Chris Humphries in the imaging department was fantastic. Really listened to our needs and helped to…read moreget my wife taken care of. You could really tell how much she cares. Great experience!

Went in for an appointment and the technician doing the exam was fantastic!…read moreVery gentle, kind, friendly and efficient. My appointment went quick and easy. The hospital was clean and everyone was nice.

Care is way better than 1870. They have antibiotics, anti…read morevirals, and joint replacements, cardiac stents. No draining of evil humors. They have propofol, no chloroform or ether for these anesthesiologists! They also serve people of all ethnicities and take most kinds of insurance. Can't say enough about this place compared to what we had 150 years ago

THIS REVIEW IS SPECIFICALLY ABOUT MY MISSING PROPERTY! I was…read morehospitalized at UNC Rex from May 21, 2026- May 29, 2026. Knowing the complexity of my many chronic health conditions and my long medication list, it would be important to me and the staff if I bring my detailed medication list, so I emphasized, many times to make sure my property arrives to my room with me, yet, it was lost for 24 hours hours. During that time, after a complex spinal surgery, I wasn't given my correct medications, or the correct doses at the correct times, which happens frequently when I'm hospitalized, not only at Rex. Once it was found, after I complained to Patients Relations, the head of security came, but for reasons I still don't know. He did a good job explaining how the security process was supposed to work, but he didn't explain how my property got missing. especially, after me emphasizing it's importance to my hospital stay. It was as if he couldn't realize the procedure wasn't relevant. What's relevant is what actually happened and why. His explanation was the most incompetent, unprofessional, and unethical explanation imaginable. His staff members were sleep so he, evidently, didn't think that losing my property was worth waking up his staff members, who knew the details of what happened. As if that wasn't demoralizing enough, he then told me to file a complaint while walking out. Mostafa Foluke'.

How can this be a pediatric emergency room without offering a mother's room? It's extremely…read moreinconvenient. This place felt extremely nasty & rushed. We waited 2 hours for results. I wish I had a better experience but it wasn't great at all.

My husband and I came here to get our recommended vaccines for Africa that other facilities did not…read morecarry. Our nurse was very informative about what we needed and suggested other vaccines we didn't know about. She gave us pamphlets about possible diseases in Africa and what to look out for, not to wear dark colors because it attracts a type of fly, etc. The room was clean and organized, welcoming, too. They were very gentle giving us our shots which made for a pleasant experience. We came out well informed and ready for our month-long trip to Africa and above all, prepared. Absolute wonderful experience and highly recommend going here for your travel vaccines!

I recently fell and fractured my ankle, requiring surgery…read more From the minute we arrived to WakeMed North until we drove away (1:30 pm until 8 pm) our experience was top notch! The quality of care was outstanding and the friendliness of every single employee we interacted with was amazing. The intake lady, Addy, was so kind and helpful. Regine the nurse who cared for me was kind and so warm. I was very nervous and she helped me feel more comfortable. The EKG nurse (I believe was Chantal/Cherene) was sweet, funny and made me more relaxed. Dr Rossi, the anesthesiologist, explained everything and was very professional and kind. The anesthesia nurse (a man, very kind!) was great. I don't recall his name because I was getting very loopy! Dr Correa my orthopedic surgeon was terrific. I met him earlier this week to schedule the surgery - he's funny, kind, and takes time with his patients. Overall, a great experience - considering this was a surgical procedure and I was a wreck. The care and concern by all staff was evident and so very appreciated. Side note - parking spaces very close to entrance, which is so helpful.

Have been going there for eight years and haven't improved at all. All they wanted to talk about…read morewas diabetes. They didn't care about my other issues. They just wanted to refer me to other doctors. They didn't do any surgery at that facility, so you had to go to another one in an ambulance. It's just a money racket.

My mother's experience with Dr. John Kaspar and WakeMed Urology was nothing short of unacceptable…read more After her initial surgery, she was left dealing with extremely difficult and stressful circumstances that dramatically affected her quality of life. Instead of feeling supported by the physician and healthcare system we trusted, we were left feeling completely on our own during a time when proper medical guidance and follow-up were critical. What was most frustrating was the complete lack of accountability and follow-through. At our last appointment, Dr. Kaspar specifically informed us that his office would be reaching out to schedule the next follow-up appointment. That never happened. No phone call, no appointment, no communication, and no explanation. For a practice responsible for caring for post-surgical patients, this level of neglect and lack of coordination is deeply concerning. Throughout this entire experience, we felt as though my mother was treated more like a chart number than a patient. When a family entrusts a surgeon with the care of a loved one, they expect not only medical expertise but also professionalism, communication, compassion, and a commitment to ensuring proper recovery. Unfortunately, our experience with Dr. Kaspar and WakeMed fell far short of those expectations. The combination of the difficult outcome following surgery and the complete failure to follow through on promised post-operative care destroyed our confidence in this provider and the practice. We would never return and cannot recommend Dr. Kaspar or WakeMed Urology based on our experience. Patients deserve far better communication and continuity of care than what we received.

I was recently a patient at WakeMed Cary Hospital. I was seen in the ER/ED on a Wednesday night,…read moreadmitted to the hospital the next morning, and released the following Tuesday night. My experience with each staff member was superb! Everyone- my doctors, nurses, nursing assistants, lab technicians , the folks who delivered my lunch trays, (and anyone in between) treated me professionally, with kindness, compassion and respect. I really want to give this hospital 5 stars but I can't due to one major issue. The bed, precisely the mattress was horrible! I was admitted with an issue concerning my spine, yet the mattress on my bed actually made my pain worse. There was a visible dent or "wallowed out" hole in this mattress which caused me enough discomfort that it interfered with my ability to sleep, and added to my pain level. I mentioned this to several staff members, and the reply was always the same, " That's what everyone says. All the beds here are in poor shape." A nurse gave me a small cushion to fit in the hole in hopes of helping the situation, which improved it very little. They were in the process of trying to find a better bed, but I was released before it happened. I am not a person who complains much, but I realized that if the reply was always-" most of the bed are like this," Then there are so many other patients suffering during their stay at WakeMed Cary Hospital, something must be done to correct the problem. I sincerely hope that WakeMed's Supply Chain Executive Director will take this to heart.

Lousiest ED service. My wife was wheeled in due to very high BP in Wake Ambulance which could not…read moretake us to Raleigh Duke or Rex ED. ED intake service at WakeMed is so poor. Many patients came after us and they were taken in. Front desk ould not give us any update when our turn would be. When pushed, they took BP once in three and half hour - for a patient who came to WakeMed ED for high BP!! Very dissatisfied.

After getting bit by something I first went to CVS they were nice enough to say go to an urgent…read morecare, so I went to my provider - they looked at my hand and since it was swelling and hurting they couldn't help- they called Wake Med emergency and told me to go there. I got there at 3 pm - Since it was 3 pm they said it would be a while because it was change of shift time. They drew blood and I waited. I had time to read and look around- if you look closely at the picture the sheets.... I seen the Doctor he was super nice, got two prescriptions --black widow bite- I was there about 2.5 hours (still worth the wait- hand is healing)

Clean. Easily accessible. While not 24 hours sufficient enough to accommodate most schedules…read more Track, pool and sauna inside. Regularly scheduled classes as well. Great alternative to other well know purple and gold gyms in the area but at a cost.

I must say, I was highly impressed with the efficiency of this office. I fell violently ill…read moreThought it was the flu. The Doctor nurses were nice & thorough but rushed. Front desk reception were devoid of emotion. Not the best front line of representation. They may as well had been robots. Once in a observation room, I received Really good/professional service. Turns out... I came down w/ food poisoning (at least that was the diagnosis). I was impressed w/ all the steps taken: 1) Blood Pressure 2) Temperature 3) Urine Sample 4) Blood work (panels). I would definitely return should something happen when I'm in town again.

The coworkers are Great! Upper management . Supervisors, the most uncaring people you will ever…read moremeet . They will not work with you for anything they truly don't care about you or your family . They are kind in the beginning but it is all fake . I stay because of the girls I work with , they are amazing but this place is a revolving door and until they realise they are the cause of it it will continue to revolve . They can not keep people because they do not want to pay what you are worth , and also it doesn't matter if you are in school or have other obligations it doesn't matter to them . It's good to have your resume but that is it

Nobody truly wants to be able to write a review about a hospital but this needs to be written. In…read morethis triangle area, there are more than a few choices when it comes to healthcare. I hadn't been here a week when I needed assistance so distance won the battle. I went to a location closer to my home then was transferred to this main campus. Aesthetically, it's not the most modern hospital in the area meaning it's not necessarily "pretty". At the end of the day, that doesn't matter. My interactions were all pretty seamless - from the registration counter to conversations with surgical staff and every step in between. The standout group were all the nurses who helped me during my stints. They were some of the kindest people I've ever met. Which signaled, to me, that they were/are being treated well by their employer. To say this was a live-changing exchange is an understatement. If I had to make a choice on one of the best hospitals in the area based on the level of care and commitment from staff, I'd choose WakeMed.