Tl;dr: Do not use this company if you have a pet with medical issues that needs medication. Hit or…read moremiss with individual sitters and you have no choice or control over who they send over. I will never use them again after my TERRIBLE experience. Initially used this service for a short business trip with success so tried again for a longer trip to see family between Christmas and NYE. The company sent a sitter I had never met who incorrectly used the pill injector on my sick, elderly cat and forced her to swallow the over inch-long applicator tip. Resulted in $3,000 emergency vet surgery to remove that I had to manage from out of town. So deeply stressful for me but mainly my poor elderly asthmatic cat!! They handled it but SO unnecessary and only happened bc of their bizarre business model where they pick whichever of their employees are available, not someone who knows your house/pet. So if you get one who knows what they're doing you don't necessarily get them again - it's totally random from the customer's perspective. Instead of enjoying my family I had to spend the time managing the emergency they created from afar, stressed and fuming that I trusted this company to send someone competent to care for my sweet older cat. After the first disastrous pill delivery issue they sent the **same person** again a day later who clearly doesn't know how to give a cat medication and she, again, incorrectly gave my cat her medication!!! My cat gets ill if she misses just one day, the medication is a high-dose steroid for her asthma. The employee did not know how to give her the pill, but still marked the medication as administered on their form (I only figured out it didn't happen when I read the notes) and instead of giving her the pill rubbed it on her gums -?!? I am FURIOUS for my poor cat and at the incompetence of this employee they continue to use, along with the management that assured me they know how to give cats medication and yet still sent this individual out after it was proved that they cannot give a cat medication effectively. The other employees seemed to be ok but I had no choice over who they sent over, meaning every visit was a gamble. If you need anything beyond the most basic service, avoid avoid avoid!!!

This review update is loooong overdue. We've been customers of Sitters4Paws for over 6 years now…read moreand they're just fantastic!! The sitters care for our fur babies so lovingly - we always travel with such peace of mind knowing our boys are looked after so well. They have an app now which makes communication even easier - they send emails/messages and many photos with every visit. The sitters follow any instructions very well - we used to have an elderly cat that needed medications and they took care of it no problems! Making reservations for visits in their app is so easy and they approve them very quickly or reach out if there are any issues or questions. They get very busy around major holidays but always make sure to give us a heads up before things get full - above and beyond! On our first visit, a manager came out to the house and met our pets and set us up with a very solid lock box for the house key that the sitters use to enter and exit. They check the mail and will water plants if needed too. They always give our boys so much love and treats and make sure they get some play time in every visit. They fill their food bowls, top off the water fountain, scoop the litter, and even sweep up! Great service! Their prices have gone up quite a bit since we first signed up - but what hasn't nowadays? Lol - their prices are comparable to other sitting companies locally and it's worth it for the peace of mind we get - huge ty to all our sitters and to Sitters4Paws for all your love and care!

So this was my situation. My poor baby poodle Koji has been keeping our boxer Kiwi company outside…read morefor the last year. Kiwi has been really sick. Sadly, kiwi passed away and poor Koji needed some help. It was time to bring him back indoors! His hair was out of control! He was filthy, and needed major grooming. I mean MAJAHHH grooming. Check out the before and after pics... insane. You couldn't even see his eyes. I know bad fur mama. I searched for a local groomer and Sarah was the 1st to respond quickly! I got so lucky because someone had rescheduled and was able to bring Koji in immediately! Sarah is amazing. The minute Koji met her you can tell how passionate she is about her craft. She immediately connected with Koji, and gave me a brief consultation on how long it would take for the services. We left Koji with Sarah. Koji had a lot of work done! It took about 3 hours to make sure every area was given attention too. It's located by the West Covina mall -- so it wasn't a problem to kill some time. Koji got a full service groom ... which was teeth, nails, ears, sanitary shave, haircut/trim, skin check, bath, blueberry facial, and dry. He even came out with a cute bandana. We couldn't really style him because she had no choice but to shave his hair because it was so tangled. But You guys! OMG! He came out looking like a new dog and he smelled like a baby! . She did exceptional. I think there are very few groomers in this world who truly care about their clients and furry customers! Sarah is one of them -- she truly cares about you fur babies and will do whatever it takes to ensure the job is done with care. I highly recommend her for her grooming services! I saw she also offers a doggy day care. It's good to know I have someone I can trust to care for Koji when needed. I hardly give 5 stars unless I feel it's exceptional service--- and this groomer is!! I'll definitely be back! Thank you Sarah for your passion, your craft and attention to detail. Koji will definitely be back!

Called because I needed a dog walker. Sarah answered and enlightened me on so many things. Even…read morethough I didn't need services, she spent the time answering all the questions I threw at her. She is so lovely and resourceful. She is even looking up other dog walkers for me as we speak so I thought I'd let everyone know. This is our sweet pup.

The walkers in the Long Leash family have been one of the best gifts in our lives. We are beyond…read moregrateful that they serve the pups and pets in our neighborhood and we don't know what we would do without them. After using app-based walk and pet-sitting services, we wanted something more personal for our fur babies - we wanted them to see the same people on a regular basis, and to know that there were professionals who were watching out for their well-being with the same concern as us....we found that and more in The Long Leash. The love they get each day in the form of walks, pets, love and attention priceless, but then you add in The Long Leash special touches and it's beyond incredible: -after each visit, your walker will send personalized messages (with photos!) to you describing your angel's antics and actions (they are eagerly awaited by us everyday, and we promptly forward them to members of our family around the country who now love The Long Leash walkers as much as we do!) -we went on an extended vacation during which our walkers visited multiple times a day (messages after each visit, of course), and upon our return found a "welcome home" bouquet of flowers from our pets (our walkers). Adorable. -on rainy days, our walker takes our dog outside but then brings her in out of the rain to play brain games - she literally comes prepared with indoor fun to entertain and engage our angels even when they can't go outside! -they are experts at special requests and seem to love them and view them as a chance to know your pet better. -last but not least, our walker watches our pets' behavior as if they were her own, and notes any changes in appearance, and any new physical bumps or oddities that may be concerning, and any changes in behavior that we should look out for. I feel like we have another partner in their well-being. I just can't say enough about them - give yourself the joyful gift of The Long Leash in your life, for you and your pet!

I absolutely cannot believe this quality of this service- not only are my chihuahuas and cat in…read morewhat is clear to be the utmost professional care, but they LOVE their walks and visits with the long leash. It's so wonderful knowing my pups have this part of their day to look forward to. I get the most amazing daily pictures of my babies on their walks and cuddling at home. It is my favorite part of the day to click on the daily update via email after I know the long leash has been there. Our walker is always within the time frame and is so easy to communicate with. I am so grateful to Leanne and the Long Leash!!!

We've been using Heavenly for a few years now as our local sitter moved, and at the recommendation…read moreof some friends. It's a bit further out from home but all the in-town options were littered with bad reviews so we knew that we'd have to head out a little bit to get something we could trust. Our odd couple duo love it here and know the route so well they'll start whining even a mile or two out. They get loved on and have never come back with any issues. The onboarding process is extremely thorough (including the meet + greet/tour) and I'd recommend this location to anyone looking for a boarding option for their fur babies. Our extended circle (as well as the siblings of our husky) all go here as well - so if you ever catch the derp parade on the grass, those are probably ours! PS - the grooming service is also great. we have a husky and those are *no joke* so that adds at least 1000/10 extra points

DO NOT LEAVE YOUR DOG HERE!…read more Absolutely unacceptable experience. I picked up my dog from Heavenly Pet Resort in West Covina, and she came home covered in ticks. Not just one or two--she had ticks ALL OVER HER after staying at a facility that is supposed to provide a clean and safe environment for pets. As a pet owner, that is completely unacceptable. What made the situation even more frustrating was the initial response. Instead of immediately taking responsibility, my wife was told that our dog must have gotten the ticks after we got home. That explanation made no sense to us, especially considering the number of ticks we found almost immediately after picking her up. It felt like they were trying to shift the blame instead of taking our concerns seriously. Instead of bringing our dog home and enjoying having her back, we had to inspect her from head to toe, remove ticks, worry about tick-borne diseases, sanitize our home, and take her to the veterinarian. No pet owner should ever have to deal with that after paying a boarding facility to care for their pet. To their credit, they ultimately refunded the cost of our stay and paid for the veterinary visit, and I do appreciate that they took financial responsibility. However, a refund doesn't erase what happened or the stress and concern it caused our family. We trusted them with a member of our family, and they let us down.

I can't say enough good things about 3 Mutt-sketeers!! My puppy Harper absolutely adores Maria and…read moreShastee and loves going on pack walks and playing with other dogs. She's learned so much over the last few months and has become very social thanks to 3 Mutt-sketeers. We always get updates on how Harper did throughout the day and what she can work on. It can be challenging to know who to trust with pets but look no further, these guys are the best and we are very thankful for them!

I am THRILLED about 3 Mutt-sketeers! Our puppy Hannah has pretty bad separation anxiety and I have…read morebeen so worried about her. Today was her first day with Shastee and Alex and it went great! Not only did they take such good care of Hannah, but in only one day I can tell they are genuinely kind and good people. I have so much relief that we found them since I have a bit of anxiety myself. There are still good people in the world!

Taryn is an absolute gem! She has been watching my dog Payton while I'm at work and he absolutely…read moreloves her and gets so excited every time I bring him. She is very flexible in scheduling and she has an amazing calm energy with the dogs; they respect and listen to her very well. Payton always comes home so happy and tired from all the playing and walks they go on while I'm at work which has been such a treat. She's quickly become the only person I trust to watch Payton while at work and I cannot recommend her highly enough! Thank you Taryn :)

Taryn has been our dog walker since Kopi was a puppy and he's now 6. She is amazing with him and…read moregives the best care daily! Kopi loves going on his walks and is always excited to see her. Taryn definitely a member of our pack! Can't recommend her enough.

Lily is a true dog whisperer, she can read their minds, and translate to us…read more I called Lily for help with my older dog's aggressive behavior towards a new rescue, and after just the initial phone call, I was hopeful we were on to true unlock. Lily delivered, really making is aware of what the older dog needed and how to make him feel safe and comfortable. After three sessions, and lots of homework in between, we see a huge difference. It's going to be a long road, but I'm confident we'll get there. I highly recommend Just Good Dogs, training the dogs and just as much the owners, helping is understand and support our good dogs.

Lily provided great insights about our two dogs personalities and techniques of how to handle each…read moreone, a variety of creative approaches and covered a well rounded program for training.

We were so happy to find Lola's Pet Sitting Service…read more Lauren has given us peace of mind when we travel. Our dog is happy and comfortable in her own home. She gets walks and loves to play hide and seek with Lauren. lol She treats our sweet doggie like her own. Very responsible and on time. Highly recommend.

Lola's Pet Sitting services have been outstanding! Lauren has been so accommodating and our three…read morecats love her. She's always on time and always adds a personal touch to our kitties. I highly recommend her services and she's the best! Walter and Terry

Alex is a wonderful trainer! She has been walking and training our dog for more than a year, who…read morehas improved dramatically. Alex also took her to the dog park, community parks, and Pasadena city walk to help her socialize. She has been punctual and responsible. Our dog loves her so much that just hearing the name of Alex excites her. We strongly recommend her!

Alex is super professional and friendly. We have 2 corgis and they both love her! She helped us…read morewith basic training when the corgis were 12 weeks old. They love boarding with her and her border collie. The best of friends. She has worked with us through some food resource guarding issues and some mild reactivity. She also was great at assisting during the whelping of our first litter, weaning, desensitization, socialization, and training. Alex is so experienced and you are really in great hands when it comes to your canine companions (or any other pet). Highly recommend to anyone in the SGV area!