They were so wonderful when I brought my cat in with issues with his back legs. The customer…read moreservice is top notch!

If I could give 0 stars I would. We've been coming to this practice since 2022 w/ our 4 cats. We…read morehave been fostering & adopting cats for 25+ yrs, along w/ 20+ yrs of TNR. We've always recommended this place to all our friends with pets & new cat parents that adopted from our cat/kitten foster group. We've also invested a great deal of time, energy, trust, and money in this practice. But last week that all changed with a very traumatic experience when we lost our beloved cat Ziggy. It will haunt us for the rest of our lives what we saw, & went through. We were treated very poorly with our eldest cat Ziggy who was the sweetest most gentle little soul. This place is not what it once was after shifting owners. Unfortunately this place is riding on the coattails of its previous good reputation. Ziggy was the cat that changed the minds of people who were afraid or misunderstood them. He greeted anyone who came to our home & would sit on their lap instantly. He also had a keen sense for bad characters, for example we had a repair man & I almost caught him stealing. I knew something was off when Ziggy didn't greet him. Cats have super powers like that, they know when someone isn't kind hearted & is hiding behind a fake mask of smiles. Our little protector is gone & his untimely death could have been prevented. We have yet not received the detailed medical records/receipts of the day he died despite asking multiple requests. We were never made aware of what he was going through despite being told we would be called back in a few minutes & nothing would be done without our approval first. Instead 20 minutes passed. Our bill is astronomical & we feel so trapped by this experience. He started having seizures Dec. '25. We scheduled the 1st visit & they assigned us a new vet that he's never seen & made us feel even more confused because they suggested he might have cancer. We sought a second vet's opinion at another place & they said he still had several years of life, & to continue his special diet & hydration methods. They saw his blood work & did not determine cancer. Then they suggested we go back to our primary vet (this place) & ask to consider kidney disease as the cause of the seizures to receive medicine to stop the seizures. So in March I scheduled another visit with the same concern only to be dismissed again because I didn't agree to x-rays & MRI. She suggested I should think about euthanizing him. She didn't validate the detailed description I provided in order for her to determine what he needed & wasted my time. Ziggy ran out of time thanks to this. They seem to think that a pet parent's descriptions are useless & that a machine can determine it better. At some point she suggested he was "just tired" -- I know the difference between tired & looking off, you know it in your gut! I have spent over $5,000 dollars here & in such a short amount of time to try & get my cat the help he needed. I feel like they just saw dollar signs, not a little soul who needed serious help without exploiting the vulnerability of his situation. Instead I felt like I was going in circles at this place, every time I booked an appointment they ran the same expensive blood test & offered only premium expensive options. If I start asking for more options they'll bring up euthanasia, which was brought up multiple times causing me distress. He was still very much a lively 12 y/o cat, eating well, drinking water, active, performing his tricks, playing with toys & with his step sisters, & improving in his daily activity thanks to the supplement taurine which we started on all our cats last year. When I told her that this supplement was working she doubted & seemed annoyed. Her tone discouraged me from thinking it made any difference at all. The oddest part is how she expressed denial when I told her he was more active but still having motionless episodes aka seizures. He needed medicine. Never again will I set foot here. We feel betrayed after years of being loyal patients. Our trust has been broken with irreversible damage. Ziggy is gone forever & his case was in our opinion mishandled. There was no compassion. They overstepped boundaries that made us very uncomfortable & caused us to question how things transpired. The way they handled Ziggy's case & the poor customer service we received after his death is so painful. They even threatened legal action when we protested our dissatisfaction with their services & lack of billing transparency. Our 1st Amendment rights aren't being considered here. This is a painful nightmare we never thought Ziggy nor us would have to ever endure. It will take us a lot of time to heal due to all the added aggression we received. RIP our sweet baby boy you deserved so much more.

Have gone there for many years. Was fired as a patient/customer today for i am not really sure…read morewhat. Years ago this was a pretty good vet, then they got bought out, and since i have never seen the same DVM two years running. Took my dog in today to get bloodwork done, and to get a lump tested to see if if she has cancer again. The new, very young vet listened to me explain the reasons i had come in (for maybe $500-600 worth of services), and responded by trying to upsell me on testing/meds for osteoarthritis. For context, i have never been to this office without several upselling attempts by staff. I explained that i was looking at a very expensive visit today, likely followed by thousands of dollars of cancer treatment, and that i was not interested in discussing arthritis today. The vet had no idea about testing costs, so someone else was brought in to explain that. There was a long pause, and then the office manager came, and reproved me at great length, in very vague and confusing language, for being dismissive to her staff, and told me i was free to leave with no charges if i wanted to. I said that i would rather proceed with getting the services that i came in for. Apparently this was the wrong answer. She then told me that they did not want to provide me with any services. A thoroughly weird experience.

My dog had a lump that appeared out of nowhere . I brought her in for the lump and a teeth cleaning…read morewhich she really needed . Everyone from reception to the discharge was very helpful . Alissa the manager helped me schedule since my hours are weird she' was very helpful . On the day of Morgan and Daryl were excellent keeping me in the loop . Also I was very happy with the post op instructions and after care . And a call to check up on my little piper . They are my new vet !

New Years eve my almost 17 yo Pug Maia is having trouble breathing, my vet is closed, emergency vet…read moredidn't open for another 3 hrs. I was in a panic. Then I remembered I boarded my dogs here a couple weeks prior,. I called & was told to bring her in now. Dr Schwarz comes into exam room,gives her a look over then listens to her heart & says I need to take chest Xray now. I knew @ that moment from the very concerned tone in his voice & the look on his face that my girl wasn't coming home. After he gave me a detailed explanation of the X-Ray he brought me to her. 2 of his staff were standing over my girl,one giving oxygen & slowly petting her & talking to her, the other also petting her, it appeared were assuring Maia they were with her. I had to make the decision to let my furbaby go. Dr Schwartz gave her the 1st shot & I was able hold her, hug her, stroke head talk to her, until the end. As upsetting & heartbreaking this was Dr Schwartz (who is not my dogs vet) could not have been more wonderful, compassionate, or empathetic. And this extends to all the staff who were there. I want to say THANK YOU for making this very upsetting situation "tolerable" with the kindness you extended to me, I deeply appreciated it. A few days later I get a sympathy card from Dr Schwarz w/ doggy footprints. Thank you, again Most deserving of a 5 -Gold Star rating

After using this practice for 5+ years, I'm happy to say we moved on. What started as a very fair…read morebusiness turned into chaos. Slowly, things like grooming and boarding shut down, the vet would always come in slurring, stumbling, drunk. Questions stopped getting answered. Appointments cancelled by them. I had tried to make an appointment in late June and was told to just go somewhere else. So I did.... In August I immediately get bombared with calls, texts, emails about how my pets are due for vaccines now. They continued to lie and pressure me about dates (my pets are not due until September). When I asked "I'll make an appointment but can you tell me what just happened for the last few months and why your staff advised me to seek elsewhere?" I was hung up on and never received another notice or message. Something really shady is happening at this poor excuse of a "practice".

Really great place, so happy we found it! They treat our…read morefur babies well and are super friendly!

Recently had the Wife's Dog operated on second time (Cancer) ... Boss wasn't ready to put her down…read more Long story short a couple of thousand dollars later which we paid OFF in time., she goes back a couple of weeks later with the latest edition to get a shot. They refused to bill, said find another vet... talk about take the money and Run !!! Dr. Fisher is probably Turnibg in his Grave. I would not return to this joint, if they offered a free year of Vet service... thought very highly if them till they pulled this crap. Fool me once, shame on you ... WON'T happen twice.

Finding Airport Veterinary Center has brought us such peace of mind. We initially sought them out…read moreafter finding a kitten outside, and after meeting Dr. Weiss and his team, we immediately shifted our dog to their practice. We appreciate their flexibility and availability, as we do not have to schedule appointments months in advance. We have even had more than one situation in which we had to bring our animals in unexpectedly, and each time they were quick to call back and were able to get us in within hours. The turnaround time for the testing we have gotten has also been incredibly quick (usually within hours) and we appreciate how thorough they are when they explain findings, options, etc. They truly seem focused on providing the highest quality of care without the fear of bankruptcy. It never feels like they are trying to sell you on something to increase their profits rather, they are transparent about pricing and often recommend the less is more approach and what options can be explored/tried before jumping to the most expensive interventions right off the bat and each time, their recommended interventions have been spot on in addressing our pets' needs. Dr. Weiss' straight to the point approach really eases your anxiety, because he focuses on the symptoms and presentation and what can concretely be done rather than allowing you to let your mind get the best of you or worrying yourself with all the what if's. We are really grateful to have found this practice and look forward to working with them for years to come.

He's over priced and non caring with an aweful bedside manner. Lots of attituted from this one.read more

Remarkably responsive staff and veterinary professionals. Very grateful for the quick scheduling…read morewhen my cat was clearly unwell and in need of attention. As I had feared, loving and caring for our creature relatives is pricey. But the professionalism was notable. Impressed by their immediate care and clarity about processes.

I never have to wait longer than 5 waiting room and the Veterinarian and techs get along with my…read moredogs very well. My dogs are always excited to see them. The Doctors are genuine animal lovers.

The staff is friendly and knowledgeable and helped us make an appointment for the day after we…read moreadopted our two 8-week old rescue puppies. The vet gave our puppies a thorough exam during their first visit and found that one had tapeworms. He gave us a pill for both puppies and there was no sign of tapeworms several days after their pill. The vet also noticed that one of the puppies had a small hernia. When we brought the puppies in for their first distemper shot at 9 weeks old, the vet was so adept at handling the puppies and giving them an injection, that neither puppy flinched. I should note that the puppies are a little under 2.5 pounds.

Dr. Breite is amazing vet with a great care for my pets. They staff is just as professional and…read morefriendly as he is. I could not be any happier knowing my cats are in his best interest under his care.

I have visited the hospital that Mintzer Howard co-own's called Arlington Animal Hospital. Her…read moreoffice manager Nicole Peterson was completely unprofessional and rude. I have no idea why someone as established as Mintzer Howard would employ such vicious and nasty woman. This review is not biased and I want to explain the events that lead to me leaving this bad review. And for the record I am not the only one venting about Nicole Peterson, just visit their Google Reviews page to find out. Our original encounter with his office manger Nicole Peterson was last month. Up until that point I thought I had a wonderful relationship with the hospital. They had cremated our first dog and did a full dental for my second dog. Just for context I wasn't just some crazy person walking off the street. We have spent thousands of dollars at Dr Howard's hospital to get the best care possible. From the start Nicole Peterson was rude, unapologetic, and short with us. And even though I didn't appreciate her bad attitude, we suffered her condescending tone so we could get the care we needed for our beloved pet. She agreed for us to come in for a visit for a check up so I can start my dog Max on heartworm medicine. My entire family heard her confirm this multiple times, because she was on speaker phone for everyone to hear. The only reason she was on the speaker phone was so they could bare witness to how awful I was being treated. Well it turned out I was allowing myself to be treated like dirt for nothing, because Nicole Peterson never documented our pre-arranged meeting. She not only denied talking with us previously, she was also completely unprofessional with the way she was talking with us. We asked to talk to Nicole's supervisor and she told us if we weren't comfortable with Nicole's treatment of us that we shouldn't come back. At any point they could of just apologized and it would all be under the bridge. I don't take any pleasure in leaving a negative review. This is my first time going out of my way to document a business like this. This review is for all the animal lovers who value their pets like their own children. While I enjoyed my brief time with the staff up until that point, I have to wonder how they treat my animal when I am not around to observe what is happening. After all it seems like Nicole Peterson's actions were covered up and her bad behavior was overlooked. If it is acceptable to talk to a client who has been visiting them for some time, then how do I know they aren't treating my animals the same? I don't know if the owner Dr Howard is aware of Nicole Peterson's ongoing poor behavior. I pray for the animals he is in charge of that he is not. Because then there Is hope he may do something about her attitude problem. I also hope that someday soon he is made aware before Nicole Peterson upsets more patients and clients any further. After all there are plenty of other vets for my dogs to go to, at least now they are somewhere where the staff treats us with the empathy my animals deserve!

Dr. Mintzer saved my cat Sammy last year when he couldn't pee. I had called my regular vet and he…read moretold me to go to the emergency clinic because he was about to close. Dr. Mintzer's receptionist told me to come in right away because she said Sammy's condition could be fatal. She got Dr. Mintzer on the phone while he was on the way home and he turned around and came back to treat Sammy even though I wasn't his client. Sammy had a rough time but survived his illness. I now bring all my pets to Dr. Mintzer at Mid Hudson Animal Hospital. The staff is great. Each time I come in they remember Sammy's close call. The office is clean and never smells like my last vet's hospital did. I highly recommend Dr. Mintzer to anyone who is looking for a great vet.