There is absolutely nothing left on the table when it comes to extraordinary dental care and…read moreservice. Dr. Hernandez and every member of his professional support staff have been with him for many years, and each is as skilled, compassionate, and dedicated as anyone could hope to find. Although I have been a patient of Dr. Hernandez for a number of years, I recently chose to undertake a lengthy and complex process to restore my teeth to a condition better than they had ever been--even before a serious automobile accident decades ago. During our discussions, I mentioned a procedure I had learned about. While Dr. Hernandez was aware of its existence, he willingly invested the time and effort necessary to research it thoroughly and determine how it might best be incorporated into my treatment. Throughout the extensive work performed on both my upper and lower arches, Dr. Hernandez and his entire team have been consistently supportive, encouraging, and kind. Equally remarkable, I can honestly say that I experienced no pain during any of my visits. It is difficult to adequately express my appreciation for this practice. Clinical excellence, professionalism, compassion, integrity, and genuine concern for patients are evident in every interaction. I do not believe I could offer a higher recommendation. Dr. Hernandez and his staff represent the very best of what dental care should be. -- Max Stephens

The staff is super friendly. It is easy to book an appointment…read more During the procedure, Dr. Hernandez & his hygienist explained every step during the entire process which makes me trust them & know that I am in good hands They are vey professional, the clinic is clean. I highly recommend this place and definitely will be coming back for the future cleanups. My family now all sign up with Heritage Dental.

Completely Awesome Group, Dr Councill is the Best and he has a very professional, courteous and…read moreFriendly Staff. Simply the Best!!

Dr. Glass is very patient and excellent communicator. I have always been treated well by entire…read morestaff. Easy parking and clean facility.

I came to the clinic in severe dental pain, with a history of chronic illness (including an ICD and…read moreLong QT Syndrome), long-term medical trauma, DV situations, and financial hardships that have made accessing dental care more difficult throughout my life. I was 100% honest and embarrassed by these circumstances and was promised I would be met with zero judgment in the care I received. At first, everyone was reassuring and approaching me with care, because they could tell that I was nervous. They recognized my anxiety very quickly. I fully understood prior to my arrival that I need cardiology clearance to continue with a sedation or extraction. Thats why I only scheduled a visit for the New Patient Special-- it only includes your X-rays, an exam, and a cleaning. I didn't expect anything more or less. I tried explaining this to Dr. Farnam Farzam while he continued talking over me. He assumed I didn't want to hear anything he had to say to me when I grew sad after my exam results, and started asking me questions about why I can't get cardiac care or get there efficiently. He found himself unsatisfied with all of my answers and "couldn't believe" anything I was saying. He went so far as to ask, "So you just don't care about your health, or what?" and seemed to disregard my experience because he has "never heard of all that." When he asked if I had a driver's license to take myself to a cardiologist for dental clearance, I answered honestly: "No." Before I could explain that I only have a state ID, he interrupted and said, "So you're not a person or even a human being in the state of Texas? So, you don't EXIST here? So how did you get HERE today?" I nervously made it known, "I feel a little judged," and that's when Dr. Farnam Farzam became VERY irritated. I started to tear up from this spontaneous mood swing, which triggered him to inform me that I'm "not about to guilt trip him for being cautious." He then shoved his chair away, said "We're done here" and completely walked away from me. He threw his hand up and demanded that his wife, Dr. Melanie Farzam, made sure to issue me a full refund so I could "afford a taxi." Sitting there in tears, I ask her what just happened. I simply said "I feel a little judged" and that was the immediate response. I wasn't even rude. She tried explaining to me, without speaking to him, that he just meant my financial situation was being taken into consideration and that he wants me to use the money to get to another clinic with doctors to complete my care-- that if her daughter was extended that same grace, she would take it-- and that her husband "isn't angry" and "isn't a bad guy." Moments later, he returns and doesn't exchange any words with me. No cleaning ever was done. Dr. Melanie Farzam -- who remained professional -- closed the visit and explained my prescription to me. She even offered to call it in herself for my own comfort and walked me to the door. While I appreciate the immediate refund and Dr. Melanie Farzam's help, this experience was so incredibly dehumanizing and disheartening. I would not recommend Dr. Farnam H. Farzam to anyone, especially those with trauma history or financial hardship, who may need care and are seeking basic human decency. *I was also prescribed pain medication that I can't take due to my Long QT Syndrome. My condition was written clearly more than once and stated verbally multiple times. This is truly shocking after the insensitive spiel I was given about him "not wanting me to die in his chair" and how I'm a liability if he were to perform services I didn't ever ask him for.

We love Orion Dental Specialties! We have been coming to Dr. F and Dr. M for years. The atmosphere…read moreis comfortable the staff is professional. My children love them and i feel like a new man every time i come in for a cleaning. I highly recommend Orion Dental Specialties!

I love this practice! EVERYONE is nice, sympathetic and appear to truly love what they do. Dr…read moreHamid is a lovely lady that does absolutely beautiful work. I had two slightly chipped teeth in the front, and you would never know that they've been repaired. They look amazing. She also has a rounding periodontist that is also a fantastic lady, Dr Dong. I've had one gum transplant for receding gums and am scheduled for my second (and thankfully final) area next month. If you're a dental chicken, they offer gas! I only use this during the transplants, but they will gas you for your cleaning if you ask. See boys, there's no excuse not to go to the Dentist! Anyway, 5 stars all the way.

Dr Hamid, and her staff, is so friendly and considerate. I'm so happy I found her practice.read more

Every girls worst fear of having something bad happen the day of engagement photos happened. My…read morefront tooth broke. It was my fault of past neglect but I didnt think it would happen the night before engagement photos. I called the emergency line in tears, asking for help and she made an appointment for me to come in Saturday the 20th even though her daughter just got in town for the holidays. She fixed my tooth and it was great she did it in less than an hour of course it was only me as a patient. She was seriously so great I down loaded yelp just to leave this. This is coming from the girl with severe anxiety

Embarrassingly enough I do not prioritize dental care. I had been in years. Partly because I hadn't…read morebeen in years. The dentist was always painful and scary. I had a really good experience with them. Paula was my dental hygienist. She was patient, calm, friendly, and I didn't feel judged at all. The tools used were not like the previous ones I had experienced. I didn't even need numbing. I definitely will go back for continued services.

Dr. Huber did a great job on a crown prep visit yesterday. The staff is always friendly and…read morefirst-class. Nolan Lehmann

I am a new patient for the practice and am very impressed with them. They are very caring and will…read morespend the time explaining everything and answer any questions.

I needed a cleaning and either an implant or a bridge for a broken tooth. The new patient cleaning…read moreand exam process was excellent - but, I didn't form my negative opinion UNTIL seeking a second opinion due to the high prices received in my treatment plan. (3 unit bridge for my missing tooth -$6000, one crown on tooth that needed to have amalgam filling removed -$2250.) When I arrived at the next dentist with my x-rays from Dr. Scott Anderson's office, the dentist concurred with the work needed - with one HUGE difference: He said that, first & FOREMOST I should remove my badly decayed WISDOM TOOTH. I replied, "What wisdom tooth" thinking they had all been removed. He then proceeded to identify it to me in his X-ray AND Dr. Scott Andersons X-ray. Furthermore - he said that he would refer me to an oral surgeon for that work - but that he would recommend that I have that tooth extracted because it was a health issue while the others were mostly cosmetic. (Please note that the wisdom tooth was still fully in the gum, but it had opened the gumline just enough to allow bacteria in which had started the decay process - it was impacted and likely beyond the scope of Dr. Scott Anderson's ability to remove it as well). I asked the new dentist if it was possible that Dr. Anderson could have 'missed' that badly decayed tooth in the x-ray - to which he replied, "No dentist could miss that tooth." This led me to only one logical conclusion: Dr. Scott Anderson chose only to create a Treatment Plan based on quick, easy, profitable work that he could perform. I call that 'selective dentistry'. The sad thing is that the overall experience was positive (prior to me finding out WHAT HE FAILED TO INFORM ME OF - WHICH WAS MY MOST SERIOUS PROBLEM - THE WHOLE REASON X-RAYS ARE TAKEN IN THE FIRST PLACE). So, Dr.Anderson was completely content to perform $8250 worth of 'gravy work', only to leave me with a badly decayed wisdom tooth (which if you could have seen it after I had it extracted, would have surely had me in serious pain within a short matter of time) - only to probably 'inform' me later, when I returned in pain - that, 'Oh - I see - you have a badly decayed wisdom tooth... here, let me REFER you to a specialist - oh...and see my receptionist on the way out to pay for your consultation fee!' His office contacted me to return for another cleaning - at which I explained all of this...predictably no one reached out with as much as an apology. This just reinforces the practice of ALWAYS seeking a second opinion. By the way... that 'broken/missing tooth that had created my need for a bridge' was a molar that was decayed approximately 35-40 YEARS ago... I went to my dentist who said only that it had to be extracted. I declined. I sought a second opinion. The next dentist said IMMEDIATELY (and without knowledge that I was getting a second opinion) that he needed to do a root canal followed by a crown. He NEVER even offered extraction as an option! I got to keep that tooth for 30+ additional years! GET SECOND OPINIONS - and DON'T TELL THEM THAT THEY ARE THE SECOND OPINION.

My family has been consistently overcharged to the tune of $1k by this office. We were required to…read morepay after each visit based on what they said our insurance does not cover. Dr Andersen is in network and our payments should equal EOB patient responsibility. When inquired about one of the charges, the office said they apply difference to other family members on the same insurance. Well this never happened. I have, in good faith, made many attempts to address this with the office since 6/13/24 and finally requested for the office to upline it to the dentist. Not one time someone reached out back to me on this issue. Even though I provided the copy of all EOBs and payments in question along with my reconciliation. Attempt by MetLife representative on 9/10/24 to reach the office also failed. 3 months later, the answer I still receive is that billing did not have time to look into this.

Sometimes a review is very simple. They're the best. This is where you want to be for all your…read moredental needs. We needed a new dentist and a recommendation was made to Dr. Zaina Timmons Farah at Lakewood. We particularly needed a dentist who was extremely skilled in very technical dentistry in order to deal with a family member's complicated situation. I made an appointment for a new patient visit for both of us and sat back pleased with myself. And then it happened. We were sitting in a restaurant and my husband exclaimed when his upper bridge fell out and onto his plate. So I desperately got on the phone while eating lunch to see if our new dentist could take an emergency visit from a patient she had never even met yet! I told our waitress what happened and she asked who our dentist was. I figured there was no chance at all that she would know our dentist given the size of Houston. When I said it was Dr. Zaina she exclaimed, "Oh wow, I know her, she's absolutely wonderful and if you look her up on the Internet you'll find she's the best in Houston!" As has always proven to be the case, the staff in this office are great and they were able to get us in on an emergency basis. We saw Dr. Ray who was able to squeeze us in. We both thought Dr. Ray was delightful. And then when Dr. Zaina helped figure out what was going on and what needed to be done in short order, I can't tell you how happy we were! Everyone we've worked with at Lakewood has been very professional and I was so impressed to find that they have their own lab on site to work on their clients' needs. This means that you as a patient are a top priority. How often have you had work done elsewhere and waited months for things to finish up because of having to ship from the office to the lab and back again, and then repeat and rinse over and over until all the adjustments are right. They know how to take care of business here! We love Dr. Zaina!

Honestly, this place is the place to go! They take all kinds of insurance and help you every step…read moreof the way! The staff is super attentive and always communicative! Dr. Farah is amazing!!!!!!! I am one of the biggest cry babies when it comes to anything and she made me feel sooooo much better! The whole staff is amazing and I highly recommend this place.

Nice dentiast,nice location. My hygienist,Whitney(???) that…read moredid my teeth cleaning was very friendly and we got along. She didn't hurt me too,much,despite all my.plaque buildup. I was in need and expected a bit of pain as I haven't been to the dentist in a while. I explained to them that I hadn't had insurance for most of my adult life,so when i called to find out if they take my insurance,I was happy to find out that they do in fact take my insurance, and that finding a dentist wasn't THAT hard,as I have heard tale about. LOL I chose them because thwy are close to my apartment and that when I called,the front desk said the cost of my visit would be taken care of by my insurance benefits, ,so I had nothing to worry about except copay. Well,fast forward a few weeks and I got a bill for $100 something for the cleaning after all... ........... I guess I am not TOO sore about it because I could afford that bill at that specific time,but for a little bit I felt tricked....but they did a good job on my cleaning and gave me all the info I requested on braces for adults,and the office was clean and Jeanine at the front desk was SO FRIENDLY.

I was told in October 2022 I had a cavity which needed to be filled. I was leery because…read moreunnecessary procedures had been suggested in the past going back years. I went to another dental office two weeks later to get a second opinion and surprise surprise there was no cavity. A few months later, in 2023, I returned here for my dental cleaning and examination and I asked how the cavity was looking. I was told it hadn't enlarged, but I should get it taken care of. Jump to May 2024; I went to a new highly rated dental office and they took new full x-rays, performed a thorough examination, and a cleaning. I asked about cavities and was told I take very good care of my teeth and there are no cavities. Then I told the dentist and hygienist what I had been told at this office and they were appalled. While I was very pleased with the hygienist Amy, I will not be returning to this establishment.