1. Park MGM

    1. Park MGM

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    Las Vegas, NV

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    Park MGM

    3.1 (2k reviews)
    ModerateHotels, Resorts, Casinos
    Open Open 24 hours

    Park MGM Photos

    Recommended Reviews - Park MGM

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    Reviews With Photos

    Vince (L) and Robert (R) - West Bar - ABSOLUTE BEST !
    Leticia P.

    Oh my--what can I say?! It's been an **absolute experience!** This was my first time staying here, and I can honestly say it's been a roller coaster, to say the least! There are MANY people who deserve recognition for their **excellent customer service and genuine care for their guests**--especially considering how much people spend to stay and visit here. Those employees truly make a difference in their guests' experiences, and then some! Sadly, where there's good, there's sometimes bad... #Highlights - Appreciated having a **non-smoking facility**, which made the stay more comfortable overall - Enjoyed having **late-night/overnight dining options** like Side Betty Grill when most places were closed - Despite heavy crowds and constant busyness, many staff members still went above and beyond - Overall atmosphere reinforced why I consider Las Vegas my **second home** --- # Issues / Areas of Concern - The male bartender at **Best Friend** was definitely **NOT a Best Friend**, and the manager's handling of the situation was questionable - **Side Betty Grill** was just okay, though I do appreciate having a late-night option available --- # Staff Recognition (Excellent Customer Service ) ALL whom are 5 star representatives ! # 1. Christian - Guest Services Customer Representative & Ethan - Manager - Helped resolve an issue with the room's shower handle - Listened attentively and acknowledged the issue appropriately - Assisted in initiating a request for a room change - Professional, understanding, and supportive throughout the process # 2. Gentina - VIP Services - Assisted with the room change process - Calm, pleasant, patient, and extremely helpful - Made a potentially frustrating situation much easier to handle # 3. Manny - Primrose - See separate review for full details # 4. Daniella - Best Friend - See separate review for full details # 5. Kathy Massage Therapist working casino floor # 6. Vince & Robert - West Bar - **ABSOLUTELY THE TWO BEST BARTENDERS EVER ON THE LAS VEGAS STRIP!** Both 5 stars +++++ - Attentive, welcoming, funny, and highly entertaining - Made guests feel like **Ohana** - Created an experience that kept me at the bar far longer than expected - Even though the machines weren't great , their energy more than made up for it - Their service and personalities significantly elevated my entire stay - Truly the highlight of the trip # Final Thoughts I can't believe **three days came and went so quickly!** I'm honestly a little sad because it's their Friday, so on my last night I won't get to see Vince and Robert again --but I'm incredibly grateful I got to experience their energy and hospitality while I did. A Few More Well-Deserved Acknowledgments I also wanted to acknowledge a few more individuals who were either pleasant, helpful, attentive--or, in some cases, all three. For reference: One = 3| Two = 4 | Three = 5 MGM Rewards -- Aileen & Marissa 5 Aileen answered all of my questions, while Marissa assisted me with applying my dining credits. Both ladies were pleasant, helpful, and attentive. Sportsbook Bar -- Vanessa & Robert 4 Both were helpful and attentive during my visit. Cashier -- Jessica 5 I had a ticket that was misprinted and unable to be cashed. Jessica was pleasant, helpful, and attentive while assisting me with the issue. Porter -- Belinda 5++++ I actually met Belinda in the restroom the previous day, and then happened to see her again on the floor tonight. She was busy cleaning and working hard, but still stood out as being pleasant, helpful, and attentive. Cocktail Servers -- Mari & Olga 5 Both ladies were pleasant, helpful, and attentive throughout their service. Security -- 5 Unfortunately, I didn't get his name, but I definitely wanted to acknowledge him as well. He was pleasant, helpful, and attentive. These may seem like small interactions, but when you're spending a significant amount of money at a property, those little moments of genuine customer service really do make a difference. I appreciate the individuals who took the time to make my stay a little better. Those are the people I'll remember. Those are the people who made this stay special. Mahalo to everyone who made our stay a memorable one!

    Michael L.

    This is my new favorite hotel on the Las Vegas Strip. Park MGM is the ONLY smoke free hotel and casino. The rooms have air purifiers. The smell in the air is clean and only the wonderful aroma from the food at Eataly is detected. Three great food options is the Thai Restaurant, La La Noodle, for Italian, there's Eataly, and one of the best steakhouses, Bavette's is located here. The swimming pools are clean and have life guards roaming throughout for safety. Where many hotel/casino fail is in the layout which can make navigation through the property difficult. That is not the case at Park MGM, easy access to the pool, the restaurants, and to the Las Vegas strip. On top of that the price is reasonable. This property has rekindled my love for Vegas and I plan to return soon and stay at this wonderful property.

    Carlos L.

    Checkin for 1 night to watch a show at the T-Mobile arena. We were at the Reserve wing on the 28th floor. I couldn't get my afternoon nap as I can hear thumping sound coming from the pool area. Called the guest relations and they were not of help. The bedside lamp stopped working and I couldn't get the tv to change channels. As a Marriott bonvoy gold card member, I couldn't get a late checkout when I don't have difficulty at any other Marriott branded hotels. The only nice thing is that the bed is comfortable and they have original artworks.

    Alexander Y.

    I'll be honest, I only stayed at Park MGM because it was on AMEX Travel's Hotel Collection list and I wanted to actually use my FHR credit for once. Haven't been at this property since it used to be known as Monte Carlo. Overall, the rooms are good enough. Stayed in a one king room (which also happened to be ADA). Comfortable enough bed and had a table where I could work. Bathroom was bigger as well because it was ADA. Wasn't as impressed that there was a huge TV outage that required me to call someone super late night to fix (and wait an hour as well). We also ended up staying in a bigger two queen suite later in the weekend with a view of Allegiant Stadium. That was a bit nicer, as it had a couch in front of the TV. Wasn't as impressed that the refrigerator had lights that never turned off, so we needed to block the light without suitcase (and you could still see some light still). The casino area is pretty big, and you can tell there's a remarked difference of the casino having a no smoking policy. Can actually breathe in here, shockingly. Lot of restaurants here. There is a sportsbook. And Eataly is at the side closest to Las Vegas Blvd. Staff here are ok. They were friendly enough, but not the friendliest compared to many other hotels I've been at on the Strip. Additionally, I am perplexed by their decision to only grant Marriott Ambassador Elite status members only a max 1 pm late checkout. I figured that it would be at least 2 pm. Overall, the hotel is good enough. But given the places that I usually stay, I wouldn't be staying here unless it was heavily discounted for me to do so.

    Alex K.

    Main factor with this hotel, it's smoke free. A major plus in my book. They have smoking section outside if you're craving a ciggie. Anyway, it's alway nice when we come back here. Their check in procedure tends to be good. I did noticed that the self check in was having a little issue as some people couldn't check in. But others were ok. Anyways, it's also pet friendly which is nice. There's a couple of towers for the elevators depending on what floor your room is located. Room is modern and clean. One or two bed. Restroom right when you walk in with a big shower. Sliding door that connects the restroom door and closet. The layout is simple, a long couch along the window that can be a bed for an extra person. Pictures along the headboard wall and a table and plush chair. It's very clean and crisp. Also we had the view of the T-Mobile arena and New York hotel. There's a little dog park outside near the main entrance for your pub to release. Nice that they also supply poop bag. The time we were there, Mary J was having her concert that night. It was a busy night. The pool area is nice as they have three pools. One being adults only with the bar area. A couple of restaurants located inside, a sports bar, lady Gaga exhibition, and of course the fame Eataly with their restaurant and food and drink stalls. Decent amount of table games as well as slot machine. High roller section on one side. There's also a nice restaurant, the library if you get a chance to try it out. One of my go to hotel. There's a tram if you wanted to take which connects to Aria and Bellagio. Highlight, it's non smoking.

    (",)
    Rodrigo T.

    Our first time at Park MGM. Lobby is very nice. The staff did accommodate us very well. Even though our rooms werent ready yet, they took our bags in the back so we can walk the strip to get some food food while waiting for the room to finish. The rooms are rather minimal. Lots of red everywhere. The is nice and comfy. It has pillows and sheets. The toilet works, the shower works and the faucet with the sink works as well. Our stay was nice and pleasant. Id definitely stay here again if given the chance.

    Dave W.

    UPDATE ALERT! What's it like to stay at Park MGM in 2026? I will outline the experience without further adieu. CHECK IN: By now you know I am the top and most largest fan of the MGM app. Check in on the app- Digital room key is swiftly delivered to the app (often early) and its easy to print a physical key if you need it scanning a QR code at a kiosk. No human interaction ever needed (shout out to all you introverts!) ROOM: The rooms are either a Green or red color scheme. The layout is unconventional. People think you have to lay on the bed facing left if you want to watch TV but that TV actually pulls out so you can see it. There is a couch along the window and a large table. I will caution you that closet space is niched by design. The bed...oh THE BED. One of the best, pretty sure it was woven from pure melatonin and levitation! Seriously it was a quicksand of comfort that WILL plot against your morning alarm if you let it! The rest of the room including the bathroom was clean. The shower has a detachable showerhead for hard to reach places. POOL (x3) : It was a decent temperature, large and relaxing. Same for the HOT TUB. It's a solid NON Smoking property! It's not expensive and it still feels luxurious. Note: They recently brightened up those once creepy dark hotel halls. It looks more inviting up there instead of the bates motel vibe from the past.

    Suite 1, 21st Floor
    Dave C.

    The Park is a Non-smoking Casino and Hotel across from the MGM Grand. It has a decent sized Casino, an Eataly and a few other restaurants inside. For the price it was a good option on the strip.

    Happy hour at best friend 11pm-12am (check my other review for them )
    Jeanelle S.

    Overall Mixed Experience - Great Potential, But Several Service Issues Our recent stay had both positive and disappointing moments. The hotel itself is beautiful, the location is convenient, and there were aspects of our trip that we genuinely enjoyed. However, several service and communication issues prevented our stay from being as enjoyable as it could have been. One of the biggest frustrations involved the room credits included with our reservation. During check-in, the process was never clearly explained to us. I later approached the front desk for clarification and was simply told to check the app, where I could not find any useful information. It wasn't until checkout that we learned the credits needed to be charged directly to the room to be applied. By then, much of the credit had gone unused despite my friends and I spending a significant amount on food and drinks throughout our stay. Checkout was also confusing due to multiple credits being applied and adjusted, and we were even charged a late checkout fee after being told we could remain in the room until noon. The front desk staff who assisted us did their best to sort through the situation and were polite while handling our concerns, but the process was unnecessarily stressful. Housekeeping was another disappointment. Our room was serviced more than once, and we even left tips for the staff, yet the room was not cleaned to the standard we expected. The floors appeared not to have been properly vacuumed, the toilet remained noticeably dirty, the sink drained very slowly, and dust was visible throughout the room. These may seem like small details, but they add up over the course of a week-long stay. The most disappointing experience, however, involved the bell desk/front entrance staff during checkout. On the morning we departed, my friends and I were struggling with multiple heavy suitcases while trying to get through the front entrance and load our rental car. We passed several employees who appeared to see what was happening, yet no one offered assistance or even asked if we needed help. We were carrying luggage, dropping belongings, and managing the doors ourselves while clearly struggling. Hospitality is often defined by small acts of service, and unfortunately this was the moment that left the strongest impression on us. That said, I do want to recognize the employees who made a positive difference. The front desk staff who listened to our concerns were professional and respectful, even when they were unable to immediately resolve everything. Most notably, Chantelle Padilla, Assistant Manager at Best Friend Restaurant, went above and beyond to help us when we were dealing with the room credit confusion. Her kindness, professionalism, and willingness to find a solution helped turn around what had been a very frustrating experience. Without employees like Chantelle, this review would have been much lower ( Best friend will have a separate 5 star review) . She reminded us what genuine hospitality looks like and deserves recognition for the outstanding service she provided. I hope management takes these concerns seriously because the property itself has great potential. Better communication, improved housekeeping standards, and more attentive guest assistance would have made a significant difference in our overall experience.

    Alyssa N.

    It's a hotel in Vegas. I feel like it wasn't meant to be a location for you to lounge around in your room and enjoy. Honestly the hotel itself was decent. It was very well maintained and the elevators were systematic and efficient. We liked that a lot. It's Vegas. People have things to do, places to be. The room was spacious and the halls were nice; but the room was impractical and a little crusty. Our room had two beds, a circle table, a long couch, and a chair to sit at the table. Window view of the street was nice and the bed was comfy. I have no complaints there. The AC was wild, system was old. It blew cold air but it wasn't a practical setup. The culprit of the -1 Star was the closet and restroom. Restroom was clean, whatever, the towels were a hit or miss and some had a weird mildew smell to them. We just tried to use whichever ones didn't smell funky. When you close the restroom door. You get access to the closet. When you close the closet, you get access to the restroom. So if you're in the restroom doing something and you want to come out while the other person /people in the room are getting clothes from the closet, you have to coordinate and not just swing open the door. TLDR: Hotel was nice Rooms were aight. No fridges. Definitely would prefer to try a different hotel next time so, returning here is a TBD.

    Angela B.

    This is a nice hotel. Loaded with so many places to eat, places to shop, casinos and so much more.

    Views from our room!
    John G.

    Great Location in Vegas! Park MGM is totally SMOKE-FREE! Check In was easy and you can actually check in remotely if you have the app! But we wanted the physical keys also makes it easier to operate the elevators! Security is High in this hotel but not bothersome! Park MGM offers plenty of Shops, Restaurants and entertainment Venues. Staff are all pleasant and very professional and go out of their way to make your stay enjoyable and memorable!

    Night view of strip from our room!
    Amy S.

    Yesterday, I drove to Las Vegas solo to meet up with my fabulous daughter Jonesy from NYC for a 3 day girls trip!!! Cosmically, we arrived at the same time!!! First impression of the hotel was IT IS HUGE!!!! However, because it's a non-smoking hotel, walking into the casino was so much quieter than any place I have stayed here before... the staff is lovely and quite accommodating! 4 swimming pools which are so fabulous bc I am a swimmer! Woo hoo! And again, every employee is lovely and helpful... our view is incredible! And the room is lovely... ( Beds too soft would be my only complaint) Last night we ate at EATALY for an early dinner that was so good... ( alcohol adds way too much to the tab, and tbh, I don't usually drink so it was a celebratory imbibement! :) Viva Las Vegas! More reviews to come!!!

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    Park MGM Reviews in Other Languages

    Ask the Community - Park MGM

    What type of equipment do they have in the gym?

    Cardio machines (treadmills, ellipticals, stationary bikes), weighted cable machines, dumbbells, and a small studio room for core work

    Is the Fitness center a separate charge?

    No separate charge. You can get in by using your key card.

    Does the hotel have a guest laundry facility onsite?

    Are the beds comfortable?

    They're not bad. But pay the little bit extra and get the stay well rooms. The beds in those rooms are very good.

    Jonas brothers concert there next month?

    Yes

    The only way to Get chairs at the pool Is to reserve in advance for $50?

    Just get there early

    Can you charge an EV in their parking facility?

    I don't recall if they have ev charging but Aria does. You can easily access park mgm via arias self parking structure. I've seen it on level 2 at Aria.

    If I have medication that needs to be refrigerated can I request a refrigerator?

    Yes you can.

    In regards to the pool, does anyone know if they are packed with people? Looking for a quiet place.

    The pool to the right when walking in is a great spot since that pool is 21 and older but nothing is quiet in Vegas after a while lol but the mornings are calm

    What is the rating for Park MGM?

    It's a mid-range nonsmoking hotel casino

    I see one review that said drinks are not free in the Casino. I assume this is false. Can anyone confirm that drinks are free in casino?

    Drinks are free when gambling. But there are very few servers and they take a long time to come around.

    Is there a designated area outside for smokers or is it anywhere outside?

    Anywhere outside

    Anyone been recently who can share the parking situation, valet and or self park ? Fees?

    Pearl level has free self-parking. Access the parking using your MGM app. Or if you prefer, get a key card from the front desk. Checking in using the app is efficient. There is a $15 per night self-park fee but u can access parking at All MGM… 

    Is self parking free or do you have to pay?

    Parking is $15 per day

    Does the pool and gym open?

    Yes pool was open a couple of weeks ago

    Are pools open and was lazy river removed?

    Yes the pools are open as of 3/1, but you are encouraged to call ahead and reserve a lounge chair.… 

    Are pets allowed? If so, does anyone know where they can relieve themselvs?

    Pets are allowed at Park. There is a $100 fee for bringing them. The pet relief area is just east of the self park garage. Side note: the Nomad hotel is the top 4 floors of the Park MGM and allows pets for free.… 

    What time is check in?

    3pm however, there might be available rooms around 11:00

    Does anyone know if they have an iron and ironing board in the rooms?

    Yes

    What if you'd like to ask for a higher floor with a view? Who would you talk to if no front desk?

    Never hurts in asking:) However, I believe some of the higher floors are the Nomad hotel:)

    View All 45 Questions

    Review Highlights - Park MGM

    The smell in the air is clean and only the wonderful aroma from the food at Eataly is detected.

    Mentioned in 297 reviews

    Read more highlights

    Resorts World Las Vegas

    Resorts World Las Vegas

    (1.6k reviews)

    The Strip

    Patra at Resorts Services made our experience at Resorts World Conrad amazing. Her empathy,…read morecommunication and problem solving allowed us to enjoy an additional day with ease. With regards to the room, Conrad, this is second time I am staying with you in less than a year and the room has declined.

    Really can't understand these bad reviews. Its like social media and reviews have an agenda against…read morethis property. Its clearly one of the best properties on the strip. Yes, its further down from the chaotic center, but is that a bad thing? For this traveler thats sick of crowds, its a blessing. You can literally walk to Bagelmania, and that famous Mex al pastor taco place, Fountainebleu is right across, wonderful walking areas with an attached mall (ok the stores are whack as fuck but hopefully will be better), their street food court is so innovative and cool, always find some good things to eat here (the fried chicken was my fave, and somewhere had this hong-kong stlye pan wok'd noodles it was very good too.) Never crowded. Great colors and casino layout. The pool is very nice and easily in my top 5 in Las Vegas. The rooms are very modern and clean. Great bar called the Gatsby. Nice Mex Restaurant right when mall area starts near the back of the casino past the Gatsby bar, and a by-the-slice pizza place thats also very good. Wally's restaurant is somewhere I hope to try one day. LOTS of food options, even a buffet type, and an Eggslut-typa breakfast place, forgot the name. Great looking sportsbook and the western-like sportsbar next to it upon entrance both on the left. Theres also a steakhouse in a very bizarre location upper level and waaay to the left, isolated. Lots of places want to try in the future. If anything, it is a massive place when you venture out into the mall part (the convention and private event areas walk and walk and walk, too much empty room here, thats really the only flaw.) I have my top 5 places to stay in Las Vegas: 1) Durango, (this will never change) 2) Fountainebleu 3) Resorts World (a very close 3rd to FB) 4)Wynn (if you can afford without cramming 8 people in one room) 5) Aria If you want a shit show, stay at MGM, Bellagio, Caesars Paris, Flamingo, Planet Hollywood etc.) If you want simplicity and luxury feel without the massive crowds, come here. Resort has Crockford, Hilton, and Conrad for the rich. A regular room at Hilton did us just fine and it was beautiful, lobby smells great.

    M Resort

    M Resort

    (1.8k reviews)

    $$

    This is the first time staying here and I am really pleased!…read more The staff at check in and valet are super friendly! The lobby is gorgeous. Lots of Raiders memorabilia. ( I'm a fan....so ) but wait!... the scent as you walk in, very slightly there, and I can't even name it, but it's PERFECT. We got a room facing the strip for the night lights, however the sunrise was the real show stopper. There are some really comfy chairs to sit right at the floor to ceiling window to take it all in ... or you can see it from the comfort of your bed. What was missing was a coffee maker and robes in the room. I like to have a cup when I wake up. We are not big gamblers, more people watchers, so we walked through the casino. I did not notice one cocktail waitress on the floor. Is this a new thing? A few ( and only a few) people had drinks. The bathroom is spacious and has all the things!!! I love a tub in a hotel and this tub is the perfect size and angle to lay your head back for the ultimate soak. There is a tv screen in the mirror for your morning news or music videos.... Or a window shade that can go up or down for privacy or to look directly through the room out to that view I mentioned. Ahhh. If you come, be sure to visit baby cakes ( they're in house sweets shop- conveniently located on your way to the elevators ) for gelato or ultimate baked deliciousness or coffee drinks omg it's dangerous.... Overall, a lovely hotel off the strip ( but close enough) at a great price. We will return!

    I went to M for a concert and was greatly disappointed in the whole experience…read more I understand that M is not entirely responsible for every aspect of the concert experience but there are a few things worth mentioning. I'll start with the parking and the way traffic was directed. For this specific concert it was very confusing, and the lack of signage did not help. Getting out of the parking garage was the most difficult and it took about 30 minutes. Also, when the concert was announced online, there was no mention that it would be held at the pool. So this concert was held by the pool in 107° weather and it was not fun at all. I could be wrong about this, but the band only played 1 hour 20 minutes and I think it's because it was so darn hot. And I was not happy about this at all. If I was overheating being in the audience, I can't even imagine how much hotter it was up on stage with the lights, smoke, leather pants... lol. So in the future, if there is a concert held at the M I would make sure to research and make sure that it's not at the pool in summer. So basically, I paid $175 per ticket to go see a band at the pool totally not worth it especially since they only played less than two hours. For those who wanna know I saw Stone Temple Pilots and unfortunately it was not worth my time or money. After this experience, not only will I probably never go to the M resort to see a concert, but I also will never again go and see Stone Temple Pilots. If you're gonna pay almost $200 per ticket and spend three hours of your time preparing and driving there you gotta at least give me two hours of your time for it to be worth what you're charging. The other thing I want to mention is the security guards and customer service staff weren't very efficient in crowd control. People were just gathering right in front of us who paid $175 for their tickets and it took about 30 minutes to get all these clowns out of the way so the rest of us could enjoy the concert. In my personal opinion this might've been one of the worst concerts I've ever been to and it really left a bad taste in my mouth concerning STP. Sadly I believe STP died the day the original front man died. RIP Scott Weiland. You are greatly missed.

    Circa - Corner studio

    Circa

    (991 reviews)

    $$

    Downtown

    Great stay!! We got a room upgrade on a single Sunday night stay. Ended up with a room with a…read moreliving room and bar on the 53rd floor overlooking the pool and could see the buildings on the strip in the distance. Everything was really clean, and thoughtfully appointed. Our room had a moody whiskey bar vibe. Excellent location on Fremont street. Parking was half off due to staying... Very pleased and will definitely be back. Loved they open the pool until 11 and 21 and over is a nice touch!

    This is the extremely tone deaf reply I received from the business after I reported about valet…read moretaking my car for a joy ride. Clearly, they do not value their clients and laugh in my face offering me the pleasure of bringing my vehicle back for more joyrides. Hello Crystal, Thank you for taking the time to share your recent experience with us. I sincerely apologize that your visit did not meet the level of service we strive to provide. We value every guest's feedback and appreciate the opportunity to learn from your experience. Our department will be conducting an internal investigation into your recent visit with us and will reach out to you once that investigation is complete. As a gesture of our appreciation and in hopes of welcoming you back to Circa Resort & Casino, I would like to offer you complimentary valet parking during your next visit to our establishment. Please feel free to contact me in advance or simply have a Valet Team Member reach out to me upon your arrival. Thank you again for bringing your concerns to our attention. We truly appreciate your patronage and look forward to the opportunity to provide you with a much better experience in the future. Sincerely, Andrew Eliazar Transportation - Manager

    The Venetian Resort Las Vegas - Inside the mall

    The Venetian Resort Las Vegas

    (5.5k reviews)

    $$$

    The Strip

    I stayed at this resort a whole business week for a professional conference. I booked 2 months in…read moreadvance because I was selected to be a speaker/presenter at the conference. When I arrived, by rideshare, I was dropped off at the front entrance. It was super busy and there were a whole lot of cars. I walked into the lobby with my luggage and went to the registration counter. The person who checked me in was awesome. After receiving my room keys, I made myself up to my room. I had to walk through the casino, and there were a lot of people inside. It seemed like a very lively place to be. I got to my elevator area and it was great because they have guards verifying that only hotel guests are entering the room towers. They have a scanning machine where you scan your room key to verify that you are a valid guest. This made me feel very secure and happy about where the conference chose to host us. I had stayed at the Palazzo before and I was super impressed with that property in this resort. Let me tell you the Venetian was five or six star to me. This place is super luxurious and well appointed all throughout. My room was absolutely fabulous, very clean, smelled awesome, and I didn't itch at all during the whole week of staying in this room and sleeping in this bed. The marble floors of the bathroom were phenomenal. The shampoo, lotion and conditioner, plus body wash was amazing and smelled wonderful. I will happily stay here again and I signed up for their Venetian rewards before I came. Unfortunately, my $1700 stay did not make it onto my Venetian rewards account for some reason, I even paid 2 months in advance. I went to the Front Desk of Venetian rewards when I checked out and they were not able to help me to apply the $1700 stay to my Venetian rewards. This was super disappointing and so I should have taken a star off for that, but the stay experience was awesome. The pool complex is amazing as well as the conference center. Everything at this resort is fantastic and I highly recommend going to the: Grand Canal shops to peruse, enjoying the gondola rides, the wonderful shops, being able to go to the Wynn property, and the Palazzo property, from this location, was all awesome. Venetian is my new LAS VEGAS GO-TO Resort!

    Visited for the first time in June. Loved our room and all the fabulous food options…read more Absolutely loathed the fact that the indoor walkway to the Sphere was closed. The only reason we even booked the hotel was because we knew it would be 110 degrees outside in the middle of the day and we didn't want to subject ourselves to that horrific walk to the Sphere. When I asked why it was closed and if there was a shuttle instead, I got no clear explanation and was categorically told we could use a rideshare service (at our own cost). Disappointing customer service.

    Ellis Island Hotel & Casino - A lot of renovations have been done and are going on. The new stuff looks great.

    Ellis Island Hotel & Casino

    (3.3k reviews)

    $$

    Eastside

    1 of 2 reviews. Note…read moreto self - Come for the beer, skip the food. Quality/Quantity - Ellis Island Brewery has been on my list to visit for years... Out of all the restaurants here, this one is my favorite. And I finally got to visit 1.5 years ago and fulfilled my promise of bringing my buddy here today. Today we got the following during Happy hour: My usual Amber. My buddy's usual IPA. And too many glasses of Double IPA... Onion Rings - Good, but not much quantity. Fried Pickles - Good, and with generous quantities. I did not finish. Lots of breading for both dishes. Brunch is also available. See their website. Atmosphere - Love the huge indoor/outdoor space, see pictures. But both my buddy and I said AC would be nice. My last visit in January '25 was NOT this hot. Plenty of bar, table seating. TVs for entertainment and of course, for sports. Gaming available, but not today. Well I am sure they have gaming if you sat at the bar which we did but still did not play. I love the modern restrooms and the outside sinks, see pictures. Events, Mega Mondays, Trivia Tuesdays, Wine Wednesdays, watch parties, games, live music, extended HH, etc.; see their website. Two stories. 350 capacity. Lots of regulars here, where everyone seems to know everyone. I like this atmosphere, and might make this a regular LV visit for my HH. But again, I really should skip the food... Service - Jo and the new guy were both 5 stars; friendly and efficient. Price - $37 + generous tip. Owner Comment - Congrats on your success since 2019. As mentioned from the previous review, I brought my buddy.

    Ellis Island had been on my list for a while, so we went for date night. As we entered the casino,…read morea cocktail waitress offered us drinks at the door -- a nice touch. The cocktail was tasty. Inside the restaurant the server greeted us warmly and was very friendly. Large fans keep the dining area cool, and there's a TV visible. I thought there might be outdoor seating, but I didn't see any; the upstairs area was closed for a private event. Our server was excellent and very attentive. We ordered chicken wings and green beans, but the side dish took a long time to arrive. When the food did come, everything was hot and fresh. The chicken wings were especially good -- I recommend the plain, well-done wings; they were spot on. The green beans, however, were disappointing. They arrived later, were soft rather than crisp, and tasted underseasoned -- maybe a little more salt would help. Overall, the place is decent. I would return, but I'm not in a hurry to go back.

    The Cosmopolitan

    The Cosmopolitan

    (6.5k reviews)

    $$$

    The Strip

    The service was just OK. The room wasn't ready at 3:00 check-in, so we waited. Also told that the…read moreking bed that was on the reservation, the one that we booked, was not available. We optioned for the only rooms left 2 queen beds. Disappointing. When we finally got a room, after going back to the front desk, another person told us that the rooms WERE ready; however, there was still no king bed. He said he would comp our self-parking. (I rolled my eyes privately) (jump ahead......did NOT work when we drove out of parking to 40.00.). Restaurants were wonderful. All the services there were very good. LOUD. Really LOUD throughout the hotel. Food was wonderful, but yelling to speak to table guests. If you want to be in a nightclub for 24 hours, this is your place. But...at some point, maybe in the restaurants......lower the music a bit.

    We've stayed at the Cosmo a handful of times. This is one of our favorite hotels. On our most…read morerecent trip, we decided to book a terrace one bedroom with a fountain view. We were checked in by Isa who was very friendly. We asked for a high floor, and he went above and beyond to call around and ask if we could get it. We arrived around 11PM, so we weren't expecting much availability, but Isa made it happen. One morning, I called the number for in room dining and I spoke with Rosa/Rosie. I placed an order for pancakes, cold brew, a fruit platter, a breakfast sandwich, and eggs benedict. I asked her if I hit the minimum yet, and she told me the minimum was $160 after the service fee and gratuity. However, she told me if I wasn't going to eat all the food, just order what I wanted and then pay the $10 upgrade fee. I was very grateful that she suggested this, and I asked her to assist me in removing some food from my order. She was very patient with me, and I can just really appreciate when I know I'm being a difficult customer and the person on the other end is giving me grace. She told me my order would be there no more than 50 mins and she was spot on. I also had the pleasure with running into two other hotel staff, I wish I got their names. One was cleaning the electronic craps at like 1:30am one morning, and the other man brought in our room service. Both were so extremely friendly, sweet, and kind. I'm very grateful for all their hard work that they do to make the hotel run efficiently. They both had a smile on their faces and you could tell were just genuine people. 10/10 for the hotel staff. In terms of the hotel room, I've had some funky experiences. One time my room just didn't have a trash can, so I had to call housekeeping to request one. Another time, our bathroom didn't have the hand lotion and we were scared we were going to get charged because they were going to think we took it. On our most recent trip, I did notice some dirt in the shower and in the bathroom that looked like it hadn't been cleaned. I get grossed out easily, so i just try not to look. I think with how many rooms they have to clean in such a short time span (and considering how messy some hotel guests are considering it's Vegas), the rooms aren't going to be pristine - that's just the reality. Overall - this hotel is centrally located, has some of the best hotel staff I've seen in a long time, and the views are unbeatable. The best part is, the rooms still come with a mini fridge, and I can put all my leftovers in it!

    Park MGM - hotels - Updated September 2026

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