I have used this facility over a period of about 5 yrs and it was great but tonight I took my 92 yr…read moreold mother who had fallen and hit her head and was bleeding and needed care and was told she could not be seen because she did not have an ID. She has insurance and good insurance. So we ended up at the E R at Hillcrest and they were great with her. No ID needed. Just patient care. Most 92 yr olds do not have any form of ID. I will not be going back to this location. That is terrible for our elderly.

Zero stars if possible…read more I was not only denied emergency care following a collision but was threatened by the facility administrator, Dana Overcast.

Staff would not help with insurance verification for their facility. Would not recommend.read more

i went to premium ER in Woodway after i had fell and all of my weight,…read morelanded on my left ribcage i hurt so bad i could barely breath. at Premium ER the doctor told me they wanted to do a CATSCAN instead of just an exray as the cat scan was more reliable. he advised me that there were no breaks and that it would be sore for awhile. 2 days later i was back at My Primary Care doctor. HE TOOK AN EXRAY. I HAD 3 BROKEN RIBS. i could see them plainly on the xray. they are lucky i didnt have 4 i would have had to have them wired . to hold them in place. other than a head injury for broken bones. an Xray will almost always be good enough most to see broken bones Xray. This was the second time i had had a cat scan at this facility that was read wrong. while their care friendlyness and general medical knoledge is good . at lease one maybe 2 doctors their needs alot more training on a Cat scan machine. Alan M.

Dr Rosario is great. She is very personable and explains…read moreMedical problems in a way I can understand.

Office staff is of no help. Nursing staff not any better. Tried to get some help with CT scan…read moreresults to see if it showed some reason for my difficulty breathing. Doctor was out, nurse not any help either. They must have taken the whole week off for Thanksgiving. Should leave someone in charge that has some authority. Had to go to my doctor's office that had referred me Dr Patillo for treatment. Called again on Monday and after some checking around they will see me at 4pm on Tuesday. The lady was competent today and very helpful.

What a great value. Very satisfied. Everyone there was great and professional. The tech seemed…read morevery experienced.

am very disappointed with the level of service I experienced. When I arrived, I was told to fill…read moreout paperwork. After I finished and returned the paperwork, another patient came in shortly after and was asked to fill out the same forms but was also offered water or another beverage from the mini fridge, something that was never offered to me. The difference in treatment was noticeable and unprofessional. Additionally, after my MRI was completed, I was given a DVD containing my images. Considering that DVD players are not very common anymore, this already seemed inconvenient. When I got home and attempted to review the files, there were no images in the folder. I called the office to ask about this and was told by the older lady that the DVD was only for my doctor to review. However, I had been told earlier that the images were already being sent to my doctor and that the DVD was a copy for my own records and review. When I explained this, the staff member dismissed my concern and stated that I "wouldn't know what I was looking at anyway." This response was both unprofessional and dismissive. If patients are given copies of their imaging, they should at least be able to access the files. Otherwise, it raises the question of why patients are given copies at all. Overall, the experience left me feeling poorly treated and frustrated with the lack of professionalism and clear communication.

Dr. Patricia Wilcox is the Best. I have been seeing her for several years and I love my doctor. She…read moretakes her time and listens to you and goes over any concerns. She is very thoroul. I would highly recommend her to everyone.

Office hours: 8a - 5p…read more Monday - Friday Their phone numbers are: P: (254) 752-2300 P: (254) 537-6100 They also have a webpage: http://providence.net/facilities/35/family-health-clinic-sanger.html **** **** **** **** **** **** **** **** **** **** **** **** **** ** They've got a rad kids section, with a huge ball pit - Perfect for kiddies. Mrs. Wilcox is ALWAYS booked full, there is a reason you can get in with Mr. Wilcox so quickly (noted below), and the newest (and I believe youngest Doctor (female, very kind.)) is mostly available because she is newer to the practice?? She'll fill up fast though! I've met both husband and wife team, they will accept you for a quick 10 min appointment if you need it. Mrs. Patricia Wilcox likes to talk. A lot. Her appointments may take a while, so be prepared for a wait before she'll get to you. She is kind, open, and willing to discuss your intimated crude details of your appointment without judgment. The strange green puss coming out of your toe wound, that smells like cinnamon rolls? Yup, she'll talk about it. She is infact worth the wait. Mr. Wilcox is rude, he'll let you talk about your symptoms, and then write down the wrong ones, (which he's done more than once with me. If you ask they'll give you a print out.) he is eager to get to the next appointment so if you want something prescribed without necessity, see him. My experience with him is poor at best. You'll feel stone walled and ignored in your own appointment. Recently they've hired a very young looking new doctor, she is helpful, listens to your concerns, and is likely to write you off if she thinks it hypocondria. She'll push the idea of medication after you've stated you'd only take a holistic approach to your diagnosis, and then blather on about some "facts" she read on The internet (that I happened to read too, you're not special because you've got M.D. attached to your name kiddo) I would not recommend her. The Front desk staff (without falter!) is very nice and amazingly helpful, they've been through the ringer with my insurance being such a pain in the ass, and they've stayed very patient.

Very pleased...Friendly staff. Took care of me very fast…read moreand Efficient. Would highly recommend.

I took my son here for a sports physical recently. The entire team was awesome! Even though Covid…read moreis still around, I feel like we received amazing care for a simple exam. Thank you!

Update My progress was great there Wade helped me motivate…read moremyself an where I was behind right after PT was over I was evaluated by my DR and he said I caught back up to expected progress and in many ways surpassed it. Great news. Thanks for the help here. Original review: I came there today for an evaluation. The first thing I noticed was that the office receptionist was very polite and nice. The furniture to sit on while waiting was very comfortable. There isn't a tv or anything but magazines so if you come early might want to bring a book. They do have the Scott and White free wifi. When I first met Wade I could tell he cared. He appears to be a straight shooter and I really appreciate that. He doesn't seem to hem or haw with answers. I was doing exercises and he appreciated that but did get me to see the light that I needed to do different ones. In just a few minutes he instilled in me a sense of trust. I trust him and appreciate his expertise. He has helped me to stop using the Walker on shoes and ice less as well as do more effective exercises that will help me to my goal. He also seems well organized. He helped me to motivate myself. I like that they want you to push yourself but not so hard that you feel intense pain. I liked on the way out I got all of my appointments then so they are already in there. That will really be helpful. Not too much to complain about. The number is on the front door in case you need assistance from staff to get in the door. I really feel that if I follow wades advice and do the work I need to my leg will be much improved at the end of my sessions here.

I love my primary physician Patrick Partin. He is the ONLY reason I have stayed with BSW. The Head…read moreShed made a HUGE mistake closing the nicer and larger clinic but I guess the 05 was classy enough for them. I know the staff was not happy about this. The quality of patient care has slipped quite a bit. I am looking to move to another medical provider in the near future if I can find another "Dr. Partin". I called to schedule an appointment to get Covid vaccine and was informed by Erica that the Hewitt clinic wasn't giving vaccines. WOW-this is not good since the Bellmead patients were forced to move if they wanted to keep their doctor. Big Medicine at its best.....,

This place took really good care of me. I came in during flu season during a busy Saturday. The…read morefront desk let me know how many people were ahead of me so I didn't have to worry to much and waited about 30-40 minutes. I had such a strong cough that I was vomitting and couldn't get through my daily duties because the cough was so severe. The staff really listened to my issues and were so compassionate. I am truly grateful for the very skilled Nurse Practitioner-- a nice young lady, blonde hair-- forgot her name. She gave me just what I needed to heal and after just 24 hours I am a new person. No more debilitating cough! Great walk in clinic ! God Bless you guys!

So pleased with visit. First time visit and went to web page to "Get in Line" and great feature…read more Staff was amazing. Dr Newman was compassionate and caring. He wanted to get to know me before his diagnosis. My primary care doctor had no openings and I was concerned I had poison ivy and was getting worst. Very happy we found this location for minor needs. You will not be disappointed.