I view this as a 2-star hotel that gets an extra bump up because of good service by the manager on…read moreduty. My wife and I arrived exhausted from an overnight drive to Waldorf. They technically don't let people check in before 3pm and we were there before 1pm. The front desk clerk was less than enthusiastic about working with us and even begrudgingly acknowledged and thanked my wife for her diamond Hilton status. She was planning to put us in a room worse than what we reserved until the manager showed up and said they need to take care of diamond members. She then gave us a solid room and early check in. As tired as we were, we were super grateful. The room decor was fine. The bed was not very comfortable and be warned that the shower door only opens on one side. While it looks like a double slider it is not. The problem with this is that it forces you to enter the shower directly under the running water instead of at the back and where you can better gauge when you want to get wet based on water pressure and temperature. The couch also had stains on it and the breakfast was average at best. But of course the breakfast was free so I won't complain much about that (you get what you pay for). The staff was hit and miss with some being cheery and friendly and others looking past you like you don't exist. I also got a chuckle at the fact that when we checked out via the app the tv instantly switched from the channel to the generic welcome screen. I guess that means get out this instant! I've never seen a switch so fast. But that's ok. The manager made the experience better but overall it was an adequate stay that could/should have been better.

We stayed here last weekend for the motocross event at Budd's Creek. I was impressed by this hotel!…read moreI travel a lot and frequent Hilton & Hamptons. This hotel has been upgraded the halls, rooms and decor are nice. The staff was very friendly as well except the Friday morning gal checking our room numbers for breakfast was on her phone the whole time. Also, Saturday morning breakfast was late 6:10. We almost had to miss it we all had to leave for our event. I would definitely stay here again.

I usually enjoy my stay here. Last night was HORRIBLE. There was a large group of people here…read morelikely celebrating something and I got back to my room around 8pm. They were out front by the entrance and around 9 started playing music extremely loud (with the bass and all). The entrance is quite a distance from my room and it was LOUD and I could feel the bass. This went on til 2:30 am. At 5:30am the group started gathering to leave-music blaring, revving the motorcycles, beeping the horns, etc. Absolutely ridiculous that nothing was done to put a stop to this.

I had to stay on two successive weeks because of business in Waldorf. When you make a reservation,…read morethey say that feather pillows are automatic but you can request a different pillow. Since I'm allergic to feather pillows, down, etc, I put in a request for a synthetic pillow. When I checked in, none were available. The front desk clerk even walked me into the supply room and I could see this for myself. He gave me a cotton comforter and a flat sheet to wrap around it and this was my "pillow". So when I checked out, I told the woman at the front desk what had happened, that I was coming back the next week, and please set aside a synthetic pillow for me. She pulled my records and noted all this. Came back the next week and brought along my own pillow from home just in case. Same thing! Nothing had been reserved for me. They do remove all feather pillows before you enter the room, but even requesting in advance both in the reservation and in person had no effect in terms of saving one for me (not even three, just one!). They were friendly, helpful, the rooms were clean, but this was not acceptable to me. Also, the breakfast was very sparse, nothing like most Holiday Inns - some bread stuff, some meat stuff, some dried cereal, yogurt in the fridge. Nothing they should brag about.

Our stay was pleasant!…read more My partner and I stayed here overnight. First of all, as soon as I pulled up, I was glad to see they had charging stations. We drove from Baltimore to Waldorf to attend a cookout so that was clutch. When you walk into the entryway, the ceiling is very high and the hotel is open, airy and spacious. It gives that welcoming feeling! I like that. It also appears modern. We arrived right at check-in and there was one person in front of me, one person behind me, and there was only one receptionist at the front desk. However, she was very polite, professional, and cordial to all of us. Also, I don't know how this happened but we both forgot our toothbrushes. I went to the hotel shop to purchase some and couldn't find any. I asked, the receptionist who had him behind the counter and gave me two. That's good to know. I must say, I DID NOT appreciate having to pay $10 for parking when I parked my vehicle, it did not move, and there a huge parking lot with plenty of parking spaces. I can see if I use ballet, which they don't have because you don't need it, but I parked my car (PERIOD). It screams money grab. Aside from that, our room was spacious. The bed was nice, the air conditioning was working and everything was as it should be. We were on the fourth floor and had a perfect view of the fireworks when we got back to the room. One thing I think I should note is that there was no safe in the room. Breakfast was served in the morning along with coffee, etc. Overall, I would stay here again.

We've been staying at this hotel when we come for an event every year for 5 years. It's ridiculous…read morewe now have to pay for parking every night. And also the sign in the bathroom says housekeeping is provided every other day during your stay. That's not true. We stayed for 3 nights and we had to request house keeping, when we asked the front desk she said they only do it if you stay past 3 nights. We don't care so much about the changing of the sheets and stuff but the garbage needed to be emptied and towels replaced. I called one evening to get towels to the room she told me i needed to go to the front desk to get them.

THIS PLACE WAS NASTY!! 1.Room was smelly with furniture torn…read more& tattered. Not even a thrift store would accept. 2. Rug not vacuumed. .No toilet paper. Missing light bulbs. Maid CLEARLY did not clean/stock. Found a dirty towel! 3. No elevator for 3 flights of stairs. They expect those in their 80s to climb the stairs with luggage. 4. SHOWER DIDN'T WORK!. I was told to pull water handle but it didn't work not matter what I tried. Front desk/Larry did not care nor did the Indian guy working there!! We had to walk up at the sink. The shower was rust stained anyhow!! DO NOT SPEND YOUR MONEY AT THIS HORRID PLACE!!. Corporate will be hearing from me!!!

The sleep was amazing and the beds the beds were soft and the service was great they were so kind I…read morewould recommend!

This is a really nice park with plenty of parking near the fields for baseball and softball. The…read moreplayground was big and fun for the kids. Bathrooms were clean and trash cans were available.