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    Vons Pharmacy

    3.5 (8 reviews)
    Open 8:00 am - 12:30 pm, 1:00 PM - 8:00 PM

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    17 days ago

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    2 months ago

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    4 years ago

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    5 years ago

    Larry the pharmacist did not genuinely care about patient's needs, and his attitude was questionable.

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    CVS Pharmacy

    CVS Pharmacy

    2.4
    (85 reviews)
    1.7 mi
    $

    The staff are the friendliest people. I had never encountered any problem with my refill or placing…read morean order. Sunny the Pharmacist listens to our concerns and take care of us. Staff Maria and Vivianna at front desk in delivering medication at check out. Thank you for such GREAT STAFF.

    The pharmacist with the curly dark brown hair and the big guy with the light brown hair who closed…read moretonight are truly such evil human beings. I placed my order at 6, got in line at 7:20 and the girl told me it wasn't ready and to come back in 20 minutes so I did. The line was really long when I came back but I still made it to the window at 7:58. They start closing everything in my so I pressed the call button and said "hi I'm the one you told to come back" the pharmacist starts YELLING saying "I told you to come inside not the drive through" i tell her that no she didn't and she keeps yelling "Yes I did ABIGAIL HERNANDEZ, yes I did!" ... my name is not Abigail... I try to tell her that and she keeps yelling back and forth while I'm trying to explain that I am not Abigail, she continues to question me until she finally asks me for my date of birth and I gave it to her. Luckily I had start recording at this point bc I had never ever been spoken to like that in my entire life. I work on customer service, I know people are annoying, and I'm not one of those! I don't know what Abigail did but if the worst thing she did was come to the drive through instead of instead, it still is not warranted. She then yells at me the price and I tell her yes I'm aware. She puts me on hold and then tells me she'll open it up. The entire time the big guy is staring at me through the window. I'm alone, I feel completely unsafe by him but I am so sick and I just want my medicine to try and feel a little bit better. They toss out an empty basket without saying a word, I ask them if it's for my id or my card, they don't respond so I just put both. They give my medicine and a pen with a receipt but it has no signature line. The guy is still staring so I ask if I'm supposed to sign, no response again so I sign the paper and put it back. I ask them if I need anything else and the lady comes over upset and says "you signed the wrong paper, here sign this one"... there was no other paper other than my medicine bag? These people have no heart or empathy, you are working with sick people and this is how you treat them... that's pure evil, do work at place where you don't need to interact with others, remote jobs exist!! Avoid the big guy and the woman with the curly hair at all costs. You don't know when they will just randomly snap on you. UPDATE: I called to talk to the store manager and it turns out the guy who kept staring and ignoring me was the manager, Michael. To make matters worse, when I asked if my receipt could be emailed to me, considering how uncomfortable they made me feel, he refused and told me I would have to return to the store in person. The complete lack of professionalism, accountability, and basic respect from "management" was honestly shocking.

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    Walgreens

    Walgreens

    2.7
    (64 reviews)
    4.6 mi
    $$

    This is a convenient drug store open 7 days a week til 10pm. By using the app on my cellphone, I…read morecan see the weekly ads, place an order for curbside pickup. I ordered a photo collage and loved the templates for any occasion. Simply create an account from your cell phone or home computer and upload my photos on their website. I used my computer, but could track my order from my cellphone. Within two to three hours, my photo order of two collages was ready. I also received 50% off by entering the discount code listed on the banner at the top of website. The store was clean and well stocked in the pharmacy area, cosmetics, shampoo, can goods, beverages, and dairy products. I was very pleased with service and quality of my purchase. Sincerely, Rosemary

    I am extremely disappointed with the customer service I received from Walgreens today, particularly…read morefrom call representative Anita and her supervisor, Call Center Specialist Melissa. I currently have COVID and am not feeling well, so I specifically ordered a COVID test for delivery because I did not want to go into a Walgreens location, expose employees or customers, or risk spreading COVID to anyone else. I was guaranteed delivery within one hour. Approximately 40 minutes after placing my order, I received a notification that there was a problem and my order had been delayed. At approximately 4:25 p.m., I called the customer service number provided in the Walgreens app for assistance. Instead of helping resolve the issue, I was told they had no ETA, did not know what was happening with my order, and that I should call the Walgreens location myself to find out what was going on. I explained very clearly to both Anita and Melissa that I have COVID, I am sick, and the entire reason I paid for delivery was so that I would NOT have to go into the store and potentially expose other people. Neither representative seemed concerned about that or made any meaningful effort to help find a solution. There was no attempt to contact the store on my behalf, determine what happened to the delivery, provide an alternative, or even demonstrate basic empathy for the situation. What is especially troubling is that this is a pharmacy. Sick people rely on Walgreens for medications, testing supplies, and other health-related necessities. When a customer tells you they have COVID and are actively trying to avoid exposing the public, the response should not essentially be, "We don't know what's happening, call the store yourself." I even explained that without assistance, I may ultimately have to do exactly what I was trying to avoid: go to the location while sick with COVID just to get the test I was promised would be delivered. That concern did not seem to matter either. This experience was incredibly disappointing. Walgreens has publicly faced significant business and financial challenges, and experiences like this make it easier to understand why customers may choose to take their business elsewhere. A trusted pharmacy should be a place where customers, particularly sick customers, can expect compassion, accountability, and help finding a solution. Today, I received none of those things. Walgreens needs to seriously reevaluate how its call center representatives and supervisors are trained to handle situations involving sick customers and failed delivery promises. I expected much better.

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    Vons Pharmacy - pharmacy - Updated August 2026

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