When I was finally able to get my vaccination this was the Walgreens I went to. The staff could not have been friendlier, and the nurse giving the shots was super helpful and answered all questions. The store was large and clean. read more

Young brunette pharmacist is so rude and callus. Which is surprising so young in her career. Very unhelpful, abrupt & dismissive. I wouldn't recommend this pharmacy to anyone I know and have since transferred all of my services to another. read more

On Oct.3, 2023 I went to Ledgewood Walgreens to buy prescription eyedrops which I had bought there in the past. I arrived at 9:30 a.m. and was there until almost 1:00 p.m. They advised that I needed a new prescription as my renewals had expired. These eyedrops are extremely important to control high eye pressure. Without them blindness would ultimately occur. It was 35 minutes later that they finally called my doctor for the renewal. At approximately 11:30 a.m. I went to the doctor's office to get the prescription myself since it seemed some mix up may have occurred. I explained what was going on to my doctor and he gave me the prescription as well as a small sample bottle as he knew the seriousness of being with these drops. After all the hours they jerked me around they told me that they were out of stock and needed to order. They recorded the prescription and the Good RX coupon into their system. I asked when these drops would likely arrive. They said they would call and let me know. I waited for days and on Friday, Oct. 6, 2023 they said they had one bottle, (one month supply), I said what about the other two bottles they said we have to order them. I said okay can you hold that one bottle and I'll pick it up when the other two come in. I called on Monday, Oct. 9th and they said what came in was Combigan which is the name brand and far more expensive than the substitute we ordered. My prescription insurance, Humana, doesn't cover either so I'm paying either one myself. I said can you get the substitute which we ordered. Okay she said. Today Is Oct. 11, 2023. I called and was told it is on back order and they have no idea if and when it is coming in. I said then I will come in and pickup the one bottle you are holding for me. They said: "Oh no we sold that to someone else." It appears that they are more interested in giving out free vaccinations than serving paying customers such as myself. Don't give them any business. They treat paying customers like trash. read more

I don't think I've ever waited less than 20/30 minutes to just pick up a prescription. they are incredibly slow and seem like you are inconveniencing them when you go to the window. worst customer service ever. if you need them to call a doctor they won't. switching pharmacies ASAP!! read more

I used to appreciate this pharmacy. Had an issue with a rude young pharmacist one weekend ago. This weekend needed antibiotic and round of cortisone. Took over FOUR HOURS for them to "get to" my order which was submitted electronically by my dr. I swear same pharmacist saw my name and decided to play a game. I know that my prescriptions were received by 11 am because I checked online. Prescriptions were not ready until after 4. The weekend pharmacy staff is horrible. Never problems on weekdays. Also, several times they can only partially fill a medication because they are out of it and I have to go back several days later for the rest. If you need prescriptions on the weekend, good luck. Weekdays not so bad. Drive through can take 20 minutes at times. This particular Walgreens in Ledgewood, NJ needs to DO BETTER like they used to. read more

Why is there no option for "0" ? This location is a mess. Has always been. My mother insisted on going for her flu shot. Made appointment for 4:30pm...and then sat around, with nothing happening to any customer for a good 30 minutes. Then was asked, why do you offer appointments if time is not honored? Finally done after 45 minutes from appointment time. AVOID THIS LOCATION AT ALL COST...... read more

There is a shocking lack of pharmaceuticals at this location. Constantly providing partial fulfillment of prescriptions requiring multiple trips back to the store to complete the Rx ordered by the doctors. This is either a nationwide Walgreens problem or the Ledgewood location is a very minor fulfillment center. Then a member of the the staff gets very passive aggressive when being asked why this happens. read more

The Dover location is absolutely the worst. Except for one nice woman I saw one time, the staff is bored and disinterested in your needs or how much of your time they waste. Everything is overpriced, and selection of brands is very limited. Avoid this establishment at all costs. read more

I called Walgreens in Ledgewood to ask about my prescription at 10 am. Held on for 32 minutes listening to the recording of how many callers are ahead of me. I put the phone on speaker and waited until finally someone picked up only to hang up on me Immediately. This was the second day I tried calling. The service is horrible. read more

I tried calling to ask if they have high dose flu shots. The phone has been ringing for exactly 11 minutes and 12 seconds already. No one has picked up to ask me to hold. Is anyone actually working in this store? read more

After waiting inside, they filled the generic instead of name brand, which I gave them coupon for given to me by my Dr. I then did Drive thru. They said they were having trouble and asked me to drive around. When I got to front again, they told me to come inside. At this point, I've been waiting an hour. I'm not pulling around or coming inside. Get it right, pharmacy! read more

This place has it all and the pharmacy staff will go above and beyond to resolve any of your issues. I had a prescription for something that wasn't even made anymore, went to 5 other stores and all I got was "sorry we don't have this" Well the Walgreens pharmacist took the time to explain that the drug was no longer made, and offered to call the ER where I was seen to get it changed to something that was available! I couldn't believe the pharmacist offered to do that , and she did it and had it ready so fast!! I l am so happy I came here read more

Went there to have my husband's scripts filled. they tried to put it through and did not work. Said a computer glitch that needed fixing. Went back next day and they had filled one but the other would not go through. Still working on the problem. Back the third day and still nothing. And HE NEEDS the meds. I got the one script back, went to Valley Pharmacy in Succasunna and they filled it. BUT, the girl in Walgreen's gave me the wrong script. So I had TWO of the same medication and not the one he truly needs. Valley called and the girl said I was wrong. I called Walgreen's and told her if I was wrong how come I have TWO OF THE SAME MEDICATION. She looked and told me she made a mistake. She told me she would take it to Valley but lied again and did not. Phoned it in. I will NEVER set foot in a Walgreen's ever again. If you need a pharmacy, use Valley Pharmacy in Succasunna, NJ. So nice and so helpful! read more

Do you like having your time wasted? Do you like having the pharmacists roll their eyes at you? Do you like mindlessly waiting in a drive through line for roughly 30 mins to be told it isn't ready and you should try driving around the lot to wait in line again? Well this is the place for you. If you expect bad customer service and long waits then this just might your favorite place to shop. This place is a joke. Any pharmacy is better than this place. I strongly warn you not to go here; your blood will be boiling by the time you leave. Customer service must not be taught to the employees along with time management. Also I would love to see where they get their time estimates from for prescription fills the lady told three people in front of me 20 minutes and then told me the same thing and when I asked her if she tells all the customers 20 mins she got very irate and hung up the phone for the two way speaker. There is a shop rite down the road that is a million times better. My time is valuable and I don't appreciate it being wasted. It's almost like they are trying to put on a façade that they are actual chemists making your pills from scratch in the back or something when in reality they are putting pre made pills in a plastic container. I genuinely don't understand why it takes them so long. Literally the worst bunch of employees I've ever seen. read more

They never have my prescription in stock, waited a full week after giving them my prescription on a Saturday, which they said would be in the latest Tuesday, finally just went in on the next Sunday and they offered me 20 pills, but I would still have to pay for the 30 prescribed! Really?!?! This seems illegal, I will never go there again. Took the prescription over to CVS, it cost me more, but filled all 30 pills in 10 minutes! Disappointed every time at Walgreens, pharmacy is way too small, especially with a CVS on every corner. read more

The best pharmacy around with the nicest staff. Never seems annoyed if there is an issue that has to get figured out with your prescription or insurance. So much better than CVS pharmacy. read more

waiting 20 mins for someone to pick up at the pharmacy i had a very sick patient in need for antibiotics

These gals as sales clerks have an attitude. Today walked in waited at least 3 minutes at the register. No one there. The register is right at the door. So the old women finally came around and stated you only waited a minute. Really?No I waited..and you should have said nothing! And you wanted me to rate you on the website.......go figure...the other gal didn't put my cigarettes in the bag after purchasing many items. She held on to them instead of running out to me and saying SORRY I forgot to put these in the bag. I drove home about 7 miles..had to come back 7 miles....and again back home 7 miles. I called the customer service no reply. I am just a customer..I pay good money but they now need to pay me for their attitude. So I wonder why no one is ever at this store? Maybe for their scripts. Store manger is never around and the one I spoke to is clueless. So girls here is your rating. I know retail is tough I have been there. The only reason why I didn't give them a one star is due to the fact their cigarettes are cheaper ..so I arrive..ask for my brand..with the girl with the piercings. and never get greeted..no thank you......go figure. read more

This is my second review of this place because it has reached a new low! I gave them two prescriptions for my husband who has just gotten out of the hospital. They said to come back in an hour. I came back a few hours later and they handed the paper back to me and said they were unable to find the name of the doctor in their computer and they never even bothered calling the hospital. This is totally unacceptable - this was a hospital prescription and he needed it by the morning. (big storm expected that night). They didn't even both to contact me to tell me they were not able to fill it! I then brought it over to CVS and it was filled within 10 minutes. I absolutely detest this store read more

My new insurance insists that we use Walgreens pharmacy instead of CVS. Although it is fun to walk around looking at all the merchandise, they never have my prescription in stock. The pharmacy area is so small - it should be expanded so they can carry more pharmaceuticals rather than makeup! They promise it will be in the next day but usually get a call that it arrived 4-5 days later! Never had this problem with CVS. read more

this location the management is rude. used my card to pay and it failed then declined. the purchase went through on my card and when i checked the credit card site it went through. When i spoke to the manager he said it never went through. Tried showing him the site and he refused to look at it and tell me it did not go through. Get the credit card company on the line and they even tell the manager it went through. He kept insisting it did not go through. Yes I was right on this one as a customer. Never going back to this location again. Credit card company told the manager on duty to have thier system check so it doesn't happen again. read more