Karen in the bakery department was so helpful. She inscribed "happy birthday" on two cakes for me this morning. She smiled all the while. Nice to see friendly faces and experience great service. Thank you, Karen! read more

Vons - Red Velvet cake - Grocery Near Me - Bonita, California

I'm disappointed with the ice cream at this store. It is often partially melted when purchased, and after refreezing it develops ice crystals and a grainy texture. They're not putting it away when the ice cream shipment comes. They let it sit out till it's melted. Ice cream is expensive, and customers should not receive a compromised product. I hope this is addressed so future customers get the quality they are paying for. read more

I stopped in this Vons in the morning to pick up some tea, lemons, and a few other items. I found the dandelion tea and the lemons quite readily. I also picked up some chickpea pasta that was on sale. I did notice, as I browsed, that many of the shelves had not been restocked. They must of had a busy evening the day before, since I was there early in the morning. The service at the cash register was friendly enough, but not much for conversation. read more

See all

Buyer Beware ... VONS Delivery is a total scam ... be very careful of these emails they are sending you for free delivery to reel you in! On May 8th I received an email that my payment had been refunded because I never received a large order that I had made for the free delivery from: Dianah Customer Support Team 25848761 ... Here it is June 2, and my 145.00 still has not been refunded. I have spent significant time filing with the Better Business bureaus and phone call after phone call and still no refund! Save yourself tons of time and money and avoid Vons at all costs ... unless you can afford to have a significant amount of your grocery money tied up for almost a month and still no light at the end of the tunnel! read more

Lisset at Starbucks inside Vons has the worst customer service. I don't appreciate having someone I'm buying coffee from till their eyes multiple times cause she'd rather be on her phone. read more

Love going to the Vons on Bonita Road. They have the greatest customer service always have the freshest ingredients and I love their pasta and salad section. I love the little remodel and the service is always great here. read more

I've been shopping at this Vons for over 30 years. I'm not a fan of the remodel, because everything got moved around, but the staff is always friendly and can tell me where to find something when I can't. The prices are equitable to other stores in the area, the store is always clean, and the produce is fresh. Even the staff at the Starbucks inside the store always have a smile and a wave as I walk passed. No store is perfect, but you can tell that they are trying every day. read more

I recently shopped at this vons and was very disappointed at some of the decisions they have made to alter how people with disabilities access their store. They have instituted a new technology system that will prohibit your cart from entering a certain sections of the parking lot. As I was coming out of the store, my cart was only 5-7 feet away from the store entrance when suddenly the breaks were activated on my cart. I had to leave my cart and go into the store to ask for help. I was told about the new system and was appalled. This was not a system to protect carts from only leaving the parking lot but to prevent carts from going anywhere outside of the YELLOW LINES which limit where you can park your car to buy groceries. As a person with a disability , this is a huge inconvenience and limits my access. This is an outrage and an unintelligent move made by this store. read more

See all

I won't be using this store anymore. As I was driving in the lot there were abandoned shopping carts all over the lot. As I was exiting on my way to my car my cart stopped abruptly. I had a cart full of bags of groceries and my car was not anywhere near me. How am I to get my groceries to my car? I tried carrying all the bags but one broke and items went all over. My cart was blocking cars trying to pass. The whole ordeal was a terrible experience. I understand now they have limited the carts to go only as far as lines on the sidewalk. I ask again, how are people to get groceries to their cars? Myself and my neighbors have decided Ralphs will be a better choice in the future. read more

I went to buy 4 items and stepped into online Check out line open. One woman with about two bags of groceries proceeded with the help of the check out staff to download the Vons App for coupon for a quart of ice cream. Ten minutes later I tried to politely ask them to please move along but they did not even acknowledge request. A manager came by and offered to open another line, by then there were 2 people behind me. Managers checked me out and as I left the other checker and coupon lady were still working on the App. Half of courtesy (and service) is recognizing your surroundings. This Vons checker and customer earned a zero! read more

Have been to this location a handful of times, first visit this year! It is located across from Rohr Park on E Street which turns into Bonita Road in Chula Vista. It is located in a shopping center with McDonald's, Dominios, Rite Aid, Baskin Robbins, A cleaners, florist shop and several other businesses. This location is smaller and a bit on the unremodeled - older side. Havent purchased liquor at the cabinet lately to see if it is still locked with no button or way to call for assistance. In any event this location is clean and while small it is well stocked with Essentials and has a built in Starbucks!! Who doesn't love that! You can check your Vons/Safeway App and more times than not there is a $2 Grande Any Drink coupon available!!! The best part! Staff is friendly, have never had a bad encounter. Have been here during busy times and not so busy times. They do have a couple of self-pay registers available as well. Parking is a bit crammed as Vons shares parking lot with a dozen other retail locations.... but we've never had too much trouble being able to park within a reasonable time. read more

See all

When you buy boneless, skinless chicken breasts and you get home and unwrap-YIKES!!!! I thought it was skinless. Bought literally a whole chicken breast skin with my order. read more

Vons - Skin? - Grocery Near Me - Bonita, California

I spoke to the store manager Terry about things and she did address it with the specific staff and the situation has changed for the better. I value the opportunity to work together with a business towards improvement and growth overall. Terry is amazing and her assistant is very kind as well. read more

This store has an extremely friendly staff, willing to resolve virtually every issue. With that said, having shopped at the Bonita Store since 1978, deli management, has had it issues. The butcher department goes beyond, to help. read more

Yesterday was a quick trip inside Vons There's some one wiping and spraying carts before you go in market. It was fully stocked and everyone employee was on the floor. The line wasn't bad there was a cashier helping us to go to the registers for fast check out. It's was one way in and one way out very quick read more

See all

Very disappointed in this location's self checkout. Line was disorganized but that happens but the self checkout lady was rude when I tried to put my items down at the kiosk. I get it, you're cleaning a spill and have a pack of paper towels on the counter shelf, but where am I putting the food I'm about to purchase? On the floor? Some communication would be better instead of just walking away. read more

I had a really disappointing experience at Vons. The store was disorganized, and several shelves were empty, making it hard to find what I needed. The customer service was subpar--staff seemed uninterested in helping its just a bunch of teenagers who look like they were found on the streets and asked if they wanted a job. They all seem like best friends always chatting, having a conversation with each other and sometimes they don't stop the conversation only to greet the customer and then go back to their conversation. Some of these ragged up teenagers will sometimes leave and walk away and you won't see them for like ten minutes with the excuse of "I have to do my sweep" I DONT CARE BAG MY ITEMS i have places to be. DONT HIRE ANYMORE TEENAGERS HIRE PEOPLE 20+ years old read more

The other day i went in through self checkout which 1/10 I believe she was a manager her name is Claudia. The worst person to ask for help gave me an attitude making me feel dumb instead of helping me out. Also was so harsh on me to do a survey and did it herself and put a 10. Def worst vons i've been to. read more

I don't understand how the Albertsons corporation allows whoever runs this Vons to continue. Good grief!!! I have never been to a more ghetto Vons in my life and it sort of reminded me of the old Piggly Wigglys down south. For starters, this store always seems to be out of stock, it's dirty, the employees openly act like they couldn't care less. Albertsons, if you're reading this I want you to know that I drive past this store to head for the Vons miles away in Eastlake. Except along the way, there is a Ralph's so I usually stop there. Imagine how many other people this store is turning into Ralph's customers? I mean you folks have such an opportunity to control a market and it's being missed by people like me choosing to Inconvenience myself rather than shop here. I stopped in today, after not being here for perhaps a year and the entire deli was empty except for a couple sandwiches and the salad section. I thought to myself "oh yeah, this place sucks, I should let them know so that maybe changes can be made because I actually usually love Vons." read more

At least they are trying a little hard still way over priced but the staff is professional always helpful and good deals to be found on the app read more

February 25, 2025 I came in some time in the afternoon maybe between 1-4pm. ------------------------------- The older lady whos on the bigger side, light skin, and hispanic behind the deli counter seriously needs to work on her customer service or get booted if she can't fix her attitude. While I was asking her questions food crumbs were coming out of her mouth as she was giving me attitude. In the beginning I asked how much was an 8 piece of the mixed chickens was and she responded with attitude and that wasn't necessary. Not only that but she would skip around the chicken meat to give me the smallest pieces with little sauce when I would kindly request for something a little bit bigger and more glaze but she would just ignore all my requests and continued to give attitude during the duration I was there. Honestly, AVOID this Vons at all cost. Service is absolutely horrid. I've never seen service this horrid and I've worked fast food before. Her attitude is totally uncalled for. I wouldn't be surprised if food was handled incorrectly and unhygienically with all those food crumbs flying out of her mouth. read more

Why am I reviewing another big box grocery store? I'm not quite sure either since they're supposed to be equipped with reliable goods, right? Sadly, not this place. This place is so behind the times and it needs major optimizing for growth potential. First of all, I'm surprised that despite being in a rich area smack dab in the middle of a busy center--golf course, jogging trail, cemetery, sprawling neighborhoods, etc.--there aren't any self check out stands? The organics section is pathetic. The floral department is always overwhelming. The Starbucks service sucks (read other reviews). Their approach to managing Covid lines was a shit show. The selection of brand name goods and diversity of choices overall sucks. Where do people find what they want? Is this demographic really all about non-organic processed junk? Do people just go to Albertsons in Spring Valley? Or is it Sprouts in Eastlake? I really don't want to travel too far out but it makes sense if this Vons can't afford to modernize and expand its business. Get it together! I'd like to be a regular since you're so close to where I live. read more

This is our neighborhood Vons. I always order my cakes from their bakery. Thank you to the cake decorator from 9/2/23 I love the cake! read more

Vons - Grocery Near Me - Bonita, California

I am giving 3 stars because the cashiers are nice or it will be -2. The staff that works in the meat section are super rude. I have asked questions related to meat and they act all annoyed, rolling their eyes, and ad if they are thinking "oh my gosh lady look for yourself" if I am asking is because I need assistance finding meat or they need to service it (part of their job duties). Tried a different Vons and the same thing happened. Furthermore, whenever I order online for p/u half of the items are not available. Will stick with Ralph's; all their staff is super nice. read more

This is by far the worst Vons I have ever been to. I live close by but usually drive to a much better one miles away. This Vons is often completely out of shopping carts, has waaaaay too few cashiers, and is often low on food and selections. Avoid this store if at all possible. read more

Come get your Naturally Alkaline Water Eternal Water Try the 2.5 liter package great for the fridge. read more

Vons - Eternal Water 1.0L, 1.5L, 2.5L and 600ml 6 packs - Grocery Near Me - Bonita, California

See all

Thank you Vons for partnering with the VA to provide a FREE Thanksgiving meal package for our Veterans & their family. You would have to apply in advance to get your name down on the list thru the VA. If you can't make it during the date/time/location allotted for pick up, you can have someone else pick it up on your behalf, you would need to know the Veterans last 4 & the year of their discharge. I went on behalf of my husband, it was worth a drive down south from our home (20 mins) but boy, the parking was very full. Took me 10 mins to get a parking space. 11-19-18 between 12pm-2pm 3 choice options: turkey, ham, or prime ribs -TURKEY: was kinda too small, about 12in. But hey, free is free and plus you get other meal packages that goes with it. With the turkey, comes with mashed potatoes, chicken gravy, stuffing, & cranberry sauce. -HAM: you can never go wrong with ham! It comes with scalloped potatoes, green bean casserole, mashed sweet potatoes & spiced apples. -PRIME RIBS: it's already preseason and it was very small serving portion, about 2-3. It also comes with the same meal package as the ham. read more

Vons - Grocery Near Me - Bonita, California

No question, this is my favorite Vons. I know the store layout pretty well and can find most things rather efficiently. It's always super clean and tidy, even when the shelves are being restocked. Not just a big, gorgeous supermarket, this Vons has a Wells Fargo Bank and a Starbucks within. Talk about one-stop shopping ! Granted I'm neither a WFB or Charbux fan, but still, many will appreciate the convenience. The deli here is excellent, simply excellent. I wish the bakery was at the same quality level, frankly. I've noticed the grocery shelves are always fully stocked and perfectly faced whenever I visit, an indication of great management. Be advised, though, the prices at this store reflect the expensive real estate surrounding it. Buying the store brand helps mitigate cost, though. Look for Signature, Lucerne, Organics, and others. Parking is super easy, although the parking lot gets congested due to the number of stores it serves. Speaking of the lot, it contains a Mission Fed ATM, and it's popular. Vons is owned by Albertson's. read more

Southbay delivery!!! I am pissed!!!! I have ordered several times, not 50 bucks or 60 bucks.. 3rd time and my hamburguer meat has been green/gray, slime, smells so bad!!! Are you serious?? It has the same date to be sold as the date it was delivered!! Wtfff So I called and spoke to a supervisor and what did he tell me??? Ohh you called to late, you should of called 24 to 48 hours in advance, seriously?? I don't have time for that shit, that is why I order groceries because I don't have time!!! Why should I be responsible for your mistake, i am not that kind of person that lies to get refunds! ! Fkkk I work to pay my bills and buy groceries and they expect for me to just deal with the issue and not get a refund?? You just burned yourself.. you lost a customer who has ordered several times. . Sucks for u!!! And I will make sure I report you to FDA'S consumer report!! It's not a joke, my kids could get sick...what the heck is wrong with you? ? Over 30 bucks down the trash!!! When you get delivered food, you would think they made sure it wasn't expired!!! But I guess it's easier to give you bad food because they don't see your face!! read more

See all

I came in with my 2 month old to get a few things that were needed. Unfortunately she had an accident and needed to be changed, the restroom was disgusting and to top it off there is no baby changing station. This is a well to do company, how is it that you guys can't afford to have a baby changing station in it? Come on Vons you need to do better. read more

...I'm am sitting in my car looking at the flowers I placed on my Dad's grave. It is the Saturday before Christmas and AGAIN , they are cut too short. Let's go back 20 minutes. I am at the VONS paying for my flowers at the Floral Register. I had asked for a cemetery cut and showed the young girl where to cut, as she placed it on the chopper, it was not where I told her, so I needed to show her again. All of the sudden a loud voice shouted and said "You can't touch that!!!" Which startled me and the young girl who ended up chopping in the wrong spot. I was soo over it, I just took my flowers and left. To the older woman working thetr, RELAX AND DON'T YELL AT YOUR COWORKERS OR CUSTOMERS!!! IF YOUR HAVING THAT BAD OF A DAY, THAN LEAVE!!! I hope management reads this... as I'm staring at a sad looking Christmas bouqet left on my father's grave sight. read more

Just had a very unpleasant encounter at Starbucks. Didn't catch her name but there was only 2 right now in am. It was about 945 4/5/21 Girl that helped me looked very easily annoyed and was not helping me. It seemed like everything I wanted was out of stock and instead of telling me what they did have, just kept saying we don't have it we don't have it. Starbucks manager please coach her so when people walk in first thing in their morning, she doesn't rain on our parade and set a very ugly tone to our morning routine. It's not my fault she probably been up longer than me read more

I love coming to visit Vons in Bonita. They have the friendliest staff here. I am writing this review purely on the location, the deli staff, and the chicken Caesar salad.I love the chicken Caesar salad! I stop here about once a week to get it. The chicken is juicy and it has just enough dressing, love the real Parmesan cheese, They pick out the croutons for me and it makes a great low-carb lunch. read more

Vons - Chicken Caesar salad no croutons - Grocery Near Me - Bonita, California

I came here for their del fresh made sandwiches and some soup. I had the artichoke chicken sandwich and although it had a lot of flavor the chicken itself was dry. I grabbed a cup of their hot fully loaded baked potato soup and man oh man was it yummy!! Everything was tastey and service was quick!! read more

Vons - My artichoke chicken sandwich! - Grocery Near Me - Bonita, California

I'm very upset!! The cashier from #4 didn't give me my change back! I gave her a 10 and she said only a 5!!!! I hope when she does her report at the end of her shift she remembers me! And realized I was right! It was only 5 dollars but still!!!!! I always come here and never experienced something like this!!!! I can't believe I got stolen by a cashier! I always know how much money I have on my purse and I counted my money after this and yes I am missing my 5 dollars! Unbelievable!!! This is super wrong!!! Is not the 5 dollars but the action!!!! The chicken was 9.65 but with my club member was 4.80 and at first I gave her 10 because I didn't know I was going to get a big discount so she only gave me .20 back and not my 5 dollars back!!! I must hoping by the end of her shift she sees that extra 5 dollar bill!!! Because that would be my 5 dollar bill!!! Really vons???? I had very high expectations from this store!!! But not anymore!!! I rather go to Ralph's!!! read more

See all

Horrible Service. The Lady asked me if I needed any help and asked her if they have the vons gift card. She said it's on aisle one. Mind you I'm already in line paying for my grocery. I told her that I couldn't find it and she kept it's should be there. I told her that before paying for the my groceries I already looked for it and couldn't find it. But guess what she kept saying it's one aisle one. Looked, I don't understand why you need to asked the customers if your not really help them. Horrible service. This is my first and last time I'm going to this vons. read more

The deli counter staff is the worst! They are always rude and even when there is only 1 customer it takes a while to get service. They are chatting and laughing while customers stand and wait to get their attention. I wanted 4 items and after the first item I received she turned and walked away. So there I am trying to get her attention AGAIN. I would buy more but your Vons staff is too lazy to help out customers. I'm giving them 3 stars because I like the actual store and it's clean. Suggestion to the management: fire the staff and hire normal courteous people who will sell your product And at least have a little respect for customers who keep you afloat. Or have them work in the back away from people. Customers: the deli at any other grocery store is better than this one. Albertsons has decent people on staff with basic manners at least. read more

Very rude at the deli section!!! It took them 10 minutes to let me know that they were really busy. I was standing there for a while. Not very friendly. Never again stopping at this Vons read more

I was very impressed with this business establishment. From the very moment I walked in, my family was greeted with a smile and a genuine hello. The employees here were so kind and friendly. You can tell that there are good people who work here. They take pride in their jobs and serving customers. I have been here multiple times and have never had a bad experience. That really says a lot about this business and their employees. I will be back to patronize this business and would recommend it to anyone in the area. A+ service all the way. Five . Highly recommended in my opinion! read more

My go to grocery store for late grocery shopping! Because they open later than most grocery stores, when I need something late a night, this is my go to store!! They usually have most of the stuff I need in stock and I love how you get great discounts with your cons card so that's a plus for me! When they have really good sales this place can be cheaper than Walmart! So fed sign up for a card if you don't have one. The workers here are nice they always ask if I need help with bringing out my groceries(: read more