This CVS is hands down the worst CVS I have ever stepped foot in. Absolute bottom of the barrel…read more They never have anything in stock, ever. It doesn't matter if it's summer, winter, spring, or the apocalypse. Empty shelves every single time. Their email and app updates are completely useless and flat-out wrong. It will say your prescription is ready, then you show up and surprise, nothing is ready, nothing is available, and no one knows anything. The staff is unbelievably incompetent. Zero urgency, zero accountability, zero effort. Everyone looks miserable and acts like helping customers is a personal inconvenience. It genuinely feels like no one working there wants to be there or cares even slightly. I switched to Walgreens a long time ago for these exact reasons. Unfortunately, my doctor accidentally sent my prescription here because it was still on file. Huge mistake. Walking back into this CVS reminded me exactly why I left. This was one of the worst customer experiences I've ever had with any company, not just pharmacies. Total chaos, zero organization, and absolutely no concern for customers. And before anyone thinks I'm exaggerating, just read the other reviews. You'll see I'm not wrong. Garbage location. Stay far away. Use Walgreens. Use Kroger. Use Walmart. Use literally anywhere else except this CVS.

If any corporation or store is guilty of price gouging in my opinion CVS leads the pack. A couple…read moreof examples, I checked the price for Nivea Essential Skin Lotion and CVS was charging almost $19.00. I checked and bought the exact same product at Walmart $ 10.98 for a 33.3 oz container. I've been getting my prescriptions at CVS for the past 6 years since I moved home. I just assumed after Cigna paid their part the price left for me to pay would be the same regardless of where I got the script filled. I win the moron award for believing that. My latest prescription had me paying $237 after my drug plan paid there share. That was enough to motivate me to shop around. I had CVS and Drug Mart want $237 and the hospital quote $161.00. The winner of this cost comparison was Costco a company I keep finding reasons to love. Their quote was $94. They got the business that day and for all future prescriptions! I'm amazed at how many people don't bother to check around for more favourable pricing on everything. Maybe if things get more expensive people will value their money more and not just give it to some price gougers like CVS & Kroger!

I went into this pharmacy hoping to get my prescription filled. When I handed my sheet over the…read morecounter. The lady copied it, did something with her computer and said it would be at least 20-30 minutes and asked if I wanted to schedule it or wait there. I chose to wait there as it was just easier. After approximately 30 minutes I walked back inside to see that the pharmacist who helped me made eye contact with me and walked to the back where her coworker was. She then had her coworker tell me that they only had ten of the SIXTY tablets that was for my prescription. Are you kidding me? You couldn't have checked before telling me that I had to wait THIRTY MINUTES??? Every other time I have had this filled at other locations they have checked to see if they actually had the amount needed. This lady was extremely lazy and was obviously trying to avoid me with how she knew her effort and behavior was going to affect my day. Very unprofessional.

Recently, I took a break from CVS and made 3 stops at this Walgreen which is only 2 miles away from…read moremy residence. I was pleasantly surprised how genuinely friendly all the staff was. Their prices were more reasonable than CVS's which are on the high to exorbitant side. I'm seriously considering transferring all my prescriptions to this Walgreen store. I dislike going into a store for years and being treated like I'm a stranger . Also, it doesn't appear that CVS is capable of keeping its pharmacy for very long.

I absolutely love the costumer service. It's a big pharmacy with a small town feel. They go above…read moreand beyond!! I love coming here. Thank you

It is nice to find a family owned, downtown pharmacy that is fully stocked and full service…read more I desperately needed empty gelatin capsules and while not a regular item that they sell, they sold me a 30-day supply while I await the delivery of my bulk order.

I don't shop a lot at walmart, but I will have to say I went in here to look a specific bicycle and…read morewe found it outside on the tie down. Well we went in to find out whom to speak to about looking at it more to possibly purchase. The greeter was a little helpful in that she directed us to the customer service center. Customer Service called Lawn and Garden to unlock the bike. As we walked by the greeter she wished us a good day and we said we were going to look at the bike she just helped us with the info. We go to the bike and the person unlocked it and my friend rode it around a bit and we decided we wanted it, but the tire was low one air and the brakes needed adjusted. We took the bike inside (lawn and garden person said to see Patrick in toys. We take the bike in and the greeter asked if we were needed to return the bike or exchange it (odd since we have talked to her twice in less than 5 minutes about looking at the bike) we told her where we were going. We found Patrick and he called Ken. Well Ken made the trip worth while. He looked at the bike, offered to not only look the bike over, but suggested we take the bike he just finished putting together. He brought it out and it was perfect, the only adjustment that was requested was changing the location of the Parrot. Ken did this without question. He is what customer service is all about and why the bike was worth the purchase. Oddly after paying for the bike the greeter still didn't recognize us.

I bought a WIFI range extender at Walmart that I bought on May 12th. I took it back today and was…read moretold that it could not be returned today on May 28th. On the receipt it plainly stated that the return policy is 30 days on electronics. The customer rep and the manager would not help me in any way. What good is a stated policy for a company, when the local store will not honor it? RJS West Chester OHIO

Absolutely horrible customer service. I shop at least once a week here and they have the rudist…read morewomen who always gives me looks of hate, and I don't know her name ,but she wears glasses, short dirty blonde hair, short, between 45 -55. Went through the checkout this morning I said HI, and of course No RESPONSE!! This is poor business for Drugmart to consumers, and with bad customer service like this it will drive customers to go elsewhere. I know this woman has been there awhile and needs an attitude adjustment or she will drive customers away!! Management needs to evaluate some of these employees , that is if you want to keep your regular customers coming back. ​

Expensive .items are overpriced…read more Manager there not friendly at all. Courtesy cards makes the line take so long

Just had a horrible experience today! I purchased $235 worth of food from here and they refused to…read moretake it back because I had a digital receipt! The oatmeal that was supposed to be good until 2026 but IS CRAWLING WITH BUGS!!!!!!! SUE B the manager would not take back 1 thing and acted as if it were my fault for the bug issue instead of calling it in for a recall or notifying upper management. Guess they will wait on a lawsuit!

I dont ever ever go in Walgreens as I generally find their prices to be too high. On this…read moreparticular day, I stopped in on a recommendation of a friend, to look for Christmas lights. I had just come from yet another Walmart pickup up the street to again find they didnt have lights left. I walked right in to the seasonal aisle and bam, they actually had a selection of lights! They seemed decent and there was a really good sale going on if you joined their free rewards program. The staff at the registers were really nice and walked me through registration and benefits. The store seemed well organized and clean! I walked away with a great deal on some LED outdoor lights that will hopefully at least last the season!

This is a hometown type of place. They find good prices on medications, and watch out for their…read morecustomers. They really should add "Service" to their name, because that is what they are about. When you call and identify yourself, they recognize your name. Great company.

Very nice pharmacy...it is so organized and the staff is so nice and friendly. I recommend it for…read moreeveryone. I think I got the best service over there. Best prices and they really care about their customers. Thanks

This store doesn't have a reputation for above average customer service. I have always felt as if I…read morewere imposing on them over the past several years when searching for medical aids. The entire store management team need to go to a Dale Carnegie course. I have overlooked their poor attitude in the past, but in the future I'll listen to the voice in my head that tells me to take my business to a store where I'll be appreciated and valued.

On Wed 11/23 , I visited the Mullaney's WC location to purchase a medical accessory and I had a…read moreterrible experience with Sales associate - Amanda, and I recommend others stay avoid similar POOR TREATMENT! * I sought to purchase a Medical accessory which req'd a personal measurement ( w/ a simple flexible tape measure )which Amanda (Sales Assoc) took. * AFTER agreeing to purchase the item, I asked Amanda that the measurements taken be written down for my reference. Amanda refused telling me that Mullaney's " is running a business" and they think customers will use the information to purchase online or from others. Amanda also insisted that other sellers sell "outdated product" * I pointed out to Amanda that the accessory box provided detailed brand and SIZE information as well as a detailed fitting gradient on the back of the box. * Amanda proceeded to tell me I didn't have to buy the product, I could take my own measurements, and then she initially refused to even provide me a manager's contact information. * Despite spending a good amount of money, politely asking for my own health measurements - Amanda refused to assist, insinuated that I would use the information to buy product from others, initially refused to provide managers contact info, and insinuated that other retailers sell outdated product. Now I know first hand why Mullaney's gets just 2 stars! Mark

Their service is ok. It's hit or miss. Sometimes you get someone behind the counter with no…read morecustomer service skills what so ever and just need to stay home if they are having that bad of a day and sometimes they are very nice. It's not the best, or the worst. Walgreens is much worse!

This is by far the worst Kroger Pharmacy I have had the misfortune to visit!…read more The two regular women pharmacists' that are there are so rude! The rest of the staff is almost as bad! They are so slow and don't even look up to acknowledge you! As far as being on the auto refill program you might as well not be! They don't have your medication ready on time, if they even have it in stock, and if there is a problem with it, like too early to fill, or anything else, they don't have the decency to call you and let you know. I have always used the Kroger pharmacies near where I live for the convenience of it and have been more than satisfied with them but this one sucks!!!! Don't do it! It is more of an inconvenience than anything else!! As far as the rest of the store, it smells and they don't have much inventory, if they do it's either stale or if it's produce it isn't much to look at! This location of Kroger needs to be evaluated by their corporate office and help needs to be had badly and quick!

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