I want to be fair and give the stars where they're due. I generally enjoy my experience at this location . Employees are friendly and I've never had any trouble. Granted, I've never used their photo center. The -2 stars is mainly for the Pharmacy. I saw a few other reviews saying they're understaffed... well this is not a big deal to me. I can understand that, but what really upset me was how difficult one of the pharmacy techs was. I came in to pick up some antibiotics that my PA called in a prescription for. This tech said she needed my actual insurance card even though I showed it using my insurance app.. something about a BIN number. So I had to drive home and pick it up because I didn't have the actual card with me. When I came back (and waited in line again) the same tech said there's another issue-something about something being billed to another location. What?! I don't understand. She told me to double check with my doctor to see where my prescription was sent to. I left and since it was after hours, I couldn't get a response from my PA right at that time. Finally, my PA confirmed it was the right one she called into. So I didn't get my meds. I came back today got my meds with no hassle. It was a gentleman who helped me. He didn't ask me for my insurance card. I gave him my date of birth and full name. He pulled me up and when I told him about the debacle I had the previous few days prior, he said, it doesn't look like there's any issues. I don't mind the wait but I don't appreciate being sent back and forth just because someone isn't doing their job correctly. I believe the tech wasn't trained correctly and I feel deceived because I saw on the computer screen that my info was there and so was my PA's info. Weird. read more

Literally the pharmacists don't want to serve you. They keep telling you to wait while they do nothing. They don't look like they want to do their jobs. Probably hate their job and are under paid read more

This is a ***photo service*** review only. I'm a prosumer photographer. Good color prints for clients and my projects are essential. I have a lot of online options but a good one hour place for fast results is a must, if I'm doing a speed priority job. This Walgreens, not all Walgreens are the same, beats Costco, Sam's Club, Target, and Wal-Mart. Notice the companies I've compared. For a hobby photographer this Walgreens will give you good prints with good service. Give their services a try. read more

Walgreen's my go to place for when I am sick or someone else is sick. They have a wide variety of different brands of medicine, and I find them a little cheaper than your grocery stores. This walgreen's is I believe is 24 hours, so any time in the late or early hours you need medicine, drinks, snacks, last minute gift, you can come here! I know my family, well mainly my sister and mom always take advantage of their after holiday sales, valentine's day candy, Christmas candy etc. I will continue to bring my business here, considering it is walking distance from my house! read more

Hell yah! Walgreens, the most reliable retail store imaginable!! Quite the hyperbole, don't you say? But in all seriousness, I choose walgreen's as my quick go to when I need something and I do it for a reason. Walgreen's has those little things you need when you're freaking out about passport photos, medication, or a lack of rubber bands. Yep, walgreen's is my saving grace. Located quite close to where I live, I can count on this store to bail me out of tight situations. Not only that, they are very quick with their services. I remember ordering about 30 photos for print and got them in an hour. This place ain't bad even though business can be slow. Shop well and prosper, read more

All pharmacy staff are really unprofessional...they lie said my doctor had called them about release date.. I asked another pharmacist and said the one of the girl staff posted a note... Not to give my prescriptions... She did that at the harbor and Chapman and everyone gives me different answers so they don't follow policy and then lie about it... they refuse to give me names She said her name is Ann and a David pretended to be store manager and couldn't even answer my question...I ask for a corporate office number and refuse to give it to me...if you are doing your job right and following the rules and policy why denied my of talking to someone above them. Need to switch pharmacy asap read more

I was in need of self Covid test kit and the Doctor in the pharmacy was accommodating. Unlike CVS

The worst customer service here. If you pull up to the drive thru pharmacy, they take their sweetest time to greet and help. Even when there are no patients, there's always a wait to pick up prescriptions even when it's ready for pick up. read more

Rude Pharmacists. I just wanted some general information about what product I should use for a sore and she made it very clear that I was just wasting her time in body language and the way that she spoke to me. Thanks for nothing. read more

I coem here very often, whether it be for latenight necessities or a presciption or a photo order and I just never thought to yelp it because I never had an extremely great or horrible experience. However, last night I was in search of a particular item and went to the pharmacy desk to ask about it. The gentleman was very friendly, he was the head pharmacist it seemed, and he explained that they didn't carry it but then referred me to stores that may have it. It was very kind of him to help me out .. he seemed busy but willing to help. I appreciated that. read more

This is a nice Walgreens. They stay open 24 hours a day too which is what I liked most about this place. We drove down from the Bay Area to take my kid to Disneyland for his 3rd birthday. He had a bit of a small cold and I needed to go somewhere to get some stuff for him before going to bed that night and waking up in the morning and going straight into Disneyland. I didn't want to go in the morning when it would be busy and chaotic. This place was big, had friendly workers, and had everything you would ever need. read more

Very good pharmacists and techs here. Busy but pleasant to pick up meds from. Ann is a wonderful pharmacist to have

I was greeted right when I came in the door. It surprises me every time a business greets me, in a good way. Extra points there! I was also wished a great rest of the day as I was leaving. Friendliness goes a long way! I always expect to find what I need at Walgreens. Parking is plentiful and well lit. It's open 24 hours. There's also a drive thru pharmacy window. read more

I say the customer service seems like it is improving. I've been coming to this place for about a year now. The pharmacy itself, I give credit that it's 24hours & definitely organized and clean. The pharmacy staffs I think are pretty helpful considering how busy it is. I don't know how the Indian beauty advisor treated others but she was very helpful to me. She notified me when one of the products stocked back up. Minus part here is that yes, sometimes products are out of stock & YES, I noticed most of the products are over priced compared to other pharmacies. read more

I chose Walgreens to get my Covid test done to travel to Hawaii because they are a Hawaii state approved testing location. My flight required me to have a test done 72 hours prior to departure. I went to this Walgreens location to get the test 70 hours before my flight and I was told I would have my test results within 24-48 hours. 72 hours has now passed, I was not aloud to board my flight, and my vacation has been completely ruined. This Walgreens is awful and has costed me thousands of dollars due to not being able to get refunds for my flight, hotel, etc. F*** you Walgreens. read more

This rude disrespectful little girl Kimmie that works in the pharmacy window has the worst customer service skills EVER . I can't believe she's allowed to treat customers in the ugly sassy manner she does. Today I came in to pick up my daughters medicine (she broke her hand ) and while in my car my daughter was singing a song recording herself as we allllll know teens do that now in days . (Keep in mind we were waiting in the car for a long time)but I was just happy my daughter was in better spirits but that all came to an end because as KIMMIE was giving me my medicine she felt the need to scold my daughter telling her in a ugly demanding tone that what she's doing is against the law and she need to stop now because she has no permission to record her !! And the cameras are recoding her and what she's doing can get her in trouble !! WAIT WHAT she must be out of her mind 1- for thinking my daughter would even what a recording of her (eww) and 2-for thinking she can speak to anyone in the tone that she did . I will be calling corporate to file a complaint about her read more

Nothing wrong with store set up is nice and clean. this review is on their employees. I popped in here yesterday on my way home to pick up something. as I was walking up to the checkout counter I heard a female employee say to a male employee something about white girl when I walked up to the counter. I guess she didn't know I heard the end of it whatever racist crap she was saying about me. To make it worse While she Checked me out I put in a phone number for rewards and she says "still the same total "with an attitude. Pretty gross they have such racist people working here. read more

This review is for the pharmacy. I've hesitated leaving this review as there are some members of the staff that are wonderful. The rest do the best they can with what they have. They are extremely busy and you will wait FOREVER to pickup your RX. They are understaffed and overworked. Now they are doing COVID testing in the drive thru and you wait even longer. Fortunately I have new RX insurance and I am doing mail order and found a small local pharmacy that takes my insurance. Same copays (or less with mail order) and no hassle. The small pharmacy EVEN DELIVERS! Pro tip: should you opt to or have to keep filling RX here call after hours. You'll get the actual pharmacy at the location and not Jimmy the pharmacy tech in Buffalo NY working from home. Who ends up having to transfer you anyways. To the pharmacy. Where you explain your needs again. Walgreens corporate, fix your mess. read more

NONE HIPAA COMPLIANT at the pharmacy!!!!!!! I was at the line for my medications to be picked up and this pharmacist/staff just yelled out what i wanted and basically just let everyone hear what my meds was for!! I might have to report this. Very rude and unprofessional!!! Do not go to this pharmacy, I should've just went to CVS!! I will never go back. read more

I have visited this Walgreens twice and emerged empty handed. They don't have the medicine. Also, absolutely filthy.

Very bad customer services and lies to the customer all the time. I checked on my prescription and the automated said it will be ready at the later time since high volume. I waited 5 hours called back and the technician told me it was back order. They told me they have it in stocks but since they couldn't get much from my insurance company, they lies and told me it was back ordered. read more

Can you guys seriously stock your beer? I came in here to avoid long lines at Ralph's and you were out of everything good.

It was very nice and quiet, the cashier Regina I believe was extremely kind and interactive! We went in and just as fast came out again. We had trouble with the Ralph's next door because they didn't accept Apple Pay and one of the workers there was being rude about it. I hope she's being treated well and would return again anytime ! read more

I'm livid. Not only did I call and speak with them back and forth for the past few days regarding my prescription-3 items. They finally understood I only needed 1 item because I informed them I had the other 2 items at home. The person I spoke to on the phone said that's fine, I didn't have to pick up all items, and I could just pick up that 1 item. But when it was time to pick up my prescription, they sold the bf (he picked up my prescription) ALL 3 items. Even when he specified to the pharmacy that only 1 item was needed. They informed him that all 3 items for the prescription was needed because what I had at home wouldn't work because it's old (ummmm, wait, how TF do they know what items I have at home??) Then the Bf came home. And guess what? 2 of the items are identical to the F'ing 2 items I have at home. IDENTICAL. Here's the thing, the 2 items I did NOT need was a meter (that doesn't have an expiration date, just need to change the batteries whenever they go out) and 500 pieces of lancets that don't expire until the end of 2024.. $$$ down the drain on items I'm 100% sure I will never use. read more

The technicians were great but the pharmacist had major attitude!!!! He made me feel belittled!!

This pharmacy constantly messes up requests. From lost prescriptions, "lost" Dr faxes, reporting the wrong things to the insurance company, to canceling orders when they're out of stock. We are changing pharmacies before their mess ups actually hurt someone. read more

Love shopping here, as it's convenient. However, I seem to almost always have a problem with my coupons, resulting in them voiding the transaction and re-ringing it. This is very frustrating, as I come on my lunch hour and don't have time for this. read more

First of all, anything that is open 24 hours is always awesome. No matter if it's two PM or two AM, you can always count on this Walgreens for all of your basic needs. An even bigger plus side is that Walgreens is one of the only places that offers one hour photo processing 24 hours a day. This comes in handy for last minute school projects and gifts. The only downside is the fact that they do not sell alcohol. read more

The store layout is nice ad clean. Some of employees are helpful but the management sucks really bad. Came here to look for specific item on my list the manager told me "we are out and stock and go somewhere else", I felt that the manager was being rude to me. Don't come here to this location read more

This was my first time at this Walgreens but it won't be the last. My first experience with the staff at this location was via phone. I simply called to ask if their photo machines can print pictures from a phone. My question was not only answered, but I was also given further instructions on how to print from the Walgreens App. Btw the process was super simple. On the day of pick up I just simply walked in, told the rep my name, and boom my picture was ready. I liked the results of the picture so much that I decide to print another. Braulio was so kind to advise me on what he thought was the best orientation for the picture. After my picture was processed Braulio offered to put the picture in a frame I purchased from the store. While putting in the picture he noticed a few smudges on the frame. Subsequently, he went to the back got some glass cleaner and cleaned all the smudges off. Keep in mind all of this is occurring while Braulio was tending to two other customers and training a staff member. Overall the service was exemplary. Braulio was polite and most of all attentive to all his customers. #Kudos read more

As soon as I walked into the store, I heard the "Security Watch" announcement over the intercom. And of course it was for me. I was looking at the hair products and as soon as I turn around, I see a little skinny worker kid. (Nice Security by the way) and he's just looking at what I'm doing. I guess any one looking like they got out of work looks suspicious. Zero stars. (And their inventory is never right either) read more

Rude store assistant manager I think she just woke up well she looks like it.that girl name is Lydia no good customer relation at all been coming to this store for years and not planning to come back.also taking my prescription out from this store. read more

Horrendously long wait for pharmacy drive thru. Went to pick up prescription at 11:00pm thinking there wouldn't be much of a wait at this hr. With only one car ahead of me I figured it should be fairly quick. The two cars behind me were smart enough to give up after 10mins. After 40mins without moving I too finally gave up. On my way home I decided to call to see what the reason for wait was. Was on hold an additional 20mins before someone finally picked up and said they were super busy and there was only one person working. I asked if this was Normal wait time, but was told it depends. Busy or not it should not take 40mins to get service at the drive thru, if that's the case they should staff more people. In total I spent 1hr trying to pick up prescriptions without success. Again Not sure if this is normal but 40mins is unacceptable service. read more

While it is open 24 hours I never seem to be able to get assistance when I need it even it is during the day. Another big problem I had is their photo center, their prices are ridiculous! I used to get my 35mm film developed at Costco but they stopped developing film. The thing I loved there was that I wouldn't get charged if the film came out blank or if it was damaged. If only a few came out I was charged very little for it. At Walgreens I was charged almost $6 for every roll even the ones that came out blank! I dropped off 10 and only 1 came out complete and without any problems and I was charged $7 for it, the rest only had one shot and it was blank and I was charged $6. I wish I would have been called or advised I had blank cartridges so I could tell them not to develop them and save myself a lot of money!!! Actually come to think of it I wasn't even called when the film was ready, as I was promised, very poor customer service. I WILL NEVER BE GOING BACK TO GET MY FILM DEVELOPED THERE AGAIN! read more

Pros: I like how theyre open 24 hrs and how they have some pretty cool deals. However a place can only be as good as its service... Cons: 1.First lets talk about the store: -Horrible customer service. Slow and rude. I was out to buy some lotion and there was a really nice employee who showed me where it was and suggested which one would be best. BUT there was 2 EXCRUCIATINGLY horrible employees so i guess that canceled out the kindness of the first women. So like the lotion was $6 but when i came up the register the cashier women was all like $14.29. I was thinking "wtf" she just looked at me like i was crazy. I told her she must be mistaken and she was giving me all this attitude so i told her i wouldnt buy it anymore... and then this other employee was following me and my friends... he thought i was a rapist he asked my friends if they were ok and if they needed help from me and thought i was following them trying to rape them.... presumptuous... 2.Pharmacy -Im already sick so i dont need someone giving me poor service and attitude.... The pharmacist was mumbling under his breath the whole time so of course i couldnt understande a single word. and when i asked him to repeat what he said, he sighed loudly and treated me like i was stupid for not being able to hear him.... OVERALL: This walgreens is ridiculous.... its like being in high school except more ridiculous read more

I can not believe how overpriced everything is here. I hate going to this place, I go to cvs instead. I bought a sitz bath at Walgreens for $30! $30! That's so overpriced but because I was recovering from labor I just went ahead and bought it. turns out cvs has it for half the price $15. Bs. read more

The absolute WORST!!!!! 20 to 30 min wait every time you pick up medication. Hire more people.

The facility itself is clean and has lots of options if you need personal care items (I was impressed with their shampoo selection!). But hands down every time I walk through the door I'm usually a little disappointed at the level of customer service I've received. It seems like the employees and pharmacy staff walk the lines of customer service. I overheard someone in the pharmacy make a quiet comment that they just filled the wrong prescription, which made me concerned. The pharmacist tech asked me to recite my address when I picked up my own prescription. At the checkout counter I was carded for buying cold medicine; and so as she looked at my driver's license the clerk read out loud my expiration date and birth month, which I think is a violation of privacy. I have waited in line for a half hour with one or two cars behind me in the drive through line, regretting not coming in directly but regretting coming in directly because of rude service when I do. I'm giving one star extra than I wanted to because one of the team members I happened to encounter actually was friendly and also because facility was clean, but otherwise standards of community service were alarming or substandard at best. read more

This Walgreens is my go-to location... when they actually have my medications in stock, that is.

Really disgusted with customer service here especially with the Indian beauty advisor tonight...do not tell a customer they are wrong.... manager was a bit more accommodating but still rude.... only time I like being there is when the other beauty advisors are there, but this one particular beauty advisor pisses me off every time read more