Their service is much improved...from the phone especially and to their customer service.read more

I love this place. They take excellent care of their patients and genuinely care about each…read morepatient's health. I recommend Germain Dermatology without reservation. Mike K

Care about their patients and take very good care of them. Thank you! Took great care of my…read morehusband as well!

It was very easy to set up an appointment over the phone as a new patient. The staff was very…read morefriendly. However, the line was really backed up; I arrived at 2:45, my appointment was at 3:15, and I was not called in until 4:30. The help received though was very good and I got my diagnosis and medications on the first day. They also took photos of my condition to compare to my skin when I come back for my follow-up which shows they do really care about their practice, but just are not very organized in their office, at least in my personal experience.

Wife received very good treatment from doctors and staff over 2025 and 2026. First class treatment…read more Practice requires advance payment. We discovered that WD had overcharged over the course of three different treatment cycles for approximately $1300. It has taken over a month to get a refund on 2025 treatments after we brought it to their attention. Still have not received a refund on 2026 over payments. If you are a client, check your billing carefully.

They were on time , they were thorough. And they were…read moreprofessional and gave helpful advice.

If you're looking for a place which sells beauty products, then you have found it! BUT if you're…read morelooking for a thorough and thoughtful professional, beware. Dr glanced down front and back of me while being covered in a gown. Glanced at a pre Cancer on my face and MUSC completely couldn't believe the diagnosis of all good. Dr wouldn't refill my eczema medication. Said it was fine. Never had such a negative "treatment " before in a dermatologist.

I would like to say that I have never had a complaint about the providers in the office and have…read morealways felt the office staff was lacking, but because of the quality of care I would always overlook the office staff. However, I was just told by the receptionist to Google the question I asked when I called and that was uncalled for. In my job if I told a customer that I would be reprimanded, if not fired. I felt the entire time on the phone call that I was not wanted as a customer and was a bother for even calling, much less for asking a question. When I go in for my follow up the summer I will be speaking to the provider about changing my care to another provider/office. This is not the first time I have felt this way and I do not get this feeling from any other provider that I see. I refuse to pay good money to be treated like this by the office staff.

I have been a medical professional for 50 years. I have been a patient of multiple dermatology…read moreoffices due to various skin problems including a melanoma and 3 squamous cancers. Last week I went to Seaside and saw Rachel, a PA, who I think was very caring, informative and educated on matters of the skin. She gave me a thorough exam, and was quite pleasant in the process. The office was clean and the personnel friendly. I was quite satisfied with Seaside Dermatology. P Edens

I had botox and juvederm contour filler. Haley, a nurse, was very professional and experienced…read more She knew exactly what I needed. My bill was $1,700 for the treatment. I was shocked when I put in my credit card and I was expected to pay a tip. A 10% tip would be $170, a 15%=$225. I always give a 20% tip when I get a massage or a facial because these people generally are not paid a big salary. I have never been asked to leave a tip. to a nurse for a face treatment, and I have had many. I called several friends, and they also had never heard of tipping a nurse, especially when the bill is so large for an hour's treatment. I'm wondering if this is the norm in Myrtle Beach. Haley is 5 STARS

Lindsay is an amazing esthetician!! She goes above and beyond and genuinely cares about her…read moreclients. The hydra-facial is one of my favs, its so relaxing with wonderful results!! Thanks again Lindsay!!

Had liver biopsy done in radiology department. Everyone was so nice and helped me stay comfortable…read morethrough the experience. Great nurses and techs at Tidelands. Excellent care.​

Went to the Neurology department to make an appointment for my husband to see Dr. Mac…read moreDeHart-McCoyle. I initially spoke with the front desk staff, who then went to get the office manager. The Practice office manager (Cathy) proceeded to come into the waiting room and inform me that I could not swap doctors (which was originally Catherine Bourne-NP} Particularly upsetting was that this conversation took place in the waiting room, in front of other patients who were sitting and waiting to be called, rather than in a private office setting. I felt this situation lacked professionalism and sensitivity. Additionally, I felt insulted by the repeated statement that "we do not swap patients." The wording itself felt inappropriate and demeaning. Patients are individuals seeking medical care, not objects to be swapped or traded. Throughout the conversation, the office manager repeatedly emphasized that Catherine Bourne, NP, had received many accolades. My concern, however, was never about credentials or accolades. Unfortunately, our experience with Catherine Bourne, NP, was not a positive one, and a previous letter had already been submitted regarding our first visit. At that time, my husband was undergoing both radiation and chemotherapy, and we were already dealing with an overwhelming and emotionally difficult situation. All I wanted was for my husband to see a neurologist who could better understand his condition and provide care that was more compatible with his needs. My husband was experiencing aggressive dementia symptoms, which require patience, understanding, and compassionate care. I understand that physicians may have the right to decline taking on a patient if necessary. However, I do not understand why a patient should not have the opportunity to seek another provider who may be a better fit for their medical and emotional needs.

Having been through a nightmare of doctors more interested in billing than the patient, Dr. Dora is…read moregift. Criticized for spending too much time with patients, she actually LISTENS. She was brought into the area because she's an excellent diagnostition, a skill only matched by her real caring for her patients. I have found that all the doctors in her practice are excellent - the staff is helpful and caring. What more can one ask for?