I had an extremely disappointing experience with Salus Saunas. After paying in full and confirming…read morea delivery date, the company abruptly cancelled my order without a legitimate reason or professional communication. I've filed a formal complaint with the Better Business Bureau (BBB) and the Washington State Attorney General's office for documentation. Buyers should research BBB complaints and proceed with caution -- communication and fulfillment reliability are major issues here. they will provide false pricing, timelines and then cancel the order and not communicate with you or refund you.

We had the best experience with Salus Saunas. Javier was easy to work with and made sure to address…read moreall of my concerns. He helped me find the perfect sauna for my backyard. We went with the Huum heater which is absolutely beautiful, powerful and has wifi app control. We got everything delivered 1 week after ordering and it took a few days to assemble it all. We had a few questions during assembly and Salus helped us resolve it quickly. Highly recommend this team

The infrared saunas here are hot but a nice way to relax and detox!…read more I received a gift card to try this place out from an acquaintance, so decided to swing by. We booked an infrared sauna session (sweat with a friend) for the evening. This location is tucked away in a small strip mall and once you arrive, you are greeted, sign a form, and remove your shoes before entering the main area. The sauna space was nicely organized. There are sauna booths that are separated and have a little bit of space diretly in front of the sauna entrance covered by a curtain that allows you to undress and store your belongings. In our space, we had a timer, a call button for the front desk, a mini fridge with cold hand towels, a sign with all the different color options for the chromotherapy, and a small bench/basket for your belongings. As someone who does not regularly go to saunas, I had to take several breaks throughout the 45-minute session, but it definitely did its job and had me sweating! We enjoyed being able to adjust the colors for the chromotherapy as well. After our session, we were able to rinse off in the shower, and there is a sand room in the back where they set up some non-caffeinated tea for you to decompress. I enjoyed this part because the sand was so smooth and soft, and they do their best to create a calm ambience in the room even if you are just looking at a mural of the ocean. Some downsides for me personally: I felt the space was a bit small and cramped. Each sauna and other offered services are in small box-like rooms that aren't full rooms (the walls do not reach the ceiling). There was only one shower room, and the sand room was a bit tight (only 4 seats). I'd be curious to see if the other locations have a similar or different layout. Additionally, because the walls of the rooms do not reach the ceiling, nothing is soundproof. You can still hear some noise from other folks while in your sauna and are encouraged to keep noise to a minimum to maintain a calm and relaxing atmosphere. Lastly, I believe there is supposed to be a way to connect a bluetooth device in your sauna as advertised on the website, but we couldn't really figure out and weren't sure if it was a good idea to bring any devices in as it was super hot. That said, it wasn't something we absolutely needed so we just decided to hop in and enjoy the sweat. We enjoyed our infrared sauna and would recommend it if it is something you are looking to do regularly. It looked like they had several different membership options that give you access to different services each month.

Amazing experience at City Sweats Bellevue!Everything was clearly explained with helpful signage,…read moreso the whole visit felt easy and relaxing. The mineral shower and tea after my session were such a thoughtful touch and made it feel like a full wellness ritual. This was hands down the best sauna experience I've had -- can't wait to come

I honestly feel bad I haven't reviewed one of my favorite places to visit! David and his family are…read morewonderful people who provide the best service! I feel welcome each time I walk through the door and always leave refreshed and in a better mood. I recommend Arctic Elevation to anyone who is seeking some relief from a hard day or simply to getaway from the busy life, we all seem to have. I'm excited to see how far this business will grow in the very near future!

10/10 no notes. Could stay here the whole day. Sauna and compression melted away the tension in my…read morebody. Hardest part is picking which IV drip and red light setting. Snacks and drinks are great. Service was wonderful. Thank you Julian. I feel brand new :)

Great facility and kind staff. They offered free electrolyte drink mix and water. We met some…read morereally cool people who go there often and also enjoy this spot. Someone was cleaning the foliage from the tubs every couple of minutes. There's two saunas and about 5 cold plunge tubs with different temperatures. Towels and changing room available as well. Can't wait to come back.

My work scheduled a two hour private session on a Saturday evening from 6-8pm. The grounds were…read moreclean and the atmosphere was cute and inviting. They have multiple saunas to choose from and different temp plunging pools. We were able to bring in our own snacks and beverages, it was a nice way to connect with each other in nature while engaging in some self care. Highly recommend

My very good friend booked massage appointments for my birthday this year. We are not "a…read moretraditional couple" and had both of our massages in the same room together. He likes a much more intense massage where I prefer a relaxing massage and the hot stones that he added on were absolutely fabulous. My provider said to me afterwards "wow your body really liked those hot stones". I should've asked her what she meant by that, however, I knew it was true and smiled and nodded in acknowledgment. We then moved into the hydrotherapy area for an hour. The locker rooms and I can only speak for the women's side are clean and roomie, there's a dressing area if you're a little more modest. There are restrooms showers wonderful products in the showers a long counter area with stools where you can blow dry your hair. There's snacks and healthy waters available in the reflection area before you enter your massage or hydrotherapy session. It was our third visit together and I'm sure we'll be back again.

My husband booked me a hydro facial and while the esthetician was friendly and respectful and did…read moreask me my comfort level, after sharing that I was in pain- her hand was quite strong with the machine and left me with petechia all over my face, neck and chest. I have bruises on my collarbones. I recently had my labs done and have no issues that would lead me to think this was a medical concern. I have also had recent hydrofacials from other spas with no concerns- notably one in February. I felt I needed to follow my etiquette and did tip her 18% but I will not be coming back- I left in a great deal of pain and look like I have been beaten up. Edit: 6.15.26: my dermatologist shared that some of the damage to my skin may be permanent from this service. I am heart broken.

This place is great! I've been coming here for what I would guess is six or seven years now. I take…read moreadvantage of most of their services ranging from regular IV therapy, red light therapy, red light, sauna, and compression therapy. First class service and a first class team. Also, their app is super easy to use, makes scheduling a breeze.

Taylor Grantham; an unfortunate hire is now managing the Issaquah and worse~ my home club of…read moreKirkland. As a multiple year members we had set up a Corporate Wellness Program with my company that was positively imploded by Taylor's lack of honesty and professionalism. Taylor's people skills are lacking and lust for commission based sales is repelling. I hope she made her bonus; it only cost her our loyalty and memberships. 1 star of 5.

Highly recommend Evan for a deep tissue massage. He is very skilled and knowledgeable and really…read moretook the time to ask and address my problem areas. I keep going back to him.

I met Desmond at Yuan Spa for the first time today, and I had such a great experience…read more Desmond is incredibly knowledgeable and took the time to explain what might be causing my discomfort and how I can prevent it from happening again. I really appreciated all of his advice. His massage technique was excellent. He focused on exactly the areas that needed attention, and I left feeling so much more relaxed. It truly felt like he understood my concerns and knew how to address them. On top of that, Desmond is such a sweet and caring person. He made me feel comfortable throughout the entire session and genuinely wanted to help. I highly recommend Desmond to anyone looking for an outstanding massage therapist. I'll definitely be booking with him again!

My husband and I went for a prenatal massage and a 30 min express massage. Front Desk was great! My…read moreprenatal Masseus was kind. Mainly focused on pressure points when I asked for more relaxation than tension relief. My husband did not have a good interaction with the express massage. During the massage my husband adjust his position as he was getting uncomfortable. The masseus stepped back with her hands up and said "are you done moving? You're hurting my hands." Rather than checking on the client to make sure they are okay. Very strange response. Left the spa feeling disappointed with the experience for the price point

Chris is a genius at relaxation! His head and neck massage is divine-I'm practically floating after…read morea session. He's so skilled, I almost always fall sleep, but he still works out those knots in my muscles. Thorough, professional, and Kind, it was a high-end quality session to the end. I'll definitely see him again. Reception Staff was also courteous and helpful!

This is NOT a "hang out all day at the spa" spa. You have 45min prior to your service to enjoy the…read more"amenities" (aka a pool, pictured, and a small sauna that we didn't use). This is clearly stated on their website but my bestie who booked it didn't realize when she booked it for us, so this is your warning now! The pool was outdoors and it gives a perfect PNW vibe, and it's heated so it relaxes you prior to your treatment. You can hear people walking past the entire time, though, and also the window that is by reception looks out at the pool so people constantly walk by and stare. My treatment (a Swedish massage that turned into more of a sports recovery massage) was great but I mentioned being sore from a workout and my therapist took that as "she wants a rough massage", so it wasn't particularly relaxing. I did provide feedback here and there but mostly succumbed to it, and quite frankly it was probably what my body needed. The massage was good. But the real kicker is the lack of room anywhere. It feels like everybody is on top of you because there's no room to maneuver about. For example, the bathroom in the locker room contains one shower, and then the locker room has an additional shower. So if one is used, you can't go to the bathroom, or if the other is used, it kinda feels like you have no privacy. (I used the one in the locker room cuz I figured someone may need to use the toilet so I'd keep that open, but then there were no hooks inside the shower so it reinforced that lack of privacy--I'd have to use the ones outside the door.) Speaking of the locker room, the place to get ready after your treatment was right by the door in the locker room so it felt like you were in the way as people would come in and out. I specifically asked my massage therapist to not touch my hair so I wouldn't have to wash it so I could more easily get ready when I was leaving. This is only a problem who intended for it to be a day spa, but if you have a room nearby you can just go get ready there. All of these are minor inconveniences but stacked, this just makes this spa not for me. I won't be returning.

TL;DR: turn your al dente body into an overcooked limp noodle!…read more Parking: shared lot with valet parking. Atomosphere: Super relaxing experience with a very zen feel. Service: Friendly staff and accommodating. Very welcoming environment. The massage experience was fantastic and I felt like a limp noodle when I left. There are lockers where you can set your own electronic pin on and place your things inside. Showers are right next to the lockers. You will be given a bathrobe and a pair of slippers to borrow during your visit. Complimentary water in the waiting room. I definitely recommend soaking in the outdoor hot tub before your treatment, though I was not a fan of the ants.

Super clean, nice, and professional spa! They have appointments all throughout the day and are very…read morecommunicative about availability. They have multiple heated rooms with multiple saunas and showers available. Being a frequent customer, I've gotten massages by many of their staff and they're all amazing! They also take couple insurances if that is a concern. Prices are very fair for the area and the quality :)

After a week at a conference and airplane travel, I was sore and exhausted . I had a pain down the…read moremiddle of my back and knots in my neck. It was late and we were looking for a place that would be open late. My husband remembered that he tried a new place called My Spa and that it was a great massage. I walked in and noticed a clean well appointed space, not necessarily screaming luxury but very nice. I chose deep tissue and then my service began. Incredible is the only way to describe it. Deep tissue massages are not for the faint of heart . They are not for those looking to go to sleep during the massage. She was firm and targeted spending most time on the areas that needed it most. She started on my legs and feet and then worked her way up. I was most impressed with the owner's knowledge and experience. She is an expert in Chinese massage and understands and is trained on the benefits of Chinese medicine. As a result she understands the connection of massage and other areas of your body. This is different than other local massage places. This is a high quality massage that addresses your whole body. Suffice it to say, that I left feeling so much better than when I entered. I've already made an appointment to go back.