This gentleman KenTu is so kind and very knowledgeable! Absolutely no pressure…read moreAnd great merchandise!! I drove all the way from Concord from a recommendation !!

I was looking for a jade bangle and this mall has several jewelers next to each other but I got…read morereally great service from this store! All the other stores were kinda rude lol. I was looking for a bangle with some lavender and they had a great selection and they looked through most of their supply for what I want lol. They also gave me a great deal! Everyone was super friendly in this store and I'm definitely going to be making future purchases here :)

We had an amazing experience designing our engagement rings here. Jimmy made the process very easy…read morefor us and kept us informed the whole way. We were able to fully customize our rings the way we imagined, and are elated with the outcome! We are happy to know that we have someone to come to now for our jewelry needs. Thank you, Jimmy and Yukie!

If you're looking for a top-tier jewelry and repair studio, truly look no further. I don't normally…read morewrite reviews, but after my experience with Jimmy, I just had to! I needed a same-day ring resizing on a tight deadline for my engagement shoot, and I am so grateful I found Nguyen Jewelry and Repair Studio. From the start, Jimmy was super kind, reassuring, and meticulous about getting my exact size right. I instantly felt confident leaving my ring in his hands. They completed the resizing in under two hours, and I was absolutely blown away by the final result--it fit perfectly! As a thoughtful bonus, they even polished it, making it look brand new. My ring has never looked or felt better! Massive thanks to Jimmy and his father for saving the day and helping me feel better about my engagement photos!

I had an amazing experience working with Nguon from the start to finish. I instantly had a…read moregut-feeling that I could trust her with designing my ring when I saw her designs/work on display. Previously, I had already went to a couple of popular jewelers around the Bay Area but had been disappointed by the designs I saw. A lot of those locations felt very packed and impersonal. It also felt that they were just trying to sell me on a ring. Nguon never pressured me or made me feel like I had to go with her or decide on a ring. I think it took me around 4 trips to decide on a rough starting point on what I wanted and then probably another 1-2 trips to customize and finalize what I wanted. She was super patient, kind, and helpful the entire process and worked with me over the span of a few months and went above and beyond to meet all my requests. I am a very detail-oriented, picky, and indecisive individual, but she handled it all with grace. I am super happy with my ring, and I am so grateful I met Nguon and she was the one who made my ring. She is such a genuine and kind person on top of being very skilled, and I feel lucky to have someone like her create my ring! I will be going back to her for my wedding band & highly recommend her to anyone looking for an engagement ring or wedding band!!

My fiancé and I had the most wonderful experience with Nguon & Bespoke Brilliant! We came in as a…read morewalk-in for an engagement ring consultation and felt welcomed! During our visit she asked all of the right questions to get to know our story and specifications for our rings. We knew we wanted her and Bespoke Brilliant to design our custom rings. My lilac spinel with peridot accent stones turned out perfect! Thank you for designing my absolute DREAM ring! Highly recommend Bespoke Brilliant to do your custom jewelry! I will most definitely return in the future for future jewelry needs.

We visited so many jewelry shops and found the one we wanted here. We ended up purchasing my…read moreengagement ring here. They were attentive, not pushy, and provided their take on the different selection of jewelry. Unlike CH premier across the street where the sales representative kept urging us to purchase a 0.25 carat rock and was condescending. What drew us to Jade galore was the unique designs of their bands. For instance some of the bands are lined with baguettes diamonds and regular tiny round diamonds. The price was also much more affordable for a rock that had better specs that some of the more famous retailers. Their customer service continues to be wonderful even after you've purchased their product.

Bought engagement ring long time ago from JG back when they were still in Milpitas, when one of the…read moresmaller diamonds was dislodged I tried to replace it in nearby shop, the quote was quite outrageous and they would need 3 weeks to fix, which means they outsource it somewhere else. I have decided to try Jade Galore, the quote was half the price and I got it back in less than 3 days, they polished it too so my ring came back very shiny like new. JG has a lot of selection of loose diamonds, service is awesome and I didn't feel any pressure to buy anything else. Very happy with them.

tôi đã mua lắc tay ở đây với giá $580. sau 3 tháng tôi quay lại bán và đổi sang đôi bông tai này…read more ông chủ thu lại lắc tay với giá $400 và bán cho đôi bông tai với giá $300. họ không ghi hóa đơn bán hàng cho tôi, tôi hỏi hóa đơn đâu họ nói không cần. Hôm nay tôi quay lại bán đôi bông tai, họ không thu lại với lý do không có hóa đơn. tại sao lúc bán không ghi hóa đơn cho tôi? nếu đã bán vàng thật tại sao không thu lại cho khách hàng?? I bought a bracelet here for $580. Three months later, I came back to sell it and exchange it for this pair of earrings. The owner bought back the bracelet for $400 and sold me the earrings for $300. They didn't give me a sales receipt, and when I asked for one, they said it wasn't necessary. Today, I came back to sell the earrings, but they refused to buy them back, claiming it was because I didn't have a receipt. Why didn't they issue me a receipt in the first place? If they're really selling genuine gold, why won't they buy it back from their customers?

If you know me well enough, I'm the type of girl that loves dainty cheap fake gold (lol) or jade…read more(the real kind). Honestly, the only real gold I have is a necklace my mom bought for me when I was a child. I still wear it to this day but haha... that's all I have. Diamonds? HAHA. Yeah no. I lose so many earrings that I can never own any real ones. So it's the cubic zirconias for me. But... JADE. Jade is something I LOVE. I can tell a fake jade when I see one. I bought a jade pendant many years ago and decided it was time to purchase a new pendant, a Guan Yin pendant to be precise. I would stroll by jewelers in Grand Century and leave empty handed all the time. I just couldn't justify paying so much for a pendant lol. But after visiting and looking at so many recently I decided to purchase one and this time, it was with Ky Tran Jewelry! This jewelry store is one of many at Grand Century. They've got security guards with their eyes on you at all times. It is owned by a lovely elderly couple who is friendly and not pushy at all. They're also certified through the Gemological Institute of America (see photo attached)! They carry a huge array of jade, gold, silver, and some diamonds. I walked-in and was offered a seat. There I was for the next 1.5 hours looking at which jade to purchase. The woman who assisted me was very friendly and extremely patient. No hard sell, nothing, just a good conversation. I narrowed my choices to 2 and even then I had a hard time choosing. I even brought my own mini flashlight to verify the authenticity of the jade too lol. After finally picking what I wanted I headed over to the gold. I thought about purchasing a chain but after finding out it was 3k, I thought to myself pass.... Lol. Anywho, this review could have been shorter, but I'm happily typing lol. I paid and the lady wrote up a receipt. She cleaned my gem and prepped it a cute tiny box. I left really happy. So for those of you who are looking to purchase some beautiful jewelry, I suggest you come here!

Billy and TQ are the best in the business around here! They are friendly, helpful and super…read moreknowledgeable. I brought in a heart moissanite looking to set it as a pendant. Prior to coming here, I tried to do some research at home on different types of settings to no luck. Billy immediately pulls up many samples and gave me an explanation of what each settings would look like. After about 10 mins, we settled on a details and I opted to skip out on the chain until the pendant was completed. When it came time to pickup, TQ helped me decide on some chains that would compliment the pendant and I absolutely fell in love with it. We opted for the cuban link vs the rope chain. The piece is absolutely beautiful and my family was in awe of its beauty. I wanted to thank both Billy and TQ for making this a memorable and seamless experience. You know who we'll be going to when we're looking for our next piece of jewelry!

Shoppers Beware - I made (5) transactions with Billy and thought everything was good. I bought a…read morependant and chain from his store, repaired a bracelet, bought a grill with 12 teeth, and got a custom pendant made. The custom pendant came out nice but customer service and quality is lacking. I gave him a gold necklace to melt down and a jade piece, he quoted a price, middle of transaction he requoted and increased price by $850 due to a mistake his "factory" made. Whatever, I paid it. I wore this piece 5 times within (3) years (yes, I literally went through my selfies and counted). This is not my everyday chain/pendant and it's heavy so I hardly ever wear it. The clasp broke while I was literally holding it. Like it was Saltered fixed together instead of having a pin where the pendant can move freely. He tried to charge me to fix it for wear and tear but I pushed back based on it being a workmanship issue because regardless of how much time passed I barely wore it so there's no excuse. He even said out of his own mouth how good the pendant looked! And I said yeah because I never wear it. After back and forth he agreed to fix it at $0 cost but you can tell we were both frustrated while talking through it. I don't live in the Bay anymore so I had my stepdad pick it up. The pendant came back with (2) chips on it and a purple ink like someone literally drew on it. Photos attached. He said it wasn't like that when he gave it to my dad but the picture from my dad is right after he picked it up. I texted Billy at 330ish telling him my dad was on the way. My dad sent me a picture as soon as he got to the car from picking it up at 4ish. I didn't notice the ink in the picture because 1. I thought it was on the bag and 2. I was hyper focused on the scratch/chip near the clasp. I seen it in person which is now over a month later from getting picked up because like I mentioned I don't live in the Bay anymore. He tried to tell me he didn't give it to us like that. LOL cmon man what +65 year old man walking around with a purple marker and marking up their daughter's jewelry after driving to SJ from SFO to pick it up. Make it make sense. Whatever this is it doesn't come off easy. And the way they colored in the circle on the pendant you can tell this was intentional. My mom warned me and felt some type of way about me doing business with him. She just never trusted it. From me giving him gold to melt down, letting him repair my bracelet (which my mom swears does not look like the same gold), his prices, and even going back to him to repair the pendant. I should've listened. Find a jeweler you can trust. I would never recommend or spend $ with this company again no matter how nice the pieces look. Customer service and integrity means more to me. FYI He's in a different location now where there are a lot of other jewelers. I recommend shopping around! Prior to this incident w/ my custom piece I went to Billy to purchase a clasps for my everyday chain and he tried to charge an outrageous price like +$100 dollars. I went next door and got one for $40.

It's been a few years since this incident happened, but I've finally had time to sit down and write…read morea review. A friend recommended that I go to Tony to set a new loose diamond into the engagement ring my husband (then fiancé) proposed to me with. Since our style had evolved during our two-year engagement, we decided to update the ring- switching from gold prongs to white gold and adding a hidden halo. We trusted Tony to handle both the new diamond and the updated setting at the same time. I did receive my ring later than the originally agreed timeline, but at the time, I didn't think much of it and assumed everything was fine. However, when I later brought my ring to a reputable jeweler in the Bay Area for an appraisal, they examined it under magnification and pointed out multiple issues. The basket and prongs were poorly constructed, the diamonds were improperly set, and there were visible cracks throughout the setting- issues that were clearly not caused by normal wear and tear. I contacted Tony shortly after to address these concerns, and he asked me to bring the ring back for him to inspect. At that point, however, I had already lost confidence and did not feel comfortable returning, given the time, money, and trust I had already invested. The photos speak for themselves- this level of workmanship was extremely disappointing, especially for something as meaningful as an engagement ring.

Tony was fast and efficient to get my ring sized up in 10 minutes. Very clean establishment. I will…read morebe back for repairs and to buy jewelry.

Super friendly, explained the process of buying my jewelry and why. Love the family operated…read morebusiness and the dog topped it off. Dropped off a few rings to repair and resize while I was there. Definitely would recommend

Forever My Jeweler (And Yours, Too!)…read more Forever Diamonds & More has been my go-to jeweler for the past 4-5 years, and I wouldn't trust my jewelry with anyone else. Owned by the wonderful husband-and-wife team Jonathan and Megan, this shop is always warm, welcoming, and truly professional. Jonathan's craftsmanship is outstanding -- every repair has been flawless, solid, and beautifully done -- and their pricing is refreshingly reasonable. They also stand behind their work, which speaks volumes about their integrity, though I've never needed to test that guarantee because everything has been perfect the first time. Whether you need a repair, watch service, or are looking for a new gem to add to your collection, Jonathan and Megan will take great care of you and make sure you leave happy. Highly, highly recommend!