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    Ulta Beauty

    3.4 (58 reviews)
    Closed 10:00 am - 9:00 pm

    By appointment only

    Updated 1 month ago

    Services - Ulta Beauty

    Haircut

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    Mercedes C.

    It's always about location. Aside from Ulta's low rating, this location truly- is literally a breath of fresh air in so many ways compared to Port Chester's. And aisles have big, well-lit mirrors to try on makeup. I still love my Clarins, Estée Lauder and Shiseido eyeshadow neutral makeup. But in the last several months, I've switched my makeup routine and been turned on big time to Ulta's main brands like Anastasia Beverly Hills, Tarte, Juvia's Place- and a few others they stock on. Plus these guys also carry a lot of hair brands (no Aveda though). You don't need floor assistance to get what you want here- because Ulta is self-service: go through the aisles and sample all the makeup you want. But if you're looking for expert advice on a particular Foundation, Concealer, etc and what color will be good for your skin type, ask for help. Otherwise you can knock it out on your own and sample freely. There's also a 'Benefit' and another makeup counter a soon as you walk in and a hair salon in the back. Product prices are ok and service has been nice. Floor people are scarce here (as one review mentioned)- but if I'm trying on makeup, I wouldn't want anybody hovering over me.

    Amari Jeremiah H.

    Highly disappointed. Recommended by a friend and the store looks great however service was poor. I came in and was greeted. I roamed around looking for what I needed. Though the cashiers were not occupied, no one in the store felt the need to ask me if I needed anything but every time I looked up the cashiers eyes were following me. Luckily, the hairdresser was amazing in finding someone to help me from her station!!! Then that cashier brought me to the most expensive item when there were many more options that I had to ask her about. Where's the experience???? I'll keep going to Sephora. Bruh I'm wearing Versace's.....how can you not try to be charismatic to the customer. I still bought something just so i didn't fit the stereotype even if I did!

    The original appt for Samantha July 22 at 3:15pm

    Ulta Salon Story time. For the workers in Dobbs Ferry... Saturday July 20th at 10:50am I made my appt for Samantha for a blowout appt on Monday July 22nd at 3:15pm. That same Saturday, she called and left a voicemail at 3:30pm saying she had availability on Sunday instead for my appt. I did not respond. I was going to a concert Sunday and took off Monday to rest and get my hair done. It is hard to find open salons on Monday in Westchester. July 22nd at 10:19am I get a notification that my appt has changed. I didn't change anything. It appears that they change it to Karina as a stylist for the same time. That was fine. July 22nd 11:32am I get a call that Karina flight cancelled and she won't make the appt for today. I said wait a minute, I had Samantha originally. It was changed to Karina this morning and now she's not even in the state? I needed my hair done today! They said they could not accommodate me for today.... I hung up. I called corporate to let them know they do not respect customers time. Whatever that salon is doing, it's not to Ulta standards. I've been to other Ulta's and 0 problems with services or retail. Wanted to try this one out but I guess I since I wasn't coloring my hair and having expensive processes done, a simple blowout was easy money to lose. No one needs to get fired or anything crazy. But some major attitudes need to change. Salon culture is so toxic.

    Matt F.

    Based on the other locations I've been to, this is a pretty good Ulta. As in past Ulta reviews, I must specify that I don't come here for myself - I tag along with my fiance. While they do have items in here that a male can use, I've never needed anything from here - but they do have selections for men if need be, whether it's shampoo, skin care, or whatnot. As with most Ulta locations, this place is pretty well stocked, looked neat and organized, and has an overall good selection on most items. Pricing is what it is, but they do have sales/deals. Been to a few Ulta stores as mentioned, but this place looks much cleaner than the other locations. It could be that this store is relatively new or just better managed. Staff was friendly and attentive. It looks like this general area is trying to construct some businesses, as there's still construction going on across the street. This store (which shares the same space with Chopt and Chipotle) hasn't been around for too long, so the general location seems promising as a shopping area. The parking lot is a little small, but there was more than enough spaces for the time I went. Easy access in and out from the Saw Mill River Parkway. If you're coming here for the first time and using GPS, be cautious as the GPS had me turn the opposite way - I quickly corrected when I saw where it was taking me. I'm assuming because this is a fairly new location that the GPS error occurred, but something to keep in mind if you're not from the area. So all in all a good store for those looking for beauty products, skin care products, and whatever else. I guess if you're going to an Ulta, this would be the location I would recommend.

    Catherine M.

    This is the only place I will go to get my hair, and Nicole is the only person I'll let do it! She has always done an incredible job on my hair, and makes product recommendations that work SO WELL for my hair. She cuts my sisters hair too, and was so sweet when she was nervous about going a bit shorter (she really needed to go shorter, her hair was pretty fried from home coloring.) Thank you Nicole!

    When you get your haircut it's supposed to be about your client, not the stylist. I now know everything about this crazy ass girl.
    Taylor M.

    DO NOT GET YOUR HAIR CUT HERE!!!!!!! I have been growing my hair out for years... I came to The salon at Ulta to get a Long bob. I came with pictures of what I wanted. At first my stylist "Julia or Joila" (not sure what her name was exactly) seemed nice, very loud, talked a lot, but nice. We talked about how I wanted my hair. I said AT MOST, 3 inches. She asked me if I knew how much three inches were, she showed me with her hand to make sure. I said yes. During the appointment this girl would NOT STOP talking about herself. At one point I had to close my eyes in hopes she would get the point I was trying to relax and not here about her and her boyfriend but she continued to speak to me with my eyes closed. At one point I tried to engage in convo with her because I felt a little bad, maybe I was being rude. So I ask, "Does your boyfriend live around you?" She then went into a 20 minute rant about where exactly her boyfriend lives, and how to get there from Ulta. NO ONE CARES THAT MUCH. To top this all off, I said several times keep my hair as long as possible but I know you have to take some off to achieve the cut I want. Look at the pictures... I dont need to say anymore. Thankfully the VERY sweet manager refunded me. But I hate the way I look now, it's the exact opposite of what I wanted. I worked so hard to grow my hair out and this girl completely ruined it and didn't do what I asked. PICTURED: My hair before (the blonde) what I has asked for, and then what I left the salon with. My hair is now so short I cant put it in a pony tail. She nonchalantly just cut off all my hair and acted like it was no big deal.

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    5 months ago

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    2 months ago

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    6 years ago

    Beautiful store, great products, & the beauty bar is very pretty & sterile. I also loved getting my hair done there

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    7 years ago

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    Page 1 of 2

    Ask the Community - Ulta Beauty

    Review Highlights - Ulta Beauty

    This kind of treatment can be messed up easily, but Gina was so meticulous and it was obvious she knew what she was doing.

    Mentioned in 4 reviews

    Read more highlights

    The Next Paige Salon

    The Next Paige Salon

    5.0(1 review)
    2.5 mi

    Wonderful team. Great color. I am so glad I came here. Was so highly recommended and it was hard to…read moremake a change after many years but so glad I did!

    From the owner: At The Next Paige Salon, we understand that your hair is an essential part of your identity, &…read morewe're committed to making your vision a reality. Whether you desire a fresh haircut, a stunning color transformation, or a single process with highlights, our talented stylists will work closely with you to achieve the look you've been dreaming of. Here's what sets us apart: 1. Expert stylist: Our team consists of highly trained and experienced hair stylist who stay up-to-date with the latest trends and techniques creating personalized styles that perfectly suit each client. 2. Customized Consultations: We believe in the power of communication, together we'll determine the best approach to enhance your natural beauty. 3. Premium Hair Care Products: We use hair care products that nourish and protect your hair with Elixir, Conditioning, Detox and smoothing treatments. 4. Exceptional Service: At Next Paige Salon, your satisfaction is our top priority. We strive to provide exceptional service from the moment you walk in until you leave with a smile. Our friendly staff is dedicated to making your salon experience memorable and enjoyable. Experience the ultimate hair transformation with stunning balayage, highlights, single processes adding depth, dimension, and natural-looking color to your locks at our salon! Discover the difference & unlock the potential of your hair. Book your appointment today and let our talented team transform your locks into a work of fine art. You deserve it!

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    The Next Paige Salon
    The Next Paige Salon
    The Next Paige Salon

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    The HairPort Extensions

    The HairPort Extensions

    2.3(6 reviews)
    7.4 miWakefield

    my dissatisfaction, the pricing became another issue. Initially, my invoice was increased to $365…read moreunder the assumption that I would be purchasing and using Taylor's hair. However, since I did not use her bundle, the total was adjusted to $267. Even at that adjusted price, the service was not worth the cost given the outcome. I expressed my dissatisfaction before leaving the salon and again afterward via text message. I explained clearly that I was unhappy with the results and that the style did not meet my expectations or the standard that had been promised. Unfortunately, I did not receive any apology or meaningful attempt to resolve the situation.

    Note that I'm writing from a WHOLE other account since she blocked me from commenting on my initial…read moreaccount, so that emphasizes my point that there was no conflict resolution.  I'm going to respond to this because I don't appreciate my experience being minimized or misrepresented. Everything I stated in my original review is factual, and I have documentation, photos, messages, and receipts to support it. Before my appointment, I communicated clearly about my hair and the style I wanted. I sent photos of my natural hair and multiple reference pictures/videos of the exact look. I was told--clearly--that the style could be done. That is the entire reason I booked the appointment. When I arrived, I was not even serviced by the stylist I originally booked. I was taken by you instead. I gave the benefit of the doubt, assuming that as the owner, you would be more experienced. I again showed the style and explained the details: no part, minimal leave-out, wispy bang, soft layered finish. At that point, there should have been no confusion. I brought three bundles of 26" double-drawn hair, which is more than enough for a full quick weave. I was then told it wasn't enough and pressured to buy more hair--including a 16" bundle that did not match my lengths at all. That alone did not make sense. Instead, I went out of my way to purchase additional hair and have it delivered, which was an added expense and inconvenience that I should not have had to deal with. During the service, you repeatedly asked me where I wanted a part--even though the style I showed you had no part. That should have been a clear sign that the style was not being followed. Despite me explaining this multiple times, a side part was still created. From that moment, the foundation of the style was already wrong. The layering was not done correctly. The style required blended, detailed layers, and what I received looked uneven and unstructured. The technique used did not produce the look I asked for, and it was very clear by the end that the hair was not shaped properly. The service also took significantly longer than expected for a "quick weave," which further reflects the lack of efficiency and control during the process. Another major issue was the excessive use of product. I specifically spoke up about the wax stick being applied repeatedly because I did not want my hair to look greasy. That concern was dismissed, and the final result reflected exactly what I said would happen--my hair looked overly shiny and greasy instead of natural and polished. The bang was completely wrong. I clearly stated that I did not want a side bang. The style I requested had a light, wispy bang. Instead, I was left with a heavy, one-sided bang that did not fall properly due to the incorrect structure and track placement. Trying to fix that by cutting more was not a solution because the issue was not length--it was the way the style was built. Let's also address the condition of the install itself. Tracks were showing.Glue was visible.The finish was not clean or professional. Those are not "preference" issues. Those are basic quality issues that should not happen. The final result did not resemble the style I showed--at all. Now let's talk about professionalism. I expressed my concerns before leaving. I also followed up afterward to clearly communicate that I was unhappy with the result. At no point did I receive an apology, accountability, or a genuine attempt to fix the situation. Instead of acknowledging the issue, the response has been to downplay my experience, which is not acceptable. I was charged $267 for a style that I could not wear. I had an event that same night, and I did not even attend because of how my hair looked. I had to cover it with a hat. That defeats the entire purpose of getting my hair done. No client should leave a salon feeling that way--especially after clearly communicating what they wanted and being reassured it could be done. This is not about being "hard to please" or having unrealistic expectations. This is about:- Not receiving the service that was agreed upon- Being charged for work that did not meet professional standards- Having concerns dismissed during the process- And receiving no resolution afterward If the style could not be done, that should have been communicated upfront. I would have respected that and made a different decision. What is not acceptable is saying you can do something, charging for it, and then delivering something completely different. My review stands, and I have every right to share my experience so other potential clients can make informed decisions. Accountability matters, especially in a service-based business. BBB and PayPal will handle this moving forward. It's sad that you lied the way you did but that's expected from a person who has the amount of armpit hair growing from under your arms such as you do.

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    The HairPort Extensions
    The HairPort Extensions
    The HairPort Extensions

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    Ulta Beauty - cosmetics - Updated June 2026

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