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    Walgreens

    2.3 (112 reviews)
    Open 7:00 am - 12:00 AM (Next day)

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    The broken sensor

    This applies to a couple other Walgreens pharmacies as well. My cat has diabetes. She was prescribed a Freestyle Libre, a glucose monitor, by her vet. This is usually for humans, but my vet said it works well for cats too. It's a valid prescription written by a medical professional. This still seemed to be overwhelmingly confusing for the pharmacy staff and I had to go back and forth for almost two weeks before they would fill the prescription. They gave me a defective sensor. It was broken from the manufacturer, which we found out at the vets office while my cat was there to undergo her procedure. My vet told me to go "exchange" the defective sensor for a non-defective sensor at this location. Simple right? When you buy something defective, you go and get a replacement, in and out right? I had the broken sensor with me and my receipt. My vet spoke to this pharmacy in front of me where I overheard the plan - go to this pharmacy and walk out with a non-defective, exchanged sensor. The older blonde female pharmacist was in a bad mood when I walked in. I said I was there to exchange the sensor. She paused and then with an attitude asked what I was talking about. She said the vet never said I had a defective sensor and that I would have to pay for a new one. These sensors are almost $100. I declined to do so citing that this was defective when it was given to me by a Walgreens pharmacy. I was confused at why she had such an attitude and why I couldn't simply exchange a broken product for a working product. I expressed my confusion. I am small and look young - she must have thought I was a child because she started speaking to me caricaturely slowly, over enunciating, and asking condescendingly if I understood what was going on. I said no I don't because I'm being told very different things and it doesn't make sense to me that I can't exchange an obviously defective product. She condescendingly asked if I wanted her to call the manufacturer. I said yes and she said they probably won't answer because it's the weekend. What do you know, they answered immediately. She could have done this before I picked up the prescription or offered it immediately when I walked in since that is part of her job. I was clearly distressed as my cat was currently at the vet waiting for me to bring back a working sensor so they could continue with the procedure. This woman has no business being in this profession due to her incredibly off putting, rude and dismissive attitude. I am a 29 year old woman, never in my life has anyone spoken to me like I'm an inferior being. This woman clearly has emotional issues as she was in a bad mood when I walked in and clearly needed someone to take it out on. She could have calmly explained the correct procedure if my vet was incorrect. She could have showed empathy as I was clearly upset at being denied the medical sensor I needed at that moment in order to continue with a procedure that was already in progress. She acted as if I were beneath her and not worth her time. I don't accept bitter and hostile energy from someone who is in a healing profession and should have learned basic human interaction skills. This pharmacy needs to replace her. There are similar reviews to the hostile environment that has been created here.

    the front of the store
    Sama C.

    Not much of a selection, but a friendly and helpful staff. They are also very competent, and courteous. Nothing more to brag about here.

    Online ordered prints of my dachsunds from Walgreens Photo lab

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    11 years ago

    They are open 24hrs a day BUT they are the slowest pharmacy I've ever been to..maybe understaffed? I don't know.

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    11 years ago

    Anyone else notice being just ten cents short on change consistently?? They must be making a killing! WTH.

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    11 years ago

    The ladies went in the back to find my delish BBQ pizza. Thank you very much for making my Halloween night!

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    Page 3 of 3

    Ask the Community - Walgreens

    Review Highlights - Walgreens

    Was poking around and discovered they now sell Lumene.

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    3.9(8 reviews)
    2.6 miDowntown
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    Shop 24 is one of those few places in the world that is so vitally important to my life that I…read morecould quite possibly die if it ever closed for more than even a second. Smacked down on wonderful Sixth Street Shop 24 is a staple of the street, without it, doors would closed, people would die, the World would quite possibly end. As the previous reviewer mentioned this store really does have everything you could ever need. Besides being a DJ down on Sixth I also install sounds systems in the clubs and on more than a hundred occasions I have needed some emergency item and no matter how weird it was I always seem to find it there. Obviously the prices are a little higher, but hey your paying for the convenience!! The people who work there are very cool, the selection is amazing, they never close and it's pretty much the best place on Earth. ONLY problem is the bums, vagrants, drug addicts, idiots and beggars who like to hang out in the entryway at night. They are annoying, harassing and it's still against the law to shoot them or at least tie them up and recycle them. It's not the stores fault, it's the city's fault, well AND it's the fault of all those idiots who give them change, cigarettes, or even make eye contact with them. It just perpetuates the cycle.

    I have been shopping at Shop 24 since 2004 when I first moved to Austin. Hanuman and the crew have…read morebeen there the whole time, and they're great. I used to stop in every morning for coffee and a package of almond windmill cookies. They have everything you'd expect from a convenience store, and a whole lot more. I'm so sad that they no longer sell fried chicken, nor do they have tables any more. I think the homeless messed that up for us. But a big cup of Folgers coffee is still just $1 (keep your burned, bitter Starbucks crap!) and you can buy a straw hat, rawhide whip, shot glass and personalized license plate key chain all in the same place. Need a pair of board shorts, a Hawaiian shirt, sandals and socks? Got it. Can't find a scorpion in a glass ball? Look no further. Need a single battery? There's a bucket of batteries for a quarter each. Longhorns paraphernalia? Of course. They might sometimes seem a bit short with you, but it's a cultural thing. These guys are awesome and really care about you. It's the ONLY store I will shop at when downtown.

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    Second Street Market

    Second Street Market

    3.3(6 reviews)
    2.4 miDowntown
    $$

    I live nearby and I go here every few days. The place suffers a bit from being downtown (higher…read moreprices and unkempt people outside) but on the whole they do fairly well. Contrary to another review, they usually have fresh fruit on hand; bananas in a basket and prepared fruit cups. They have a fair selection of beer, wine, soft drinks and coffees. They have sandwiches and other prepared food (e.g. giant $4 burritos) in the cooler. One time I had to ask for toilet paper and the guy brought it out from the back room. I suppose it took up too much space on the shelf. This is the alternative to Royal Blue, which has even higher prices, although Royal Blue makes some food in-house. On the whole, I prefer Second Street because Royal Blue has a weird vibe and some weird brands and this place is a regular store.

    I frequented this store during my trip to Austin due to its location. It was in close proximity to…read moreboth my hotel and the Austin Convention Center, and without a car sometimes it was just easier to walk down the street instead of Lyft to a store or restaurant. Honestly unremarkable. An independent convenience store that knows it can charge more because of where it is. The staff were friendly enough, but the stock was kind of limited. That might be due to so many people being in town that week but they seemed to run out of drinks fairly quickly. It's also no fault of the store but it's worth mentioning right in front of their doors seems to be a popular hangout for Austin's homeless. I don't think we managed a single visit here without being asked for change. If you need a quick snack they are in a great location, just don't expect an overly pleasant visit.

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    Littlefield Market

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    1.6(5 reviews)
    2.6 miSixth Street District, Downtown
    $

    BRING EXACT CHANGE. BRING EXACT CHANGE. BRING EXACT CHANGE…read more In the heart of 6th St Madness, this shop sells gum & soda (conveniences). However, if you have anything larger than a ~$10, the cashier will probably not take it. And not take it with extreme prejudice, to the point of threatening to kick me out of her store if I didn't get out of her face with my $20. After patiently standing for 10 minutes while enough customers came through to break a $20, I better understood her position. You get drunk people. You get horny guys complaining that 3 condoms is "not enough! I need another pack!" Then explaining that he really needs AT LEAST 9 condoms. You get more drunk people. Now if I want gum, I'll break my bills in a nearby bar. Even a $10 is risky, it's best to have ones. & change.

    THE CASHIER SEEMS TO BE DRUGGED UP…read more It's the worst customer service I've ever received in Austin. I was using the ATM on a Saturday night and after I finished my transaction I went to ask the cashier if the restroom was available for customers. She immediately stater cussing at me, so I told her in a very calm tone that she didn't have to be rude, I was just asking a simple yes or no question, she got even worst and threaten me with calling the cops if I didn't leave the premises. I think they need to hire someone with better customer service skills; there's a lot of nice people out there looking for a job. I am a business owner and very proud of offering an Austin typical friendly service, my customers love that.

    Walgreens - drugstores - Updated June 2026

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