we should have known when there were only two cars in the parking lot. Six workers and only one cook at the gril when we walked in. I asked for the two egg breakfast and after giving my details the waitress asked if I wanted the waffle. she pointed to the All Star breakfast and I asked for the two egg breakfast. It took 15-20 minutes to get our plates only to receive cold, dry and lumpy grits. Hash browns were also cold. There was no butter on the toast. I watched and listened to the orders being called to the grill staff. Only one item could be called at a time. One waitress even filled the waffle maker with the batter because the grill staff couldn't keep up. the prior reviews are on par for today's service. read more

Came here because as an out of state we Ll hear.of stories happening at the "Waffle House" had a breakfast that was standard Dennys fair. Didn't see anything out of the ordinary or have any great tasting food worth coming back for. read more

Shout out to Brittney and Angel for a great breakfast!!!! Good deal y'all. House # 1283 got it done right . read more

Waffle House - Shout out to Brittany and the fresh cook Angel for a fantastic breakfast. All good @ #1283 !!!!!! - Diners Near Me - Florence, Alabama

Haven't been to Waffle House in forever. Cheap prices and overall yummy. Love that it was all woman working and they were super friendly! read more

Waffle House - Diners Near Me - Florence, Alabama

My brother and I eat here this morning. If you don't care to be dimed to death, then I guess it is okay. Overcharges on the bill. Found the two drinks at $2.50 each, the 2 omelets at 9.75 each, 2 hash browns at $2.25 each but there was an additional $2.25 we couldn't figure out and they hit me for .75 each for the 2 tiny jellys. It was good but if I'm going to pay Cracker Barrel prices, I'll just eat at Cracker Barrel. I'll drive by next time. read more

I mean it's Waffle House. Where else can you get steak and eggs with hask at 10PM fo $15? No complaints from me.

We eat at waffle house often. Enjoy the food. However, this waffle house has taken a nose dive. How hard could it be to give some basic service?? We sat for 10 min, and there was only 1 employee at the grill. There were 4 or 5 in the backroom or outside smoking. We finally got up and just left. The previous visit we got the world's WORST waitress. She was more interested in talking to her co-workers than to seeing to customers. Nothing in the order was right. Including a WELL DINE WAFFLE. When we travel, waffle house is like a beacon. It's sad when you find one that needs to improve. HOWEVER, the waffle house in Muscle Shoals near highway 72 is JUST THE OPPOSITE. great service. Waffles well done...how hard is it to make a waffle dark? The other location it is burnt on one side and raw on the other! The service is good and place is clean!! Choose wisely!!! You have a choice when there are two waffle houses in Florence. read more

Best Waffle House I've been to. Clean and so friendly. Our waitress went out of her way. Military discount. read more

Waffle House - All American and sausage hash brown bowl. Covered in gravy - Diners Near Me - Florence, Alabama

the inside of the building at Waffle House Florence Al is so hot it feels like they don't know what the air conditioning is I don't see how anyone stands to eat in the eat or how the cook are even still cooking it's so hot read more

Acceptable performance from a chain that is not always renowned for the highest standards of quality, service or execution. The best part of my breakfast was the omelet and the bowl of chili. The hash browns had a tad too much grease for my taste and the toast was soggy at best. The coffee was good and hot and it flowed freely. The service was good and the server was more than friendly. I knew what I was getting into when I entered. Is it my go to place? Certainly not, but it does fill a niche. OH BTW the bathroom needs a complete detoxification ASAP. read more

The customer service is horrible, I was waiting forever to place my to-go order, and the old woman working up there is the worst she wasn't doing anything and she wouldn't even make eye contact with me.The customer service is horrible, I was waiting forever to place my to-go order, and the old woman working up there is the worst she wasn't doing anything and she wouldn't even make eye contact with me. read more

It's probably been 10 years since I had a dissatisfactory meal at the waffle house all I wanted hashbrowns two eggs, and a cup of coffee. At 2:30 on a Thursday afternoon Holly to other people in the restaurant. I ordered my eggs over medium both of yokes I just didn't say anything about it so I didn't eat my eggs. Hashbrowns are way under done kind of strange being that it shot up there for five minutes before she brought it out to maybe she's too busy talking to her regulars walking in the door. I've never asked me if I wanted another cup of coffee. If I can give this restaurant a -5 stars I would. read more

This is Waffle House, you know what that means. I go here quite often and every time I see the place is as clean as it can be. The workers are super nice, never had a rude worker, the food is served pretty quick. read more

yummi waffle. sticky tables, but then again it is Waffle House, the service is good, breakfast was tasty. Will stuff my face again

Not really sure why such a bad rep.. they're awesome. But this is Waffle House.. I think folks expectations are too high. There's a price to pay for being the only business in America that NEVER CLOSES. Consistency is what they stand on and I am always consistently pleased with my experience. You get back what you put out folks. I go to WH's everywhere I travel and it's always the BEST experience. From the food to the staff.. I love you All across the nation. read more

My wife and I eat here quite often. We enjoy the quick breakfast and friendly staff. Cheese Steak Omelette is my usual. She usually grabs the All-Star Breakfast. read more

It was cool, my waitress kept humming about being a cinnamon girl? I didnt really get it but yeah other than that she had a vape in her hand which was cool and the food was tight read more

My husband and I went there to eat breakfast on Sunday August 27th around 3:30 am, the 2 servers there didn't even acknowledge us when we came in. No good Morning, of welcome to the waffle house. Didn't even come to our table with menus or ask us what we wanted to drink. The place was dirty, dirty tables. 1 server waited on a man who walked in after us, and she took his order. Whenever we go to eat there, my husband leaves a good tip, he asked one of the servers for the number to corporate and she said nothing and asked the other server to wait on us. They were both very rude, in my opinion, don't need to be working there. I will be contacting the manager and my attorney. read more

It's a Waffle House... there are many like it but this one was mine... for a time... Waffle Houses are traditionally comprised of truckers, college kids trying to kick/prevent a hangover and hoodied emo-teens crammed into booths... the composition of each segment varies based upon said Waffle House's proximity to the nearest interstate... This Waffle House is mainly a college/emo location with the subtle statistical twist of also happening to serve quite a few off-duty truckers... If you've eaten in one Waffle House you've eaten in them all... there's a jukebox with the amazingly disturbing number of songs written just for Waffle House, the almost clean tabletops made slip-safe by a micron thin covering of syrup, the standard allotment of surly/high/cheery/distant servers and fry cooks... If you have faith in the iron nature of your stomach or have tried the training wheels that are their home fries then dive in for some diesel coffee and one of their basic breakfast offerings - they are dirt cheap, will keep your stomach quiet well until dinner and will fill some deep need in the pit of your psyche better left unexamined in these civilized times... don't be led astray by their pretty menu - keep it simple... stay on the path or spiders will consume your essence... what? Anyway... eggs, toast, bacon and coffee... then abscond with a huge colorful plastic menu for your garage wall... it's a good time had by all... read more

Waffle House - Diners Near Me - Florence, Alabama

Had to wait 10 minutes to order coffee, asked for silverware twice, orange juice 3 times and waffles 4 times! We had to constantly remind our waitress and she never apologized once. Yes, they were busy but that's hardly an excuse. AND WE NEVER GOT ANY WAFFLES!! At least the cashier was apologetic. If you like really, REALLY bad service then you should definitely eat here! read more

Was given dirty silverware, food took forever for a Waffle House, and it took 10 years to check out.

Ok, ok, ok...so it IS "only" Waffle House...but never in my life have I received such piss-poor pitiful service as I did tonight. We sat ourselves and waited nearly 30 minutes to be greeted, have drink orders taken, or simply to receive a bloody menu. We watched some who arrived after us be taken care of while we, when we spoke to one of the servers, were told, "I'm doing the best I can!" As we walked off, both servers tried to apologize, but were quickly let know that they could NOT be sorry with that kind of service. Will NOT be going back there ever again! Recommend you avoid this location as well!! read more

Like everyone else has said, it wasn't very clean. But my food was great and the workers were very nice. Didn't take long to get my food either. Really enjoyed it! read more

Gave me salmonella, currently hospitalized. Ordered a over-easy egg, came out over-nothing. Looked seared. their best item: ketchup and prepackaged jelly. The egg basket looked like a incubator above the stove and I believe the waffle maker used to be silver and now is a shitty brown color. That is all I have to say. read more

This is by far the nastiest Waffle House I have ever been to. The floor and walls are filthy and we were served sour orange juice. Out waitress was wonderful but watching the lady cleaning up the tables was beyond belief! Don't bother going!!! read more

everything was fine till time to leave the worker got pissed because she didn't give the menu out to the costumers and they didn't know what they want and also when I was finish I paid 11 bucks for my meal which was 10.75 she recharged my buddy 8 bucks and told him I wasn't allowed back because I didn't pay when I know I paid. read more

they cant fit 5 people at a 6 person table. they sat 2 tables that came in after we walked up to the table they told us we can not sit with 5 of us... on gawd im dissapointed read more

This is the worst Waffle House in North Alabama. Wait staff is agonizing slow and insists that you sit in the chairs by the door while they take their sweet time to " seat " you. Multiple tables were covered with empty dishes and no one seemed to be in a hurry to clear them. I went somewhere else and you should too. read more

This is my hometown Waffle House, and I have completely given up hope on it ever getting better. I still work up the nerve to try it about once a year, but it is not good. The food is never cooked right. The last time I was there I had dirty dish water splashed all over my face, my clothes, and my food. I had to get up and walk out. Do not go to this Waffle House. Drive the extra 10 minutes to the WH in Muscle Shoals. read more

Same review everyone else gives. Not very clean. Terrible service. That is when you are finially waited on. Even a cup if coffee is hard to come by. Lots of employees around. People come in and get their drinks sit and wait finially get up and pay for their drinks and leave. To get breakfast elsewhere. Who ever owns this place must be a real piece of work. He should be stripped of Waffle House franchise. It has been this way here for a long time. My very last time though. One star for being open read more

It doesn't get better than the all star special at waffle house ! Best breakfast restaurant ever made

Our experience was horrible from start to finish. The door was opened by a hostess who seemed to have no function besides that. There were dirty tables everywhere and yet the hostess didn't attempt to clean a table for us or offer to sit us anywhere. We sat down at a dirty table and someone came and cleaned it off and got our drinks but never returned with them. Someone else finally got our drinks and orders but it took so incredibly long for it to be made. My food was not even made correctly after all that time. I don't know if this location is just understaffed or poorly managed but the service was slow and the restaurant was dirty. (The health rating was an 82). read more

One day I'll walk into this Waffle House in Florence and actually be able to sit down to eat at a clean table. No, not a non sticky table. I'm talking about a table without dirty dishes from the last customers. True story, I once walked in for breakfast at 4am one morning and literally, every table piled up with dirty dishes. Employees were there kind of hanging out. Didn't looked concerned about it. Didn't ask if I needed a place to sit. I looked around and there where no places so I left. This happened twice. Couple months apart. I'm about to go up there now at 4:30am. Please don't disappoint me a third time read more

Decent food, bad customer service and is just. Another thing is that half of our table was done eating before the other half even got their food read more

Waffle House used to be a awesome place to be....so sorry for all the bad things I've been hearing.Corporate Managers need to know what's happening...but they also need to take care of it.Maybe the franchise owner has no idea what's going on,and if he does,he needs to address it and get rid of a few of his managers.your employees will only be as good as the ones who lead them,so lead by example .... read more

Food orders screwed up not only at my table but at the tables around us. "Manager" working side grill without any hair covering, just a really nasty place. Worst 1 I have ever been in and I travel a good bit and Waffle House has always been mt go to place but not this one. Total confusion reigns. No snap like your better stores. read more

Ok two different tries and your OUT! Dirty beyond belief! How it has not been shut down by health dept. I will never know. I say just avoid it the food was not even like "normal " Waffle House food. Fiesta omelet-with no ham-no tomatoes- no peppers & onions chopped to the size of onion rings! Hash Browns under cooked BUT the Waffle House coffee is always GREAT..just go elsewhere to get it..this place is way to nasty! read more

When first entering this restaurant, the first thing you notice is how dirty the floors are. An employee was standing at the entrance with a towel supposedly to clean tables but I never saw him move so not sure what his job is? My wife and I found a couple empty chairs at a table that had not been cleaned. After waiting a while, flagged down a server and asked him to clean the table which he did. When the server brought our breakfast, he couldn't remember what we ordered and kept going back and forth getting items he forgot. The food was typical Waffle House but the service was the worst that I have experienced I a long time. read more

My husband and I stopped at the Waffle House at 2501 Florence Rd., on Sunday for breakfast. Usually a Waffle House is a sure bet that you will get good coffee, friendly service and decent food. But, not at this location. The table were so nasty, looks like they had not been wiped down in years, the coffee pot was so dirty and greasy , the tea picture was filthy ! food all in the floor in the kitchen and on the counter tops. How has the health department not shut this place down? I did not eat my food, could not bring myself to put the nasty fork in my mouth... I will never again dart the doors of this particular WH and recommend if you value your health you don't either. read more

Worst service ever. I've been here for an hour and we haven't gotten our food yet. Avoid at all costs.