Price maybe affordable, if you are traveling light.. like backpack and purse why not use them. If you are going to check in luggage's, DON'T DO IT! I'm saving you from stressing out! ALL reviews I read about Vueling is not positive. They are notorious for loosing luggage's! I made a terrible mistake of not reading reviews ... Vueling lost three of our luggage's, there is no money in the world that can replace what I have!! I'm still hoping they find it... but i'm not confident because they don't communicate well... then i'm stuck with international bills trying to call them.. I hope someone reads this and all reviews and do not use Vueling! read more

Worst company ever Their customer service is really really bad, nothing works properly app or web, you cannot talk with them, it took me weeks to receive answers and they are not at all flexible. I wouldn't recommend it at all. It could be an apocalypse over the world and they won't understand in order to give you a refund or credit. It's sad how they threat their customers. Never again will use them again and I wouldn't recommend them either. There are other companies with better services.. I lost a lot of money just because I choose to travel with them. Never ever again.. read more

DO NOT CHECK YOUR BAGGAGE. They label as "Cargo" and it is lost. There is no communication or any indication that they can find it OR when they will get it to you. I checked a bag from New York to Barcelona to Florence. They delivered 4 days later AFTER i had departed the hotel. AND then i had to ship back to the US (on my dime). Compensation...ha! They said they would fully refund with receipts. Its a lie. They only refund $50/day for basic necessities from the day AFTER you tell them its lost until they return to you hotel. So receipts are useless. I was missing my luggage for 17 days and got $100. And I was in a black tie wedding. Can you buy or even rent a tux for less than $50?? I am warning...do NOT check baggage with Vueling. read more

I like Vueling (Vueling), a very good lowcost airline in Europe! We flew in May 2019 twice - from Paris to Barcelona and from Barcelona to Majorca and both times we were satisfied. What you need to know about them? How to buy tickets for Vueling. You can through the application Skyscanner or Vueling (or their website). Their website really slows down, but you need to wait, because the desktop version has many features that are not in the mobile application. Staff. the staff is friendly, if at the airport you don't manage to do something yourself, they immediately help. Luggage. Here is what is written on their website: and further: and finally: However, they do not find fault if the weight of the luggage is more than 10 kg, I had 14 kg and they did not check. They have 3 types of tariff - Basic, Optima, Timeflex. We took two tariffs, as my wife had two baggage - hand luggage and a bag of 20 kg (shopping in paris and barcelona), and I only have hand luggage. I bought myself a Basic fare (hand baggage 10 kg) + paid extra for choosing a seat (to sit next to my wife), and I took Optima to my wife (hand baggage 10 kg + checked baggage 25 kg + choice of seat). After payment, the confirmation arrived and the boarding tickets immediately arrived. They can be printed, but you can also not print, you can simply register through the QR code on the phone, which we did. The ticket shows how to fold it, everything is very simple and convenient. Seat selection. The cost of choosing a seat depends on a number of: 21-25 rows - 4 euros. 16-20 rows - 5 euros. 11-15 rows - 6 euros. 10 row - 14 euros (20% more space here). Front rows (5-9 rows) - 9 euros. Space Plus (More space and priority landing - 2, 3, 4 rows) - 17 euros. Space One (More space (+ 20%) and priority landing - only 1 row 1 st) - 21 euros. I paid extra for 8-15 places, in terms of saving these are the best places. The choice of Basic fare + seat extra charge was cheaper than buying Optima tariff. Therefore, if you do not have large luggage, choose this rate. The accuracy of the flight. Both times that we flew this airline, the flights were on time. Food. Both times we flew for short distances, so there was no power. Advice - if you are hungry, buy yourself a meal in advance at the supermarket, as the airports are more expensive. If you don't care about money, you can eat at the airport or on board Vueling. Cons of the airline. 1 - the seats do not recline, because of this, that it takes up space, because the airline simply rammed a lot of seats in the cabin. But! My legs are comfortable (I have a height of 175 cm, but there were people in the salon and they were 180-185 meters tall and they were clearly not uncomfortable). Since the flights are short - 1-2 hours, this does not cause discomfort, in extreme cases, you can walk through the cabin. 2 - when buying tickets of two different fares, like with us (Basic + Optima), you cannot choose two fares at once, you must first buy a ticket for one fare, because again find the same flight and buy a ticket for it. And what if there are only a few tickets left on this flight and everyone wants to buy it? Then one of you will fly (who already bought a ticket), and the other can stay. Therefore, it is necessary to do all this very quickly, within 1-2 minutes. It is best to import all of your data and your partner / friend / wife to their website, then the program itself adds it. Here is such a minus for this application, by the way on their website the same problem. Summary - if you want to choose a low-cost airline in Europe, choose Vueling. read more

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Took two flights from Naples to Barcelona and BCN to Portugal. We sat in the first 4 rows Unbeknownst to us, the flight attendants were "on strike" so there was no beverage service. We paid extra for no service. Pretty sad that they closed their curtains and took off their masks as well. Never saw them until we landed. So, as soon as the flight took off and the curtains were closed, passengers took off their masks as well. read more

worst airline to take from Florenc, Italy!! Not impressed at all! Going through check-in was awful experience. Coming here flying was a good experience!! Flying out having to pay 110€ for over head carriage. Along with already being allowed a carry on with the ticket.. very disappointed with the interaction. The man helping was trying to help his best. Meanwhile women coworker from the other side intervenes very disrespecting my family along with me. She has said many fighting words and used many slur... Not booking with an airline that degrades brown skin families!! Along with in able to reason with respect and maturity. NOT IMPRESSED!!! read more

We booked Vueling from Grenada to Barcelona in September. The flights came to about $150 for the two of us. We booked a 10:45pm flight and it was delayed by about an hour. I assumed it would be delayed so we were happy that it wasn't delayed several hours! Carry on bags were free and we paid an extra $10 to check in early. So now to the issues... My bf was sick (cold/cough) and I was fine. We both had a lot of problems with the cabin pressure in the airplane. It was the most horrible pressure I've ever felt in my ears. We've flown on LONNNG flights and never had a problem with other airlines. It was not a smooth ride, the captain made tons of dips and turns. It was a very weird overall. When we landed my ears unblocked after a while but my bf had trouble for days. Since he was sick the cabin pressure problem caused fluid to get trapped in his ears. Luckily, it eventually resolved itself. Vueling is cheap and that's the only thing they have going for them. I would NOT recommend flying on their airplanes if you are sick. read more

Vueling is a Barcelona based low-cost airline offering cheap flights to, from and within Spain. As with any low-cost airline you should carefully read their conditions before you buy a ticket (you agree to those conditions!). You will pay extra fees (very high fees!) for everything: changing passengers' names, changing flights' times, cabin baggage that doesn't fit into their gauge, food and drinks on board etc. Assume you can't return the ticket when you buy it - changing anything is often more expensive than buying a new ticket. Vueling is the world's record holder for the number of passengers flying together in an Airbus 320 plane at the same time (source: my guess). It can be a real torture if you are tall and the flight is long. The personnel is very friendly and polite which partly compensates the inconveniences of the flight. Register on their website to collect points ("puntos") if you are a frequent flyer. Vueling is not part of any airline alliance, they have a loyalty program of their own. Vueling is your choice in Spain if: - you are able to read long texts (and understand what you are reading :) ) - you are able to measure and weigh your cabin bag and understand if it will be allowed - you are able to plan well and you rarely change your plans - you have no check-in baggage - you are shorter than average Happy vuelinging if that sounds like you! read more

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We were unfortunately booked into this airline as our other flight had been delayed and we had missed our connecting flight. We were flying first class on the other airline and were rebooked economy on Vueling. Upon boarding the Vueling flight from BCN to PMI I explained the situation to the flight attendant and since the larger seats were available (no one was in or assigned to them) I asked if we could move to them. He said no as they were a different price and I explained that we were supposed to fly first class so we were supposed to be placed there. He refused so I took a photo of the empty seats as proof for later compensation. He came to my seat and stated "delete that photo or I will have you forcibly removed from the plane and arrested". I was cooperative but wasn't sure which photo he was referring to so I asked which one he meant. He then said went to the cockpit door and told the captain to have police remove me from the plane. I was not argumentative or uncooperative and also have other witnesses to this incident. I told him I would delete the photos as I was in another country and being a woman was afraid for me safety as this was a male flight attendant. He took my phone out of my hands without my permission and deleted the photos he deemed necessary and threw it back at me (which is assault). Again, I have witnesses to this incident. As he was then satisfied he in his own words "allowed me to fly". There is no rule or policy that I cannot take photos of a public space (I even checked Vueling's policies). There was no people in the photo I had taken. After the plane landed I took a photo of the specific steward to show airport staff. After exiting the plane in PMI I explained to the gate agent what had happened and was told "there's nothing I can do, report it to customer service". Had this incident happened in the United States, I would have contacted law enforcement immediately and filed a report for harassment and assault. As I was in a different country (Spain) I did not know of any resources to do so so kept records or everything, and recovered all photos as evidence. read more

Vueling - Steward who harassed and assaulted me - Airlines Near Me - Barcelona, B

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Went in thinking this was going to be a nightmare because of the cheap flight and bad reviews. However, every thing went exactly as planned. The flight was on time, the seats were super comfy, and the flight attendants were sexy. Only thing that makes this a 3 star is that they never tell you that water, coffee, tea are charged. Not only charged, but outrageously expensive. They came around with their push cart and asked,"coffee, tea, any other beverage?" I said "two coffees, please". Boom two half poured coffees on my tray table and then CC machine in my face rung up with $6.50 on it. They are trained to sell this stuff without telling people how overpriced it is. I heard the flight attendant selling a cookie next to me. He fell for it. I can only imagine how much that little cookie costs. read more

WOW WHAT A WONDERFUL AIRLINE! :D. I booked my flight from Barcelona to Marrakech and it was only delayed A MERE 3 HOURS! We missed our ride that I prepaid from the airport to our Airbnb in Marrakech due to the delay but that's all ok since they so generously rewarded me with WHOPPING 6 EURO VOUCHER!! Thanks Vueling! You guys rock! read more

Vueling - Airlines Near Me - Barcelona, B

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Canceled my flight from Nice to Barcelona. They canceled the same for 3 days in a row. Very unprofessional if this was an American company they would be sued and bankrupt. Also they do not want to refund my money even though they did not give me any solutions in order to go back to Barcelona. Vueling = Theft read more

Two flights and both started boarding after the flight was scheduled to leave. Nuff said?

We were waiting to board our VY3514 Flight at 16:05 on 02 Sept 2022 from Barcelona to Ibiza when the Airline changed the boarding gates 3x without any announcement of delays or changes. All the passengers for this flight were just stuck on the big monitors waiting for boarding announcement. We were like lost lambs in the middle of Barcelona Airport running from one gate to another. Finally, our Departure Time of 16:05 came and still no announcement. At 16:31 Vueling sent an email saying VY3514 was cancelled. And if these were not enough, navigating and figuring what to do or where to go next was a complete struggle since there were no announcements made and no Vueling Airline personnel to talk to until one of the passengers mentioned to inquire at the Iberia Transfer Desk. (Like how we would even know this?). At the Iberia Counter, they told us to go a to Counter 413, to inquire about our flight options. When we reached this counter, we were directed to another counter!!! At this point, we received an email from Vueling about a replacement flight for the following day or a refund if we don't want to take the flight. I told the Airline personnel, that I would like to get a refund because the flight they offered me was for the next day and I was supposed to be back already the next day. I also told the Airline Personnel that we needed a place to stay for the night because we didn't have a place to stay in Barcelona as we were supposed to be in Ibiza that night. The personnel excused himself and after what seemed like forever, came back and gave me a hotel voucher but with a catch, he also gave me Boarding Passes for the next day's flight. I told him right at the beginning that I didn't want the replacement flight because it doesn't make sense because my flight back was supposed to be the next day too and that I just want to a refund. He said that that's the only way to issue the Hotel Voucher for the night and that when I get to the hotel I can just cancel online and get a refund. I was hesitant about what he said but we were so tired after a long day that we just took his word for it and went to the hotel. After dinner, I checked my booking and there was no option to Cancel and get a Refund. I was upset but was so tired and decided we would go back first thing in the morning to the Airport to settle everything. And guess what, the Airline Airport Personnel cannot fix any of the Issue which just amazes me. I fell in line at the Airline Count at 8:00am rehashing to the Agent what happened the day before and that I don't want the flight, I just need the Refund. Their best Advice was they will cancel the flight, but I have to go online to request a refund. I told the agent that there was no option to do it online, so she suggested to fall in line at a different Counter for the Vueling Customer Service!!! I went to the Customer Service Counter and the Agent at the Vueling Customer Service said that it's showing that my replacement flight was not yet cancelled and that I should do a refund online, which I again told him that refund option was not available online. He also told me to go back to the previous Counter to cancel the flight!!! Never ending passing of responsibility with no resolution. The other agent at the first counter finally said to call the Customer Service hotline. I told her that I just talked the Customer Service Counter and he can't do anything. The Agent said it's a different Customer Service on the Phone. I asked her if I can use a landline phone to call their Customer Service. She said no, they don't have a phone they can offer me. I found out later on that under the EC 201/2004, Vueling Airlines is Required to give 2 phone calls. Mind you this phone call which I was going to make was to call their Customer Service Hotline since they can't fix the issue at the Airport. Isn't it standard procedure to issue a Refund if the Airline cancels their flight and the replacement flight doesn't work for the passenger? I used the phone at the Front Desk of the Hotel we booked for the rest of our trip to claim a Refund from the Vueling Customer Service Hotline. What the Phone Agent did was just send me an email about my call, and he said to request a Refund from there. I did apply a Compensation online, to which the Airline denied compensation. The refund request they never responded in the email. I followed up twice when I got back to LA and received the same answer from the phone Agents, that refund request was still under review??? It's already going to be a month next week after they cancelled the flight and still no Refund nor Compensation. Aside from complete waste of my vacation time spending 2 days at Barcelona Airport dealing with Vueling Personnel with no resolution, I also have non-refundable Hotel Reservation in Ibiza which I have to incur. I don't expect much from a low-cost Airline, but I expect a refund from the Airline if they cancel their flight. Never again!!! read more

Vueling - Counter 413 which redirected us to a different counter - Airlines Near Me - Barcelona, B

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Veuling airline overbooks their flights and if you don't check in and select a seat at least 7 days prior you will have to pay for a seat on the flight. If u wait 24 hours before you might not get a seat at all. I had an 8 pm flight and checked in at 8 am and was forced to pay for a 60$ priority seat otherwise i wouldn't have a seat at all. My friend who flew last week waiting to get the free randomly allocated seat at the check in desk in the airport and was put on standby for the flight and ultimately wasn't able to fly. read more

Worst Airline EVER!!!!! This airline makes Spirit Airline look like high end airline!!!!!!! Make sure to check if your carry on bag is included on your ticket or they will charge 60 € per bag except for one underchair hand bag. The bag is more expensive than the round trip flight seat itself?????? The seat was 52 €. I asked the attendant if I can upgrade my seats to include check in bag which should be around 10 € -16 € extra but she ignored me and charged my card. So I repeated my question but she looked hesitant and said this is low cost airline. She continued to say she already charged my card???!!! I asked her right next to her before she charged it. But just ignored my multiple attempts completely. I could have bought a individual seats for for my carryon bag and it would have been cheaper!!!!!! Rude is understatement!!!!!! Rudest rip off airline who wants to steal from any travelers. I had 2 other people and ended up paying 180 € for 3 small carryon luggage that they put aside which all other flights do complimentary for their customers. Lol...... their flight attendant setting 1 luggage (labor less than 1 minute) costs more than a doctor's visit. I could have gotten hotel room for luggage's for cheaper price!!!!!! read more

DO NOT FLY WITH THEM - terrible experience. Won't reimburse for delayed luggage incurred expenses - mine was lost for 2+ weeks. Customer service on the phone changes story every time - didn't track my luggage's return trip (told me it left their hands so not their problem), have the wrong record of when the luggage got back to me (few weeks later in US v. few days later in Fr even though I called them a few times), and now telling me that they don't cover "non-essential expenses". My receipts include contact lenses (that is essential) and clothes, pretty sure at least these are essential. (I would also make an argument that make-up also is but I guess I won't die physically wihtout it :) ) read more

Vueling - Airlines Near Me - Barcelona, B

Things I've seen in the hour and a half I've spent in the line for Vueling lost and found: 1. A desk worker come around the counter to yell in the face of an angry customer. 2. Another desk worker shrug her shoulders at at least 2 customers in front of me. 3. That same desk worker getting up and walking away leaving the counter unmanned and the door wide open for at least ten minutes 4.. My life slowly passing in front of me as I slowly die in this useless excuse for customer service. Thanks for making my first couple hours in Spain as painful as they possibly could be. Absolutely clueless read more

Vueling Airlines especially in Barcelona was a nightmare. If I could rate them a 0/5 then I would. We checked in early for our flight and when we arrived they told us that we don't currently have seats and to wait until the end of boarding to see whether or not we can board. The customer service and overall treatment and consideration was just painfully poor. In addition, the workers added that if they didn't have space to include us on the flight that we'd have to find another flight and disregarded the fact that we booked the tickets very far in advance and had a connecting flight at the next stop. Overall, Vueling created a difficult and stressful travel experience for my family and I. I don't recommend flying with them unless you have no other option. read more

Vueling - Our boarding passes had no seats but said priority boarding. It made no sense. - Airlines Near Me - Barcelona, B

So I had to fly vueling because that was the airplane operating my Iberia flight between Barcelona and Sevilla. I actually had a good in flight experience - seats were spacious and comfortable and enough leg room . Stewardesses were nice ---------- The only person that was an A-hole to me was the man at the gate . The whole process for the tax refund is such a pain in the azzzz . They make scan papers before security and the. After security you have to stand on a long line to get your refund. I was due back a large sum . I basically ran to the gate and just as I arrived - the man said it was closed although there were stand bys waiting to board . This little short bald man was so mean to me. Made me feel as if I was going to miss my flight . I even had a little asthma because I ran and started to cry. This man had no sympathy. The other employees were trying to update me . So this man let all the standbys go in before me- which I wasn't mad about because I was late - but why be so mean to me? Even at last minute - when they allowed me to board . He says " pase pase" with such disdain. I have never been treated so horribly on a flight. It wasn't like I wasn't sorry or I had an attitude either . I will never forget this experience that this ONE man gave me If I didn't have this experience- I would have give 3-4 stars . read more

I received an email from Vueling notifying me I can receive a refund in the form of airline credit as the flight was canceled due to COVID. I am in the US and they make it terribly hard to contact them via phone and website contact form to claim the credit. Finally I was able to submit a claim 24 hours before the date of the flight. After all of that I received a reply saying they couldn't give me a credit for some BS reason. I won't be using this airline again. read more

Just the worst customer service. No type of communication with flying customers ... no type of phone communication . Can't contact them on the phone. No live person help. Luggage costs are ridiculous- overpaid for luggage due to confusing about fees read more

Corona Virus DO NOT USE THIS AIRLINE! While other airlines have offered refunds or flight credits with a duration of at least 12 months, Vueling is playing hardball, saying that they refund but then only give you the opportuinity to rebook until December 2020. When in a year or so, only diehards like me dare to travel and airlines are trying to get back on their feet, you should remember how travellers were treated during this crisis. The total lack of compassion shown by Vueling means for me that, I will never fly with them again. read more

Worst Airline in Europe - Lost 2 of our 3 bags on a short hop 1 hour flight from Barcelona to Alicante. Appalling communications. The phone number they gave me was never answered despite calling 20 time. I had to go find a general number to get hold of someone and still they had no idea where our bags were. they lost all my son's sports gear, he was travelling to an international sports competition - completely ruined the experience. they lost all my wife's belongings in day 1 of a 4 week tour around Spain and Portugal to celebrate my retirement. you have to wait 21 days before you can claim from them in how you just give up or lost all the bits of paper they demand for that process. This airline is a joke. They have your money and they don't care. Find an alternative. If there isn't one hire a car. I'd score them -10 out of 10. read more

Checking at airport is always chaotic !!!! Long line .... Check ur own luggage .... Then if the luggage is refused or there is a technical error then u have to find a clerk which are rarely available ...just a nitemare .... Totally disorganized !! read more

Pay the extra $50-100 if you can manage. This was the worst flight experience of my life. Vueling Air almost cost us our honeymoon, definitely cost us the opening World Cup match, a beautiful hotel, and an entire day in Paris. It was an absolute nightmare from checking in to landing. I could write a Russian novel on the complete and total ineptitude of this airline, but I will summarize why you should avoid this airline at all costs: 1. Check in line was absolute chaos. People had no idea where to be, who to talk to, and how long it would take to get boarding passes. It took one hour to get boarding passes 2. This delay forced a horde of passengers to make a mad dash to the gate as the airport screens indicated that boarding would be closed within minutes 3. We all get to the gate in a frenzied state only to be told that our flight was delayed by one hour 4. We wait for an hour at the gate. No word from the 2 Vueling employees on where our plane is and how much longer we will have to wait 5. After 2 hours had passed, the employee announced that our 1:00 PM flight had been delayed to 9:00 PM...audible gasps and shock fill the room. People flood the two employees 6. The employees indicate that we can get food vouchers $12 per person at the Information desk 7. The two Vueling employees get their bags and leave the gate as they are at the end of their shift. No explanation on why there was a delay. We are told by one sympathetic employee, "good luck and keep on checking the screens." 8. Because it took them 2 hours to inform us that the flight was significantly delayed, options for the Eurostar and another flight are impossible. We are forced to wait until 9 PM without any degree of certainty as to whether or not the flight would be canceled 9. Around 8 PM a large group is forming near the Information desk about the status of our 9 PM flight. The woman at the info desk told us to call the Vueling number (which went straight to voicemail, btw) and to keep checking screens for updates on cancellations 10. The woman at the info desk leaves for the night. The large group continues to wait until another British Airways employee says our flight should be good to go at 10 PM. They are just waiting on another plane flying from Portugal 11. No word for another hour until the screen changes and our flight is scheduled to leave at 11 PM. There are no employees at the gate. 12. At 11:30 PM, two exasperated employees come to the gate to begin checking in passengers. One of the employees got into an argument with the other employee and exclaimed, "I QUIT!" and left the ticketing gate within 10 minutes. There is now only 1 employee checking folks in 13. We finally board at midnight and arrive in Paris at 2 AM My issue is not with the delay as to how Vueling absolutely failed to provide any level of transparency or communication to its passengers. Look, I know this is not a top airline, but it is completely unacceptable to treat your customers this way. By stringing us all along for hours, they robbed us of any other choice. My husband and I missed the opening match of the Women's World Cup ($400) and essentially an entire day of our honeymoon. We are now attempting to be compensated for our losses and Vueling is not cooperating despite EU laws and their own policy regarding delayed flights. I cannot believe they are allowed to still be in business. You can take your chances with this airline. If you are not in any hurry, have no need to be anywhere at any particular time, or just want to try your luck, I am sure you will be one of the positive reviewers on this site. You just have to be aware that this airline has a lengthy track record of being wholly incompetent. We saw those reviews and still took our chances. It did not pay off. I wish I could go back in time and just fork the extra dollars for a better flight. Lesson learned. read more

Vueling lost my luggage on a flight from Barcelona to Prague on the 23rd of June 2023.Since then I have sent dozens of ails and I have made dozens of phone calls to the company to no avail.I am surprised with the indifference ce and irrespo sibility of this company concerning luggage handling .I keep getting contrasting information from the different people who answered my questions.There is no clear procedeure as hoe to solve the problem.My file has been closed so I can either add more details or check the process.g read more

If I can give this air line minus, I would. Terrible customer service phone, gate. They put wrong gate on the screen and make us run from D gate to C gate in Fiumchini Rome. We have been flying from US to London to Rome but our carry on luggages with no problem. But this airline will try to get our money by making us pay $50 per carry on. The gate agent threaten to call police on us to make us miss our flight. I booked my tickets with travelocity with 24 hours free cancelation but they did not honor it. Travelocity told me go ahead to file a claim with them but I just wanted to give this airline my business but PLEASE DO NOT fly with this airline. My friend flew from Split Croatia to Rome on 7/1/19. Her flight was delayed 4 hours. 1 word TERRIBLE. read more

We left Mykonos to Rome on Vuelings first flight. We were checked in on time and dispatched 4 bags. My Kipling bag, with all my shirts, shorts, underwear and toiletries never made it to Rome. 4 days in Rome and no bag. 9 months later and still no bag. I spent 200$ in calls last September and October to vueling's customer care. Nobody knows what their doing; I was transferred, hung up on, simply put, nobody cared. In December vueling finally transferred to me 250$. This company are crooks! Someone in their company stole my bag, and a part of my vacation, and Vueling made sure I ate all the costs. This airline does not deserve our hard earned money. read more

Vueling - My 3 airline tickets and bag tag. 4 checked bags at 50$ dollars a bag. - Airlines Near Me - Barcelona, B

DO NOT TAKE VUELING AIR! DO NOT TAKE VUELING AIR! DO NOT TAKE VUELING AIR! This may be more of a lesson to always get travel insurance, but nonetheless...I've rode my fair share of budget airlines without any significant problems. My flight from Rome to Barcelona, departing at 9pm, was cancelled. The Vueling representatives were anything but transparent about the reason (only that it was "outside of their control"). Begrudgingly, they booked me on another flight, departing 48 HOURS later! Had I taken this flight, I would have missed my connecting flight back to the U.S. Hence, I was forced to book a flight for the next morning and a hotel for $400. It was too late to find a cheaper hotel in the city, especially since I was traveling alone. While I received a refund for my fare from Vueling, I did not receive any compensation for my checked bags fee. In fact, I received my checked bag back two hours after the flight while cancelled...BROKEN AND OPEN! I lost some of my items and did not receive any compensation whatsoever. Vueling customer service is a nightmare. I even tried speaking in Spanish, but they just hang up the phone when you demand to speak to their manager. And, since I'm in the U.S. and all I can do is call them, there's else nothing I can do but warn others against taking this horrible airline service. read more

Awful!!! Our baggage was lost for 9 days. Terrible communication and service. Don't fly!

I have tried for DAYS to reach a human at this airline to no avail. There is no "Contact Us" button. The phone numbers on the webpage are worthless. I called Spain from the U.S. three times only to be routed through numerous automated menus. I have a question that cannot be answered online and have been more frustrated than with any other airline ever. I hope to never, ever have to fly this poorly run airline again. If I could select a zero rating, I would. read more

I like this airline. Another one of the low cost carriers that proliferate in Europe. Have flown them a few times without a problem. Who can argue with cheap and efficient? Can't believe the 1.5 star average on Yelp. Always a bunch of whiners here. TripAdvisor has over 20k reviews for them with 3 star average. Trust! read more

I am done with Vueling's run-around - They win - I lose I bought a normal ticket Barcelona-Prague and back.Because of covid, I reconsidered and added assigned seating at 9 Euros each way. They charged me 39 Euros adding the cost of a carry-on bag. I travel WITHOUT luggage. No way to fix Vueling's mistake. I had to pay or lose the reservation - NO refunds. They really caught me in their trap, I was phucked. I fought since last November to be reimbursed for their error. NO phucking way! I just had another time-wasting go-around on dead-end website. My bad for upgrading my seat, I guess. Will NEVER do that again. read more

By far the worse company and customer service ive ever experienced. Their website is faulty on purpose as well.

If l can give it -0 l will. Omg how do you get a hold of this company???. I called about three to four different numbers and still can't get in touch with a customer service representative. This is the the waste company l have ever run across. I don't waste your money with this company. We purchased a flight for two from Paris to London on May 6th 2023. When we checked our booking for some reason it says May 11th 2023. Trying to call customer service is a waste of time. read more

Vueling is budget airline associated with Iberia Airlines, which is the primary Spanish airline and the 4th largest transportation company in Europe. All bookings are done mostly on line and offer very reasonable pricing. For comparison I used Vueling to fly from Moscow to Barcelona and the cost was only about 280 euro, compared to 500-600 euro on most other airlines. It is also a very convenient way to travel across Spain as well as Balearic Islands. However, be aware of additional charges for assigned seating as well as luggage restrictions. It is way cheaper to pay for your luggage on line during initial booking than having to pay for it at the airport. And Vueling definition if a carry-on is not what we consider a standard carry-on, so make sure to read the restrictions carefully. SEATS: You have the option of paying for an assigned seat, or paying for extra leg room or having no one seated next to you. Cost ranges from 3 to 50 euro. LUGGAGE: This is where it gets complicated. I had 3 separate flights with Vueling on this trip, and had the same 2 suitcases each time. This is what I was told regarding my bags: 1. DME to BCN - Pay 25 euro for the additional bag. 2. BCN to IBZ - They actually wanted to charge me 200 euro for the additional weight! The official weight restriction is 23 kilograms (about 50 lb.) for ALL checked luggage per person. Umm, the actual ticket was only 60 euro, so naturally I responded with "HELL NO" The lady at the check in counter was sweet enough to "spread" the extra weight between me and my bf. I still paid 35 euro for the 2nd bag. 3. IBZ to BCN - I called in advance and paid 15 euro over the phone for my second bag. At the airport they tried to give me a hard time again regarding extra weight, except this time they wanted 98 euro. After a brief argument, I paid nothing. The planes are very basic, and service is friendly and adequate for the cost. I would fly Vueling again, but only for short durations. read more

Vueling - Airlines Near Me - Barcelona, B

Sweet, curly blonde haired lady, who helped me with my baggage situation! I should have asked for her name...it was a shift hour at 5am on Friday, May 23rd! Complimentary baggage check in and I didn't have to carry on the additional, but she checked it in as well! I was surprised about the exceptional service on that! Thank you! It was a quick and smooth process to check in and to print the boarding pass, which they didn't charge a hefty fee like Ryan Air! They don't nickel and dime. Also, the airfare was competitively lower than Ryan Air! Nice! You'll see me flying more with Vueling! read more

It's not possible to give a ZERO... My luggage was lost... the entire trip in Italy! No reimbursement of any type!

Never in my life have i experienced the level of incompetence or disregarded for basic human decency as with Vueling. After 6 hours of delays for a 45 min flight i am now sitting 3am in the BCN airport. The completely rude and unhelpful agents told us we would be provided with hotel rooms but WERE NOT. we are sitting here at 3am with no accommodation all due to vueling poor management, planning, and customer service. I will be spreading this message as far and as wide as possible. I wish i could give negative number stars. I genuinely don't think anything in my life has made me spiral into depression as this stupid airline. read more