I went in to pick up a prescription which is of a sensitive nature. The pharmacist ( long red hair)…read morecame to the counter and in a " I raise my voice to everyone over 50 because I assume they are deaf" voice, announced the name of the drug to me and asked me a series of questions about side effects. I told her that it was not appropriate to have that conversation at the counter with a line of people behind me. She defended herself and said, annoyed, that she had to ask questions when a person is on certain drugs for a while. I agreed that the questions were a good thing, but should have been asked one on one. She walked away. I understand that this pharmacy is grossly understaffed; they have even closed the drive through, and it will only get worse during season in a very few weeks. But that doesn't excuse her unprofessional behavior and defensive attitude.

Very slow drive through. You wait and wait. They don't…read moreseem to be very organized. There is no reason to make people wait 30 minutes in a drive thru line.

Absolutely the best pharmacy in town. The Pharmacist and staff are very courteous and go the extra…read moremile for customer satisfaction. I highly recommend them.

Warm and friendly staff and great service always!! Never much of a wait and always kind and…read morehelpful!

When I entered the store, I noticed numerous Easter plants dead and dying. I very nicely asked the…read morewoman at the front cashier counter. If when she got a few minutes, she could remove those because they were sad to see as you enter the store and she just said we don't have time for that.! this was not a good attitude and I know they often don't have enough staff there

Closest CVS to the place we were staying. Since I couldn't bring a big bottle of sun tan lotion in…read moremy carry on, I figured I'd find it here and buy. Not really, they didn't have it in stock and what I was looking for it's a regular brand, not a fancy brand. So poor selection. Too bad since customer service is OK. Had to go somewhere else. Otherwise, clean store with mostly essentials.

I normally get my scripts on mail order, but there was an issue filling them. I was recommended by…read moremy insurance company to come to Express Pharmacy. It's a small friendly pharmacy, the likes you haven't seen in 20 years! So nice and very helpful. They were able to supply me with my blood pressure medicine that was out of stock at all the big pharmacies int he area. I would also recommend them if you do not have insurance or have a very high deductible as they are willing to offer discounts if you don't have insurance.

From the owner: compound pharmacy hormones pet medication custom dose liquid…read moreor capsule thyroid, antibiotic topical pain cream diabetic supply dermatology cream. plus full service retail pharmacy accepts all major insurance. cbd oil cbd capsules and cbd oil for pets,dogs etc.

Came in trying to get an emergency prescription for my dog filled. Went to 6 pharmacies and nobody…read morehad the correct dosage but Daivik went above and beyond trying to help me out even reached out to my vet. Eventually my vet called me to say they would fill it for me but Daivik even reached out to me to follow up towards the evening. Good customer service is difficult to come by nowadays but you guys got it down packed!

Customer service is outstanding. Scripts are filled fast and the wait time is alot less than…read moreWalgreens

The people who work in the pharmacy are only interested in selling vaccines. They told me this…read more They told me it will be a while before they could help me unless I wanted a vaccine because she needed 3 more for the day to hit her quota.

I had eye surgery and needed 4 different eye drops faxed to pharmacy. Having surgery is stressful…read moreenough but to complicate matters finding out medication is out of stock. Madeline was extremely helpful in trying to locate the needed drops and communicating with me every step she took to obtain quickly. It is refreshing to find someone who truly fits the bill of caring and delivering customer service. Thank you Madeline for providing exemplary care in pharmacy .

Corner of Bonita Beach Road and Imperial…read more This has to be the worst Walgreens. There are only two customers in the store. The other customer had hundreds of dollars' worth of merchandise in a cart at the checkout. He went outside and was gone for a while. After about 10 minutes, the cashier asked my wife and me if we would like him to call another cashier, as he had only scanned a few items of a full cart. I said yes as he had only scanned a few items of a full cart. He calls someone. The other customer returns from outside and asks for a wine opener. He is told to go to aisle 6. He comes back and says he can't find it. The cashier leaves to show him where it is in aisle 6. He comes back, still no second cashier. I left the stuff I wanted on the counter and walked out. Either get some competent help or close the store!!

If zero stars allowed this pharmacy would receive that- more…read morethan a week late with my medication- phone wait was over two hours. get messages to call but they don't pick up the phone Zero communication from a live person! Dreadful service!!!!!

This store is very cluttered and disorganized. It is a very uncomfortable and un-welcoming…read moreatmosphere. Walgreen's is much nicer. The District Manager needs to work on improving the conditions of the store.

Can't even leave one star for the experience at the pharmacy because of the new female pharmacist…read more Went to pick up my script today at 11:30 am after calling to verify it was the last day to be held. When I arrived, they had already restocked it, even after my call prior. The pharmacist told me it had been ready for 2 weeks and i explained i was having treatment in TAMPA and she actually told me " YOU SHOULD HAVE GOTTEN IT THERE!!" That was not an option given my circumstances and she decided that she was now going to make me wait 2-3 hours because she was angry. She actually called the sheriff department who came and had to go inside and speak with the Pharmacist. She refused to accommodate his request to fill the script promptly and he would facilitate the transaction. Again, NO!! His words to me were.... "There are plenty of shitty people in the world! " I DON'T BELIEVE THIS PERSON SHOULD EVER INTERACT WITH SICK PEOPLE WHO ARE TRYING TO GET HEALTHY AND WHO DO NOT NEED TO BE HARASSED AND HECKLED BY THEIR PHARMACEUTICAL DISPENSER. I hold a medical degree in Anesthesia and pediatrics and I have never been more appalled by this childish, unethical, unprofessional behavior. By the way, the medication I was attempting to collect is for anxiety. The pharmacist and other workers seemed to delight in the entire situation. They all spent 30 minutes wasting time laughing, picking up the phone making comments, and in that time could have refilled my script. It was nothing but a pure POWER PLAY OVER A WOMAN WITH IMMUNE DEFICIENCY AND MALIGNANCY. Today is April 16, 2023. I want a response from this complaint and review. Kindly. D. Minso

A hidden gem of a pharmacy…read more While we were visiting, my kids came down with strep throat. Because they're kids, they can't take adult antibiotics. However, there was a country-wide shortage of children antibiotics going on. Agh! We called EVERYWHERE. CVS. Walgreens. Publix. You name it. We tried it. And then someone recommended John's Pharmacy. Low and behold, they had it. We rushed over there with our prescription in hand. The pharmacist was understanding and quickly filled our prescription so we weren't waiting. (If you have two children with strep throat, even five minutes of waiting can feel like an eternity.) Thanks, John's Pharmacy.

Be very careful with your compounded medicines. I picked up one that was so thick I could not use…read moreit. It was like Jello. They did replace it but I wish it was made right in the first place. They told me I did not need to refrigerate one of the compounded meds so I did not. I JUST FOUND MOLD ON THE CAP. GROSS!! Last month they told me to double a dose on one Med. I figured maybe it was right since I had just been to the vet. The next month it was back to normal. THEY MADE A MISTAKE!!! THEY HAD ME DOUBLE DOSING MY HEART PATIENT FOR FOR A MONTH. I am lucky he did not get really sick from it. The poor thing was a nervous reck from the over dose all month. I thought he was sick and wasted money on a vet visit.

They've been great for us, truly…read more I think their business model is solid, if old-schoolC but it makes a lot of sense. From what I can tell, they are selective in who they encourage to use and keep using them by prioritizing keeping "their customers' '" medications in stock, reducing their wait times as much as possible, have conversations about patient health, etc. They seem to (probably informally) favor certain local prescribers who I'm assuming they maintain relationships with, and who send in prescriptions for patients on a consistent, predictable regimen. It can seem strange or even unfair for a pharmacy to seemingly give precedence to some customers and not others if you've only ever used a corporate "big box" (CVS/Walgreens) style of pharmacy. But I think most if not all the success of the typical modern "mom and pop" American pharmacy can be attributed to some version of this strategy. Their focus seems to be retention of their loyal, predictable customer base, and the network of providers/doctors they trust. Once you've built up enough longevity for them to see you as "their customer", and especially if you're someone who relies on your maintenance meds getting filled on time - you'll really be glad you have them as your pharmacy. Especially during worsening supply shortages, when a sudden mass layoff means you lose your health insurance, or the sticker price of your lifesaving medication suddenly skyrockets (and all the other crises we face as the sad reality in modern American life). Anyone relying on their meds to live and/or function will appreciate getting in with a pharmacy that has your back because (with few exceptions) CVS honestly doesn't.

This pharmacy has bombarded my office with faxes claiming to have supplies like masks and hand…read moresanitizer. I called before making the trip and they confirmed they indeed had everything in stock. I arrived to find shelves that were mostly empty and outrageous pricing. I asked for masks and was told a packet of disposable masks were $75. Hand sanitizer was $5 and 5 for $20. I have posted a pic of the 2oz of generic hand sanitizer they are selling. What they are doing is abusive and is the very definition of price gauging. Please do not go to them they are not about their customers. They are taking advantage of people like myself in desperate times.