We stopped at night. Unfortunately during shift change.The waiter took a while to wait on us and we decided we were about to walk out.He finally came and took the order.My only request other than the meal was that my bacon be crispy.It came out barely done which ruined my sandwich.The waiter left and a waitress waited on us.I complained to her about the bacon and she apologized but still didn't change it.I left 2 stars because the hash browns were great. read more

42 dollars for 2 hash brown bowls and a coffee to go......... insane. Service fee plus to go fee and I got charged for 2 sides of grits even though grits are included with the hash brown bowl I was charged a side because it got put in a cup... 42 dollars for undercooked bacon and slop in to go bowls. Im surprised I didn't get charged for the air I was breathing in there. read more

My whole Oder was messed up. I asked for scrambled eggs with cheese didn't get it . Asked for smothered covered chunked hash browns didn't receive that everything was plain and steak looks and taste old gave all this food to the dog and really upset me .wouldn't recommend them at all.raisin toast with no jelly read more

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Walking into this Waffle House felt like entering a wildlife documentary narrated by someone who hasn't slept in days. The floors were sticky in a way that suggested long-term commitment. The tables looked like they'd seen things. The employees were so greasy they reflected the overhead lights like human frying pans. Mid-meal, a completely unhinged customer started giving a loud monologue to no one, shadowboxing the jukebox and announcing life updates nobody asked for. Outside, two raccoons were aggressively fighting over what was definitely raw meat by the dumpster, and at one point I couldn't tell if they worked there or not. Honestly, I half-expected one to come inside and ask for a shift meal. I understand Waffle House has a reputation, but this place felt less like a restaurant and more like a social experiment that lost funding. I survived, but I will not be returning. read more

It's been many years since I have been to the Waffle House in Irondale off Crestwood Blvd. I seriously doubt I will ever go back. On this day 8/13 a little before 5am, I walked in to a surprisingly quiet Waffle House in Irondale and there was maybe 5 people seated and two others came in for a to go order after I sat down. Not too long after being seated the short-order cook barked at me from the from the grill saying, " I'm alone and will get your order as soon as she can ". She was obviously alone, in the weeds and the griddle was full of food cooking. She was obviously trying as hard as she could to get her orders done and plated. Over the next 15 minutes, she quickly walked by my table a few times while she was getting orders ready to plate and I barked out, " Coco-Cola please - No Rush....." About 10-15 minutes later she served the two guys behind me then maybe 10-15 minutes later she served the others on the counter. Apparently a couple of these orders were to go as well. When she finely got all the others fed and collected their payments she locked the door behind them leaving. After I was the only one in the place she served my coco-cola and took my order. When looking at the menu with no obvious rush for my order, I was thinking to myself what would be something to order that would be hard to screw up cooking.....so I ordered a plate of scattered well done hash browns with a couple of over easy eggs on top with a side of country ham. Maybe 10 - 15 minutes later she served my meal. It was terrible. So much for something hard to screw up. After just a couple of bits, I ended up getting it all boxed to go. When I got home I fed it all to Max, My Great Dane. He did not complain. The Country Ham was wafer thin, very very salty, tough as leather and could be used sole of my shoes, the eggs were over cooked hard and the hash browns were under cooked, not scattered well done as ordered. The Coco-Cola was flat - with no fizz and tasted terrible. There It is everything I ordered that was awful. I really didn't have high expectations at Waffle House but expected it to be better than it was. Max, my Great Dane was pleased I didn't eat my breakfast . He did not complain once. This meal cost $21.00 with a very generous $5 tip. I normally don't tip over 15% when the service and food is awful but given the circumstances gave her 5 bucks. She growled that someone quit and left her alone before I came in. So it appears it's going to be long day for the poor soul. For $21.00 I could have found a better breakfast. read more

The servers here are so sweet. The restaurant is clean and the food is good, quality, and cheap. I've never had any issues in the years I've been coming here. read more

Another great waffle house experience. Stopped in during travel, and was not disappointed. Good service, great staff, and that authentic Waffle House experience. read more

What you see is what you get. Simply Waffle House with wonderful breakfast food. Staff is efficient and quick, however it does get busy on the weekends. No staffing issue here. read more

Waffle House - Hungry? Food? - Breakfast & Brunch Near Me - Irondale, Alabama

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Was my last review a little harsh? Am I being too nice because I haven't been to WH in a while? Was taking my kids for their first real Waffle House experience putting me in rose colored glasses? Was it not having to cook breakfast on a holiday weekend? I really don't know the answer to any of these questions. But they all factor in to my four star review. I have to let poor, poor Justin know that his review of this place where he essentially called himself Gus during a time that was still hopeful. But I am in his boat. Judge me if you must. But Waffle House is an iconic always enjoyable food experience. They biggest difference is the customer service. And this time, my kids splitting an All-Star, waitresses gushing over them, a very short wait and an extra wiping of the tables to remove that typical syrup stick all factored in. When I go, it is either All-Star or Patty Melt. But either must come with hashbrowns. How those crispy taters are served depends on how "healthy" I'm feeling that day. But always so good. Eggs were perfect, waffle was how I have known it from being a wee boy and the sausage was still not the greatest in the world. But it still filled that much needed hunger monster. Great experience and the staff was awesome for working on a holiday. read more

Whoever those 3 night workers were on 6/24 definitely deserves a raise! We had a bunch of food orders and everything came out fast and was cooked PERFECT! Customer service was A1 especially from the guy, I hate I didn't get his name. read more

Maryah literally sucks, got all the food wrong, everything was cold, forgot half our orders, and had an attitude, get new workers.

This is one of the better Waffle House's in town. They recently just tore down the entire building and rebuilt it and it's a great improvement. It's a bit more spacious and a lot nicer, cleaner Waffle House. The food is good but it's kind of what you'd expect. Staff was nice. They also have a TouchTune jukebox which is fun. read more

These employees are complete asshats...got there before 8 pm tonight and they said they were closed. The employees were cooking up food on the grill for one another and when I pulled on the locked door they waved me off..we are closed. Well, guess what the website and FB page state you are open 24/7. I will take this up the chain...gross incompetence...would have tipped like crazy because of mother's day. Irondale is suffering but we certainly don't need a piss poor establishment like this. Taking it up with corporate...incompetence...stealing food from the company and denying them revenue. read more

Couldn't get a table cleaned. Every time I try and eat here, there are many open tables that are not cleaned. The staff lacks a sense of urgency and doesn't seem to mind people waiting 10 mins or more for a cleaned table. Luckily there is one 1/4 mile down the road. This use to be the good one between the two, guess times have changed. read more

Terrible service. Bring you something to snack on, you'll be there a while before they take your order.

**** Pick Another Early Morning Breakfast Attempted to dine in this establishment this morning approx 515AM . There were many Employees inside but everyone waving not opened . Unable to go inside. Decided to try another location Trussville . read more

Let me start by saying that I love Waffle House. There's not a restaurant elsewhere in the South where you'll find CEOs, tradesmen, late-shift workers and folks who have had way too much to drink and need that good, greasy, bready breakfast food, all together and rubbing elbows at the counter. It's a melting pot and I absolutely love that. And their coffee is just fabulous (tips hat to Royal Cup, right here in Birmingham, who roasts and grinds coffee for every Waffle House in the US). But THIS Waffle House ... well, it's just the bottom of the heap. We went there after a concert at Iron City, so we crossed the threshold around midnight. We ordered coffee and a waffle and sausage. Not a difficult thing, or so we thought. The waffle took two tries for Brown, our server, to get right. He forgot to spray the waffle iron and the first one came out in pieces, folded, and undercooked. I watched as he scraped it onto a plate and considered giving it to us - then thought better of it (smart guy) and threw it away. He then poured our coffee. One cup each. Perfect for the first round. He brought us water. He remade the waffle. Again. He brought the sausage. He brought the waffle. We asked for more coffee. He turned around and continued talking with other servers - it was LOUD and a continuous personal conversation amongst the five people who worked behind the counter. We waved at Brown and he looked through us. So we decided to leave. I took our ticket to the cash register where Brown suddenly showed up - he rang us up, I gave him a 20% tip (which was $2.11, and I gave him $2.50) and he actually got mad that I hadn't given him more. I get that this is the toughest job ever - I really do - but I will never, ever go back to this Waffle House. I was appalled at the service and the attitude and the volume and - yes - as one other reviewer noted, it was CHILLY in there. read more

The waitress that I had this morning was absolutely delightful. I'm not sure what people expect when I come in to the waffle house but for me it is always consistently perfect! read more

Waffle House - Best cheese eggs and grits! - Breakfast & Brunch Near Me - Irondale, Alabama

Judge me if you must, but just like Gus I love Waffle House! This is a new location that was just recently torn down and rebuilt. It appears there may be just a tad bit more space here, but it may just appear that way. Everything looks very similar to the previous layout expect in better condition. After the area lost it's Waffle House the support has been huge as it is full most often. read more

Kudos to this restaurant location and the ladies that run the Sunday morning shift! They worked efficiently, were attentive to every customer that walked in; and kept it very clean inside considering the constant flow of traffic coming in and out. read more

This is one of the best waffle houses I've been to. I order to-go, and the employees are some of the nicest I've met in the Irondale/Eastwood area. The food is always correct and tastes great. The bar is usually set low for Waffle House, but this one is great! read more

I never expect much from a Waffle House but this is the worst damn Waffle House there is. The service is piss-poor, the silverware and dishes are dirty, the grits are floating bowls of butter, they forget parts of your order and never come back to check on you...it's terrible. I was in there a few Sundays ago and no one would take our drink order. One guy finally took our food order but refused to take our drink order. We asked 3 different servers for drinks, all of whom said yeah, sure and then walked off without asking us what we wanted. We walked out. I'm not going back. And this sucks because it's walking distance from my house. read more

Clean! Kind! Caring! New year's day and this staff is killing it! Waffle House is know for their good food but this one in particular should also be recognized for their exceptional customer service. In particular my server, Lakecia. She was welcoming as soon as we walked in and attentive to every one of her customers. If you ever stay in Birmingham I recommend you drive the 11 minutes out of town to this Waffle House. You won't regret it! read more

Waffle house are pretty good all the time. Sometimes the serve can be slow at certain time. The preparation of food is excellent in waffle house. I love Waffle house and you are greatest! read more

Fine. That is about all there is to describe this Waffle House. The food is exactly what you expect from WH, cooked in extra butter. This particular place was freezing and our orders took forever to get to the table when they were not busy. With a 2 year old, this can be tough which is why we went t this particular WH. Everything was cooked as ordered and except for never wanting to order a T-bone at WH again, exactly as expected. For $25 for two of us, sharing with our daughter, we will just head to Bogue's or Fife's next time for the same price. The men's room was nasty and smelled like 150 years of heaving smoking. Also, the hipsters with ample plumbers crack sitting right beside us did not make for a big appetite. read more

-Loud pungent odor upon walking in. -I felt nauseous, had to leave immediately to escape the smell, Jesus Christ! -This place stunk so bad as if rotten animals were being stored here. -Floors were slippery greasy. -Waffle irons (5) had not been cleaned for hours and were riddled with cooked batter at the bottom. -There were customers who seemingly ignored the smell or were used to this filthy trough and ate happily; no way in hell, as much I LOVE WF wouldn't I eat or drink anything from this place. The management needs to get this place in order. I wonder how many people have walked out of this place simply due to the smell and dirty floors (of the seating area). My wife and I always stop and eat as many times as we can at any Waffle House closest to us when we visit from Chicago to any southern state. After being there for 2 mins we promptly ran out of this Waffle House, went to the location way up on 59N past the airport at (9227 Parkway East) it was clean and no funky odor. read more

The waitress attacked me with my spoon after I found it to be dirty and showed it to her. Furthermore, they forgot my waffle. Didn't toast my boyz toast either. read more

The waitress was the worst. She kept forgetting my order, she would to offer to make someone something but when she got to us she would say that they were out. I WILL NOT be coming back read more

Extremely slow service. Employees just sitting instead of cleaning the dirty tables. We had to ask for a rag to get our tables cleaned. Honestly feel bad for the owner as the service and food was embarrassing. Hard to find a decent Waffle House in Birmingham. read more

Oh my goodness how I love Waffle House, but after eating at this one I'm having to re think this...no not really I still love Waffle House, but this location Crestwood Blvd, Irondale has got to step up their service & hospitality. It's horrible. I think my husband has walked out of here at least twice. We did finally get a very good meal hear, the steak, eggs & grits, pecan waffle, our ususal & it was good, but the service is always bad. read more

This is a Waffle House...that is about all that I can say. I love the food at Waffle House, but the service can of course be very hit or miss. This location has missed the last few times that we have been there. Food good...service very lacking. Many better locations in town if you have the craving for the food. read more

Friendly staff, crispy bacon, good coffee, and good waffles. Waffle House is always 5 stars.

Super friendly employees victor and Gracie deserve a raise for excellent customer service.

Let me just start by stating that I'm a big fan of Waffle House...but today, not so much. By dining space was not properly cleaned until I brought the issue up. Finally ordered...could see my food just sitting there getting colder by the minute. When it finally arrived, it was ice cold AND not even what I ordered. Still waited on beverages. 10-12 minutes, order reappears with same cold eggs. It sat in front of me 3-4 minutes until cutlery arrived. Still waiting on something to drink. Beverages arrived...wrong. In frustration, got up...paid the bill (not haven eaten anything) & got the hell out of there...nobody seemed to care. Really??? read more

I never expected much from Waffle House but this was the best damn Waffle House I've been to. Scarlett's service was great and the good cooked as requested quickly. read more

Yo screw this place. The service was terrible af. We came in and ordered only four of us, didn't get silverware with our food, the waffles came to us 30 minutes after we had finished our other food... the thing that killed me; WE NEVER GOT OUR DRINKS. I went to the restroom to handle my business THERE WAS NO TOILET PAPER!!! Then I was like yo I'll be savage I'll use paper towels I gots to use this toilet! Went to the paper towel dispenser EMTIER THAN MY INLAWS HEART. When we were paying I just asked "and could I just get those drinks to go please" it took 20 minutes to get 2 coffees. Waiter name tag was "Brown" too much too handle. Will never go back, never been disappointed with Waffle House until now. read more

After reading the previous review, I had to check the map to make sure it was the same location. I have always had a good experience with both the service and food. Sure, it can be a bit on the greasy side, but it's a Waffle House- I'm not going there for health food! Overall, I like this location and I will keep going here read more

This is hands down the most filthy Waffle House I have ever seen. We sit down one morning and wait, and wait, and wait. I started to wonder if we were invisible. As we wait we notice the cook and a few waitresses have a party going in the kitchen. Literally, the cook was dancing for the waitresses. Whooting, hollaring...wow. Since we were still being ignored we decided to watch the show. This went on for quite some time until another waitress appears from the back to take our order. This poor lady looked to still be drunk from the night before or enjoying something in the back room. She was barely coherent and needed to go home! As we wait for our food we notice the kitchen floor, covered in egg shells, waffle batter etc. This made me sick enough to enjoy my cold food and empty coffee cup even less. Needless to say we will never go back. This place needs to be shut down by the health department. read more