We had an amazing experience with Schafer for our kitchen remodel. It was very expensive, but you…read moreget what you pay for and they made the entire process not only painless, but actually pleasant! We didn't have to worry about a thing; if an issue came up (as is normal with this scope of work), it was handled right away. Communication was top notch and we couldn't love the final result more! Because of that, we didn't think twice about contracting them when we wanted our garage painted, the floor epoxied, and a cabinet installed in our dining room. If this had been our first experience, it would have been our last. Frankly, we wouldn't even had made it past the quoting process. Communication was terrible and it took far too long (especially compared to the first project that was MUCH more involved). Erik was our carpenter for the kitchen remodel and is not only top notch at his craft, but is such a genuinely nice person that we requested him for this project. Thank goodness because he saved the day numerous times! He also communicated our issues to Jeff, who jumped right on to fixing whatever he could and trying to make everything right. Everything turned out beautifully (thank you, Erik), but if it hadn't been for the two of them and our previous positive encounter, this would be a two star review.

Schafer Brothers just completed a complete bathroom remodel for us. The whole process went…read moreflawlessly right from the beginning. Amy was our sells rep and helped us through the process and selection of all the materials and choices. Never felt any pressure from her at all. Erick was the lead and did most of the remodeling. His skills were outstanding and he takes pride in his work and customer satisfaction. We added a built in cabinet which opened in the master bedroom and bumped into unused space in a wall in the bathroom. We were quoted a reasonable price and Erik custom built, stained, and installed the unit on site. His skills as a carpenter really shows and my wife is ecstatic with the removable shelves and the new storage space. Thanks to his skills the bathroom came out perfectly. Schafer Brothers are not cheap but the quality of both the work and the processes make the cost worthwhile. We now have a bathroom for my son that will last, that he loves, and my wife has the extra storage space she has been wanting.

I will start out with the positive in this. Our vinyl flooring is beautiful. However, Adam, the…read moreowner did not conduct himself very professionally. When asked to come to our house to see the cracks we were concerned about as the flooring was in the process of being installed, Adam was rude to us over the phone. He came to the house, but with a chip on his shoulder. The finale of this was his temper tantrum when he had come to see what we thought were imperfections in our floor. He looked at it and got agitated. Then he said these are all knots and I am leaving (in rude manner). With that he rushed to the door, slammed it as he exited and sped off our driveway. Though we love our floor, we do not appreciate how we were treated by the owner.

Well Adam did it for me again on my new kitchen. All work was completed by his team on this…read moreproject, cabinets, counter, electrical, plumbing, and tile. Including creating a custom mobile island for me. Project was completed on time and on budget. I couldn't be happier! I'll never use anyone else for my home projects.

did a great job with my install. Came and measured very quickly and was able to get my ledges and…read morevanity tops in under a week! Definitely recommend using them.

We just used Ben and his team to replace old kitchen tile counters., we had put off for years as…read moreothers said the work would be really difficult and expensive. CMG was an Excellent company to deal with! We walked into their shop in November and before Christmas the materials were in and installed to perfection at a fair price. Highly recommended.

Excellent job Mark is really professional…read more Everything was on time Painting the walls as a Da Vinci canvas They gave me huge discount as a single mother! Everything was cleaned up after their work! Definitely recommend!!! Thank you for great job guys

M&M painting did two jobs for me - painted the garage and painted the basement ceiling (black…read moredryfall). Generally the work was good but there were a few issues: 1. Both jobs needed some touch ups as shown in the pictures. He told me to reach out to him to schedule. On the first schedule attempt, he cancelled at the last moment. On my follow up for a new time, he ignored my texts. 2. My basement lightbulbs were painted. Rather than remove them to paint in the area, they just painted my lightbulbs black. LEDs are expensive. 3. In order to clean their supplies, they used the kitchen sink, which was fine. What wasn't ok was them using the scrubbing pads I use for my dishes to wash their painting gear. I had to throw those out. 4. While I was ok to map the floor after they left to get up the black residue, I wasn't ok with one of them wandering around the first floor to observe other work being done outside. This caused me to have to clean a much larger area than necessary to get the black residue off the floor. What goes on in the rest of my space is none of their concern. You do the job. I pay you. You leave. Simple. I paid them fully in good faith that they'd come back and fix the errors. I can accept that things may not be 100%. What I can't accept is getting ignored when they've been paid but I have work that needs to be addressed. Many neighbors asked me about them as they'd see their truck outside and come over to see the work getting done. This is a new subdivision where there is a lot of opportunity. However, I've advised those neighbors to find another provider.

They came and gave me an estimate promptly. Once completed you can't even tell there had been a…read morehole in the ceiling. The one thing that stood out to me was the communication. We came up with a time schedule and I would get a call when they were like 20 minutes from my house. They let me know what they were doing every step of the way. This is something I find rare in this day and age. I would use them again if needed.

No unexpected charges. Mold issue removed and prevention solution installed with no issues. Team…read morearrived on time and worked professionally on my house. Everything went according to the communicated plan. Everything is ready for me to paint now. They would have done it but I had to trim costs where I could. Highly recommend. Good guys who work hard for your money and do quality work.

Wonderful people to work with. Timely and efficient. The drywall looks like brand new solid sheets…read morenot cut up from water damage. The painting is clean and professional. They are reasonably priced, trustworthy, and very neat. Go the extra steps to protect your flooring with heavy duty paper taped down. No tripping hazard. And covered all carpeting with tarps. They covered everything in the basement to keep down the dust and protect everything. I trusted them completely with no one home. Integrity. Easy to communicate with. Kept me informed every day. I can't say enough about this company.

After hiring and paying, they could not follow through on a job and took 8 months to pay back 2/3…read moreof the down-payment for the job. Poor communication skills, and even worse follow through. Would not recommend. Forgetting you owe money to people is unacceptable for a business owner. Straighten yourself out, or you will continue to fail.

I got a quote for EK Pro Restoration to complete a job that I was not competent to complete. I had…read morea mud room that I demoed and started to repair. Quote was separated into different areas: 1)Drywall, mud, tape and finish for paint in mud room,paint 2)Repair damaged drywall on ceiling in kitchen, paint 3)Repair damaged freshly on basement stairs,paint Every step was itemized and had the price next to it so if I thought paint was too much, I'd be able to remove that option. At the end, you pay for any items they needed to purchase to compete your job. I opted for all three items to be completed and also asked for additional things to be added throughout the projects (trim, baseboards, crown molding, paint) and they accommodated every aspect (with additional cost, of course). 2 guys were here for about a week and they were both extremely respectful of the property (booties, cleaned everything, busted ass)..they even asked to use the bathroom every time even though I don't think that was necessary (there was a language barrier of Ukrainian/Russian, so made it a bit hard to know closet meant bathroom lol). All in all, I would highly recommend this company. Photos attached of mud room from where I left it (exposed drywall) and finished product.

We had Max and his guys at EK Pro Restoration redo our shower floor that was leaking underneath to…read morethe subfloor (only 6 months old and already failing, growing mold!!), after our contractor's guys did a subpar job. They took out the original floor- tile and mortar bed, all the way to the subfloor. Then they re-did everything, added a curb (we had curbless before), and raised the sliding glass doors which had been installed too low. We are thrilled with the job they did; cleaned up every day and start to finish only took four days. We recommend without hesitation!

Total Home Improvement just completed a second project for us. The first was a kitchen remodel and…read morethe second was a master bathroom remodel. I selected Total Home Improvement for my second project because of their commitment to high quality work. Garret lead us through the design phase, Keith managed the project day to day and and Abigail assuring materials were ordered and on time. This team works well together and does not take any shortcuts or compromise in any way. All workers are friendly, professional and ensure proper clean up at the end of each day. I highly recommend Total Home Improvement.

I do not recommend Total Home Improvement, LLC (Third Lake, IL) for a kitchen renovation. I hired…read morethem for my kitchen and my experience was far from satisfactory. I initially agreed to choose THI for my project due to the good reviews online and recommendation from my designer who thought it would be easier to have THI be my contractor since I was already ordering cabinets and tiles from them. My initial consultation with the owner, Aaron Glenn, was great. He seemed to understand the entire scope of the project but ultimately fell short at time of contract signing. There were significant discrepancies, and I felt like I was gaslit on multiple occasions. This company subcontracts almost all of its work which resulted in major inconsistent quality and communication issues. Major delays occurred due to incorrect supply orders and measurements, and the company (Aaron) showed absolutely no willingness to offer apologies, sympathies or compensation for these setbacks. The most concerning aspect was his unprofessional and unethical behavior regarding a final punch list of incomplete tasks and a remaining balance of $2000 of a total $138,000 project. He demanded payment onsite without providing an updated invoice and even threatened to dismantle my kitchen if immediate payment was not made via credit card. He was assured multiple times that payment would be sent after final work was assessed by my designer, just as I have been doing for the $135,000 of work previously completed but he refused to leave my home. I ultimately filed a police report and am still contemplating legal action as he has threatened to put liens on my property. Based on these experiences, I would NOT recommend Total Home Improvement, LLC. If you decide to still pursue this company, make sure you get everything from the owner in writing during your initial consultation. It is critical you have him sign a delay of work contract (clause dealing with delay in performance) and a waiver of lien so he cannot threaten you as he has done with me. If he refuses, that is a red flag, and you should reconsider this company. Good luck on your renovation project and God speed!