I would like to say thank you so much to Joanna and Mariah. They provided excellent customer…read moreservice. I had placed this order with a different CVS on Mindanao Way, they called me last minute this morning to tell me they could not fulfill my photo order. I went ahead and placed a new order with this CVS and called them to ensure they could fulfill the order as it is Mother's Day and I knew it would be busy. I called and explained to Joanna what had happened and she said they could fulfill the order and would call me back. She called me back within 5 minutes to tell me they were fulfilling the order and bumping me to the top because of the experience I had had with the other CVS. I know it is a busy day because it is Mother's Day, but I appreciate so much the care and concern they both took. I want to say a special thank you to Joanna for going out of her way and then calling me back again to tell me my order was ready. I appreciate you so much and really want to thank you for such excellent customer service. You went above and beyond the call of duty and I will be using this CVS from now on for all my purchases. Thank you again ladies, especially Joanna for caring and providing great customer service.

I hate that I can't talk with a pharmacist or anyone that works in the pharmacy. Wasting my time…read morewith the automated responses is insanely frustrating! Please make a real person available.

I'll start by saying I know why this location has bad reviews, it's easy to see as you're driving…read moreby, and even entering the store. From the homeless in the parking lot, to security on their phone (the call was on speaker), it's a lot to get through. I gave 5 stars and wish I could give more because of MANDO!!! You guys did good hiring him. He was very helpful and apologetic. He showed me that the greeting card section was right in front of me as I entered the store. I guess I walked right by it trying to avoid the security guard on his phone. When I went back to the register, Mando apologized because he had to put something back. No worries at all. He asked me if I found everything and how my day was. We both agreed that life is beautiful and there's no point in being angry. His personality is the light in this dark world! He was so sweet and kind and enjoyed talking with me. He even explained why my coupon wasn't valid unless I bought 2 cards. I asked his name so that I can leave this review but he also asked for mine and said it was nice meeting you :-) Thank you Mando, you never know what people are going through and a simple conversation can brighten someone's day. He had an impact on me and the gentleman behind me. I don't know if he knew Mando or if he overheard our conversation but he greeted him by name. Paying kindness forward!

Drive through is always closed. This pharmacy needs better management. They're always out of stock…read moreof medications, this is why I prefer to go to the location in Marina Del Rey. Please find a way to improve your operations here. This is ridiculous.

Now y'all... let me brag on Chris over at Walgreens for a minute…read more As an event planner, I'm always creating something -- party favors, decorations, keepsakes -- and Walgreens Photos has become my little secret weapon. I'm in there all the time printing custom designs, running behind schedule, juggling ideas... just doing the most. And every single time, Chris is the one who brings the calm to my chaos. While I'm over here thinking about ten things at once, he's steady, patient, and cool as ever -- the kind of calm that makes you slow down and breathe a little. He doesn't rush you, doesn't make you feel like a bother, and he always makes sure whatever you're printing comes out right. In a world where good customer service feels like a disappearing art, Chris shows up with kindness, professionalism, and a whole lot of grace. Walgreens, hold on to that man. He's the reason folks like me keep coming back.

"Oh Justin." It…read moresmells bad in this "Walgreens." Huh?! It smells bad. I mean it. Can you "be better." It sucks. "Justin" Mustache. Beard. Black hair. Looks bored. I don't like this. Byyyee.

Was in the immediate area having a key fob made for my car across the street when I stumbled into…read morethis very unique CVS that has a legit pharmacy, but also an entire section dedicated to the local Hispanic community, hence the "Y Mas" after CVS. I also needed to withdraw some cash via their atm, which, at $3.50 a pop per withdrawal wasn't cheap, but not too bad either. I was grateful they had a functioning atm to begin with. Perhaps the best part of this visit to this particular CVS was the fact that they had a super sweet (and locked under key) cologne and perfume section with major name brands going for way, way cheaper than you'd find them anywhere else. And while the pictures aren't the clearest, you'll see the brands they rock here. Not bad at all! I'll be back!

I drove all over LA and couldn't find any Cracker Jack's! CVS was my last resort and…read morethey didn't have any either (tears). There were a few brands of caramel popcorn however, which was the closest I could find. The staff was nice and accommodating and even went through the effort of checking their system just in case, and turns out they don't carry Cracker Jack's at all. I appreciated the customer service and finding some similar options for me that were on hand at the store.

Could not take a photo at home which would be acceptable to the US passport office online…read more So here they can take a photo which will pass! Ask for Cece!

Worst experience in a Walgreens. Glad I don't live near here. I went in for ONE thing and this lady…read morecomes from the photo department to check people out. There was a lady in front of me and she didn't say hello to her and had her out her cash on the counter. She didn't say thank you to anything. When it was my turn, I didn't get a greeting or told the amount. She gave me my change and receipt on the counter. I said thank you and she said mm hmm and walked away. Wish I looked at her name but she was a black Middle Ages woman w glasses and short hair.

November 2024 | Wonderful customer service & great location! While in the area this weekend,…read morestumbled upon CVS! I had been to the area several times and gone to the stores nearby, but it was the first time noticing CVS! Shades of Christmas: I was excited when walking around the store and saw different shades of Santa Claus, angels and other holiday items, it looks so festive inside! There were so many cute ornaments too!! Loved it, as I love the holidays! CVS is definitely ready for the holidays and the diversity in products made the visit even more exciting! Thank you, CVS, you truly make a difference!! Customer Service: The minute I stepped up to the self checkout, a woman came up right away and helped me get started, thanks again! Free parking as well in the huge parking lot, shared with other stores nearby! (Trader Joe's, Home Goods, Ross, Ulta...!) Overall: Great location, diversity in products, friendly customer service, and holiday ready! Score!

Grossly incompetent, condescending, and inefficient are a few adjectives that come to mind. I would…read moreavoid doing business here or with any CVS for that matter as terrible customer service and poor management seem to be consistent from location to location. Customers seem to just hold their noses and suffer through the experience of doing business with the pharmacy and with the store in general because they can't find a suitable alternative. I for one will be trying to move my business to one of the few remaining neighborhood pharmacies because I simply can't tolerate the horrific experience of going into CVS any longer.

I wouldn't give a 1 star if I didn't have to. I'm not a fan of everything being locked up but I'm…read morehere looking for hair spray so I pressed the button for help. There was a person ahead of me who pressed it and got tired of waiting. The employee came up with an attitude. I asked how she was doing and I barely got an answer. I needed to test the hairsprays, not just have her open a cabinet and me grab one. She is clearly not happy at her job but still needs to improve on customer service. I just said never mind and walked out.

Actually need to be OPEN when advertised. It says 24 hr pharmacy, which is WHY I choose this…read morelocation to be able to get my meds when I am available to pick them up. I drive farther because I got tired of not making it in time to get my Rx at the closer one, as I always seem to be a half hour past whenever they close. But here I am at 2am outside a CLOSED store with a lit 24 hours sign and an AI phone reception telling me lies about insisting its open when a printed sign on the locked door says closed til 6 am. A pharmacy where I can't pick up a rescue inhaler when I need to is a useless thing at best and a hazard to my health at worst. I am CURRENTLY FURIOUS with a very inconvenient window get my RX now and won't get the sleep I had planned on. Unforgiveable for medically necessary places to have incorrect hours of access and delaying people from getting an Rx they need. NOT OK. I want to file a complaint and get my Rx elsewhere now

The cashier Brianna is horrible!! No greeting when you walk up to the register, absolutely no…read morecommunication besides asking if you're paying cash or card. I'm placing money down to make sure I have it correct and asking her to hold on but she keeps reaching for it - just for me to have rewards so my total actually went down from what I was putting out which is one reason I asked her to wait! Not sure where the older lady is that's usually there but your cashiers should be friendly and welcoming! Go walk the store if you have an attitude and don't want to be pleasant after people have to stand around forever for you guys to come and open up shelves and stand in line forever because it's only one cashier!

If you need medications avoid this place unless you want to die waiting for your medication to be…read moregiven this place should be the last place you'll ever want to step foot in

I've been to this CVS many times for both prescriptions and gift cards, and overall it has been a…read moregood experience. They send the text updates when prescriptions are ready, which helps a lot in keeping things organized. I've picked up multiple prescriptions here and grabbed gift cards for the house in the same visit, and the staff has been generally helpful and efficient. At busy times there can be a bit of a wait, but that's understandable for a neighborhood CVS. Overall, a reliable spot for prescriptions and quick errands. I would give this location 3.6 stars

Everything was very overpriced. They didn't have a good selection for vegans. They sold too much…read moreunhealthy stuff, considering their main income source has got to be medication. Not a great look in my opinion, to sell unhealthy food and drinks and drugs to cure disease. Would rather see them have fresh produce and health foods if they're gonna have Whole Foods prices.

(Shopped 10/31/23 TU @ 3:30pm): That's right... they aided in my parking dilemma, but I did buy…read moresomething! I happened across Rite Aid's El Segundo's Grand Ave. location because I couldn't find parking in the area to meet some friends next door at The Standard Station Sports Bar & Grill, and my Catholic guilt got the better of me. I always made it a habit whenever I parked at a business I initially had no intention of visiting, I would go inside and make a small purchase as a sort of "payment" for parking on their premises. Now that my conscience was cleared, I quickly reflected on the company's recent bankruptcy filing news. The company that took over Thrifty's decades ago was now on its seemingly last legs. I've had fond memories of both companies, so this visit was kind of bittersweet. Was I all right with this particular location before its demise!? PURCHASE Resse's Pretzels Miniature Cups 9.9oz Bag ($5.99): I was a fan of all the yummy sweets throughout the Reese's brand, so when I saw this in the nearly-empty Halloween candy section, I grabbed it because it sounded good and it was the last one so it looked sad there all by itself. Once I finally tore this bag open and shared it with my friends, each tiny cup was packed with crunchy pretzel pieces covered with smooth peanut butter and delectable chocolate. It was as good as expected - yummy! https://www.yelp.com/user_local_photos?select=LVCD_bwXBXM5UDwLiU72KA&userid=8jVT2inwc8GIQ6sH2UG9Vw SERVICE Because I had no idea what I was going to purchase before I entered, there was no need for any customer assistance. As I whizzed through the store, I came to the candy aisle and my decision was made. I quickly went to the self-checkout counter, paid, and I was out the door in minutes. I saw one employee serving Thrifty's Ice Cream, one cashier, and one other employee stocking the shelves. All was good! PARKING (FREE) Located within the Grand Park Plaza, they were on their own standalone corner and had their own private lot with a ton of spots - 'nuff said. ATMOSPHERE, DÉCOR, AMBIENCE A medium-sized building that was clean and organized inside with easy directions and labels for each section along with spacious aisles. The pharmacy was at the very back, the refrigerated and frozen coolers also along the back and side walls, the ice cream counter up front close to the registers, and a surprisingly assorted well-stocked liquor section. A decent amount of natural lighting came through the front glass windows and doors while plenty of soul-sucking fluorescent electric ceiling lights covered the rest. I didn't recall seeing any TVs but Top-40 music played in the background. https://www.yelp.com/user_local_photos?select=xxKABnVWyX0xms7iHFED6A&userid=8jVT2inwc8GIQ6sH2UG9Vw ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL El Segundo's Grand Ave. Rite Aid location was perfectly fine for my needs although probably wholly not theirs. On my quick casing of the joint, everything was kept clean, organized, and what you'd expect from any other Rite Aid if you've ever been in one. And, they still had Thrifty's Ice Cream, so buy it now while you could! Honestly, I had no idea how long this location would be around since the bankruptcy, so I wished them the best. The prices may be a touch higher due to convenience and economies, and you may not find all the brands out on the market but possibly lesser-known ones. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $6.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice... AMEX! 4.0 STARS

This is a go-to for specific things: a flu shot, basic medicinal supplies, vitamins, birthday…read morecards, basic cosmetics and grooming supplies, candy, seasonal items (i.e. Christmas lights), and of course the ice cream (the bygone Thrifty store used to be the go-to for cheap scoops). Sadly, the store's shelves are emptying and Rite Aid looks like it will the way of 99 cents store. Sad.