OMG. A 5 star resort without a doubt. The attention to detail was amazing and lobby ambassador…read moreJames Stewart greeted me daily over my multi night stay. Then all of a sudden we received this in-room champagne and chocolates. That was a topper to the amazing service, views and amenities at this resort. What an unforgettable vacation.

Thanks to Allison Rouse, Alex Kwon, Amber and all their staff members for making this a memorable…read moreexperience! Beautiful property where almost anywhere is a photo opportunity. Other hotel guests were nice too. People kept offering to take photos for us and would even hold the elevator. I have to do better. It was perfect in every way. It was quiet. The food was good. Service was friendly from EVERYONE. It was a treat. My wife is asking for us to come here every year now.

Our family has visited The Ritz-Carlton, Laguna Niguel many times over the years, and we always…read moreenjoy stopping by The Library for a bottle of wine. Tonight, however, the service truly stood out. Our server, Jacob, deserves special recognition for going above and beyond. The property was absolutely packed, including a large wedding, yet somehow Jacob never allowed the level of service to suffer. I usually order club soda with my wine, and I don't think my glass was empty for even a moment all evening. Glass after glass, Jacob was there without ever needing to be asked. My wife, my son, and I had stopped by to enjoy some wine before our dinner at Mastro's, and Jacob made what could have been a simple stop into an exceptionally enjoyable experience. Outstanding hospitality is about anticipating a guest's needs, especially when a property is extremely busy, and Jacob demonstrated exactly that tonight. Thank you, Jacob, for making us feel so welcome and for providing such exceptional service. I sincerely hope Mr. Dugan and Ms. Stewart recognize you for the hard work and professionalism you demonstrated tonight. You are an excellent representative of The Ritz-Carlton standard of service. Five stars, and very well deserved!

We always look forward to our staycations at The Ritz-Carlton, which is why I was a little…read moredisappointed with our experience this year. As a Platinum member and returning guest, I was surprised to be charged an additional $200 for a fireplace room, especially since during our previous stays we have never been charged extra for this type of room. I even asked if the charge could be rechecked, hoping our Platinum status and history with the hotel might be taken into consideration, but unfortunately we were still charged. That being said, we truly love The Ritz-Carlton and this beautiful property. The service is always outstanding, and the staff consistently goes above and beyond to make us feel welcomed and cared for. It's one of the main reasons we continue choosing the Ritz for our special family staycations. I just wish this particular situation had been handled a little differently, especially as a loyal Platinum member. We absolutely plan to return, and I hope our next stay feels more like the wonderful experiences we've come to know and love here.

We stayed at the Laguna Cliffs Marriott resort in July 2026 during plumbing work on our house. We…read moreare locals and know the area well. The resort was under major construction at this time and yet we still had a great experience. Resort offers valet and self-parking options. The self-parking is easy as you trade in your ticket for a reusable check-in/check-out card, which makes it easy. They felt a little understaffed for the weekend, but still kept the resort clean. Food took longer than it should and service took longer than it should but food was very good and service was excellent when it happened. Our room was clean and modern and gorgeous. A typical Marriott bed, so a great sleep experience. Air conditioning had the best self-control of any hotel. We've stayed in in a while, which is fantastic. The shower is ample and high so tall people can do as well as small people and had great hot water and pressure. Front Desk also felt overwhelmed and doing the best they could, but it wasn't great in terms of times we had to wait. Overall, we had a surprising stay in an area we've lived in for decades, and will definitely rebook for staycations in the future!

stay away from this construction zone. Booked on Internet. pictures looked great…read more showed up and under construction. Rude gentlemen at front desk also. Stay away until construction is finished

Such a unique and personalized stay! Every little detail is covered from the fulfillment of a…read morepersonalized request during the pre-check text less than a week before to offering soothing bath salts to my wife for the large jacuzzi bath free of charge when we were asked how the room was shortly after check-in by the sweet front desk attendant Leslie while being handed complimentary champagne. Leslie also informed us of the complimentary bikes to use if we wanted to explore the town and how we were just in time to enjoy the complimentary wine and cheese from 4-5:30 in the common area. We grabbed our free bubbly, the vanilla bath salts for my wife to enjoy later, and proceeded to enjoy the cheese and assorted treats on the outdoor patio overlooking Dana Point. No better way to unwind! Pro tip: NEVER EVER SKIP THE FRESH BAKED COOKIES! The property is the perfect size to remain quaint like a bed and breakfast but big enough that you don't feel obligated to know each person coming and going. I would admit being in our mid 40's, we were on the younger side of guests during our stay, but this was a welcome surprise for us as we were looking for a quiet getaway for the evening for our 9 year wedding anniversary. The room was 212 which is an ADA accessible room but this I believe was provided at the special request of having a bathtub for my wife who values her baths on her getaways! The room faces the parking lot but this is a small sacrifice for what the true payoff was which was the special request... The giant jacuzzi tub which did not disappoint. It was large enough to fit two adults (not that we tried or anything *wink wink). The jets worked great and my wife raved about them. The room came with luxurious robes and slippers and all bath products were either local or unique brand. The room also came with a fireplace that was gas which started with the flip of a light switch. Another beautiful touch. It is always hard to find a bed that is comfortable enough while away from home as we are spoiled by our sleep number at home but this bed did the trick (which most chain or corporate hotels cannot accomplish!). The linens were soft and the room came with extra pillows and blankets on hand without having to ask for more. The complementary breakfast buffet in the morning was not your standard spread. It felt more refined and focused on the details. It was not your scrambled eggs from powder. It was two sunny side up eggs cooked to perfection. It wasn't generic underripe fruit, it was perfectly ripe fruit with an assortment of sides. My wife raved about the yogurt and toppings as did I about the oatmeal and toppings. Overall this could not have been a better short 1 night getaway for my wife and I to enjoy away from the hectic everyday life. It truly felt like we slowed down time and the blue lantern Inn accomplished all we needed in having a successful start to our anniversary celebrations.

Location, Location, Location. Dana Point Lantern District!…read moreStaff was friendly. Sisters - Given the price of the stay - Breakfast and evening apéro need some effort to stand out from a Hampton Inn. Blackout curtains for rooms facing east would be a welcome addition.

This venue stepped in and saved my wife's birthday when high tides forced our other venue to…read morecancel. Every staff member was incredibly nice, welcoming, and invested in making sure my wife felt celebrated. A massive shoutout to the manager, Max. He recognized our situation and handled everything with absolute empathy and class. He elevated the entire experience. The drinks were fantastic, the fire pit provided the perfect atmosphere, and the service was seamless from start to finish. It made it abundantly clear that customer care is their top priority. If you are planning a special occasion and want a team that actually cares, look no further. Max and his entire crew turned what could have been a stressful evening into a high point of our year, and they have earned repeat visits.

Fabulous food which is super fresh. Outstanding service, the staff is very friendly and attentive…read more The live music and outdoor fire pits are over the top nestled into a quiet hidden spot in the hills above Aliso Creek Beach. If you're looking for an intimate outdoor experience with amazing food and service, THIS is the place. PS. It's super romantic

Our stay at the Inn at the Mission San Juan Capistrano was absolutely amazing! From the moment we…read morearrived, the staff was incredibly friendly, welcoming, and attentive. The accommodations were superb, and every detail made the stay feel special. The signature scent throughout the hotel is something I love every time I visit, it's such a beautiful and memorable touch that adds to the entire experience. I was pleasantly surprised with a room upgrade, which made our stay even more enjoyable. I can't thank the entire team enough for being so lovely and making our visit unforgettable. This hotel truly knows how to create a luxurious and relaxing experience. I can't wait to return!

One of the best hotels we've stayed at lately. The key is the enablement training they give their…read moreemployees. Every single person is so friendly. Doesn't matter if you're a wedding guest, if you have rambunctious kids running around, if you're not white, all of that. Id say the hotel is a touch small. Our room was a touch compact for the 4 of us, the pool, the gym, the restaurant, the gift shop, the bar must be 25 yards end to end. Note there are weddings here Friday and Saturday's. They cut off the music at 10pm but if you have kids request to stay closer to the pool. The best part of this hotel is it's right next to the mission and maybe a 7-10 minute walk from river street market place where we spent 85% of our weekend. Cannot praise this hotel enough. Sure it's pricey but you're paying for your experience and everything that comes along with it.

Great stay!! Great room!! We actually found this place last…read moreMinute, we originally booked down the street at the Dana Point Mariana Inn and couldn't stay because it was so gross. Luckily we found this place and the rooms are updated and big. We got the 2 queen bed suite. DJ the front desk agent was very friendly and knowledgeable about the area. Gave great personal food recommendations and somehow made the check in process super efficient but also made several great suggestions/recommendations that were tailored to trip needs. The AC works really well and the hotel is very quiet. Only reason it's not a 5 star rating for me is because they don't have a full size fridge and there is no kitchen.. just a half fridge ( bigger than a mini fridge) and a microwave .. oh and an extra sink! Oh and it's not directly in the beach, we would have to drive or walk a little bit. 5 min drive. They do have a bridge down the road that connects to The beach. Our balcony is huge and we have a beautiful ocean view. Looking forward to visiting again

Very disappointed that I chose this hotel. We flew from NY to LA and drove to this hotel for 2…read morenights before driving on. It is very dated, don't do it. The smell Is horrible, the ocean views are partial and through train tracks and a busy road. To access the beach you need to walk or drive down to a bridge. I wish I booked in Laguna Beach. Maid service was non existent, the stove top was for show because the burners didn't work to heat up water. The soap at the bathroom sink was empty, I can go on and on. Laguna beach is about a 15 minute ride with an amazing vibe, gorgeous beaches, coffee shops, restaurants, and lots of great shopping! Stay in Laguna if you want something special

I really appreciated the amenities and everything included in each room... full kitchen, tv in…read more"living room" and in bedroom, balcony, grill on balcony. So many things! I especially enjoyed being able to use the bikes they had after we had checked out for 3 hours. We could've also enjoyed the pool, gym, pool table, and games after check out too. We got to bike alongside the beach in the morning at no extra charge which made our visit fun. Next time, boogie boarding! Soo 4 stars, not 5 because I got bug bites on my back. Not too many, but just a couple that made me notice and itch. Nothing too crazy. I'm just very particular about cleanliness. Something about the bed sheets felt scratchy and that there was stuff towards the foot end of the bed, but nothing bad enough to where I cringed. In addition, the ring around our shower head kept falling off. We still showered without it, and it still worked perfectly fine. In addition, it's located right across the beach, but right next to the street. We were on the first floor and because it was right next to the street and parking, we could hear cars zooming by. But we got used to it and it wasn't too bad. I would come again! It was like living in a mini apartment.

BEWARE! Only booked for patio with ocean view but manager (older female woman) stated NO OCEAN…read moreVIEWS AVAILABLE as all are used by their owners due to them being timeshares. But wait there's more! Very hot in room, AC has a limit, bugs in room, patio stunk of cat piss so bad I couldn't even stand being out there and they closed off pool and hot tub area. Waste of time and money, will never go back.

This is a 3 to 4 star review for the Best Western Plus Marina Shores in Dana Point, California. The…read morehotel itself is older and on a busy road. We went here as locals during some very hot summer nights when we needed air-conditioning! In terms of location, yes, it is on a busy road, but it is also within easy walking distance to a lot of Dana Point's main attractions, including the Harbor, Del Prado Street, and a lot of restaurants and coffee shops. Comfort-wise the bed was very comfortable and the room was as clean as it could be for an older model hotel. The bathtubs still have twist knibe on the wall for Jacuzzi tub settings, the carpet is older, and the toiletry products are nothing special. Service was excellent with very polite and very efficient Front Desk staff! There is parking attached behind the hotel although spaces are limited and it does cost a per night fee. There is a fairly ample breakfast bar with a waffle station, and they even had gluten-free options, which was impressive. Overall, especially for a staycation or trying not to spend luxury resort prices in a very popular area, we enjoyed our stay as it served our purposes, and we will keep it in mind for the future.

This time, my family took a trip to Dana Point over the 4th of July holiday weekend…read more I heard that one of my brothers had booked our hotel in advance, and this was the place we stayed. He reserved a suite, so it had a separate living room and a very spacious bedroom. The bathroom also featured a whirlpool bathtub. Lately, I've been completely hooked on the FIFA World Cup, so as soon as we arrived on Friday, July 3rd, I had a great time watching the Argentina vs. Cabo Verde match. The suite had two TVs--one in the living room and another in the bedroom--which made it very convenient and comfortable to watch the game. Breakfast was included with our stay, so we enjoyed breakfast every morning on the first floor during our two-night stay. The breakfast selection was quite good, including waffles, bagels, donuts, sliced bread, scrambled eggs, fried eggs, yogurt, and a variety of coffee options such as mocha, latte, espresso, regular coffee, and decaf coffee. While we were having breakfast, I noticed there wasn't any cream cheese for the bagels. I asked one of the staff members who was restocking the breakfast items, and both the male and female staff members were incredibly friendly and quickly brought some out for us. We really appreciated their excellent service, and my mom left them a tip afterward. Those were the highlights of our stay, but there were also a few things that could have been better. First, as soon as we checked into our room, there was a strange smell inside. Because of that, we kept the balcony door and the windows open most of the time to air the room out. Second, after checking in on July 3rd, we naturally expected our room to be cleaned the following day. Before leaving in the morning to enjoy the recreational activities around Dana Point, my mom even left a $10 tip in the room for housekeeping. However, when we returned that afternoon, the room hadn't been cleaned at all. My brother called the front desk, and they told us there was no housekeeping service on the 4th of July because it was a holiday. We've stayed at many hotels while traveling over holiday weekends, but this was the first time we'd ever been told that there was no housekeeping because it was Independence Day. Later that afternoon, before heading out again to ride the local trolley, I asked another front desk employee about the housekeeping service. Instead of saying there was no housekeeping because of the holiday, the employee asked for our room number and then asked whether we had requested housekeeping that morning. I explained that we hadn't requested it in the morning but had called about an hour earlier, and the room still hadn't been serviced. The employee told us they could at least replace our towels, so we thanked them. As a result, we ended up sleeping for two nights on the same bed without the sheets ever being changed. Another issue I noticed was that the bathroom exhaust fan vent was extremely dirty. Most guests probably wouldn't notice it unless they looked closely, but it stood out to me right away. I felt it was worth mentioning. Those were the two main disappointments during our stay. On the positive side, the hotel's location was absolutely fantastic. Dana Point Harbor Beach was only about a five-minute walk away, making it incredibly easy to get to the beach. Directly across the street, there were plenty of restaurants and shops, including Starbucks, McDonald's, pizza places, Thai restaurants, and many other dining options. The location truly couldn't have been better. I later heard that my brother had considered booking a Marriott or another hotel, but he ultimately chose this one because it offered a spacious suite and was the closest hotel to the beach. Last year in May, we stayed at Murrieta Hot Springs. Although it was quite expensive at around $1,000 per night, the hotel was exceptionally clean, housekeeping was provided even during the holiday, and both the views and overall atmosphere were outstanding. This hotel's location was truly excellent, but I do wish the housekeeping and overall cleanliness had been better. That said, every staff member we encountered was friendly and welcoming, which definitely left us with a positive impression. cf) Parking is $25 per night at this hotel.