Aaron Donelson (Mac) was great. I emailed him told him what I wanted and he made it happen. It was…read morethe easiest car buy I have done. Aaron (Mac) went above and beyond for me knowing we were coming from Peoria to Bloomington. Great Job to the whole place...

went in because the trigger button on my shifter was broke! I was told that I would have to pay…read more$334 for what I considered a bunch of unnecessary parts! $290 in labor! I bought the shlifter knob on Amazon with shipping $25! YouTube videos show this would only take 30 minutes to an hour to put in! this is why I to dealers for repairs on my vehicles!

We bought a Sienna and a Tundra from Sam Leman, both for Nick McNeely. He was very knowledgeable…read moreabout both vehicles, walked us through any questions we had, and provided a no pressure purchasing experience. I Would highly recommend visiting Nick at Sam Leman for your next Toyota.

I brought my vehicle in for a diagnostic last year because of engine or transmission issues. At…read morefirst they said they were done, but didn't diagnose the issue, so I pressed them and they did a more thorough check. After they were done, they recommended a bunch of work which is to be expected. When I started the car to drive off, it sounded like the muffler was removed. I went from having a car that would drive fine in town but knocked at highway speeds, to one I was embarrassed to even start. I ended up selling it to a different dealer. I would NOT recommend their service department, and will not consider them for future car purchases.

I can't say enough good things about this dealer service department. I'm in a wheelchair and they…read morebent over backwards to help me get what I needed, even though they were so extremely busy. I have been to many dealer service departments; this service department puts all others to shame. I would recommend them without a doubt

Car buying was fine but the car had a problem and the general manager wouldn't even consider the…read morepossibility that they'd made a mistake.

$876.00 to change a window regulator on a Dodge Grand Caravan!! They didn't even have the decency…read moreto wash off the hand prints from the window. I thought since they changed oil, they would at least grease it up before shoving it in. OUCH!

Do NOT purchase a vehicle from this dealership or get any service work done. Daughter's car went in…read morefor service in October and they recommended replacing 2 tires. Replaced tires since she lives in St Louis and wanted to make sure vehicle was maintained before winter. They ordered wrong size tires and still put them on vehicle. Luckily, we noticed wrong size as soon as picked up vehicle, as she was driving back to St Louis that day, and found a more reputable shop back in St Louis. Oh, they also damaged tire sensor. Currently, husbands new 2025 Jeep Grand Cherokee has been in service for a month, due to a battery that won't keep its charge. They have no clue what is going on and was advised they will keep the vehicle until they can resolve issue. So, could be another month or longer....

The staff is very easy to work with, and even though it was a very busy saturday, they took the…read moretime to go over things with me. I am very satisfied with my new vehicle

Salesman was great but the auto service was awful…read more Bought an f150 with Andrew Getty and he was a great dude. Helpful and straight forward. Granted, I didn't notice multiple issues including oil leak, warped rotors, front end noise, and backup camera not functioning. Took the truck back maybe 4 times for warranty service and their auto shop consistently disappointed. They are the definition of parts changers instead of real mechanics. Thought they fixed oil leak (wasn't the gasket, cracked valve cover), they "couldn't find" front end clunking noise (clear as day over bumps), they replaced front brakes (rears were the ones causing the shaking). They replaced the backup camera (still didn't fix the issue). If you buy a car here, have it inspected. They MOVE cars like they're hot cakes and in my experience, they often overlook details. I 100% recommend Andrew Getty but not their service department.

Had a great Experience buying a vehicle the other day. Brought my older parent's to purchase a…read morevehicle and they made the whole experience very straightforward and easy. Very much appreciated that! Thanks so much, Wes H.

Love this dealership I bought a K4 from here and Brian was great! Everyone was welcoming and very…read moreinformative about everything no stone left unturned. All questions were answered forthcoming I would definitely recommend to anyone I know and would for sure do business with them again!

Great selection of new and used cars. Our salesman, Matt Chasteen, was very helpful and informative…read morewithout any pushy hard sales. After filling out the paperwork with Matt, we were introduced to the closer, Amy, who handled the final paperwork. Again, without any hard sell, she presented some additional products that we might want to purchase. In all it was a very pleasant experience. I would heartily recommend Sam Levan Ford of Bloomington IL.

I purchased a new Bronco from Sam Leman Ford in Bloomington, IL on May 27, 2026. At the time of…read morepurchase, I was told all of my paperwork would be emailed to me. More than 30 days later, despite two phone calls, leaving messages expecting return calls and two emails requesting the documents, I still have not received them. This level of follow up is unacceptable. Once the sale was complete, customer service seemed to disappear. Providing customers with their purchase paperwork is a basic responsibility, and I shouldn't have to repeatedly chase the dealership to get documents that should have been sent weeks ago. Very disappointing experience to say the least.

Just bought a car from them and had a good experience. Thank you to Ali and his manager. would…read morerecommend to others and would buy a car from them in the future.

We bought a brand new 2025 Volkswagen Atlas R Line fully loaded from Bloomington Normal Automall…read more We've owned it a year now having ordered it in October 2024 and taken possession of it in January 2025. We worked with Matt O and he was a pleasure to work with. Very knowledgeable. He really went into detail on all of the vehicles we looked at. Young man knows his stuff. My husband is a total gearhead and he could tell Matt was, too. Their conversation prompted Matt to reach back out to us in August 2025 to let us know of a great deal on a car they had just taken in. Sure enough, a few hours later my husband was driving that vehicle home, too. So, we've bought two vehicles from them in one year. Excellent service. We were made to feel like family. We can't say enough good things about the team at BN Automall, especially Matt O.

Nice folks. A little disappointing in that they didn't have the vehicle to test drive I was…read morepromised. Ended up going elsewhere but sent a friend here. I think they are good and honest overall.

Phenomenal job. Micah was very patient with me and answered all my questions. They helped me…read morethrough the whole process and didn't rush at all. Answered any questions I had and made me feel confident in my purchase. Brad helped me out with any financial questions I had and all around they were a great. Highly recommend them.

Wet helpful and informative about the vehicle! Answered every question and was polite & honest!…read moreGlad we was able to find a good car for my daughter!

Do yourself a favor and check out the large selection of vehicles at Autos 4 Less. The only thing…read morebetter than the selection is the customer service! Darcelle went the extra mile for us and we are beyond happy with our vehicle. We'll be back!