It was easy to book a last minute early morning pickup. Tony was responsive, and professional. He…read moregave me the name and number of my driver as soon as my reservation was confirmed. My driver Mike was very accommodating, communicated timely and kind. I appreciated his no nonsense style. He got me to the airport in the time frame I requested. The vehicle was squeaky clean and comfortable. I would definitely use them again and highly recommend their service if you are looking for a reliable, clean and professional experience to and from the airport.

I used Tony Williams Car Service for a big family trip in June 2026. A car picked 3 of us up and a…read morevan/bus picked up 12 others. They were excellent in communicating with us. Our return flight did not get in until after midnight. They were there at this late hour to take us all home. The drivers were all friendly and dependable.

I've had great experiences riding mega bus in the past when going home from college; however, today…read moreI had an awful experience that has ruined my want to ever use this service ever again. I came to bus stop at 3:20 to go home and waited at bus stop with others. Time goes by and no bus showed. I called customer service and spoke to a representative an hour later. They told me that the megabus stop is not where they pick up and I should've been at a different location than what was listed on their bus tracking map. Representative was VERY unpleasant on phone and refused to give me refund.

Always a good way, easy boarding travel experience. Polite and great conversational drivers. I…read moreenjoy riding megabus.

We had an amazing night celebrating my folks 60th anniversary. Ron happened to be in town and did…read morethe actual driving. Super good guy. Took pics for us and with us. Did the escorting of my parents to the van. Could not have been easier to work with. Highly recommend!!!

Driver was late to arrive by about 15 minutes claiming he got lost on the way. The cooler and ice…read moreprovided was completely melted. Driver, Chaz, switched out with his brother half way through our time claiming he had an "emergency". We were not told if his brother worked for the company or not or even knew how to drive a large van. When his brother came to get us he said they had just switched so Chaz could drive a different group of people somewhere. The van also reeked of smoke when he came to pick us up from our location. Both Chaz and his brother seemed to have a hard time controlling the van which made it scary for all involved. All the owner offered us was a $200 credit to book with them again. The driver and the company have been incredibly unprofessional. I would stay away from them at all costs.

The employees are very helpful. The station is still a dump, but at least they fixed the elevator.read more

We took train 43 from Newark, New Jersey to Pittsburgh, PA. The conductor confirmed that we would…read morehave wheelchair assistance when we arrived at the Union Station. As we were getting off the train, we had hard time handling the luggage from the train to the platform. The lady working at the cafeteria helped us and several other passengers. We were touched by her kindness and admired her thoughtfulness. We waited for assistance, but no one came. We managed to pull our luggage for a short distance, and then the electric golf cart driver came to help us with our heavy luggage and took us to the main building. We did have very good boarding experience and the red cap agents were very helpful and kind. Hopefully, the wheelchair service will be much better in the future.

Pros: The bus picked us up at the hotel…read moreFun atmosphere You can bring on your own drinks Cons: Guide Jeff didn't consider the group before he delivered a series of inappropriate jokes More for bachelorette crowd, not business people - we thought we were getting a guided tour of the city. We learned very little. Disappointing. Pro tip: This is more of a party bus, so if you're looking for something more educational this isn't it

The Burgh Bus was an absolute blast…read more On Saturday I rode the bus for their special Hop N' Roll Taproom event with Inner Groove Brewing. There was music, comedy, bubbles, karaoke and of course, beer I can't think of a more entertaining way to explore Pittsburgh. I HIGHLY recommend this bus tour for anyone interested in exploring Pittsburgh.

Check your reservation carefully. If Tom (owner) is your driver, he is FABULOUS!! But be…read moreforewarned, if Mohammed is your driver, CAVEAT EMPTOR!!! He left me completely stranded in a rural location, with no prior warning. My 80-yr old sister had to drive me 90 miles to the airport for my flight home; then had to drive back to her home alone. I sincerely hope he no longer works there!!

I can't say enough about our experience. Both Tom and Mohamed were very polite and professional…read more They were very accommodating to our needs and requests throughout the entire evening as we changed plans. This experience was 1000% better then waiting and hoping for an Uber or Lyft to show up. The cars were very clean and well maintained. 100% would recommend if you are looking for a responsible and safe driving service.

i had a bus ride late in the evening... would not recommend. (if you must take a bus do it during…read morethe day!) random people were loitering outside the entrance, which made me feel unsafe. once inside, people were lying all around the ground, yelling at each other, or trying to strike up conversations with me that made me feel uncomfortable. they announced the gate through audio messages (the departures display says "See Agent" but there were no open offices at night, rendering the displays basically useless) which is hard to hear over the aforementioned yelling people. only reasons this place is 2 stars and not 1 star are because the boarding process was straightforward and because the place itself was somewhat clean.

Horribly filthy. Zero toilet paper in the women's restroom. Poop on the floor in the men's restroom.read more