First time staying at the W Las Vegas. It is part of Mandalay Bay where I've stayed before but thought I'd try the W as they had a discounted room rate offer plus $100 F&B credit! Sweeet! This trip was a short visit but glad I tried out the W. The room was a Premier King Suite at 750 sq ft. Nice, clean room and had the city view with a full view of the Allegiant Stadium, home of the Raideeerrrs. There's some construction at the time and one set of elevators was shut down from 10pm to 6am. So you had to jump from one elevator to another elevator to get to certain floors. Not a big deal unless you're intoxicated and confused like some of the guests LMAO Nice room, I'd book at the W again. read more

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This is in one of the towers of the Mandalay Bay and is "casino free". It's a Marriot hotel but I could not connect my Marriott Bonvoy to my stay. Had a wonderful meal at the a noodles restaurant. You can walk to the Luxor from here. Room stay was very comfortable. Good amenities and a robe and slippers. Prepare to walk a lot as the whole complex is huge. The hotel is walkable to the Allegiant Stadium. read more

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Great room, nice staff, and a clean property. I was staying at Mandalay Bay for a conference and was moved to the W, which came with an upgrade to a suite featuring two beds, a large bath, and a nice living area. The walk over with all my bags from Mandalay Bay check-in was a bit of a hike, but the upgrade made up for it. My main gripe was the mini fridge, which was fully stocked with sensor activated items at absurd prices. A large bottle of water was around $20 and coffee was not complimentary in the room. That said, there was a complimentary coffee bar at the bottom of the elevator for guests, which was a nice touch. Location wise, the property sits a few miles from the Strip, so keep that in mind if that read more

My first choice in a hotel when visiting Las Vegas is the W Hotel (FKA The Delano, FKA The Hotel). I like this hotel because of the rooms, and I can access the garage and hotel from Frank Sinatra Blvd, the road I use to access properties on the strip. The standard room is a 1 bedroom, 1.5 bathroom, 725sqft suite, decorated in shades of light beige and white in the living room and bedroom. The main bathroom features a glass walled walk-shower, an oversized tub, dual vanities, and a separate room for the toilet. It's almost as large as one of my bedrooms back home. The only things that would make the bathroom perfect would be to add a shower wand and a Toto (or similar) washlet. I have both at home and you find these in almost every hotel room in Asia. I've seen room rates range from $99 to $1,000/night. This time I paid $680/night, probably due to the BTS effect. The last time BTS was playing at Allegiant, the room rate was $1,000.night. The lobby level is a mess; the restaurant on the ground floor is gone ... What remains is the front desk and the little convenience store located in the hallway to the Mandalay Bay Hotel. They've added a coffee / pasties bar in that hallway. Coffee is free for hotel guests. Rivea, the Alain Ducasse restaurant at the top of the hotel, closed in 2025. The Skyfall Panoramic Bar and Lounge remain open, but I could never get up there. I don't know if the VIP lounge is still operational; I thought it was not worth the money when I last visited. You can now self-check-in via the MGM app and activate your own keys using kiosks located near the elevators and adjacent to the front desk. The hotel, and at least my room, is starting to show signs of wear, I hope the new managing company addresses these issues. However, the W (or whatever it's named) remains my first choice in accommodations in Las Vegas. My rating on this visit is due to the room rate paid; at normal rates, I'd give the W a higher rating. read more

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Stayed here all last week as I was in town for the AMAs and 2 nights of the BTS concert. They were under renovations but there was no noise at all. The check in was offered online but I checked in at the front desk to ensure I'd be in the same King suite with the stadium view as I made 3 separate reservations as I got more tickets to events, extending my stay. This hotel has no casino which means no smoke and smells. Quieter than most hotels and less foot traffic = A reprieve from a long day of walking along the trip going from one BTS related event to another. Conveniently located is the Allegiant Walkway just outside the lobby area. Suite was spacious and clean. It reminded me of spa retreat the moment I walked in. Lots of closets and drawers. Separate toilet room than the shower sink tub area for privacy. Cozy and comfortable bed. Loved the view in the morning and night after the concert. Uber/Lyft drop off was also right outside near the guest elevators. Super close by so we didn't have yo walk onto the Strip or deal with busy crowded casinos like most other hotels. I would definitely stay here again during my next visit when BTS are back in town. read more

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My husband and I stayed at the W Las Vegas for two nights last month, and we had a wonderful experience! Even though the hotel was still undergoing renovations, it didn't take away from our stay at all. Check in was quick and seamless, and we were pleasantly surprised that we were able to check in early. Our suite was incredibly spacious, beautifully updated, and spotless. Everything felt fresh and modern. We did have a small issue with the lighted bathroom mirror, but the staff responded immediately and had it fixed in no time, which we really appreciated. We can't wait to come back once the renovations are complete so we can experience the pool area and explore even more of the property. Based on our stay, I have no doubt it's going to be an incredible hotel. Looking forward to our next visit! read more

W Las Vegas - Hotels Near Me - Las Vegas, Nevada

Ups and downs at the W. I remember when the W first came out it was synonymous with such a cool and effortless modern but chic decor and vibe but these days it feels forced and in this location unfortunately slapped onto an old hotel. This used to be the old Delano hotel so it's definitely different from other W Hotels I've been to and even with some remodeling you can tell it can't escape the Vegas elements. And their motto is "wherever, whenever"... maybe try "nowhere,never" We asked for towels. Didn't get them. Tried to call for housekeeping. No answer. Asked housekeeping to come clean up a big hairball on the carpet. Never came. Found candy remnants on the floor that definitely weren't ours... room definitely was not clean. Heard a jiggle at our door and then a knock and it was a surprised family on the other side who said it was their room. Come to find out the front desk wrote the wrong room number down on that family's card key holder. We were pretty shocked. Thankfully no actual access to our room and they did send up something as an apology but still... This hotel is super convenient to Allegiant - that is maybe the only reason I'll give it 3 stars. And it is going to be a better option than the Luxor but for the price? Maybe walk a little further and stay somewhere else. read more

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Second time staying at the W. This time around was during Spring Break and boy oh boy was the pool ground packed!! Parking here is tricky because its on the backside of the Mandalay Bay Property, but since I've stayed here before I know which lane to go thru. Cleanliness of the rooms was good although I did find the main toilet seat not so clean. I still do my own wipe down and bring our own disinfecting sprays just to wipe down the light switches, remote controls, door knobs and in this case toilet seat!! Yes W, you heard me please make sure the entire seat is cleaned. I'm guessing the person prior to my check in has a massive hang over and prayed to the porcelain gods! Check in was easy, I didn't need the feel to go to the front desk, so I checked in through the MGM App. Went to the table kiosk for self check-in got our keys and gave each person theirs to hold. Our room was at a good level and we had an awesome view of the strip!! I love that this suite has two bathrooms, so there's no fighting for the bathroom or mirrors! Second thing I didn't kike was that two people in our party got bites from the sofa!! Ugh oh, it is from that because that's the only n place they sat down and then started to scratch. Access to the elevators are easy, and there is a 24 hour guard just to make sure you flash your key. You cannot access any other floor other than yours, unless you gmtag along with another party... We came for the lazy river and boy was it a hot day that day! We saw people laying down their towels on the sand as if it were the actual beach. Some people were nice to give up one seat so a family can share one. I gave up a couple of ours so others can use it. More than half my party was in the lazy river. Tip: bring your own tubes if you don't wanna buy $30 tubes for the lazy river. There's a self inflate station, which was great for us. We deflated our stuff and brought it back to the rooms. The tide pool is cold! Like freezing cold!! I wish we didn't have to go far deep into the water but the guards tell you to go in more. I opt'd to stay out the water this time and just enjoy the sun. We ordered from the bar. We had chicken nuggets, onion rings and burgers. You can bring your own ice water hydroflasks. Otherwise a bucket of 4 Gatorade is $25 + T/T. Would I stay here again? Yes because it's quiet and close enough if you wanted to gamble Mandalay Casino is just right there. You can also take the tram to Luxor or Excaliber and walk the strip from there. Trams run until midnight. read more

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Hotel is undergoing renovations. Okay. Lobby and check-in area is a mess. Check-in Staff was professional and kind. Arrived at room #10805, opened door- room was humid and damp. Carpet slightly damp and faint mildew smell. Turned on Air conditioner as cold as possible. Set down luggage, checked room and sat on couch in living room area. After about 10 minutes realized the damp/ wet of the couch has soaked up thru our jeans. Like sitting on outdoor patio furniture after the rain. Called downstairs to front desk. Listened to HOLD music for 30 minutes. Then was told they have no other rooms and they could send up housekeeping to try to dry the sofa. However they did not know when they would be available. And did not know what they could do. Later that night around 3am. I woke up to realize the air conditioning STOPPED working and the room was again warm and damp. I got up and turned the air conditioning on again. I thought the W was an upper tier property before I arrived. I was extremely disappointed. We have stayed @ Caesar's Palace, Aria, Mandalay Bay, Bellagio, Mirage, Treasure Island and the Wynn. This was the worst room, dirtiest carpet, sun bleached furniture, scuffed paint. The absolute worst customer service answering the phone. Over 30 minutes to answer the phone is unacceptable. Will not be returning. Would not recommend to anyone for any reason. Spend your money elsewhere. read more

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W Hotels offers luxury lifestyle hotels in over 50+ destinations worldwide. We even have one here in Scottsdale. I haven't been here since they changed from Delano but no complaints. It's exactly the same. Same rooms, same decor, just a different name. There's no casino downstairs so it was definitely less smoky, not as noisy, and a nice place to stay at if you don't want that Vegas-style hustle and bustle. Parking is plenty and it's easy to access the rideshare area. The suites are nice. I didn't end up using the living room but I appreciated that they had a wet bar. The bed was comfy and I could have laid around all day if the curtains weren't so terrible. Not only were they on tracks and not automated, there was no way to close the curtains 100%. Sunlight and street sounds easily penetrated the room. One thing I did love about the suite was the soaking tub. Grab some bubble bars and/or bath bombs from Lush and have yourself a nice soak. Bonus: 1.5 bathrooms. All in all, W Las Vegas ain't too shabby. If you don't mind being further away from the center of The Strip, you can definitely relax here comfortably. read more

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What a difference a good front service rep makes! We decided to give the W another chance. Emelia was at the priority check in desk. She treated my wife and I like we were VIP's. She thanked us for being Titanium Bonvoy members and tried to upgrade our room to something nicer. Unfortunately, nothing was available. After assigning a room to us, Emelia gave us restaurant vouchers. Our room was a stay well room. It had a king bed and 1 1/4 bathrooms. It was a very comfortable room. My wife and I were very happy with the room. We had a terrific stay on our second stay here. We enjoyed everything about this hotel. I can't thank Emelia enough for making this a great visit for us. read more

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So I'm torn since I love the room layout at the W since all rooms have a separate spacious living room area from the actual bedroom, a full bathroom with tub and separate shower, and a 1/2 bath with a toilet. The location is part of Mandalay Bay so it's the furthest end of the strip but I don't mind that since we go to Vegas a lot so don't need to be in the middle of all the action. I feel the "air" is less smoky too since there's no casino in the W. If you are going to Allegiant stadium irs super convenient since there is a walkway directly to the stadium. Now for the issues, everything related to service 1) check in room very long even though we were in the priority line but the regular line was about 10 people deep. I usually mobile check in but wanted to change our room configuration. We checked in after 4pm and a couple guests ahead of me who had 2 queen room reservations were not able to check into their room since the rooms were not ready yet and they could not even provide an estimated time. Mind you it was already 4:30pm so after check in time. 2) our toilet overflowed so we called to report it, stayed on hold for about 30 minutes, tried using digital concierge and since it's AI didn't recognize what I was entering. Said it would transfer to a live person and never happened. After 3 hours of waiting for a repair person they came around midnight fixed the issue but said they would do a better cleaning the next day. They didn't clean our room even though we left around 11am and left the housekeeping light on. Luckily upon check out, I spoke to Miriam at the priority desk and she was very understanding and provided a credit. 3) valet is really slow. Average about 10 minute wait when we checked out it took about 20 minutes to get our car. Luckily someone working at Mandalay maybe a manager was near us noticed we were waiting quite awhile and followed up for us. One guy was super rude. Beautiful hotel but service needs a lot of help. I really love the hotel so hoping they put some focus on this. read more

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What can I say? The W does what it needs to. It's near the airport. A bit far from other strip locations but offers a good place to sleep. Suites are great as the door allows for less noise if you have to separate family. There was only one employee at check in and a super long line but no one was really in a hurry. Las Vegas has a bunch of hotels each with a different vibe. As long as a place is clean and without bed bugs then I'm sold. Would definitely recommend. Edit: if you call room service for a coffee mug they'll say it's 10$ because each mug is 1$ and the service charge is 9$, so I went to the lobby who also said it's 10$, then I went to the hotel lobby bar (also no cups), then they told me to go to the convenience store (it's closed), was told by staff to go to Mandalay Bay as their store is still open. Never once had an issue at a hotel trying to find something to drink a hot beverage out of. (I ended up going to a local ice cream shop at the mall that happily gave me a paper cup). Insane adventure for something so small. Can't believed a marriot bonvoy hotel would make finding a cup so ridiculous. read more

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Excellent room service and hospitality. Made me want to come again. Thank you so much. read more

W Las Vegas - Lost in time - Hotels Near Me - Las Vegas, Nevada

Overall I had a great stay. I really like the smell the moment you walk in. Check in process was smooth. Room was clean and comfortable. Like what other reviews said, there is no microwave or refrigerator. I also did not use the gym or spa so I can't comment on that read more

W Las Vegas - View from our room (no strip view) - Hotels Near Me - Las Vegas, Nevada

Beautiful hotel and very convenient if you are going to a concert at the Allegiant. I did not stay here but my aunt has stayed here at least twice. The W is connected to Mandalay Bay so you have plenty of restaurant options, but I feel like the W offers more quiet and luxurious side. The only suggestion I'd offer is during big events where a majority of the guests are going to Allegiant ( BTS) they should have a dedicated worker directing people for the elevator. There was some cutting due to confusion with caused some frustration to those who have been waiting in line. read more

That inner glow that we all have wanes, we need to let the light back in. For a multitude of reasons here we stay. This particular time it is the W. This hotel used to be called the Delano. After a brief break from this part of the strip, so much has changed. It's breathtaking how much more change passes one by. Of course it's Las Vegas, all that "happens in Vegas stays here." What another fun night. Come and catch that favorite concert, show you have been wanting to see, go to a fancy restaurant or bar, snuggle up and enjoy the company of your significant other let's make life simple. There is so much to do, even if you're a local it's always nice to be spoiled and enjoyed around that special day you were born. On this particular time, checking in through self check at the Mandalay Bay was the best option. The lines for check in are terrible here wow . The newest of tech allows an individual to check in on their phone, then proceed to the kiosk and get a few keys. If you are comfortable with technology then it's a breeze. At my age in the game, and not having a "grown tech person among me," I did just fine. Wishing you and yours the best of health and happiness. Remember to take care of yourself and keep smiling. Take the opportunity to step back from life and breathe. For it's too short truly. This last year is a chapter and challenge that is the past. The next chapter is going to be longer and more intense with life unfolding anew. Come and escape to recapture your inner happy . read more

W Las Vegas - Too your health, the best way to exist . - Hotels Near Me - Las Vegas, Nevada

The W was a bit underwhelming for what my dad payed for. I was here for a tournament in Las Vegas and my team was staying here. There were two key problems that I actually experienced for the first time. One, the shower took a long while to heat up and the fridge was loaded with drinks and stuff, but we had to pay for it if we used it. I did like how it is one of the base connected to Mandalay Bay and the Luxor, so we got to eat and hang out really well. The room was pretty spacious which included a small living room and a big bedroom and bathroom. Oh yeah and the lobby smells sweet with hints of vanilla. Mmmmmmm yummy. read more

Ughhh so the W has gone waaaay downhill since it switched over from The Delano to the W. Firstly, now it is pet friendly so there are a bajillion dogs in the hotel and in the winter when it's cold and rainy that means the inside of the hotel stinks like wet dog. Yuck! Also it's way dirtier than it used to be! The rooms are way more run down which is sad since I used to love staying here when it was The Delano. Also, they took out the restaurant in the bottom of the hotel so now the hotel doesn't have a restaurant (used to be a great spot for breakfast). (I'm assuming they'll put something in but there are no signs of construction or any progress) There is just the gift shop and complimentary water stations. The room I stayed in (10th floor) the 'floor to sealing windows' in the master bedroom weren't sealed all the way (and yes, I did make sure to check they were shut) it was the seal around the outside had worn down and then when it was windy I could literally feel and hear the cold air coming in from the edges around the big glass panels. We had to bundle up, put the heater on max and put towels and pillows by the window so we wouldn't freeze but unfortunately we couldn't block out all the cold air. I will NEVER stay here again! (So sad since I used to stay here once or twice a year for like over a decade but now it's too neglected & rundown. Sad!) read more

Hotel is fine, review is for the casino. Gambled for 5 -6 consecutive hours and not one waitress came around. Not the typical gambling experience like other casinos read more

One of the first things I noticed about the room was no microwave and no usable refrigerator. The fridge basically says that if you move something in there, you pay for it. Yes, that's right. Even if you don't drink anything in there, just moving it out of place counts as paying for the item which is utterly inane. A fridge and microwave are basic essentials that I've seen in literally every single hotel I've ever stayed in and it's awful that it's not even here in this so called "luxurious" hotel. You do get access to not only the W Hotel gym (it sucks cuz it's not open 24 hours) but at least you also get access to the Mandalay Bay gym which is open 24 hours. The latter is much more cardio focus. These gyms are the best hotel gyms I've ever seen even if some of the machines are slightly broken. Unfortunately, parking is not free like it is for most hotels out there. The towels in our room smelled bad. However, what is really nice is a room is essentially two rooms. There's one room which contains the beds, bathroom, and shower. And then the living room which is where a couch, desk, table, and another bathroom is located. It makes it great so that you can have 3 people sleep comfortably in one room. The express check out doesn't even work properly. The thermostat is odd in that if you increase the number, it blows out cold air so I'm never sure if it's working properly or not. read more

Very disappointing. The hotel needs updating and better personnel training. It was different than how I remembered it 10 years ago. It was much better back then. It seems now the front desk area has alot of inexperienced and incompetent front staff. Few should not be in the hospitality industry. There seems to be very high turnover and major under staffing issues which are affecting service. Waited 1 hour on the phone to get someone on the hotel phone and another 2 hours to get towels brought up because there was only one runner for all of W and Mandalay Bay ( they claim the same service people staff both W and Mandalay Bay). It seems that at the exact time I requested towels, they said the only available runner went home and there was no one else to bring up the towels. read more

QUIET PASSAGE TO MANDALAY BAY My friend had a medical conference at Mandalay Bay during the week after Easter. When he checked in we weren't going to stay at Mandalay Bay but at W Las Vegas, which was where the people going to the medical conference stayed. He would be getting a suite during his stay a W Las Vegas. I guess all that years of hard work he put at medical school and residency paid off. The suite was divided into two sections - living room and bedroom. The bedroom had two queen beds. There two TVs in the room. You have nice view of The Strip. Since W Las Vegas and Mandalay Bay are located at the south end of The Strip the view is quiet. The best feature of the suite was the bathroom, which consisted of a show and deep bathtub. I stated how quiet the view of The Strip was at this suite. W Las Vegas used to be the Delano. The hotel is part of the Mandalay Bay complex but not attached to Mandalay Bay. That's why W Las Vegas was never loud. Once you exit the elevator of W Las Vegas you walk to a short path that leads you to the casino floor of Mandalay Bay. If you like the energy at Mandalay Bay but want a relaxing place to sleep then W Las Vegas is an option to consider. I love the bathroom in the suite. I love how W Las Vegas is serene due to separation from Mandalay Bay. However I think there is one major flaw with the suite I stayed at W. Las Vegas - the aforementioned wall that separates the living room and bedroom. Due to the wall the suite, which is 725 square feet, feels small. Luckily I didn't pay for the suite, but if did I would be hugely disappointed for the price expecting a room with a lot of space. Would I stay at W Las Vegas again? If I get a free room yes, but to pay no. At least I get to cross W Las Vegas off from my bucket list of MGM Resorts hotels I've stayed at. read more

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November 2025, this is NOT a W hotel. No LED lights, No cool bar. No bold modernism. No music. No robots. Nothing that screams today's luxury social experience. Putting a W on the building and displaying it on monitors on the guest floors does not a W hotel make. That said, this is still Delano. - Same comfortable but slightly worn furniture. - Same upper mid level finishes in good condition. - Same very white and polished metal interior design. - Same HVAC that circulates air so any spot on the bed will be COLD AF. Pros: - All suite hotel with a comfortable sitting room, large desk, good lighting, large bathroom with his and her's vanities, soaking tub and standup shower, separate water closet and a half bath for guests. - Comfortable, firm mattress. - Two wardrobes with plenty of drawer space. - Near soundproof rooms (very important in Vegas unless you're into that). - EXTREMELY clean. - MGM system so ability to room charge from any MGM resort restaurant. Eligible for MGM comps. Cons: - USB chargers only in sitting room at the desk with awkward placement of AC outlets in the bedroom. - No airplay monitors. - No automation beyond a monitor remote. This is a fully analog room. - HVAC issues already mentioned. - It's a walk to the taxis and ride share loading area. - Subject to MGM resort fees. - They do not honor comp package resort credit unless you call them out on it at the time of checkout. Always a comfortable place to stay from THE Hotel to Delano and now the W. Just not delivering on what a W hotel should be. read more

3.5 but maybe closer to 3 since I hated the pillows. Overall the room was alright but was a tad stuffy and smelled like cigarette smoke. Okay for the price we got but probably would consider other options unless the W was significantly cheaper. read more

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Check in was breeze. ViP front desk attendant is a true professional. Only issue was no hot water late afternoon on NYR. But everyone snd their dogs were getting ready. Time your trips back to room w MJ show ending. It's a cluster fuck when show ends. read more

The W is my new favorite place to stay in Vegas. The rooms are so spacious. I like being able to go downstairs and being able to grab coffee and a snack without having to walk across a casino. I also like that it is located close to the Mandalay Bay sports book and walk way to Raiders game. As a Raiders season ticket holder, I do frequent Vegas during football season and I would recommend staying at The W. read more

W Las Vegas - Two Queen Stadium View Suite - Hotels Near Me - Las Vegas, Nevada

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Super close to airport , under $20 ride Very clear Uber signs for Transportation & Uber Eats in parking lot Great internet / cell service everywhere. From the Uber drop off section to main lobby elevator to go to your Room is like 1 min max I can not opine on check in stuff as I was a guest, & my cousin who provided the Room raves about all his Comps etc due to Mandalay Bay gambling etc & must be true cuz I didn't pay a dime :) The hallways from elevator to room are spacious, clean but dark, & ice machine room easy to find. Our 2 Room Suite was heaven! So much light Upon entering, shower-less bathroom to the right. Living room ahead. Desk & chair Big sofa Big lounge chair Mini bar & counter top WITH SINK 2 Lamps Big enough tv, standard channel selection Tons of outlets to charge devices Bedroom huge 2 closets Reclining type chair thingy Nightstands Bathroom: walk in shower & separate bathtub/ hot tub 2 sinks The toilets in separate room! So 2 ppl can shower & poop in private There's an extendable zoom in mirror attached to the wall so we can tweeze eyebrows, apply lashes etc TWO SINKS & 2 MIRRORS PLUS LONG LENGTH MIRROR ON BACK OF DOOR Tons of shelf spaces We needed service maybe 1-3 times , for a rollaway bed (extremely super duper comfy) & blankets & pillows The coffee shop downstairs so convenient, average priced, yummy & yes busy There's supposedly a late night Subway in their food court & I went first night & their "system" was "down" . So I wandered towards the casino & found a place (i reviewed them separately) open around 10 pm So yea the actual Mandalay Bay pools are all accessible & yes they're a walk away .. prob 1/4 mile walk. The gym also was amazing. The equipment was sufficient for a real deal workout with my trainer. And the amenities were also above par. So keeping this review for the W only, I would most definitely stay here again, and I will recommend forever. Everything was amazing. I can't complain about nothing. read more

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Stayed at the W for 4 nights during a work conference and had a great experience. The lobby is beautiful, modern decor, and smells great. Premium King Suite room is super spacious. It has a living room with a sofa, a desk and chair, a little sink, 1 spacious bedroom with a small coffee table and chair, 1 bathroom with a huge bath tub, 1 shower, 2 sinks, and 2 toilets (1 in the bathroom and 1 right by the main door). The bedroom has 2 closets and 6 drawers. It's a beautiful room. One thing I would recommend the hotel to add is bubble bath (a couple of bath bombs or a bottle of bubble bath liquid). Hand wash, body location, body wash, shampoo and conditioner are all in big bottles. Body wash, shampoo, and condition are tied together on the shower wall, which is convenient. Would be nice if they could provide some Q-tips, makeup remover, and a shower cap. Check-in process is seamless if you have the MGM rewards app and have an account. You can check in 2-3 days prior to your arrival date, enter the estimated arrival time, and they will work on getting your room ready even if it's before the typical check-in time. It's conveniently connected to the Mandalay Bay; however it's away from the casino, so it's away from all the crowd and cigarette smell from the casino. Overall, great experience! read more

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I've stayed here before when it was Delano...don't see a difference now that it's rebranded to the W? Nice suites with lots of room. I like the separate bedroom and the extra half bathroom. Staff was friendly. It's kinda far from the main strip but my work provided shuttles to/from the other hotels for our AWS reinvent conference. But I also ubered with no problem. Prices are good for the amount of suite space you get. Restaurants in the hotel are good. I also loved the Sky Fall bar at the top of the hotel as it has awesome views of Vegas read more

W Las Vegas - Sky Fall bar lounge view - Hotels Near Me - Las Vegas, Nevada

First, let's start with the nicest person we met all week, Liz, at the customer service counter. She's amazing! Our room was gorgeous, clean, & had stunning views. House keeping was incredibly friendly & did excellent work. Free delicious coffee is available at the coffee shop, but no one will tell you. We were never told about the W pool availability. 7 elevators are in use, 1 was on the fritz & 1 was completely broken. We were there for a 5 day conference & it couldn't handle the massive wave of people that left the conference at closing. We had a terrible experience with the Mandatory Bay manager, Patricia. Our Kong machine went off line just as we hit the jackpot, terrible timing. She was incredibly rude, dismissive, & condescending. Due to this we will never stay at the W or Mandalay Bay again. Vendors were really upset about the way Mandalay Bay handled the Superzoo Conference this year, so ideally it will be moved to another Hotel & we never have to set a foot back in this Hotel. read more

Stayed here twice now. Once when it was still the Delano and again as a W Hotel. A very nice hotel, the rooms are suites with a living room and additional half bathroom. Very spacious! Some parts of the room does show its age, like the bathroom, which could do with some renovation, especially of the showers and toilets. But otherwise it was comfortable. It's separate from the Mandalay Bay shops and casino which makes it tranquil and quiet but it's also only a short walk making it easy to access. Both time's I've stayed here we choose it due to it's proximity to the venue of the concerts we were going to. A quick walk to both Allegiant Stadium and Michelob Ultra Arena. There's a small tram that takes you to a few other hotels which makes it nice for a bit of sightseeing. From there it's possible to walk up through the Vegas Strip. The parking situation was a little confusing. The garage is huge with not a lot of clear signage to lead you to the lobby after you park your car. But we managed. Overall I wouldn't mind staying here again. read more

Enjoyed my stay here. Not only it's at the corner of the strip, it's also at the corner of the area facing the allegiant stadium. It was quiet and clean. The suite is definitely bigger than any other suites around and the separate living room and work station is a plus!!! As soon as you go down the first floor, the parking and ride share area is on the right making it very convenient to go to places. Love the firmer beds and the tub! There's also a separate guest restroom and a bar area! Definitely a place to stay if you want quiet, spacious and inexpensive room! read more

While on a family getaway to celebrate my parents 50th wedding anniversary we stayed at the W ... there were 15 of us and we got 5 rooms at really incredible rates. We stayed for two nights and had a great time. The W is part of the Mandalay Bay resort, it's their all suits tower. The standard rooms are big with a living room and a bedroom with two bathrooms. This was very convenient for my family of 4 The kids really loved the room and we luckily got pool views so it was nice. Some minor issues like a broken bar door and dirty carpet. I liked how it was far away from the casino and had this tranquil feeling to it. The lobby and seating area. Also there was a coffee shop right by the elevators so that was very nice in the mornings instead of walking to Mandalay Bay side to have coffee. The valet was also by the elevators so all worked out very well. Customer service was ok not the friendliest but not bad either. Overall a good place to stay at read more

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I checked in at 3 PM, which is the stated check‑in time when the room is supposed to be ready. However, the front desk told me the room was still being cleaned and would be available soon. They completed the check‑in process and said I would receive a text once the room was ready. At 4:15 PM, I called the front desk to check on the status. The room was still not ready--they were still "cleaning." I explained that I needed to get ready for a 5 PM dinner, and the agent said he would check on the status. By 4:45 PM, the room was still not ready, so I had to get ready in my friend's room. Before heading out at 4:55 PM, I called the front desk again. The agent said there was nothing he could do and reminded me that check‑in is at 3 PM, but they "can't guarantee" the room will actually be ready by 3 PM--despite expecting guests to check out promptly at 11 AM. I told him I would be back at 7 PM, and he said he would make sure the room was ready by then. At 7:15 PM, I called again, and the room was still not ready. They offered me a $250 comp credit on top of my $100 AMEX resort credit, for a total of $350. I finally received a text at 7:30 PM that the room was ready. During my stay, I charged $237 to the room. At checkout, the credit had not been applied. I called the front desk, and they removed the $237 charge. However, the next day I received an additional $59 charge for breakfast on the day of checkout. Even though they processed it a day later, I should still have had $113 of credit remaining. I called again, and they said they would take care of it. It has now been a week, and I still haven't received the refund for the $59. This is the second time I've stayed at the W/Delano, and both times they mishandled my AMEX resort credit. The entire family trip was disrupted because we had to wait so long for the room to be "cleaned." At this point, I will avoid MGM hotels altogether--there are plenty of other good options in Las Vegas. read more

Stayed here before when it was the Delano. Still the same excellent service, spacious clean suites and overall wonderful experience. Didn't have any problems or issues with our stay. Highly recommend! read more

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Stayed here before when it was the Delano and now recently stayed here as the new W. It has its own separate check in and actually had its own valet but we didn't know that. The online check in never works for me. The ID me always gives me errors when it's related to mgm. But the front counter wasn't that busy and it was quick to check in. They had free waters which was nice for the hot day. There's no casino on this side of the property. You have to walk the hallway that connects into Mandalay Bay which we don't mind because it means our rooms are more quiet. We got a Stay Well deluxe two queen suite. It was spacious and clean. Definitely love the Stay Well rooms. We always opt for that when it's available. Perfect rooms for families. Love that you get access to the Mandalay Bay's pools also. It is a little more of a walk coming from the W but honestly all of Vegas is a bit of a walk anyways. The kids love the wave pools which are favorite and most important for staying here. Yes, there's not much shade unless you pay extra and it can get crowded. Room service was good! The food was delicious and fresh. We ordered extra towels and bedding and housekeeping was pretty quick. We love it here and will definitely keep staying here. read more

I have been coming to this hotel ever since it was THEhotel. I loved having a suite. When you're staying with a family, the extra room, separation between living and bedroom, and extra toilet are much appreciated. I don't understand the move to rebrand as The W. I've never stayed at a W but assume it's at least mid-tier for luxury. I expected some things to be a bit nicer than when it was The Delano, but I was sorely mistaken. Everything was a downgrade like never having recovered from 2020. I hope they can make renovations to get this up to a W standard. Problems included: -automatic online check in completion failing since they couldn't charge the card on file (I waited 30 minutes waiting for the online check-in to refresh and give me my room. I ended up going to the front desk to get my room keys) -overall dirtiness and aged property -broken escalators in many places -housekeeping missing cleaning the room for a day -housekeeping not giving you full new bottles of toiletries for arrival -expensive parking but this is all of the Strip. I got myself a MGM credit card to avoid this. For the summer, it was good to have access to the Mandalay Pool area. It was very crowded close to noon and after. In the afternoon, the lazy river was so jam packed. It was often difficult to find a chair to put your stuff down. The walk to to the pool too is quite long inside the hotel as well. read more

As a Lifetime Platinum Elite" we had to wait an hour for a bellman and overpaid for parking vs website and actual price - twice! Then my car was right in front of me - no one could tell me how to get the keys - HORRIBLE Bell Service. Ok location and nice room. There was zero line or cars or people waiting on bellman yet just horribly trained and made us wait an hour and I watched them sit there with nothing to do - Shane on W to be so bad on service. Whatever Whenever - FAIL. read more

Do not stay here, at least not right now. It's an absolute mess and further evidence of the ensh!tfication of things. This place used to be super nice when it was the Delano, now that Marriott has its grips on it, it's gone down hill. What was once a nice quiet tranquil oasis in the armpit that is Vegas is now just another corporate bland soulless hole. I could cite numerous examples, but I won't waste my time other than to share that this morning I was awoken by hammering on my floor at 7:30 am, after 15 minutes of it, I decided to try to call the front desk from the room phone, which only works on speaker phone BTW. Another 15 minutes of crappy club hold music blaring at me a NO ANSWER from the front desk! The icing on the cake of what would have otherwise just been a series of small paper cuts throughout the week. Might as well just stay at the Tropicana. read more