Isaac was my pharmacist today! He was SO helpful and in such a positive mood! He was even training! He made sure my prescription was ready so fast and was the definition of hospitable. Thank you Isaac! read more

A handsome looking Walgreens along loop 46 located on a hard corner across from the HEB Plus! These prices at this Walgreens are sky high! Like OMG! I'm not sure who their targeted clientele is, but they must be choppering in from the Cayman Islands and paying in gold bars. Jeesh! I was not impressed with this Walgreen's selection of drinks. They were lacking on bubbly water, and only had small bottles. The Nice! brand was inferior to the national brands. For example, the Nice! honey roasted peanuts hardly had any honey on them. Ugh. The clerk was nowhere to be seen when we attempted to check out. After laying all our items out at the register and waiting, she emerged from the back of the store, and opened a different register. We had to gather up all our things again, and head to the other register. Parking is easy here. There's a loop that goes all the way around the store. It's easy to get in and out of this parking lot, even with a huge vehicle. read more

So without any explanation in the store the pharmacy is closed at 5:00 p.m. How about you text customers that the way can't pick up their prescriptions and let them know they need to make other arrangements? I see lots of similar posts and we'll need to go elsewhere too like others p read more

Walgreens - a closed sign in the window of a pharmacy - Cosmetics & Beauty Supply Near Me - Spring Branch, Texas

absolutely terrible customer service. never seen anything like it. staff just wants to yell and argue rather then assist their customers in receiving the medications and healthcare they need. very shameful, sad, and unfortunate. have to give a star to leave a rating, but true rating is 0. will never return to be treated so poorly again. read more

I have been emailed saying my prescription was ready to be picked up THREE TIMES and when I get there it is not covered from Tricare! DO NOT GO TO THIS PHARMACY THH TH EY ARE CLUELESS!! read more

Madison its by far the rudest employee ever. She has zero patience towards a elderly person while trying to schedule for a appointment.

My local Walgreens pharmacy takes a lunch break from 1:30 to 2 PM so that they can eat together or whatever. Anyway, today I arrived at the drive thru window at 1:28. There was a car at the window, he got his order and sat there, maybe counting his pills. The person working the drive thru has a mirror so they can see any cars in the drive thru lane. It was still 1:29 by my cell phone when, my wife saw, from her passenger side of the car, the worker hang the "out to lunch" sign in the window and turned off the light. Now, that is today's worker. Don't give a rat's behind about the customer and can't give up one minute of their lunch break. Update: I went back later today to pickup my prescription. I timed the transaction. Since I have a debit card on file the entire transaction took 48 seconds from the time I gave the clerk my info, the packaged was pulled, clerk processed payment and the drawer came out with the package and receipt and I took it and the drawer closed. So from the time the window should have closed, one minute early the clerk could have still closed at 1:30PM. Now am I being picky? You are right, if the sign says closed from 1:30 to 2 then don't close before 1:30, especially if there is a car in line. read more

Pharmacy is incompetent and that's putting it mildly. Friday afternoon we waited an hour in drive through, after the doctor called in the prescriptions yesterday AND, got a notification from walgreens that they were ready for pick up. When I got to window, they said they had no prescription and that they were picked up 4 days ago, which was a previous prescription. Not the first screw up here, but I won't be back. Now facing the weekend without meds. read more

The only reason for 1 star is there's no zero star, don't waste your time and money, horrible service in pharmacy!

Terrible customer service. Forth the photo lady charged me twice for online order saying I didn't pay online, which I did, and then refused to give me a refund. When it showed up on my bank account I called Walgreens and they said I had to go to the store . Went the store and the same lady refused to give me a refund and tole me to call the company. It still has yet to be a resolved. Terrible customer service ruined the store for me . read more

My LAST visit ever. Took almost an hour to receive a walk-in flu shot. No customers at pharmacy when I arrived. While a few customers came in after me, there were also stretches of time when there was no one waiting. This local drugstore has nearby competition. I will give them a try. Strongest take away: walk-in flu shot customers seem to be at the bottom of Walgreens' priority list. So now, they are at the bottom of mine. read more

I love going to this location the staff is always so sweet and friendly! Ashley is my favorite, she always greets me with a smile!

I'm a customer who is thankful for a friendly word no smile or no words and a smile I've received both --no matter how good or bad anyone else is we as Customers need to remember what It was like on our bad days- all persons need to smile -these aren't the best of times for a lot of us --There's always another day for things to get better Thank You Walgreens as well as other stores THERE IS GOOD IN EVERYONE-- read more

What a great store! So clean and well stocked and the Pharmacy was amazing! Pharmacist Joe was so helpful and the blonde girl at the register was the nicest ever! I will def be coming back to this store for all my meds again! Love it! read more

This Walgreens is located directly across the street from HEB Plus! Personally, I only go inside on holidays when HEB is closed (outside the 6am to Midnight hour) or they have sale specials. read more

Walgreens - Spring Branch, TX across from HEB on Hwy 46 at Windmill Ranch. - Cosmetics & Beauty Supply Near Me - Spring Branch, Texas

Most inefficient pharmacy I have seen. Must make appointment to get a Covid booster which I did. Made 3:15 pm appointment for wife and completed all forms online in detail and made appointment through her online account. Arrived about 10 minutes before appointment and was only customer at pharmacy. Got shot one hour later. They seem in a very busy lost mode. Others came later and we watched them get shots, not sure if flu, Covid, etc. same exact thing happened to me on the day Moderna boosters opened. Appointments were required but not sure why, time was of no concerned and again staff seemed lost. Took over hour after appointment time to get shot. read more

There's a reason this place is empty. Never go there!!!!!!! They don't honor the coupon they publish on GoodRX and try to push big prices down your throat. read more

Pharmacist is horrible. She is always pissed off and it shows. I'm a hair's breadth away from never coming back to Walgreens again.

Poor customer service in the pharmacy. Had a flu shot appointment for 9 and didn't get the shot until 9:35. Arrived 15 minutes early as requested and No one else was in line. Filled out a form and sat for 45 minutes waiting. Don't offer appointments if you are not going to honor the time. Almost an hour to get a 5 minute flu shot. What a waste of time. read more

Walgreens has lost touch with customer service by understaffing the pharmacy. Urgent Care Clinic called in my meds and I get a call about insurance not covering 1 medication via robot call. When I call back, I'm on hold 5 mins then disconnected. Call back again and on hold 7 mins. I get to pharmacy and meds are not ready! They tell me they are busy with Flu Clinic and just got back from being closed for lunch break. Horrible service. I will be switching to CVS. read more

Pharmacy staff does NOT care!!! They don't have caring or helpful attitudes. They don't listen to the customers - they don't extend any kind of effort to find what the customer's insurance or Rx is stating. read more

I really wish my husband would switch to CVS or HEB. It is ridiculous that they shut down the Pharmacy completely for lunch and will not even let you leave scripts until they come back. I use to work for this company in the Infusion Division and I do not use them due to lack of service. So here I sit waiting to leave his prescriptions. Sad and frustrated read more

This Walgreens did not have the medicine that was prescribed for our baby. The Pharm Tech mentioned she could call around. I said sure to see if it was available close by, she joked and said "it depends on what you mean by close." The baby was breaking down so I took her out of the store while our other prescriptions were being filled. When my husband came out, I asked if they found it closer, he said they didn't say. I went back in, and the Pharm Tech said "I thought we agreed that you would pick it up on Monday" I said "ok" even thought she said she would call. Fast forward to Monday and my husband goes to pick up the presription based on a call that we could pick it up after 3pm on Monday. The medicine is not there, so he asks to call around. The closet store that has it is 3 hours away (and we live close to 2 large cities). My husband goes to another pharmacy to see if they have it, they do not but mention that our insurance does not cover this. Walgreens calls back to say it will be in the next day and he asks about the insurance and Walgreens cannot tell him until they check him out. Needless to say, we are not pleased with Walgreens handling of this from start to (hopefully) finish. read more

These folks have decided to close the Rx during the day for a lunch break....never know if they will be open or not so I'm taking my prescriptions elsewhere. read more