Up until I moved to Portland, OR this was my dentist office of choice. Everyone there is really…read morenice, my dental hygienist didn't poke me with medieval instruments of torture with the express purpose of making me leave with a mouth full of bloody puncture wounds. This is said in contrast to the last place I went where I swear they just wanted to make dental visits as painful as humanly possible. I've also found that they accept the insurance provided by almost every business in Crawfordsville. The highest amount I ever had to pay out of pocket was 20 bucks and that was after my first visit where they did about a million different X-rays since I had never been there before. Another thing I like is they give you a phone call at least 24 hours prior to your appointment to confirm. Usually its further in advance than that which is great since they only give a penalty charge for appointments canceled with less than 24 hours notice.

Great service! It was the most thorough procedure I've ever been through in my life. (I say been…read morethrough, though they were very gentle.) I get cold sores and Dr. Robling, (my dentist) told me about a laser procedure that they have, if, I should have an important event (like my sister's wedding this May) that will keep a sore from even appearing! WHY HAVE I NEVER HEARD OF THIS BEFORE! If you're totally afraid of dentists, they also offer sedation dentistry! Try them out! They're seriously the best dentists I've ever had!

Well I have to downgrade my review. I called and cancelled an appointment and I gave them enough…read morenoticed. They called me the day of an appointment and told me that I "failed" and appointment. I was like "failed"?? What the heck is that? I've never heard of failing an appt. They said they can't schedule me anymore and if they have opening then they will squeeze me in. I'm done with that dentist. I think that's just rude. The lady on the phone wasn't friendly at all.

Went in to have a tooth removed and a cleaning. The oral surgeon who removed my tooth was as very…read morerough, left in part of my root canal. While removing tooth he pinched my lip so bad it has a permanent blood blister. Wouldnt stop when I indicated it hurt. Push you to get work you really don't need. Very fast explanation twhat you might need. I wouldn't advise anyone to go there.

I called Aspen Dental with some severe tooth pain after not having gone to the dentist for years…read more Seeing that Aspen Dental was covered by my insurance and their office hours, I thought this would be a good place to go. The receptionist was kind when I arrived, but the good comments stop there. I had to wait an extra 45 minutes to have my X-rays done (I was already 15 minutes early) and the ladies who did them were not kind or sensitive to the fact that I was in there for severe tooth pain. The dentist did not touch any part of my mouth when assessing next steps. When sitting with the office manager she stated the dentist said I needed 3 root canals (I was told maybe 1 by the dentist) based on the XRay and that the endodontist they worked with would not let me break up those procedures and it would be an $8,000 ticket. I was then charged $61 to book an appointment with their endodontist (that I ended up not going to because I went elsewhere and got a second opinion). They also told me I would need to pay an extra $300 on my next cleaning to deal with some slight gingivitis that the dentist I got a second opinion from this week said would not even help with the issue. I'm not one to leave negative comments, but care here is atrocious.

Dr. Zundo and his staff are fantastic. They truly enjoy what they do, and the level of care they…read moreprovide eliminates the sense of dread many other dental experiences can create. Dr. Zundo and his staff take the time to educate you on your treatment, and address any concerns you may have along the way.

Friendly staff and Dr. Zundo is as friendly as they come. He has good relationships with other…read moredentists and will refer when he feels another dentist is better suited to handle the situation.

I had to have a big tooth pulled and I dislike dentists a great deal. I had that procedure at 10AM…read morethis morning and at 7:00 PM, I am happy to say it was a great experience. Professional, personable and efficient....it doesn't get much better than that!

So much better experience than I had expected! The entire staff is exceptional and the operation…read morewas painless. Dr. Alderman even gave me a call that evening to see how I was doing and if I had any questions.

Dr. Anderson is absolutely the best. He has removed so many of my teeth over the tears with no…read morepain. Always went right back to work. Took my Mother to him when she broke a tooth. When he told us we could leave she asked him if was going to have to pull the tooth. It was already out

Worst dentist I have been to in my 72 years on this earth. He kept pulling on my tooth even though…read moreI told him two times to stop because it was not even close to being numb. He finally gave me another shot after he almost broke my jaw and I was screaming to the top of my lungs. In fact he had his nurses take me to another room to x-ray my jaw after the tooth was pulled just to make sure he didn't break it, and had the nerve to tack on another $ 100.00 to the already $ 500.00 he was charging to pull the tooth. $ 600.00 to pull one tooth, can you believe it !!!!!!!!.. He is ripping off the wonderful people who live here in Danville, Illinois..

During my recent visit to the dental office, I encountered some significant issues related to the…read morefront office staff's handling of insurance verification. Specifically, the staff member at the window referred to me informally as "hon" and informed me that she could not validate one of my three dental insurance plans. When I inquired if she had contacted Delta Dental to clarify the situation (as this issue had not arisen at other dental offices), she replied that she had not made that call. Instead, she intended to check benefits online, which seemed less effective than directly calling the number on my insurance card. The office operates under a policy that requires insurance eligibility to be confirmed before any dental work can be performed. I found it perplexing that, while she was supposed to be verifying my eligibility, she spent time chatting with a coworker and eating her lunch at the window. During my visit, I observed two other patients arriving and leaving before I was seen, which led me to believe they had simpler insurance situations. Eventually, after being taken back for X-rays, the dentist kindly addressed my dental issue. However, he was unable to fix my tooth because the front office staff had not verified that my insurance would cover the necessary procedure of gluing my tooth back into place. This experience made it clear that the person at the front desk played a crucial role; without her completing the eligibility verification, the dentist could not proceed with any treatment. Moreover, I noted the overall atmosphere of the office, which fell short of my expectations. With an empty waiting room when I arrived, I was surprised by the receptionist's focus on personal conversations rather than patient care. After waiting 30 minutes, I noticed she was still eating lunch, further adding to my frustration as the only patient present. Beyond staff interactions, the waiting room itself contributed to my unease. The decor was uninviting, featuring cheap rubber plants and an overall unfriendly ambiance, which heightened my anxiety about the dental visit. Given the revenue typically generated by dental practices, I believe the environment could greatly benefit from improvements--such as incorporating real plants and more aesthetically pleasing art--to create a more welcoming space. Ultimately, I rated this experience four stars due to the professionalism and kindness displayed by Dr. Duffy and April. Without their exceptional assistance, my experience might have warranted only a one-star rating. However, the delays caused by front office inefficiencies were significant and warrant attention for better patient care in the future. By the way my appointment was 3 pm by the time we finally left the office was busy!

I had been to Emergency Dental in the past but never had I walked out of the office being told I…read morehad 12 cavities. My last visit they said I had 12 cavities. I thought they were lying and just inflating the number like a dental practice that scams people for money. Well I think they are a dental practice that scams people because I went to see a dentist my friend recommended and turns out I only have four. Yes I still have cavities and that's not good but Indiana Emergency Dental tripled the amount of cavities I had. Not sure if they thought they were being nice to "get it out of the way before it's worse" but in my mind there is nothing nice about inflating the number of cavities I have just so you can walk away with a big pay check. On top of this I went to School with the receptionist and how cool is it to walk out of the office saying hey I remember you and now you know I have 12 cavities when it is actually four. The only reason I would ever come back to this god forsaken place is to tell that person that I didn't have 12 cavities, just four. So I do not recommend coming here. Big probability you're going to pay for a procedure you don't even need. But hey it's 2026 so if you're down to get scammed because you think it's fun that's your choice and it is definitely Indiana Emergency Dentals choice as well! Tata!