What an awesome place, the people are great and super helpful!…read moreThey fix my wheel bearing last minute on a holiday weekend! Good price, good people, I will be back if I ever have a problem!

Staff is friendly, approachable and straight-forward, and I trust that my vehicles are getting…read morereliable service. (Added bonus - the waiting room in their new location is very comfy)

Kid came out super cocky, was unpleasant, wanted me to pay him when I am the company driver…read moreinterrupted me a few times while trying to figure way to get him paid. Needs an attitude adjustment

Jimmy was spectacular! We needed emergency help with a vehicle trailer and he was helpful and kind…read moreand got the job done. Highly recommend :)

If I could give 10 stars I would!!…read more Talk about service!!! These guys are amazing. The skid plate came lose and with every bump we hit, so did the skid plate. Had to pull off, get a hotel room and after 5 calls to mechanics, chanced it that these guys would help. Boy did they! No fuss, happy to help, gave the kids toys and had us back on the road in 10 minutes. They didn't hesitate to help me out and wouldn't charge me!! I really appreciate their help and excellent service. All other mechanics in town, take a lesson from these guys.

(I put this review on Facebook back in July when we were there; thought it wouldn't hurt on Yelp…read morealso). July 23, 2015 at 4:47pm After noticing a burning smell while driving down the mountain with a friend into town from our campsite, and checking the oil to see that it seemed to be empty, The Pit Stop was the first place we found. Although Chad was pretty swamped, he managed to fit my friend's car in in about an hour and not only filled the oil and alerted her to a big leak(and gave us pointers on how to keep on top of it for the drive home to San Francisco), but also vacuumed the floor of the front seat of the car. The other place in town we called took my number and didn't call back til the next day. No big, folks are busy, but I'm not sure what we would have done if we hadn't found The Pit Stop. Thanks Chad!

Very prompt and courteous service! our driver Elliot went way over the top with service and…read morecommunication

Horrible experience. They got dispatched by geico for roadside assistance. Winch job. Takes 5 mins…read more After two hours of waiting they cancelled and left is high and dry. The lady on the phone was really rude and hung up on us when we called in.

I can not say enough positive things about JB Auto of Weed CA. The mechanic is Ed. Ed, worked with…read moreme via phone as I live in Mississippi. My elderly parents AC in their pickup truck completely failed during a recent heatwave. Naturally, they were concerned and stressed about the repair process. As we are moving them here in 3 weeks. My daughter is driving that truck, my father, and 2 large dogs to MS. My mom and I will be in a rental following. Ed knew this information and treated us like family. From the moment they arrived, the service was exceptional. Ed took the time to speak with them directly, patiently explaining the completed AC repair without using overwhelming jargon. He showed a level of compassion that is truly rare in any industry. He prioritized their repair to get them back on the road safely and comfortably as soon as possible. The work was done flawlessly, at a fair price, and with outstanding communication throughout the process. My parents are thrilled to have their AC working again, but even more so, they are grateful for the kindness they received. He should be your forever mechanic, and I will be recommending Ed at JB Auto to everyone. Thank you for your honest, expert, and compassionate service. He is even going to assist my mom in selling my father's motorcycle! Who does that? A true hero, that's who! ~ Karrie Davis Long Beach Mississippi

I had a catastrophic on my 2014 Transit Connect XLT on my way to Springfield Oregon from San Diego…read more I broke down in Siskiyou County and the Tow truck driver suggest I take my van to JB Automotive in Weed, best decision ever. The cost of repair ran to over $10K, initially my warranty company (Fidelity Warranty) was denying my claim but ED form JB Automotive spent an hour of his time on the phone with the Fidelity's Claim Approver and I to finally get it approved. The van is completed and runs great.

During my drive from Sacramento to Corvallis my left front tire began to fail. Didn't blow but had…read morea huge bubble. I stopped in after hours and a nice young friendly employee said stop by at 8:00am the next morning. Got a motel and was in their office the next morning. They fit me in and had two new tires delivered and installed. On the road by 1:00pm. They also drove me into town and dropped me off so I could drink coffee and eat a nice gluten free break while enjoying the view of Mt Shasta. Highly recommend Brooks Auto Repair.

Routine maintenance, minor repairs, and major repairs all were done professionally and in a timely…read moremanner and at a fair price. Staff are all pleasant to deal with. I am very thankful that I can bring my Sprinter van to a local shop of their caliber. I could have ignored a noise. Thankfully Chris took a test drive and then remedied what would have progressed to a very serious and costly problem. Of course I'd prefer it if my vehicle never needed their help. Who likes car problems? When I need them, I'm happy to bring my vehicle in for their expert care.

These Two gentlemen helped me with my back right side passenger window that was shattered by a weed…read morewacker! Funny guys too! ‍

Refused to drive 30 minutes from mt Shasta even when offered an extra fee for fuel and drive time…read more Not too "mobile" after all. Must be nice to turn away potential clients

Ethan is nus the person in charge of scheduling and he's fantastic. Game changer. Smart…read morearticulate. He's attuned to your needs. Excellent staffing change. I bought my Jeep here but service was so bad I would take it elsewhere for oil change. Light replacement etc. I had great results last week.

Great customer service and fairly reasonable smog prices especially when it's really the only shop…read morein Mount Shasta that is doing smog checks anymore