Antioch flooring does all sorts of flooring installations…read more They've been in the business for 30 plus years and it's family-owned that's what I like about it They're honest reliable dependable on time and reasonably priced The owner comes out to measure your rooms himself Then you go in and choose your flooring It's delivered within two to three weeks in a very timely fashion They're very detailed oriented and make sure you are happy with your purchase The customer service I received was phenomenal They were very supportive during the whole procedure A very good experience all in all I had a hardwood floor installed in my home quicker than I anticipated Very high quality flooring I like that this is a family-owned business I highly recommend antioch flooring

I can't say enough about what a great experience it was dealing with Antioch Flooring from them…read morecoming out to give us an estimate to the installation! I would highly recommend them! They definitely went the extra mile to help us! Very happy! Kathie & Bob Janda

I work in home repair so I am in a lot of homes and rental properties. I have seen their work quite…read morea few times. All of their work I've seen has been very professional and high quality. I was particularly impressed with the end result of their carpet cleaning in one rental propertie we both worked on. There was a stain in a bedroom carpet that was expected not to come clean but they were able to magically make it dissappear. One of my property management companies only use Howell's and for good reason. Their flooring crew is nothing short of Phenomenal no matter what floor covering they are doing. I highly recommend them to all my customers that need flooring installation or carpet cleaning.

Great experience from start to finish. Friendly, knowledgeable and did a great job. Would use again.read more

They installed lvp flooring in my kitchen and entry. They did a fantastic job. They are really easy…read moreto work with and my floor was installed within 2 weeks. I'm very pleased with my experience.

Well, this company seems to be a 1 star or 5 stars, nothing in between. Unfortunately, we got the…read more1 star experience. It started great when we stopped in & spoke with Tony about redoing our kitchen floor. Picked out what we wanted & scheduled for Tony to come out 2 days later to measure & provide an estimate. The estimate was emailed to us by the end of the day. The price was a little higher than another we received, but like others, got a good feeling from Tony so we accepted it and paid 1/2 for the deposit. Told the remaining amount was due when the job was completed. This is when things began to unravel... Scheduled the install (which was to take 1 day), were told they would be out b/t 9-10am. 2 of the 3 young men arrived at 10:30 am. I was told the lead, Jeremy, was running late. Apparently without a lead, the other employees are just paid to unload the supplies, work at molasses speed & take multiple cigarette breaks. When Jeremy did arrive, work actually began to happen & they busted out the job. BTW this was a "floating" floor, so they did not have to rip up the old one, just install the new one over it. As their work day ended, I was informed that the transition strips were backordered, but they would have them in a few days and would call us when they arrived. Because the job was not complete, I chose to not make final payment in the thought-we won't be a priority if they've already been paid in full, which Jeremy agreed with. After no call for a week, I called them to inquire about the strips. I spoke with Kathy (office manager??) who informed me that the strips had come in, but they weren't happy with the color & sent them back. OK, but why not call & let us know this??? Another 2 wks. pass with no communication from VDF, my husband called to check the status & was told they were in & scheduled for them to come out a day or 2 later to install them. Again, why do we need to call them??? Jeremy & another young man arrives when scheduled & shortly after informs me that they didn't send him with enough strips to complete the task. This is where things really get to the point when you have to wonder how this business is still open.... Jeremy tells me that they are going to go back to the shop & check to see if there is more available. If not, he personally will drive out to their supplier (I believe he said it was in Elk Grove Village) and get more so that he can finish this job today. I asked him to have someone call me when he got back to the shop to let me know if I was waiting for him to come right back or if he indeed had to make the trip to the supplier & I could go into work and get some things taken care of. After no phone call & no return of them after 30 min (the shop is 10min. from our house), I left & went to work. Probably another week passes & I get a call to finish the job. Jeremy arrives (on a Friday) & is unable to install the strips b/c of issues with the track & thickness of our carpet. He tells me that he needs to get strips of wood to install under the track to lift it higher. He tells me that he will return that evening at 5:30p.m. and leaves a small mess of material on the kitchen floor where he was working (the strips, carpet strips that he removed, etc.). Now, I know you'll be surprised here...but, he didn't return that evening, and again NO PHONE CALL! 2 days later (Sunday afternoon), he called & asked if he could come out & finish the job, which FINALLY happened. I was out of town, and my husband was on the phone when he was finished. My husband, obviously as frustrated as I have become with this, told him he was busy with the phone call & would stop in during the week to finish payment on the invoice. A week passes & got busy with life & our business and hadn't gotten over to the shop to make that payment. And yes, wanted to make it in-person to discuss our unhappiness with the service we received. In a matter of 24 hrs. we received a total of 5 phone calls from Kathy at both our business & home requesting final payment. 5 PHONE CALLS IN 24 HRS, beyond insulting! Especially, when we didn't receive 5 phone calls from this company in the 5 WEEKS it took to finish a job that was suppose to take 1 DAY!! We will never do business with this company again, I'm not sure I've experienced such unprofessional & subpar customer service from a business.

The experience was flawless from start to finish! Completed early and very professional team all…read morethe way around. Patrick and his team are fantastic!

We had Ridgefield redo our Red Oak Hardwood Floors and they did an amazing job! They have a great…read moreoffice you can go to and check out stain colors and they come to your home and put the stain on your floor before starting the process to be sure you're happy with the color. This company is very professional and efficient. Patrick our Salesperson has been very involved in our project and is extremely knowledgeable and detail oriented. My husband and I won't use any other company!

Our last overall experience with Anderson Tile wasn't good. Quoting was confusing and not…read moreaccurate. Items like tile color and line items were not quoted correctly and had to be redone. While the employees were friendly, communication was poor. We stopped receiving responses from Anderson Tile and found out that this was because the employee we were dealing with left the company. Scheduling wasn't good. The Anderson Tile team did not follow through with the dates that were originally provided to us. Overall installation was fair. There are small areas where caulk is missing around the limestone installed. Some tiles were damaged or defective after install. We were ok with filling those damaged tiles in with mortar but this lessen our opinion of the overall job. Care for our home was poor. The floor area around the fireplace was not covered properly with the end result being minor scarfs and scratches on our wood floor. The leftover mortar used on the fireplace was dumped on the sidewalk leaving it stained. Anderson Tile did come out to clean up the sidewalk but the owner never responded to our concerns about our wood floor. Unfortunately I do not see us using Anderson Tile again after this experience.

If I could give this place less than 1 star I would…read more Had our bathroom remodeled and the workmanship was sloppy from tile to drywall to painting and so on. They damaged the trim and acted like it was no big deal. The owner doesn't seem to care as he thought all of the sloppy work was good enough. Big mistake in hiring these clowns.

Mike has always done an outstanding job with our floors. His team is very thoughtful with regards…read moreto how they approach a project, and their work is very clean and efficient. We couldn't be happier with the quality of their workmanship. 5 stars from us!

It's the workmanship not the product. Another company came in used the same glue and wood a fixed…read moreyour work. The flood had nothing to do with your work. Pictures are worth a thousand words. If you're considering this company save yourself heartache and aggravation and reconsider your choices.

I called about fixing some carpeting which had bubbled, and an appointment was set for the next…read moreday. Brandon was here several hours, the carpet looks almost like new, the service was excellent, and the price was very reasonable. We had a great experience with them.

One of the best tile selections for a backsplash in the area. The staff is friendly and…read moreknowledgeable. A must see if you are in the market for tile or flooring!

We had the best experience working with Kenny's from the minute we walked into their showroom until…read morethey finished our floor installation, which I want to add, "in more than a timely manner". The finished product is beautiful and the installers were awesome. Their personalities and professionalism are top notch. I will go to them for any future projects. I can't think of one thing about this business that would warrant a complaint. So glad we found them. Thanks for making this home renovation a painless one!

Sarah and Taylor were absolutely great to work with. The installers were awesome. I had newly…read morepainted baseboards and they were very carefully. Very professional with craftsmanship. Very happy.