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    W Aesthetics

    5.0 (3 reviews)

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    The Medspa Northwest Hills

    The Medspa Northwest Hills

    1.0(2 reviews)
    2.5 miFar West/Northwest Hills

    Warning: Missing Shipment and Frustrating Customer Service…read more I've been a customer of The Medspa Austin since June of last year and have spent a total of $3,834 with them. Up until recently, I never had any issues when receiving my Trezepited shots in person. Nurse Practitioner Ashley Johnson and Dr. Paydon Newman both provided excellent care and really helped me achieve my goals--this review does not reflect on them at all. However, after switching to semiglutide, the first shipment arrived without a problem, but the second one never showed up. The UPS delivery photo was just a black screen, even though I was home all day. I filed a missing package claim with UPS and also contacted The Medspa Austin and the fulfillment company in Dallas. Everyone was polite and tried to help, but ultimately referred me back to The Medspa Austin because they needed to complete a form UPS had provided. Despite my efforts, The Medspa Austin would not replace the missing shipment, citing the "delivered" tracking information, and asked me to pay an additional $200 for a new shipment. I wasn't asking for a discount or a refund--I just wanted the shipment I had already paid for. This has been extremely frustrating, especially given the amount of money I've already spent and my previously positive experiences with their team. Until this missing shipment issue is resolved, I cannot recommend The Medspa Austin. However, I do want to emphasize that my negative experience does not reflect on Ashley Johnson or Dr. Paydon Newman, who both provided wonderful care.

    They rented a place across the street from an elementary school and are mad that people park there…read morefor 20 minutes in the afternoon (and in the morning before they are even open). They got the cars booted for people who were picking their young children up from school and it cost $100. Do not patronize a business that is openly hostile to the community.

    Austin Plastic Surgeon - Belly

    Austin Plastic Surgeon

    4.3(39 reviews)
    1.1 mi

    I recently had a cosmetic procedure done with Dr. Franco at Austin Plastic Surgeon, and I couldn't…read morebe happier with my experience. From start to finish, the communication and support were exceptional. Before the surgery, the team texted and called to check on me, provided detailed paperwork about the procedure and risks, and thoroughly reviewed my medical history. I never felt rushed, and Dr. Franco truly listened to my concerns. He was kind, patient, and reassuring through the entire process. This was my first-ever cosmetic surgery, so I was definitely nervous, but it's something I've wanted for a long time. I flew in from Denver because I didn't feel confident in my local options, and after a lot of research, I found Dr. Franco through Bliss, which connects patients with vetted and highly reputable plastic surgeons. I immediately felt I made the right choice. My pre-op appointment was smooth and efficient. I arrived a few minutes early, and they brought me back almost immediately. Dr. Franco walked me through everything step by step, answered all of my questions, and made sure I fully understood the process. On the day of surgery, even though I was anxious, I felt completely taken care of. The entire team from the nurses to the nurse anesthetist to Dr. Franco himself , made me feel safe and supported. They were warm, professional, and attentive. I'm currently one day post-op, and everything is going great. The results already look promising, and I'm excited to see how everything continues to heal. I'll update later in my recovery, but so far I couldn't ask for a better experience. If you're considering surgery and want a surgeon who is skilled, thorough, and genuinely cares about his patients, I highly recommend Dr. Franco and the team at Austin Plastic Surgeon.

    I want to share my experience so other patients, especially transgender patients and domestic…read moreviolence survivors, can make informed decisions. After my nose was broken in an abusive incident, I contacted Dr. Weinfeld's office for a revision consultation. The first nurse was kind and said they could get me in quickly. When my financial situation improved a couple weeks later, I reached out again and explained the urgency. Another nurse then reviewed my message and told me they no longer wanted to take me on as a patient. This was very distressing, especially as someone reaching out for help after trauma. When I called to clarify, I received scripted, dismissive responses and no willingness to reconsider. I'm posting this so others know how the staff handled my situation. If you need supportive or compassionate care during a vulnerable time, please take my experience into account.

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    Austin Plastic Surgeon
    Austin Plastic Surgeon - Belly

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    Austin Plastic Surgeon - Belly

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    Westlake Dermatology & Cosmetic Surgery - Far West

    Westlake Dermatology & Cosmetic Surgery - Far West

    4.7(54 reviews)
    2.6 miFar West/Northwest Hills

    Just had my first visit and couldn't have asked for anything better! Val, Ayries & Elise we're so…read morehelpful amongst check in and Doctor Geddes Bruce was the best dermatologist I've found in Texas, might even go as far to say Seattle as well (where I previously came from). Lots of parking upon arrival and the office feels brand new, very clean and elegant. Almost feels like a nice clothing store, ha! Dr. Geddes Bruce was kind upon entering the room, was thorough in her examination, provided clear and helpful information regarding my concerns and ultimately helped find solutions and I left feeling confident about my skincare and management! Thanks to the whole team for a great overall experience.

    Wanted to reiterate this review: "anything needed outside of the actual visit is very difficult."…read moreThat's just honest feedback. Dr. Mamalek is amazing. Staff is nice. Nice office. Good experience overall. They are better than most. I enjoy going in, except that I have to drive 20 minutes to get there : ) The process for getting results from labs, explaining what the lab is, how to interpret the results could be re-engineered. You basically have to set another appointment to understand the results and even what the labs were for. And drive 20 min there and take off work : ) A simple phone call with a doctor would be better. Other than its wonderful. : )

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    Westlake Dermatology & Cosmetic Surgery - Far West
    Westlake Dermatology & Cosmetic Surgery - Far West
    Westlake Dermatology & Cosmetic Surgery - Far West

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    W Aesthetics - medicalspa - Updated June 2026

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