I had a wonderful experience here! It's family owned and they truly want the best for their…read morecustomers...no gimmicks or sales pitches! They didn't even put any pressure on me to commit once they gave me their estimate. They do a quality job, caught a lot of weak areas in my ring, and it still ended up being cheaper than the estimate and they gave me! They offered me practical tips and suggestions that'll help with wear and longevity! I'll return 100%! I'd give them them my business any day compared to a chain jewelry store!

We have purchased several beautiful jewelry items from Robert and are pleased with each piece…read morespecially made! Robert and his staff are professional, knowledgeable and always kind. I highly recommend Robert's Jeweler's!

Spritz is great. Mr. Greenfield is the best jeweler in town. Fair prices and correctly sized a…read morering we bought for my wife nine years ago.

Very friendly and professional the associate on duty resolved my problem quickly repaired it on the…read morespot with very little expense. To be able to get this kind of service is rare and with a smile

This place is fabulous. Locally owned by a talented guy who not only sells, but designs beautiful…read morejewlery. Why in the world would you go to a chain when you could deal with trustworthy people like this? My daughter got an antique engagement ring from her fiance that belonged to his great grandmother, They sized it, cleaned it and rhodium plated it for a great price. You can bet they will be getting their wedding bands there!

Like a lot of places that sell expensive goods, I found Towne Square Jewelers to be snooty. They…read moreact like they're doing you a favor, letting you into their shop and selling you expensive shiny things. Best to look elsewhere.

He had my watch for a month and a half. He didn't even try to replace the broken crystal. It came…read moreback to me, not running. I finally just got it to a better repair person and they tell me that there are now parts missing from my Acutron space view. The missing cover caused severe damage when Bob tried to run the watch.

Many attempts to repair a vintage Accuton. It consistently ran slow. At least Bob refunded my moneyread more

They changed my watch battery for a small fee and had it done in an hour! Great service and very…read morecovid-friendly!

From the owner: Loose diamonds, Engagement Rings, Chamilia, Kameleon, Jewelry Repair, Watch Repairread more

I've had nothing but great experiences from Jerry/Watkins. They've done fantastic watch & clocks…read morerepairs, and made me a set of costume jewelry earrings to substitute for a set of very expensive vintage ones. Prices are good and I've found the staff to be friendly. Good people, solid work & fair prices have been my experiences.

After receiving a recommendation to use Watkins for clock repair, I took my cuckoo clock to them to…read morerepair because the chain in the movement came loose. I was told it would be finished in a week. I followed up multiple times asking for the status and was always told they were waiting on the part and it would be ready in the next week. After several months of waiting for them to fix the chain, I finally called and told them I wanted to come in to the shop and pick up the clock. When I arrived at the shop, they acted as if they had no recollection of the phone conversation. They couldn't find the clock and when they finally found it, it was missing the bird and hands. They found the bird but not the hands. They seemed very carefree about it and offered no apology. Unbeknownst to me because of lack of knowledge at the time, the bellows were missing and they gave me the wrong movement for an 8 day clock when my clock contained a 1 day movement. Essentially they disassembled my clock and returned it with incorrect and incomplete parts. I didn't realize this at the time so I didn't question the parts they gave me. Later after watching repair videos, I had to order new parts to replace all the parts they didn't return to me. It's outrageous that a business this unorganized and unprofessional is still operating. Do not use this shop.

Great selection. Val was very helpful with the selection process. Kaitlyn kept us updated while we…read morewaited for the item to be finished. We are very pleased with our purchase. Pick your piece of jewelry. Then choose your gem. It's like "build a bear" for adults. And they have a referral program. Mention my name and get $200 off of your purchase.

My sister and I stopped by Flora Gems in Decatur on the way to Urbana to visit my alma mater…read more Kaitlyn made us feel super welcome and took time to show us so many models. John, the owner, greeted us. The whole experience was just pleasant and I would definitely recommend Flora Gems to anyone looking for a watch.

Awesome service. Walked in and done in 5 min. Very personable and helpful. I highly recommend.read more

I walked in to see if I could get my Fossil's band repaired. I expected to have to leave it for at…read moreleast a few days. He fixed it in less than 5 minutes while I waited. The repair and a new battery - $8! They also had a good selection of Citizen watches. Recommended!

My boyfriend and I went in to get his necklace cleaned and go ring shopping as well as figure out…read moreour ring sizes. We were helped by Ariel, who did an amazing job and was super knowledgeable about everything and very kind. It was our first time and place doing this and even though we went in not knowing what questions to ask, Ariel did a great job explaining everything we needed to know. I highly recommend this business!

I had a great experience at Solid Gold Jewelers. The staff is very personable and extremely…read morehelpful. I will definitely be returning!

I had an old watch that I quit wearing because the battery was dead. It got knocked around and…read moremoved around a lot over the years. I took it in for a good cleaning and battery replacement. Best 25 bucks I ever spent. It is like new. I did not buy any jewelry. I am very pleased with their customer service. A very professional jeweler.

I cannot say enough about how thankful I am I found Jamie and Champaign Jewelers. I had very bad…read moreexperiences with two other jewelers in town, causing me to be empty-fingered at my wedding, and my wedding ring damaged from a simple resize. Jamie listened to all of my ideas about designing my ring, answered all of our questions openly and honestly, gave her professional opinion when I wanted it, remained excited and supportive throughout the process, and worked behind the scenes to make me the perfect ring. And all of this, extremely efficiently! With others, I was told my ideas would not look good, pressured, lied to, and they were not even going to make any proofs of my ring! Getting a wax proof seemed to be standard at Champaign Jewelers, and had it not been perfect, Jamie would have had no problem sending feedback to make sure it was. She even researched where one of my rings came from so that same supplier could help match my custom ring's details! They also fixed the prior damage to my wedding ring! Every time we went into Champaign Jewelers, we felt welcomed, at ease, listened to, and appreciated. We had a wonderful experience, and will never even THINK about going anywhere else ever again! Had I come here initially, I would have had my gorgeous, complete set well before my wedding, and a lot of saved stress.