I used Tony Williams Car Service for a big family trip in June 2026. A car picked 3 of us up and a…read morevan/bus picked up 12 others. They were excellent in communicating with us. Our return flight did not get in until after midnight. They were there at this late hour to take us all home. The drivers were all friendly and dependable.

A bit more expensive than Uber, but worth it for the comfort and reliability. Drivers are punctual,…read morefriendly, and drive safely. Both times they even arrived slightly early! They're definitely my go-to, and I'd happily give them an extra half star.

I've had great experiences riding mega bus in the past when going home from college; however, today…read moreI had an awful experience that has ruined my want to ever use this service ever again. I came to bus stop at 3:20 to go home and waited at bus stop with others. Time goes by and no bus showed. I called customer service and spoke to a representative an hour later. They told me that the megabus stop is not where they pick up and I should've been at a different location than what was listed on their bus tracking map. Representative was VERY unpleasant on phone and refused to give me refund.

Always a good way, easy boarding travel experience. Polite and great conversational drivers. I…read moreenjoy riding megabus.

Ron was amazing!! He was very responsive and flexible! I booked Ron for my wedding day and he was…read moremore than accommodating! 2 days prior to my wedding I had to change my times and extend my time, and he didn't charge me any crazy fees changing things around at the last minute. I also had to call him the day of and have him pick me up at a different location, as I was running behind. The party bus was clean and and spacious. We were able to connect with bluetooth to the speaker system. Ron made it so easy and flawless! Ron was reliable, responsive, flexible, and so so so helpful. I'm so thankful a friend recommended me to him and cannot wait to book him for future events! I only have one blurry photo to add. But it's just because we were having such a good time we didn't get our phones out :) 10/10 would recommend Ron!!!

We had an amazing night celebrating my folks 60th anniversary. Ron happened to be in town and did…read morethe actual driving. Super good guy. Took pics for us and with us. Did the escorting of my parents to the van. Could not have been easier to work with. Highly recommend!!!

The employees are very helpful. The station is still a dump, but at least they fixed the elevator.read more

We took train 43 from Newark, New Jersey to Pittsburgh, PA. The conductor confirmed that we would…read morehave wheelchair assistance when we arrived at the Union Station. As we were getting off the train, we had hard time handling the luggage from the train to the platform. The lady working at the cafeteria helped us and several other passengers. We were touched by her kindness and admired her thoughtfulness. We waited for assistance, but no one came. We managed to pull our luggage for a short distance, and then the electric golf cart driver came to help us with our heavy luggage and took us to the main building. We did have very good boarding experience and the red cap agents were very helpful and kind. Hopefully, the wheelchair service will be much better in the future.

Pros: The bus picked us up at the hotel…read moreFun atmosphere You can bring on your own drinks Cons: Guide Jeff didn't consider the group before he delivered a series of inappropriate jokes More for bachelorette crowd, not business people - we thought we were getting a guided tour of the city. We learned very little. Disappointing. Pro tip: This is more of a party bus, so if you're looking for something more educational this isn't it

Absolutely incredible experience! The energy was nonstop from start to finish--music, atmosphere,…read moreand Matt. What a fun, memorable time. I'll definitely be back!

Check your reservation carefully. If Tom (owner) is your driver, he is FABULOUS!! But be…read moreforewarned, if Mohammed is your driver, CAVEAT EMPTOR!!! He left me completely stranded in a rural location, with no prior warning. My 80-yr old sister had to drive me 90 miles to the airport for my flight home; then had to drive back to her home alone. I sincerely hope he no longer works there!!

I can't say enough about our experience. Both Tom and Mohamed were very polite and professional…read more They were very accommodating to our needs and requests throughout the entire evening as we changed plans. This experience was 1000% better then waiting and hoping for an Uber or Lyft to show up. The cars were very clean and well maintained. 100% would recommend if you are looking for a responsible and safe driving service.

i had a bus ride late in the evening... would not recommend. (if you must take a bus do it during…read morethe day!) random people were loitering outside the entrance, which made me feel unsafe. once inside, people were lying all around the ground, yelling at each other, or trying to strike up conversations with me that made me feel uncomfortable. they announced the gate through audio messages (the departures display says "See Agent" but there were no open offices at night, rendering the displays basically useless) which is hard to hear over the aforementioned yelling people. only reasons this place is 2 stars and not 1 star are because the boarding process was straightforward and because the place itself was somewhat clean.

Absolutely scrappy bus station. I reporting this station all the way to the top! This is viable…read moretransportation for folks! Shame on greyhound