Had the pleasure of getting breakfast to-go at the Waffle House John Hawkins Pkwy, and it did not disappoint! I have so many great memories visiting Waffle House. They're always open, the food is consistently amazing, and you can enjoy breakfast any time of the day. This is one of my favorite locations it's in a great area and not far from the Riverchase Galleria. My go-to order is a pecan waffle with a sausage, egg, and cheese grit bowl. I placed my order online through the app, which is very user-friendly and makes ordering and payment simple. They even accept Apple Pay, which makes the process even more convenient. Although the restaurant was busy, I received my order within five minutes of walking in. There's plenty of seating available for large families, and everything was clean and well-kept. All of my food was fresh and hot, and the servers were friendly and welcoming. My meal cost around $12 for the entrées, and I happily added a tip because of the great service. Overall, it was a quick, smooth, and satisfying experience! read more

Waffle House is one of my go-to spots for a simple, no-frills breakfast. The food is cooked to order, the quality is consistently good, and the service is usually fast and friendly. I recently discovered the "Kids and Seniors Breakfast Special," which may be one of the best breakfast deals around. For just $7.50, you get a choice of one egg (cooked to order) or a waffle, plus toast, hashbrowns or grits, bacon or sausage, and coffee. That's a full breakfast for about the price of a cup of coffee at Starbucks. If you're looking for a reliable, affordable breakfast, Waffle House delivers every time. read more

One of the best waffle houses we have been to! Very clean, snelled like cinnamon. Food was amazing!!!

We went in for breakfast this morning. We sat at the shorter end of the bar and ordered 2 All American meals. After about a 15 minute wait our waffles come out alone. An additional 20 mins go by and I'm seeing several people that seated well after us get orders similar to mine delivered. We're still waiting for grits, eggs, toast, hash browns and bacon at this point. I asked another server to check on our orders bc our server was busy ringing up to-go orders. The server I asked completely ignored me. Our server chimed in and said our orders are in line and we have to wait. She tossed up her and like she was speaking to a child. At the moment my husband got up and asked her if we needed to pay for the waffle? She replied, "No, you can go." We left. This was by far, terrible customer service. I never thought I'd be writing a negative review for a Waffle House but this was my experience. read more

This location looks fairly new. Inside was very clean. Both employees made eye contact with me and said "good morning." And is it turned out this was one of the most friendly locations I have ever visited in my long career of eating breakfasts and lunches at Waffle House. One of the customers and the staff and I engaged in conversation about a plethora of topics during my entire visit. I almost didn't want to leave but I needed to hit the road because I still had a long way to go today. I ordered my usual two eggs medium and scattered hash browns but added onions today. And my server asked if I wanted any meat which was a good thing because I had forgot about that. So I added two sausage patties. My breakfast was delicious as it almost always is at Waffle House. I just love the consistent quality no matter what state or location you choose for your Waffle House meal. This location shares a large parking lot with a Publix and other stores so pulling a RV trailer was not an issue for me parking my rig. read more

Great service and good food Children friendly with lids for cups etc. Parking lot is a little small read more

This has to be one of the highest performing stores in Birmingham. It is almost always packed. The waitresses work hard the cooks get the food out as quick as they can. I always tip extra because they are so stressed trying to handle the volume, but they get it done. They have a great team working here in my opinion. read more

do NOT come here unless you want to be waiting nearly an hour! I got my food pretty quick everyone was nice. I atr then waited 30 minutes to pay. no one. I talked loud into the back. no one. I screamed at the top of my lungs at 45 minutes and not a SINGLE. person came. I was still waiting 15 more minutes and the lady came in with a whiff of weed. while I don't do it. a lot of my friends do. they 100% were smoking weed. idc if you do it off the job but you shouldn't make someone wait an hour cause your to lazy to do your job read more

I've never eaten at a Waffle House (waho) before, so when the one on John Hawkins opened up by the Publix at Trace Crossings, which is near where I live, I decided to try it. My lady friends and I met for lunch on a Thursday. From what I understand from my friend who's been to waho before, this one is typical of all wahos. Because it's relatively new, the place is clean. They are still hiring, so for lunch they had about 5 or 6 people working for a pretty good lunch crowd. Don't know if that's typical, but we had to call to our waitress over for refills on our drinks. I had the pecan waffle, eggs, toast, grits, bacon, and coffee. The pecan waffle was ok, although most of the pecans were lumped in the middle, so that those couple of bites were all pecan and no waffle, and the rest of the bites were all waffle and no pecans. The bacon was burnt, but I crumbled it up and mixed it and the scrambled eggs into my grits to give the grits some flavor. Apparently, I should have ordered the hashbrowns because that's what wahos are known for. The meal cost $10.68. Kind of funny that the food was about $7.40, but the cup of coffee was $1.59 or something. The coffee wasn't anything great. And then I was charged 50 cents for something, I didn't even ask, because...oh well. I think this waho will be fine for the local high school kids (cheap, convenient) and those who just love this type of place. As for me, I dislike the "small restaurant, open kitchen, and lots of yelling back and forth between cooks and waitresses" diner type of atmosphere and the quality of food isn't high enough for me to make any wahos a place I'd eat at often. For reference, I also don't like the pancakes at IHOPs either. Cracker Barrel is a little more expensive, but the pancakes are always delicious! read more

It's near midnight, your hungry and danced up a healthy appetite from attending a great concert or club. You maybe a little over served on top of it. Everything seems to be closed, so where do you go? Absolutely the Waffle House! Now I normally go to other Waffle House restaurants for the free entertainment that goes along with enjoying breakfast or diner past bed time, however this one in Hoover in special. It's right off 31 and is a secret location off the Public's parking lot. I feel like I am going to a secret hidden speak. If you are really drunk, finding the entrance maybe difficult. Mild to moderate drunk, it's possible with good gps. Severely drunk, gooood luck! Surprisingly this Waffle House is always busy. Why?....because it's the best freaking Waffle House on the planet. Anyone not giving this Waffle House five stars must have been so intoxicated they tried to eat the menus. Service is far superior than any other of the sophisticated breakfast places piping up around town. Workers are friendly, intelligent and sober! My wife and I had delicious eggs, ham, grits, toast and waffles super special. Everything was super clean and the coffee was delicious. Ambiance was a little more sophisticated than most Waffle Houses, but you still could show up after prom and they would still let you in. I am ratting this WH with five star plus! read more

See all

EXCEPTIONAL!!! I don't think I've ever received service this well at a CHICK FILA!! At one point I forgot I was at Waffle House, I thought i was at Ruth's Chris! I know people don't normally take the time to leave reviews so I HAD TO. These people must be recognized!!!! P.S. the jukebox played all the right tunes! read more

The kindest waitress served us last night and I couldn't decide what type of waffle and she made me a waffle with all 4 flavors! She went out of her way late at night and she was so sweet, not a lot of people do this at waffle house! This place deserves 5 stars! read more

Waffle House - a waffle on a plate with syrup - Breakfast & Brunch Near Me - Hoover, Alabama

This place is just bad. Service, atmosphere, food......but especially the rude waitress and cook.

Awesome service!!! The Ambiance was great!!!! The food was Amazing!!!!! And Nona is a great employee!

My kids love waffle house so it's an easy lunch spot, especially since it's located so close to our church. It's the normal menu, but the staff was exceptional. They worked quickly to seat us, prepare our food, and kept our drinks filled. The staff worked together as a team to ensure no guest had a long wait. This is definitely a waffle house to be added to my go to spots. read more

Waffle House is the first eatery that comes to mind when I think of southern food. Almost every location is open 24 hours which accommodates everyone's schedules and there is a wide variety of items available for a low price. My go-to order is a waffle with chocolate chips and pecans and a side of hash browns. The waffle didn't have a lot of flavor but is very satisfying and the hash browns were crispy. The table was covered with old syrup which was a little off putting but easy to deal with after laying down a few napkins. The servers are always quick and to the point so you're in and out fast. read more

We live in Hoover and tonight was the third time that we pull up to eat and they lock the door. It says open 24 hours!

Kathleen is our favorite. One of the best WH I have ever been to. I take my one year old son here every Saturday and it's just a special experience. The food quality is outstanding! Eggs, chicken breast and hashbrowns is the go to. Thank me later. Sneaky great order. read more

Just moved to the area and this is the closest Waffle House. I hope it gives the same service as the one in Gardendale. I will miss my server there. read more

I went there 2 days in a row. Visiting from Chicago, I was very impressed with service, the food was delicious, hot, and all around worth it. Went back before hitting the road, and our server shaundra was awesome, and so were the other employees. My very first time visiting the state of Alabama was very great. I will be back to this particular Waffle House. Awesome experience read more

Came at 3:00 am restaurant is supposed to be 24 hours I see employees standing outside at their cars yet they say that they are closed so who's lying here????? read more

Waffle House - These are the employees that are at work but they refuse to serve me because they are "closed" - Breakfast & Brunch Near Me - Hoover, Alabama

This is probably the best customer service I have received in any Waffle House I've been to. Very attentive. Anything I asked was brought out in a timely matter. I ordered the chili with cheese and jalapeños and it was my first time ordering it. It was delicious! Only thing I would have to complain about is the entrance coming in, it was quite confusing. Other then that everything was great. George was our server and he was very kind. And Corey was the cook on schedule and everything was made great. And very quickly, he made sure everything was great and made sure everything tasted good. I am very pleased and will be back. read more

Waffle House - a plate of food and a plate of pancakes - Breakfast & Brunch Near Me - Hoover, Alabama

Poorly run Waffle House. I have visited several waffle houses, and this ones management is in dire need of leadership. No organization, and no prioritizing waiting individuals, a lack of training... this is really disappointing for a brand people believe in. Hopefully next time, things will have improved. read more

We tried this Waffle House 3 months ago and it's service was terrible. Went back a couple days ago and the service and food were greatly improved. Keep up the improvements and we will repeat read more

So glad to see that there is now A Waffle House in this part of Hoover! The food was great, and although a little crowded, the service was fast. The employees were friendly, and my order was served exactly as requested. read more

Waffle House - Breakfast & Brunch Near Me - Hoover, Alabama

This is THE BEST Waffle House in the Birmingham area! The service is great and the food is delicious! It can be kind of confusing on how to enter the parking lot, but other than that, it's a great location! Our server Kathleen was the best server I've ever had at any Waffle House! She was so sweet and caring! read more

Please tell me why at 10:30 on a Saturday night there is only one waitress working. We sat for 20 minutes without any acknowledgement and finally left with out ordering. The restaurant was full and no one had any food. Owner, I would check on this. Not what your customers expect. read more

The manager on duty, at least I assume he was the manager was very rude. He was very discriminatory, rolling his eyes at African American customers and very unapologetic when their order was incorrect and they calmly mentioned it. However, very catering and available to other white customers. I was picking up a to-go order and witnessed all of this with my own two eyes and he was also short with me as well. He also scolded another employee in front of customers and told her she was running her mouth too much when she was serving a table. The food was good, but thank God he wasn't preparing it. With all the tension going on in America, a little kindness can go a long way. I hope to never have to encounter him again. read more

A friend and I stopped in for breakfast and though the service was ok, the food was a bit lacking. The waffles were overcooked and the eggs were undercooked while the hashbrowns weren't warm enough to melt the cheese. On the positive side the waitress remained readily available to refill our coffee without interfering in our conversation. read more

This is probably my favorite place to go, for breakfast. My server Kathleen was very nice. She brewed a fresh pot of coffee for me. Every good thing you've heard about this place is most likely true, also, the food is extremely amazing, the place overall is very very good. read more

I was so excited that WF opened up down the street.... My server was nice, but that was about it. I ordered the Texas Cheesesteak and a order of hashbrowns. Well, the sandwich was fine, but they destroyed my hashbrowns. They were burnt to smithereens... This place is too new to be so dirty inside... My friend went there the other day and they said it was dirty too. Come on WF get it together... read more

George is great. We came in after drive back from football game in ttown around 10:30. A few tables but plenty of seat. We took a booth near the front door. As always AC was working well. COLD in there. We ordered eggs toast bacon hash browns, our server GEORGE said hey y'all are so close to getting the all-star for .60 cents more you can get a Waffle, I'll put it so y'all can split it. He called out the other as normal and the magic began. In just a few minutes our food was on our table ,hot ,looking very good and most of all correct. Refill of drinks appeared on time, we were ask about the foods taste and proper cooking . All was great one of our best meals at the new Waffle House. I highly recommend George if he is there to get him. He was fantastic. read more

Kanoa and Dustin were AMAZING!!! Best service, Kanoa was a fantastic waitress, witty and friendly with a contagious laugh and a big smile. Dustin our cook , quiet , humble and friendly. This crew of two serviced each customer with a smile and a great attitude in the mist of some customers that came in with a bad attitude . Genuine! Glad we stopped here today. Go ask for them by name... food was awesome... thanks to Dustin. read more

I like waffle house , can't say anything about them . The food is wait to good , waitresses and cookers are good , for the moment .

I walked in customer standing around they had 4tables open 5 workers doing nothing no one greeted us when we asked can we b seated was told 2 hour wait resturant was dirty grill dirty so I asked her for manager he came out very rude saying its 2 hours wait they had 10 open tables but guest where standing to close together place is small so guest started leaving was offered a table coffee I'm from california I go to several states for wk all the time the worse customer service ever and when I asked why grill and counters where not clean and u have so many workers here I was told I can leave so I did worse experience ever given it a 1 is to high it needs a zero score read more

Brand new WH in West Hoover is finally open. Came in on Day 2 and enjoyed a Texas cheesesteak melt with hash browns. Great service. Great food. Look forward to many more visits to this location. read more

See all

6/22/18 6:30 am one customer 8 employees. Took one of the cooks to ask if I had been waited on he took my order on a napkin and made a waitress write it up. Food was average but juke box was way to loud and was played by employees who were standing around not working. This place needs a good manager quick. read more

Who doesn't like Waffle House! Scattered smothered and covered, can't go wrong. Fast service, friendly staff, and sunbeam bread ready to toast or grill. Best waffles in the city too. Do yourself a favor and try the Texas Bacon Cheesesteak melt if you are not in the mood for breakfast. I highly recommend using hienz57 as a condiment for this tasty sandwich. read more

Slowest service at night. Was 1 of 6 people in the restaurant - took 15 minutes to have someone take my order. 30 minutes later and my food was still not on the grill - I ultimately left, which is what I think they wanted. It's a clean place, but the night shift (especially the cook) looked like they wanted no part of being there. Would not recommend coming here at night read more

This place gave me the worst service I have seen in a while. My two friends and I walked in to the half-full Waffle House. We waited 10 minutes to get our order taken (semi-reasonable). But, only one of my friends and I got our order taken and the lady told my other friend to wait. We got our food but my one friend still hadn't ordered yet. We had to wait 45 minutes with now cold food just for my friend to get his order in. They were not busy. One staff member was just organizing tickets and the other one in a red outfit was just telling jokes to some customers. I had to stand up and demand for him to take my friends order and it was immediately taken. It was so simple, they were not even remotely busy. read more