Got my bracelet fixed here in less than 15 minutes! It was a simple fix, as one of the bracelet…read moreloop had a small opening. The lady in the glasses helped me out and she had red nails with flowers. Don't know her name but she was nice and service was quick despite it being Memorial Day. I can't believe I waited months to get it fixed when I could have went here. Thanks Thanh Tin!

Came in to look for jade bangles and did not like how I was approached and constantly asked how I…read morewas going to pay for the jewelry. I didn't even make a decision yet and was already told if you're okay with the price we can keep looking. I agreed the price was fine. And after looking at a couple of pieces. She kept asking how I will pay. I said card. Then she kept asking again how am I going to pay. Said card again and then the owner came to ask the same question. And when I said card, he said oh you don't have cash? No Sorry I don't feel safe carrying a lot of cash on me. So I like to make purchases with my card. But my question is why am I being asked so many times about how I'm going to pay when I haven't even made a decision on what I wanted. I felt very uncomfortable and rushed. I didn't enjoy the process of it all.

First off, I have to say this family business is top shelf with what they can do!!! This is a small…read morefamily jewelry business but that's an understatement. I walked in for a laser welding repair on my eye glasses and not only was it welded beautifully but Dominic (the Owners Son) also steamed my nose pads. I felt like my eye glasses were brand new afterwards!!! Secondly, my soap and lotion covered diamond rings were inspected, steamed and polished. We're talking I needed to wear sunglasses inside afterwards. They were so shiny after!!! The Owner, Bona is the sweetest and so knowledgeable in his field of work. Very fair pricing and this jeweler really listens and cares about his customers. He totally goes the extra mile along with his Son!!! Parking is not an issue here. Very easy to find right off Meridian Ave. Highly recommended this business to go for jewelry purchases, appraisals, jewelry repairs, eye glasses repairs and so much more. They have laser welding which comes in handy for repairs such as mine for my eye glasses. Also, my work was done while I waited!!! That's what I call top shelf customer service!!! Thanks so very much again Bona & Dominic!!!

I had an amazing experience at Elegant Jewelers on Saratoga Avenue before they relocated! My gold…read morechain necklace broke the day before, and they had it completely repaired in literally two hours - same day service! Super friendly staff, fair pricing, and flawless work. If you need quick, high-quality jewelry repair in San Jose, this is definitely the spot. Highly recommend!

We were referred to this jewelry store from a store that sold clothing specifically ao dai. My…read moresister was looking for jewelry for her wedding. The ladies greeted us as soon as we walked in. We told them who referred us and they said they were waiting for us in a friendly giggling tone. They had jewelry already picked out for us to look at which saved us a lot of time. My sister wanted to get earrings and a bracelet. She ended up only getting a bracelet only because the earrings weren't really her style. We spent about an hour in this store trying on jewelry. The ladies didn't pressure us a rudely manner. But in the end they did say get it if we loved it. The store was clean and there was a lot to try on. Every piece of jewelry was unique in its own way. We would definitely come back here.

The ladies here are the sweetest! They definitely do not pressure you to purchase anything at all…read more Super friendly and welcoming! They got a lot of great jewelry and I love it! They are so sweet and welcoming, gave a lot of feedback as well. I bought a few pieces and will definitely buy more!

Wish I could give 0 stars. He originally offered me $3,500 and I accepted. After that, I followed…read moreup multiple times trying to complete the deal, but it never happened. Later we spoke again and he told me he needed to see the watch in person, so I drove almost 50 minutes to his store in San Jose. Once I got there, I was offered $2,500. I understand prices and the market can change, but overall I was disappointed with how everything was handled and felt like I wasted my time.

They were so helpful on my repairs of my necklace (herringbone just needed the clasp fixed). I had…read moremy wedding ring. Diamond fell out of its setting luckily, I found it and they were able to put it all back together or it look brand new.

At first, I didn't plan on writing a review. However, after looking at the diamond pendant setting…read moreI received, I felt I needed to share my experience and warn anyone considering custom jewelry at TD. I traded in an existing bracelet and ordered a new diamond along with a very simple four-prong pendant setting. The salesperson who assisted me took photos of the exact design I wanted and told me it would be ready in two weeks. I paid $800 for the setting alone, which is already quite expensive for such a simple design. When I finally picked up the pendant, the first thing I noticed was that the bail was completely different from what I had requested. They replaced it with another bail, but honestly, the replacement looked even worse than the first one. Did they really think I wouldn't notice? I went back and told them that the bail was unacceptable. At that point, I hadn't even noticed the defects on the setting itself. Below are photos of the pendant design I requested and the defective pendant I actually received. You can judge the quality and workmanship for yourself. To be honest, if a jeweler cannot properly complete a very simple four-prong setting for a 5.4 mm diamond, I don't think this is a place worth spending your money on. This was not a complicated custom design or a difficult project. I expected basic craftsmanship and attention to detail, but unfortunately, that was not my experience . There is another issue I experienced, but I prefer not to include it here. I just want to advise others to be very careful and thoroughly inspect any jewelry you purchase from this store.

I should have read the reviews before coming here to sell my jewelry, but I had two of my small…read morekids with me and needed one more quote. I come in and was a lady came out from the back and greeted me with a big smile. Inside they had a table in the middle with lollipops & water bottles. Another lady told my son he can have a lollipop. So I thought okay they are very polite here. Mind you I went to 4 other places and was comparing prices to sell my jewelry. I told her (lady in a baby blue shirt with her hair up on 3/30 @ 11:40am) that I wanted to sell my bracelet but wanted to see how much I would get first. She broke down 3 different possibilities how much it would be for 14k, 18k and 24k. I appreciated this because the other 4 places did not do this. She asked if I wanted to test it and I said yes. She places my jewelry in a dark gray/black box right behind her to detect the gold in the bracelet. While we were waiting for the results she turns to me asking me about my baby & smiling. After that was done she told me how much she would buy it and after finding out the quote I politely said oh okay thank you so much but it's okay I won't sell it. She asks me "you don't want to sell it?" I said "no I don't want to sell it but thank you." I put my hand out above the glass case and she tosses my jewelry in my hand and gives me the silent treatment and doesn't say anything. Her demeanor and body language totally changed. Not sure what that was about but all I can say if you plan on selling your jewelry, go anywhere else but here. Super rude especially doing that in front of my children!

I came in looking for an engagement ring for my girlfriend and had very little knowledge going in…read more Hamid was incredibly helpful and walked me through the entire process with patience and expertise. He shared so much valuable information and made the experience comfortable and enjoyable. Thanks to him, I was able to design a beautiful custom ring that turned out even better than I imagined. I can't recommend Hamid highly enough

Great pricing just bought a 14k chain yesterday! The owner is friendly even gave me a cold bottle…read moreof water too and guaranteed free jewelry cleaning for a lifetime.

i kept celling their number to ask a simple question so I can save a trip rather than going there…read morebut no answer. Disappointint place if they cant pick up might as well close down!

Have been a long customer of this repair shop! It's a useful gem in Eastridge mall on the first…read morefloor by the post office. It's a small shop that retails jewelry and watches. My family and I have been going here for years for watch battery replacements, and the prices are more affordable than other shops. Quick service of 15 minutes. Dependable, reliable, and quick!

During my visit to this establishment to purchase a necklace for my nephew, I encountered a series…read moreof discriminatory practices. Despite my request for assistance, the staff persistently ignored my needs and was staring at us up and down. Furthermore, they repeatedly asserted that the price was excessively high. This store's conduct is unacceptable and constitutes discrimination.

Fiance bought my engagement ring & matching wedding band here. Co Ngoc is very knowledgeable and…read moreusually only carries the highest quality of jewelry. I personally didn't want a diamond for my engagement ring. I wanted a color stone. However, she didn't carry any morganites so she suggest this beautiful champagne diamond that has a beautiful tint of color depending on the lighting. Sometimes it's grey, pink, purple, yellow...I can't quite put my finger on it but I love it! The engagement ring & wedding band set was less than $5k. She did let me try on a beautiful 1c brilliant diamond (plain band), that thing was $15k. It was incredibly gorgeous but not for me ^_^