Thieves! They will steal your money. I am being forced to sue them to get my money back after they…read moreshipped me three wooden foot files instead of four. They do not trust their customers, but they trust our money enough to take it. First, they misrepresented their inventory and delayed shipment without notifying me. Then, they admitted it but only shipped three units anyway. They claim they have alleged video footage supporting their refusal to refund but they refuse to provide it and their employee refuses to provide their name. Don't do business with them without an attorney on retainer. I have the packaging that was so small and tight any expert, layperson, judge, or jury will see that four files do not even fit in the packaging. Shame on this evil company. I hope they close permanently and stop victimizing the consumers of this country.

The lady that runs the business is so unprofessional and has terrible customer service!! Her son on…read morethe other hand is so generous and sweet great customer service!! She will not be getting my business again!!!!!

This store is huge and clean with lots of options. I was visiting from out of town and now live in…read morea state where there aren't too many good beauty supplies. What I absolutely loved about Crown Jewel is their return policy, one of the first stores I've seen that actually offers a refund versus just exchange within seven days.

Best place for variety, supply, and price! They always have…read morewhat I'm looking for and more. I appreciate being able to see other types of products similar to what I'm looking for. Huge place!

Horrible customer service, they said hello to everyone after us and even when we said hello at the…read moreregister, they ignored it. I don't even know why I still bought stuff. Very VERY rude staff. Never coming here again. The place was also like a circus, they tried to stuff everything inside all at once.

Came to find a color of braiding hair, turns out they didn't have it (no big deal) so I leave the…read morestore. As soon as I sit in my car, parked right in front of the door, one of the ladies from inside literally runs out the door to see if I stole anything. So annoying, I can't even shop for hair products without being profiled.

Really cute spot! I would classify this place as a Japanese products store that serves…read morecoffee/tea/boba. They had stationery (e.g. notebooks and cards), Japanese and Korean makeup, a lot of gachapon machines, and other anime merchandise. We had a nice time browsing! The makeup section was a nice surprise. The gachapon is a bit expensive (1 token is like $2 and the machines require like 4 or 5 tokens depending on the toy) but I don't know the going rate for gachapon so maybe that's standard pricing? The drinks area is at the back of the store and there is ample seating to the side. The employee was friendly. I ordered a milk tea which was pleasant, not the best I've had but the price was very reasonable. The tapioca was interesting, irregularly shaped and chewy, and the core was a bit harder than the rest of it. My friend enjoyed her matcha. I can see this being a nice place to bring your sushi/bento from One World Market next door, grab a drink, and hang out!

Odd layout in here…read more Ordered a hot Sencha green tea and a mango bubble tea with oat milk, 25% sugar and mango and tapioca bubbles. $9.48 There's a ton of vending machines in here. Some Japanese items, so many Manga figurines and key chain charms and stickers too. The slippers and sleep gear actually looks comfortable. Lots of Japanese makeup here too. The green tea is ok. Service is quick and fast. The tapioca is so, doesn't taste ad chewy as I had hoped. The Mango bubble and mango tea is ok.

The women in there barely know products or skincare and also act like theyre doing you a service by…read morehelping you. Theyre really not passionate makeup gals. When they do get one, this person leaves quickly.

Helpful staff but not "smothering", LOL. They know their products & what looks good.read more

Store clerk would not honor their own policy for a store credit on an item that was valued at less…read morethan $10. Store clerk immediately stated that the item was not purchased at the store in spite of presentation of a receipt. Then the clerk stated that the item was purchased too long ago, however their own policy does not put a time limit on a store credit. Further adding insult was the rude manner in which I was addressed. The customer service was very poor. It is unacceptable to service a primarily African American clientelle and yet provide subpar services. We have other choices. I won't be back and I suggest that others find a place to do business that will ALWAYS treat the customer with respect, not simply when they are collecting money.

This is a great beauty supply store that offers a wide range of beauty products. I spent $20 on…read morefour items and was able to find everything I was looking for plus more. The staff is friendly, especially the younger lady that works behind the counter. She was really patient with me as I was indecisive about two items. It's good to know that a lot of their top selling products could potentially be behind the front counter, so if you don't see it anywhere on the shelves, just be sure to ask! Not sure why this place has such good reviews... this beauty supply store is much better than the typical ones in "the hood" if you know what I mean.

Pro: its clean. Other pro: a black lady about 45yo is very helpful and knows her products…read more Con: They are always out of inventory of colored hair products or mainstream nail colors. I have gone in there twice and both times they are out of what Im looking for. The gal said "its popular"...ok, then ORDER MORE. then, she tells me MAYBE she will get it in within 2 wks. Why not just say...dont come back. We likely wont have what you want. When theyre out of stuff, they should order and send to my home free.

This is a nicely organized Sally…read more I was looking for a flat iron, have never bought one before but have had it used on my hair at salons. The staff let me browse the hair sections, including the flat irons that can be used to create wave or straighten the hair. The Baby Bliss titanium iron is $90, it's supposed to be the most popular, Hot Shots is also quite favored. I had no idea sections of real hair clips could be $300 and that's only for a section too. That's how much sections of my express or dark brown could go for in a weft of hair extensions. Wow.

Went to Michigan for a weekend trip with my friend Roro (not her real name, but it feels right). We…read morecould've gone to a museum, tried local food, maybe enjoyed nature, but no. Straight to Sephora. Did I abuse the perfume testers? Brother, I didn't just abuse them, I waterboarded my nostrils. I walked out smelling like a divorced millionaire who summers in Monaco, a middle school boy drowning in Axe, and a fresh bouquet at the same time. My shirt had so many scents on it, TSA probably thinks I'm trafficking fragrances. Women got it good, entire kingdoms of skincare and makeup. Men? We get one rusty bottle of "All-in-One" that promises shampoo, conditioner, face wash, and maybe even motor oil. Not fair. Shoutout to Meghan though, she guided us through the chaos like Sephora's version of Moses parting the Red Sea of lip gloss. Absolute MVP. 10/10. Would sacrifice my sinuses again

I wanted to share an unfortunate experience I had yesterday at Sephora during a return. I brought…read moreback four items, two of which were outside the 30-day return window--something I was unaware of, as I thought the policy was still 60 days. I fully acknowledged my misunderstanding and apologized. Despite agreeing to process the return--two items for a full refund and two for an exchange--the manager I dealt with was rude, condescending, and unnecessarily loud throughout the interaction. When I politely said I hadn't realized the return policy had changed, she sharply responded, "You should know--it's on your receipt and everywhere." I had brought replacement items for the exchange, but was abruptly told to go back and stand in line again. When I mentioned that I believed in the past you could proceed to the next available cashier, she raised her voice and said, "You need to go to the back of the line," visibly frustrated. Back at the cashier, she loudly announced, "This is the last time," drawing attention from others in the store. She then incorrectly claimed that three of the items were past the return window. When I calmly pointed out that only two were older than 30 days and offered proof, she admitted she didn't know which ones were which--yet continued to argue. Throughout the process, she was dismissive and degrading. At one point, she told me I had a $4 credit left. I responded that I didn't mind losing the $4, but she snapped back, "Don't you understand what I'm telling you? It matters!"--again, loudly enough to make everyone around visibly uncomfortable. I completed the exchange and paid the difference, but was left feeling deeply disrespected. As someone who works in healthcare and had just finished a long shift, I was shocked by how I was treated over a $60 transaction. The lack of professionalism and empathy was truly disappointing. More than just how she spoke to me and treated me, it was the clear disdain she showed while serving me that was most upsetting. I work in healthcare and had just come from the hospital in my uniform after starting my day at 4:30 a.m. She should not be in a customer-facing role. The way she chastised me over a $60 exchange was completely inappropriate. Even as I was leaving, she continued to remind me that I was wrong--so much so that others in line were staring in disbelief. The lady I dealt with was fully tatooed, nothing against tatoos i have some-just steer clear of her. On the plus side, there's one woman who provides outstanding service--she's tall with a hint of pink in her hair. She actively seeks out customers and makes sure they leave satisfied with the item they were looking for

Manager talked me in 55 dollars worth of products and they all ruined my hair . Now I'm spending…read moretwice as much to fix it .

There are a lot of Sally's locations but i just happened to stop into this one for the first time…read morewhile on a trip to the Carter's nearby because i have been needing to fix my seriously neglected pandemic hair. The sales lady who helped me today was probably the most helpful Sally's employee I've ever encountered in my entire life- she helped me pick out the right fillers & color match my roots- even wrote out the ratio for me & assisted me with quantity to do both my head & my halo extensions to match. I was really impressed with her level of knowledge & customer service. The whole staff seemed really great- the other sales clerk assisted her & myself with gloves- just really personable kind professional & knowledgable team. Thanks for the great experience!!

just now If I could give less then one star I would. I got…read morehair extensions from here and they were supposed to be human hair. $400 hair extensions. You would expect high quality. These extentions didn't even last a month. They broke easily, ratted up like cheap synthetic hair, and the quality got worse with time. I know how to take care of hair extensions, I am a licensed Cosmetologist and have never seen anything for that price for such an awful product. This company refused to refund the money even with proof of purchase date and the awful destroyed hair. NEVER buy from this company. They are crooks. Bad service, bad product. They should hold better standards for sichuations like this.

I like this beauty supply. They speak when you come in , friendly and sometimes have a…read moreconversation with you. A lot of their barrettes are 99 cents too. Even though oright and inho beauty supply is right down the street, I prefer this beauty supply.