If you don't want to get your prescription in a timely manner this is the place for you. Whether drive thru or Actually going in the lines are ridiculously long. Not to mention their phone wait times. My sick child's prescription should have been ready 4 hrs prior and it's not. I have called multiple times and I cannot get through to a live person. I have been in the call queue for over 40 mins and hoping the call doesn't disconnect again. This place use to be great, not sure what happened the last 3-4 years. Has nothing to do with COVID. read more

This pharmacy is clearly under-staffed. I have never seen three technicians behind the computers. Usually only one computer is being used and thus the line gets really long. It can easily take 30 min-1hour to just pick up a medication. read more

Hello Walgreens pharmacy, Did management heard about people here review about you? I'm so disappointed after visit last night for my child emergency prescriptions and was waste a ton of my time of get back and forward with stupid waiting line, it take me almost 4 hours of spend time in the pharmacy and after that they said they don't have it , Hey change your services, I'm so regret to visit this pharmacy location. If score 1-100 I will give you as 0.1. And this morning I been done with other pharmacy within 30 minutes. read more

My wife went for covid vaccine. Someone asked her to sit on a chair and didn't get back. When she went to ask if anyone can help. The staff are enjoying the loud music and took a long time for her to have someone notice her. read more

This review is specifically for the passport photo service that utilizes the store's free app. My wife had two very unflattering passport photos taken, first at AAA (at no charge, for a set of two) and second at Costco (for $5, for a set of two). We certainly can't complain about the "price" we were given at AAA but the photo was god awful. The set-up there violates various basic rules of portrait photography, such as a bright white background that underexposes the subject's face. Costco was a little better but not by much, although the young man who took the photo was very nice and took a second photo, at my wife's request, after she didn't like the way the image of the first looked on the camera. Some online research revealed that the best way to get a more flattering passport photo is by downloading a free app and taking the photo yourself, sending the one you're satisfied with to the establishment behind the app. We used Walgreens, whose app was free and easy to download, as well as to use. After you take a photo, the app will tell you whether it violates any guidelines for passport purposes, although it's not foolproof. In our case, when we showed up at Walgreens to pick up the photos, we were informed of an issue that the app didn't catch. In fairness to them, an employee at the photo department had immediately called and left a message about the problem. We just failed to notice the voice mail. The employee was very pleasant and helpful, offering to take the photo there at the store if we wanted. We chose to return home to take our own photo. After submitting it via the app for printing, we called the photo department to make sure that there were no issues this time. We were told there were not and they would do the prints for us in three minutes. The photos were ready as promised and looked quite good. A new employee had taken over the shift and was also polite and prompt. She recognized my wife from the photo and brought the envelope out without our even having to ask for it. The two photos cost $15 before tax, not as inexpensive as AAA or Costco but who wants to be stuck with an ugly photo on a passport for ten years or whatever, if you can help it? For us, it was well worth the price and our experience at the store couldn't have been better. TIP: If you are willing to invest a few minutes in familiarizing yourself with the settings available on the app, you can make some adjustments (in terms of brightness, for example) that might give you even better results. We got good results without figuring out how to make use of the settings. read more

This pharmacy needs to be closed down. They are doing such a disservice to people who urgently need their medications. I moved all my mom's prescriptions to Safeway on Snell & Branham but unfortunately the urgent care sent my daughter's RX here today. My daughter is extremely sick and needed her medication asap. I kept calling to see if it was ready. After being on hold for an hour, I drove there. Waited in line for 20 mins before the pharmacist came out and said he is closing and will not be helping anyone else. He told everyone to come back tomorrow. I literally drove from Morgan hill to pick up my daughter's prescription. Had they picked up their phone and told me at least I could have called a different pharmacy. This pharmacy is dangerous, they are playing with people's health. read more

I am at a loss of words for the lack of multi taking that takes place in this pharmacy. Continuing to take people walking up to the line at your register, while you have people already waiting for an hour to pick up a prescription is only going to keep a larger amount of people waiting a longer period of time. Keep a flow of people rather then backing up more people. This store is one of read more

I can't believe that the pharmacy made me wait one hour and 15 min for nothing ! This is bad , when I had to take my antibiotics tonight for my ear infection . I still have lots of pain and the pharmacist was like I'm sry but I don't know what's the matter with the system ! He was not able to gave me the price so I could buy myself . Long story short it's ridiculous how irresponsible they are with emergency situations read more

I'd give this location zero stars if I could. Poorly managed pharmacy that's incapable of handling the demand they receive. I always wait in a long line here. Some staff are friendly but that doesn't make up for how poorly managed the location is. I will be going elsewhere. Apparently California law says I can't decline a consultation with the pharmacist for a new prescription without the pharmacist being present. Conveniently, the pharmacist went on break as it was my turn in line. So far he is 10 minutes late to return from his break. This is beyond aggravating. I understand breaks are very necessary for employees, but the store needs to provide adequate coverage to serve customers. read more

Lines are long. Never ever they answer phone calls at any time of the day or night. After trying to call they put you on waiting for 30 minutes and then hang up. Tried calling at different times and days and always the same. read more

Worst Pharmacy I've ever been to. I'm not being over sensitive either. Literally standing in line for 20 min before someone behind the counter finally recognises your here only to give you the 1 finger signal for " It'll be a while".... terrible service here. read more

Terrible experience. Waited 90 minutes for a prescription that was called in 90 minutes before I got there. It was for a simple antibiotic. People at the counter didn't care whatsoever about customers standing around. read more

The worst Phamacy for sure. Came to this walgreen in the morning, They do not have the medication and refuse to help me call CVS which I already told them I called CVS they have the medication, not willing to change my medication I needed urgently today to CVS, they also can not see other Walgreens location medication availability, I have to call each Walgreens my self with no one ever pick up the call. They never pick the call, CVS pharmacist was on the line to help me call Walgreens for several hours and no one pick up, I drove to the location again in the afternoon, no phone is ringing, which means they just keep the line buys by default, no wonder I tried to call earlier to check the status of the medication, no one pick up. Evil Walgreens... the Asian male pharmacist received the fax from CVS and intentionally said he will not file the medication until later of afternoon when the CVS close. I told the pharmacist I need the medication as doctor said today but he just does not care and feel annoyed , he has the power to transfer my medication and insist not fax back my medication to CVS until later afternoon same time when CVS close with really bad attitude. He did this internally not give me the medication. I have been wait in the store and beg him just simply fax back the files , he was so rude to me, I asked for name and he not willing to give me his name and went to lunch just let me wait for several hours and will not help transfer my medication to CVS. This pharmacist just use his power to not give me medication. They are make patents suffering. When I was waiting in the long line talked with other parent have similar issue. This pharmacist jeopardy get your medication on time. You should not come here for sure. This Asian male pharmacist his name is Trung will use his power to not give your medication which could potentially kill the patient read more

Walgreens - Drugstores Near Me - San Jose, California

Awful experience! They were so rude! So unprofessional! It is 24/7 pharmacy, and just for 1 pill they advised me to go to an emergency room and have a doc prescribe an emergency pill since the one I needed was a prescription and they were too busy to refill a single pill for me!!!! So ridiculous! Honestly don't even bother with this pharmacy horrible people and customer service! I would have give them 0 stars if I could! read more

They take forever. I literally don't know what business system they have, but it sure sucks. I wait almost an hour every time for my prescriptions read more

This store is horrible! They were really rude when Lucky transferred my prescriptions to them. I quickly changed my mind about that. Now they are letting people make evening COVID booster appointments online and then not staffing for them. I had an appointment, had pre-filled out my paperwork, waited in vain at the COVID door for someone to make an appearance and was unceremoniously sent away and didn't even garner an apology from their un-helpful employee who I was finally able to pin down. This store is SO bad I will never, ever set foot in another Walgreens for the rest of my life! Congrats! I feel sorry for the other Lucky pharmacy transfers who don't make the effort to go elsewhere. You'll be sorry. read more

The World According to Noelle Allergic Girl's Guide to Life PROS The store is clean. The staff is helpful. The pharmacy is 24 hours. CONS Scary homeless man speaking loudly late at night sitting in the pharmacy area. After leaving Good Samaritan Hospital late and night we were in need of a 24 hour pharmacy. The one on Lincoln Avenue near our home is not 24 hours so we headed to the Blossom Hill location. Pharmacy staff was prompt and polite. We were able to get my medicine and be on our way. Noelle's Notes 24 Hour Pharmacy & Drive-Up Window. read more

i wish i can put 0 stars. I am sick and the farmacy is out of the medicine . They also kept me on hold more than an hour!!!!

Garbage store and garbage staff. I went to the emergency room this morning for Afib heart. They discharged me at 1 pm and sent the prescription for my metoprolol to Walgreens on snell and blossom hill. I must take it before midnight to avoid strokes. Received a phone call from the Walgreens that my medication is ready for pick at around 4:30 pm. Went there waited in drive through for 30 minutes talked to a very rude lady saying we have 200 order needs to be RE filled before yours. I told her that mine should be ready and I got the call from you guys saying it's ready for pickup. She got out of control and I asked for here manager Tran something And no surprise he was worst but with 110 less. He said I have 90 order to refill before yours. Extremely stupid store and service. No wonder they have this many bad reviews. I am waiting in the parking lot as I write this review hoping to get my medicine before they close at 9 pm. Thanksgiving eve. read more

The worst Pharmacy "drive-thru" service encountered. Arrived at 8am on a Sunday morning, no cars waiting at the drive thru window, so I thought "Lucky Me"! Three rings of their alert button, three responses of "We'll be right with you" and 20+ minutes LATER, I still had no service! Even after telling the invisible person behind the speaker (on the third buzz), that I had been waiting for almost 15 minutes and was just wanting to pick up a couple prescriptions, no service! Needless to say, I finally drove away without my scripts. To Add: It wasn't even busy inside the Pharmacy area. The same 2 people at the counter when I arrived, were still at the counter when I left along with 1 person waiting). This Walgreens is definitely in need of help!!! read more

On hold for 20 minutes then hung up on. Menus are very annoying, i dont see why anybody would ever use a walgreens read more

The pharmacy is a disgrace. If you can't operate a 24 hour pharmacy then don't. God help You if you fall ill And need this place for service. Seriously run for your life. Horrible service. One person serving dozens in a super busy environment. read more

Worst Walgreens trying so hard not to charge my insurance - horrible service excuses saying it got billed to the other Walgreens when my wife's doc sent it here - waiting on a manager read more

Waiting good 30+ mins every time whenever call in to speak to the pharmacy staffs. They need to hire more staffs. This is unacceptable for the consumers. read more

Walgreens - 40 mins later...still waiting - Drugstores Near Me - San Jose, California

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There is a reason this place has a 1 1/2 star rating. It SUCKS!! This place is so disjointed and discombobulated it's not even funny. The employees are mokes, they aren't rude, but I wonder if there's even a heart beating in them? Literally every time I've come in this store to get a refill, my blood pressure tops out and I ask myself why I put myself through that AGAIN!?!? ​ read more

Always open which comes in handy late nights and holiday's. Walgreens does not specialize in products, but has a little bit of everything. Tonight it was for last minute propane exchange and their price was cheaper than Lucky's next door. read more

Omg, I have never been waiting for such long time to pick up my cough medicine. I am Sure I will give zero star if I can enter. The people spoke with attitude. No body willing to help. No wonder they earned many one star service. They deserve none. read more

LUDICROUS wait times--24 hours later, my basic generic antibiotic prescription still unfilled. No explanation. Went in person. No explanation. Two hours later, called pharmacy. Still no prescription and still no explanation. Don't use this pharmacy unless you absolutely need something filled overnight when the other pharmacies are closed. read more

This Walgreens is really bad at answering calls. I've been on a call for an hour and a half and still no answer they hung up on me 2 times.

Ugh, no. Just no. Avoid this Walgreens at all cost. The only redeeming factor is the 24 hour pharmacy hours for middle of the night emergencies and the drive u pharmacy for convenience factor. Besides that, this store is severely lacking. I came in to get some Carmex lip treatment. Pretty basic request, amirite??!! Apparently not. The whole store was so picked over. In the entire "lip care" section, they literally had 2 packs of abreva left and the only carmex left on the shelf was a multi-pack, but I just wanted 1. Every tube of Chapstick, Burts bees, etc was totally gone. No choices of any kind available. Also wanted to get sunglasses and a car phone charger, but stroke out there too. Inventory extremely limited and way overpriced. Ended up crossing the street to go to the Dollar tree and got Everything I was looking for, exactly what I needed, for an absolute fraction of the cost of Walgreens. Do yourself a favor and skip it if at all possible. read more

We went there for a passport photo. They have a horrible service. First, a guy took the camera and told us to wait. He tried to look like he was busy. 10 min later, he gave the camera to a lady, told her the manager called him and he left without telling us. The lady started to look like she was busy. She seemed that she did not know what she was doing and told us to wait. At the end, we waited for a while and noticed they did not know what they were doing, so we left. I do not recommend their photo services read more

It took 30 minutes to print 8 pages of document. No customer service. I was the only one in line. read more

I went here for a vaccine. Despite having an appointment, I had to wait over an hour for the shot. Not going there again.

It is the worst pharmacy ever. Takes forever to give the medication. The main pharmacist is slow, rude and a narcissist. Just to ask 'do you have any questions' he made us wait 30 minutes. This is insane. Save yourself. Do not ever go to this pharmacy when u need the medication immediately. Or even generally. Wish I could deduct stars. read more

I used this pharmacy from November through April and had nothing but trouble. EVERY month I would go in for my refill and have to explain to them how to submit my prescription to insurance. I cannot submit for a refill until 30 days so I ended up getting my prescription 4 to 5 days late every month. When I try to explain to one pharmacist what was going on he was very rude, I finally got fed up and switch to the Walgreens on Kooser. They were much more helpful and much more polite. I will be going there from now on. read more

The worst Walgreens I have ever been to. Trash. I understand short staffed for the pharmacy but the lack of communication with in the team is horrible. Had to come back 4 times because they didn't run my insurance correctly then the supervisor finally fixed it told me to come, I came the next day and waited in line for 30 minutes just for them to say the insurance didn't work...like wtf read more

Closed at 5pm because of a curfew that starts at 830pm. Where is the logic? 2 1/2 hours early really?! I get that your workers need time to get home but what the hell were you thinking read more

This pharmacy has our utmost loyalty after the manager Edgar went the extra mile for us tonight. Our toddler has had an ear infection, and had been struggling with a fever of 104-105. The pharmacy has been backlogged and hadn't filled the prescription for hours. I called the store and was connected to Edgar, who went back to the pharmacy and got us the meds we needed. He never questioned or pushed back - he just heard me and took quick action. Walgreens needs more leaders like him. Thank you, Edgar and team. read more

Horrible experiences! They just hang up on you when you call. I called the store and asked the automated voice for the pharmacy. After being on hold for about 10 minutes, a recording came on and said "To rate this call, please press 1. Or you can just hang up now." I needed to speak to the pharmacy to get medication so I stayed on the phone. The recording repeated itself and then said something like "disconnecting now" and then hung up on me. I called several more times and the same thing happened. My doctor sent a prescription there, but I can't even find out if they have my medicine because they keep hanging up on me. Completely irresponsible! read more

Thank you for all your hard work. Being open 7 days a week, 24 hours a day & 365 days ! I appreciate that you are open when other pharmacies are not on holidays. I was able to refill my father's medication while he was visiting me from out of the area and left it behind . Your staff was extremely busy due to all the people trying to fill their medication for vacation trips and before their premiums go up in 2023. I received a text stating it was ready the next evening . Thank you read more