I went to Sephora at the Westchester Mall because I needed a new foundation and made the mistake of…read moregoing on Memorial Day. The store was absolutely packed and the line was super long. What disappointed me most was the customer service. No one asked if I needed help, even though I saw two employees just standing around. I finally had to ask where I could find the foundation I was looking for. A young lady pointed me in the right direction but quickly walked away without even asking if I needed anything else. I didn't even bother calling her back because it was obvious she didn't care. I honestly should have just walked out and gone to the Scarsdale location instead. Never again.

I recently went for a beauty class and my makeup artist was Shamiah( i think. Please don't kill me,…read moreI forgot the name) but she was great. I learned alot about skin care a little tips about makeup application. I actually had and awesome experience. I wanted to do it for a while and finally got it done. I don't like to feel pressure into anything and she did not make me feel like I had to buy the products if I didn't want it but she made me good recommendations. And the products i did buy she checked me out right after my make up session so no waiting in line. The store itself is always busy but overall very friendly and helpful staff

Okay, I went here to get a chemical peel that I found on groupon. I've had chemical peels before so…read moreI'm aware of what I'm getting myself into. I wanted a nice radiant glow which I felt could have been better, but was told afterwards that my skin looked more even. Fine, that's why they got two stars instead of one. What I found odd from the beginning was that no one wanted to consult with me about the chemical peel. Luckily I already knew like I've already mentioned. The manager who was the only one there barely talked to me and even left me alone with the peel on to go back to the front of the store to help someone else! What if I had a bad reaction? She shouldn't have done that and not to mention I had to wait for her while she helped someone else even though I had an appointment. It was as if because I had a groupon I wasn't priority to her. My chemical peel was at most 10minutes long. She cleaned my face, applied the peel and washed it off. No cream afterwards, and no extractions even with her commenting on my problem areas. She couldn't go ahead to do that even if it wasn't apart of the peel? I believe the groupon mentions that you get a hydrating cream after. Too bad I didn't speak up. I've had far better experiences that I shared with friends and family, but this one I would never ever go back to. DON'T WASTE YOUR TIME OR ENERGY HERE!

The Cosmetic Boutique is a wonderful shop with a friendly and knowledgeable staff. I have been…read morethere many times and have been treated extremely well on each and every occasion. I have asked many questions regarding skin care and was always guided in the direction that was best suited for my skin type. I highly recommend this business to anyone seriously interested in skin care.

Great selection of high end beauty products, but they don't follow the store hours they post online…read moreor in the store window. This store might have gone out of business.

My aunt and I wandered into My Essentials today while waiting for a quick shoe repair. Really, we…read morewere just killing time but ended up loving the shop. We were helped by Sam, who couldn't have been more kind and helpful. I ended up purchasing a nice hand cream gift set from Crabtree and Evelyn. Sam put lots of samples in my bag with the set. It's a very nice shop with lots of wonderful skincare products. We'll be back. Note that there is lots of street parking in the vicinity - the pay lot is not the most economical option.

Customer service here is non existent. Associates will walk by without asking if you need help…read morewhile clearly searching for items. No eye contact from who seemed like the manager. This is my 2nd time in this store and both times associates are just talking to each other. Today they were talking about payroll. O left empty handed. Sephora it is.

I recently went in to exchanger an unopened Dior lip gloss for another shade. I also needed to make…read morea return with a receipt. With a receipt I was unable to make a return unless I provided a valid government ID in person. The staff, specifically the "District Manager" I spoke with was so rude and disrespectful. I was shocked. I think her name was Tricia however I cannot be sure. I asked her name and she told me if I wanted to know it I could read it on her name tag. Her name tag was on upside down so I could not read it. I think you should be able to do a rerun with a receipt and not need to produce a government ID. I did have an electronic version but that was not acceptable. She read the rules to me on the wall and the rules said that I needed an ID if proof of purchase could not be verified. Overall a reticle experience. I would recommend you walk next door to the Sephora located inside Kohl's. A much better customer service experience.

Love this store and spend all my money here. their laundry…read moredetergent is great. Dip shampoo is the best bar shampoo out there and lathers a lot and quickly. They have cute gifts and stocking stuffers. I just bought a bunch of seed bombs and seed lollipops for my kid's friends. -Penny corgi and mom.

Thank goodness this business exists where we live. The products are incredible and they have found…read moreall my favorite scents. I've discovered so many new products and I bring my own bottles so I feel good about it! If you forget the bottle don't worry they have their own "recycling bin" which is free to take - along with bottles to purchase!! Also it's the best place for unique gifts! Cool reusable things - for eating, cleaning, your home! I can go on and on! This is not to be missed!

Dr. Stallings has been my dermatologist for many years. She is not only thorough, but extremely…read morecaring. However, she has just left her current practice and the office claims that they do not know where she is going! Hopefully, someone will leave a review revealing her new practice as I'm overdue for a skin check.

I've been her patient for a number of years and found her to be just what you want in a doctor. Dr…read moreStallings is the best. She spends time listening. She knows her stuff and gives you the help you need. I recommend her completely.

This Dr did not take the right care of my case. I could have died. Be careful. He was not familiar…read morewith my diagnosis and wasn't responsive when I called the office. He spent very little time with me I ended up in th ER.

Dr Bergstein has been seeing me for years for sinus&reflux issues. He is truly a great doctor,not…read moreonly does he help improve your issue but he is caring , he listens and explains in detail,many doctors are cold and lack a smile, not Dr Bergstein, he is 1 of the few that are compassionate ,bless him, I recommend him to everyone in need of an ENT doctor.

I have to disagree with the negative reviews on here. I've been coming here for a while. I drive…read moreall the way from NJ and must say Leah does an absolute amazing job at making sure the shelves are always filled and stocked. Maria who's an amazing helpful employee always goes above and beyond to help the customers. I am so happy here. The moraccan oil line is ALWAYS stocked up. These ladies are so sweet and helpful. Every time I go in I'm welcomed in with a smile. I see these ladies always working so hard. I know everyone has a bad day but I come here A LOT and never once got a bad service here. Thank you ladies for making my shopping experience easy.

Royal is only open to professionals in the beauty industry. You must be a licensed professional to…read moreshop here. Negative feedback seems more about revenge for something personal and unrelated to this store. Jeff M from Chicago is not a customer, nor do we know of this person. My wish, for Yelp, is that they find some way to filter false negative feedback, trolls, & revenge feedback. Otherwise the consumer with a legitimate issue isn't taken seriously. I think most realize the difference between the two.