Very friendly and professional the associate on duty resolved my problem quickly repaired it on the…read morespot with very little expense. To be able to get this kind of service is rare and with a smile

Very kind people who still care about their customers. Went there to have a watched band adjusted…read morefor my son that I had just received from my father who recently passed away. They did it in like a minute a would not let me pay for the services. I was actually pleasantly shocked. I tried to pay, but, to no avail. Great, friendly people.

This place is fabulous. Locally owned by a talented guy who not only sells, but designs beautiful…read morejewlery. Why in the world would you go to a chain when you could deal with trustworthy people like this? My daughter got an antique engagement ring from her fiance that belonged to his great grandmother, They sized it, cleaned it and rhodium plated it for a great price. You can bet they will be getting their wedding bands there!

Like a lot of places that sell expensive goods, I found Towne Square Jewelers to be snooty. They…read moreact like they're doing you a favor, letting you into their shop and selling you expensive shiny things. Best to look elsewhere.

Recently my Accutron Spaceview watch manufactured in 1964 began running slow. We took it to a…read moretrusted local watchmaker who said he could clean and lubricate it but if it needed replacement parts he wan't sure he could obtain them. Because of that he would not be able to offer us a guarantee. We mentioned this to our grandson who surfed the net and located a website for Robert Piker. We called Bob and describe the problem to him and he said he could easily take care of it. He's very easy to talk to and told us that he got into the repair of Accutron watches because he had a similar problem. He taught himself how to repair Accutron vintage watches, and to Bob it became is a labor of love. He said that he searches the web daily to source replacement parts so he always has a supply available. We sent our Accutron watch to him and he called us back to tell us he could repair the watch and that he would test it for several days after it was repaired to make sure it was running precisely as the day it was manufactured. If you send the watch to Bob, he will evaluate the problem and call you to tell you what has to be done and how much it will cost. From our experience, his repair prices are extremely reasonable. Every time we spoke to Bob we were confident we made the right choice. In fact, he told us that not only do watch repair people sent him their Accutrons, but the Bulova company itself send him the vintage Accutrons to be repaired. This was very reassuring to us since he is one of the few people in the country who repair such watches. Let us tell you if you have an Accutron Spaceview or Astronaut watch that has to be repaired don't think twice, contact Bob Piker at 309-287-2627 or bob @mybob.net. You'll be as thankful as we were that you did.

He had my watch for a month and a half. He didn't even try to replace the broken crystal. It came…read moreback to me, not running. I finally just got it to a better repair person and they tell me that there are now parts missing from my Acutron space view. The missing cover caused severe damage when Bob tried to run the watch.

They changed my watch battery for a small fee and had it done in an hour! Great service and very…read morecovid-friendly!

From the owner: Loose diamonds, Engagement Rings, Chamilia, Kameleon, Jewelry Repair, Watch Repairread more

I've had nothing but great experiences from Jerry/Watkins. They've done fantastic watch & clocks…read morerepairs, and made me a set of costume jewelry earrings to substitute for a set of very expensive vintage ones. Prices are good and I've found the staff to be friendly. Good people, solid work & fair prices have been my experiences.

After receiving a recommendation to use Watkins for clock repair, I took my cuckoo clock to them to…read morerepair because the chain in the movement came loose. I was told it would be finished in a week. I followed up multiple times asking for the status and was always told they were waiting on the part and it would be ready in the next week. After several months of waiting for them to fix the chain, I finally called and told them I wanted to come in to the shop and pick up the clock. When I arrived at the shop, they acted as if they had no recollection of the phone conversation. They couldn't find the clock and when they finally found it, it was missing the bird and hands. They found the bird but not the hands. They seemed very carefree about it and offered no apology. Unbeknownst to me because of lack of knowledge at the time, the bellows were missing and they gave me the wrong movement for an 8 day clock when my clock contained a 1 day movement. Essentially they disassembled my clock and returned it with incorrect and incomplete parts. I didn't realize this at the time so I didn't question the parts they gave me. Later after watching repair videos, I had to order new parts to replace all the parts they didn't return to me. It's outrageous that a business this unorganized and unprofessional is still operating. Do not use this shop.

Great selection. Val was very helpful with the selection process. Kaitlyn kept us updated while we…read morewaited for the item to be finished. We are very pleased with our purchase. Pick your piece of jewelry. Then choose your gem. It's like "build a bear" for adults. And they have a referral program. Mention my name and get $200 off of your purchase.

My sister and I stopped by Flora Gems in Decatur on the way to Urbana to visit my alma mater…read more Kaitlyn made us feel super welcome and took time to show us so many models. John, the owner, greeted us. The whole experience was just pleasant and I would definitely recommend Flora Gems to anyone looking for a watch.

Awesome service. Walked in and done in 5 min. Very personable and helpful. I highly recommend.read more

I walked in to see if I could get my Fossil's band repaired. I expected to have to leave it for at…read moreleast a few days. He fixed it in less than 5 minutes while I waited. The repair and a new battery - $8! They also had a good selection of Citizen watches. Recommended!

Got me in and out quick to fix a watch bracelet. Amazing work amazing quality and the people were…read moreso incredibly wonderful.

I really love this store! They provide great customer service and sell high quality products!read more