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    Walgreens

    1.8 (98 reviews)
    Closed 7:00 am - 12:00 AM (Next day)

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    How long I've been on hold, and guess what I'm still on hold!!!

    The absolute worst Pharmacy ever. I always call a week in advance to refill my prescription, and it's never ready when I need it. I call in everyday to check and still it's not ready. Called today and was on hold for over 1 hour. Literally OVER 1 HOUR! Even right now, im on the phone and still on hold. worst experience ever And DO NOT RECOMMEND GETTING YOUR MEDS HERE! Do yourself a favor and find another pharmacy!

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    Photo of Jack H.
    4
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    16 years ago

    Helpful 1
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    Photo of Annie E.
    21
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    13 years ago

    Helpful 1
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    13 years ago

    Helpful 1
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    Photo of Pam J.
    40
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    11 years ago

    Helpful 0
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    11 years ago

    Helpful 1
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    11 years ago

    I love this Walgreens. It has everything. People are very nice and helpful. They have everything you could want. I really love this store.

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    11 years ago

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    17 years ago

    Helpful 0
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    Photo of Jen A.
    86
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    9 years ago

    Everytime i go and get a few things im always waiting in line for about 20 min.. This is the worse walgreens.

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    9 years ago

    Helpful 2
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    10 years ago

    Helpful 0
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    10 years ago

    Helpful 2
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    10 years ago

    Terrible store. Rude employees. Very messy and the bathroom was disgusting. Worst experience I ever had.

    Helpful 2
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    10 years ago

    Helpful 2
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    Photo of CL R.
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    10 years ago

    Helpful 2
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    14 years ago

    Helpful 1
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    13 years ago

    Helpful 1
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    9 years ago

    Helpful 0
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    Page 3 of 3

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    Rite Aid

    Rite Aid

    3.0
    (25 reviews)
    4.0 mi
    $

    I wanted to get a few personal necessities and didn't want to park a long distance away and then…read morehave to navigate a cavernous store like CVS. So I looked and found this nice local Rite Aid and was able to park right by the entrance and lave my little dog in the car for a few minutes (I shop in the morning when I bring my dog so I can get my errands done before things really heat up). I was able to get all the items I needed in this small and not crowded store. Though they were clearly running at bare bones staffing I was still able to get my items and to checkout in less than 15 minutes. My dog was neither uncomfortable nor anxious since my trip was so brief. Nice place, clean, intuitively organized, with polite and knowledgeable staff. I had only come for some antacids, a few batteries for a radio, and an impulsive candy bar but that would have taken much longer at the CVS and, maybe I'm imagining this, but the Rite Aid staff seemed somehow happier than the CVS folks who, in my experience seem pretty unhappy with their jobs. So, shorter walk, easy parking, had what I came for and got my errands done in record time. Yay, Rite Aid.

    The most incompetent pharmacy in Santa Rosa! Since taking over for Tuttles in February they haven't…read moregotten any of my prescriptions right. Today was the last chance and once again they screwed them up. I am done I will switch to CVS. Hopefully they are more competent

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    CVS Pharmacy

    CVS Pharmacy

    1.8
    (85 reviews)
    1.8 mi
    $

    I am writing this review after an extremely frustrating experience at this CVS. On February 16,…read more2026, shortly after moving from Massachusetts to California, I visited this location to transfer a prescription from a CVS in Massachusetts, a process that should have been straightforward. Because the prescription had expired, I contacted my provider in Boston, who promptly sent a new prescription to CVS in Massachusetts which had to be transferred here in CA. I spent nearly four hours at this pharmacy, during which staff repeatedly gave me incorrect information, claiming that "laws and restrictions" prevented the transfer. This was not true and appeared to mask an inability to process the transfer correctly in their system. When I contacted the CVS in Somerville, MA, they confirmed the prescription had already been transferred to this CVS on Mendocino Ave, CA. A nearby CVS also confirmed they could not assist because the prescription was stuck in this store's queue. Having run out of this medication and unable to obtain it due to this delay, I was forced to seek care in the ER. The lack of competence and accountability at this location is alarming, especially given that similar complaints seem common. I have since transferred all my prescriptions to Walgreens.

    It's not the employees, it's the lousy system they have to work with that can't keep customers'…read moreinsurance straight. I switched health plans last year and cleared that up at the time and have gotten refills twice since then. But I go back a third time to pick up what my new doctor just called in and they said there was an insurance issue and to call the insurance company. Again?!? Did the system revert back to my old insurance? I should have asked which insurance they were referring to but I shouldn't have had to. I thought we cleared that up already but here I am without my medication having wasted a trip. Very frustrating and I have had it and I am done with this pharmacy. I thought this would be a convenient location for picking up my prescriptions but apparently not. Nothing but a frustrating hassle.

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    CVS Pharmacy
    CVS Pharmacy
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    Walgreens - drugstores - Updated June 2026

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