THE WORST!!!! I put in a card order and 3 hours after it was supposed to be ready I called and…read morecalled and nobody answers the phone. I had to call CVS 800 number and they said the store cancelled my order. I was never called or emailed or notified on any way. They are the worst.

With three CVS stores located within 5 miles of each other, this one should truly consider closing…read moretheir doors. Terrible service. Horrendous pharmacy staff. Everything is locked up now with no staff members onsite to assist. You must use a self serve kiosk to purchase your items. Also, tonight, staff members were in normal clothes so it's as if they want to blend in and not be found to help.

This is my favorite Walmart. They usually have in stock what I need. They actually carry alot of…read morethe items that's not available in the one in Pasadena which is closer to where I live. So I make my majority of my purchases here. You can use the app to pre-order online and they will bring it to your vehicle. Or go inside. There's plenty of parking available. My only problem is when you go to the cashier with your own bag. They act as though you're suppose to bag it yourself. Remember you're still the cashier. If I wanted to bag it myself. I would go to the self checkout line. Be helpful if you see my own bags. You still need to bag it. I shouldn't have to ask.

No one ever answers the phone. The store is usually run well but this aspect is terrible.read more

I appreciated Tabitha's great welcoming energy & greeting when I walked in, while she was stocking…read morethe shelves. I'm huge on energy & her energy was everything. (I really needed that this morning.) I paid for my item at the self-checkout, but I also needed to pick up an online order. Tabitha helped me with my online order, made sure I was scanned out & bid me a great day. Everything about my experience at this location was fantastic!! Thank you, Tabitha!

At a quick glance, I feel for the staff members here at CVS. Particularly the pharmacy staff…read moremembers--they work endlessly and get zero credit. Almost 99% of the comments and reviews on here are about them and "poor service." That is not the case at all. I have been a patron here for 9 years. I see the revolving door of staff members that come and go, however, there are a few that have been here for quite some time and they are what I call "drug gems." I love my CVS pharmacy gals and they deserve better than your nasty remarks and reporting threats. Get ahold of yourselves and realize who the real problem is--Your doctor...You...Possibly an understaffed location, however, YOU selected this location. With that said, after watching a shi*show of a situation unfold yesterday with a horrendous human being waiting to get her shot. I will say what most of them want to say to you...Make sure your doctor's office places the correct order. Make sure your insurance is contacted by your doctor or you BEFORE going to CVS--CVS is not your third-party insurance coverage check. Make sure YOU can read what your doctor wrote down before getting to CVS--CVS is not your scribe. Make sure you have an email or text message confirming the correct date, time, and service that you are scheduled for and even call ahead to verify the time and location before leaving your house. You have NO reason to complain about a wait time, hunny. CVS has the ability for you to place your order via the MyChart phone app, via Online, and their own CVS phone app. If you don't signup for email or text notifications, that is on YOU.

I stopped here to hopefully pick up a few items. But I was not successful at finding everything I…read moreneeded. Not sure if this location had supply issues or if it has just declined from all those good reviews, but it wasn't all that great here. I came in to grab a few items that I knew they would have, but after scouring the aisles I only ended up finding two of the items I wanted. After the frustration of going up and down the aisles, I made my way to the registers. I used the self checkout registers and after some difficulty with the scanner I was good to go. The scanner would not read my phone to scan the rewards program in. With my items paid for, I went out the door to continue the day.

So, our healthcare insurance works with Caremark pharmacies, which I guess is CVS. I chose this one…read morebecause they have a drive thru window, supposedly to make it more convenient? No so here. I've waited for 15-25 minutes on 4 different occasions with no one helping with the pick up. On 2 occasions, they had us jump through insurance loops to get some medication or other approved before they can refill just to end with the medication being out of stock here! It's also the messiest CVS I've ever been to. I don't think anyone cleans outside or inside on a daily basis. Debris on the carpet inside and trash spilling over outside on most days.

Filed a complaint with corporate regarding witnessing associate/ manager Shawn display extreme…read moreunprofessionalism: yelling at an elderly customer, rudely instructing them to retrieve an item themselves! Yet nothing came out of that. We went back to store and noticed same unpleasant vibes with her as tho she doesnt want to be there. The previous complaint... Her words to be exact were, go get it yourself. Additionally she has been seen screaming into the phone before slamming it during another customer interaction. Does Walgreen even care about their client's experience??

I was picking up an order for someone and this very kind gentleman assisted me in locating the few…read moreitems I had on my list. The first 2 items were Gatorlyte in 2 different flavors. I didn't see them in the cooler so the kind gentleman went around the store and checked all the possible other places they could be for me. They were out of stock of the items but I was able to replace them with a different flavor. He helped me locate a specific throat lozenge that was in a different aisle separate from the regular lozenges. Lastly, I asked where the covid/flu tests were and he walked me straight to them in the front. This was my first time in this store and because of him I will definitely be returning. I just wish I got his name.

Switched to this pharmacy they always have everything. Located in the grocery store so easy parking…read more. They're always open I've never come and they had a sign up. Left cvs for Safeway !!!

I actually visited the store and not the pharmacy. I like this location. Whenever I do my…read moreshopping, there is only one open lane with a cashier and self-checkout. The self-checkout cashier is always very pleasant. From entering to exiting self-checkout, she provides a friendly greeting. She pretty much assists as needed and demonstrates a strong commitment to customer service. Overall, the staff at this location are typically willing to assist if questions are asked. The store manager that I interacted with on another occasion was helpful as well. The seafood department was closed and did not have any fresh seafood in stock, so I had to purchase a different item than intended from the frozen seafood section. I was told that the delivery most likely had not arrived. I was somewhat disappointed about buying frozen fish but I understood that it was a situation beyond their control.

Store was super clean and well organized. I found what I was looking for right away. I went through…read moreshelf checkout with only one add on impulse buy which is a win for me. Was in and out of the store in less than 5 minutes.

The store portion is fine. The pharmacy has dramatically decreased in quality. The drive thru…read morewindow is always "broken". The line inside literally spans the width of the store. One pharmacist. One clerk. This is as 6:40pm on a Tuesday. Oh look the second tech just came in. Insert eye roll! Since I can't switch pharmacies for insurance purposes, I will fill at a different location. Total time in the pharmacy line = 25 mins

I cannot say enough wonderful things about Pharmacist Zee. I recently lost my medication while…read moretraveling through BWI Airport, and I was extremely stressed and unsure of what to do. Zee took the time to truly listen to my concerns, showed genuine compassion, and quickly found a solution that put my mind at ease. In moments like these, you realize that medication isn't just a prescription--it's essential to your health and well-being. Having a pharmacist who genuinely cares about their patients makes all the difference. Zee treated me with kindness, understanding, and urgency, and I am incredibly grateful for the care I received. Because of this experience, I will never use another pharmacy. Thank you, Zee, for going above and beyond. Your professionalism, empathy, and dedication are exactly what exceptional patient care looks like.

Great location. Line is never long. Should check back here…read morenext time. Conveniently located inside Walmart.

As 100 other people have said, a 2 and a half hour wait time to fill an ibuprofen bottle is INSANE…read more Horribly rude, uninterested and uniformed. the store itself was unkept and dirty. Single worst pharmacy visit i've ever had.

Came to the pharmacy at 320, told them I was waiting for a prescription they said it would be ready…read moreby 6:30. Other people have come in and picked up they told them 10 minutes. It's now 530 and I'm still waiting. I have used this pharmacy multiple times before but after today I will no longer be using them.

Just as the customer service in the pharmacy was improving greatly, my husband recently encountered…read morea pharmacist who was so "short" and rude. He did not even acknowledge the way he was received. My husband said he doesn't know if it was his personality, a bad or too busy day, or his culture, but I hope management reads this and looks into it.

When I moved to this area six years ago, this CVS felt like a reliable and friendly place. Sadly,…read morethat's changed. On October 7th, 2025, around 9 in the morning, I interacted with the manager and two pharmacy staff members. The experience was especially difficult--cold, dismissive, and completely unhelpful. I'm paying for this treatment--literally--and still walk away feeling disrespected and unheard. I've tried to be patient, but the staff at this CVS makes it incredibly hard. As a brown, Spanish-speaking woman, I can't ignore how often I'm treated differently. It's not okay. I deserve better. The only reason I keep coming here it is because it is right next to my house. I'm tired of fe that each time I come here I'm being racially profiled.