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    Walgreens

    3.4 (11 reviews)
    Closed 7:00 am - 10:00 pm

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    Towson Health Mart Pharmacy - Quick sign

    Towson Health Mart Pharmacy

    3.9(17 reviews)
    1.4 mi
    $$

    They do seem to be trying harder now. Maybe they were having a rough time for a bit. Their…read moredelivery service is very much worth it!

    I have been using this pharmacy for approximately two years, and unfortunately, the customer…read moreservice has declined significantly. I have had multiple recent experiences with inaccurate prescription information and extremely rude customer service. Last month, I received a text notification stating that my prescription was ready. I drove approximately 30 minutes to the pharmacy, only to be told that the prescription was not actually ready. Today, I had another prescription sent by my doctor. After it was sent, I followed up multiple times--three times today--to confirm that the pharmacy had received it. Each time, I was told that they did not have the prescription. To make matters worse, the person who answered the phone was extremely rude and had a very unpleasant attitude. I understand that pharmacies can be busy and that mistakes happen. However, the combination of repeated communication issues and consistently poor customer service is unacceptable. This is especially disappointing because I have been a customer for two years and did not previously experience this level of service. Unfortunately, based on these recent experiences, I will no longer be using this pharmacy. I also would not recommend it to others, including people I work with or my own patients who may ask for a pharmacy recommendation. I hope management takes this feedback seriously because the quality of customer service has clearly changed.

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    Walgreens

    Walgreens

    1.8(20 reviews)
    6.8 mi
    $$

    This is the SPOT for snacks and chips and anything first aid in the area…read more It's always clean and always stocked. Everyone that works there is really nice and helpful.

    This is basically about the photo department. I placed an online order for wallet prints, got a…read moreconfirmation, then a message it was delayed and then a while later it was ready. Since it was getting later in the evening, waited to next day to pick up. When I went next day, I was informed that machine had been down night. Apparently was up long enough to get mine printed and told cashier I had gotten a confirmation email; pictures were found and paid for. When I viewed them, they looked much larger than wallets. I told cashier I wanted my money back and she said we had to wait for the photo person, who had disappeared because neither she nor what appeared to be a manager with her could do the refund because he had to get into the system. After a much longer wait, was informed he was i the restroom and, again, they needed him for the refund. when he appeared, he seemed annoyed that I wanted a refund. I don't know what he had to do, but my $1.00 was finally refunded. Do not understand why for a $1.00 transaction it couldn't have been done by one of the other 2 women and I would have avoided a very long waste of my time. I understand that machines break down, but am wondering if the photo department, without a person present, can function at all. If not, poor service unless they have coverage for the whole time the department is open. If so, I should have been taken care of by someone else!

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    Walgreens - cosmetics - Updated September 2026

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