Walker Scooter Rental is fabulous! I've rented before from other Orlando companies and Walker is TOP NOTCH! I highly recommended Walker Rental! I called ahead, customer service was friendly and courteous. The scooter was delivered at the time promised by a friendly staff member. He explained everything to me. (Unlike other companies). I used the scooter to scoot around my Disney Hotel and then on a Disney Cruise ship. When the cruise docked, I left the scooter at the Port Canaveral pier as instructed. No hassle and problem! The regular sized scooter was so comfortable and had great power and zip. I will definitely rent again from Walker Scooter Rentals! Plus, inexpensive too! This scooter made my vacation so much fun! read more

See all

Our last trip in March/April 24 I ended up with three horrible scooters that wouldn't stay charged (and I'd charge them from 9pm to 7am). Owner berated me on the phone several times. Talked down to me. Told me to leave Disney world and leave the scooter dead in Disney world (except how would I get out of the park I can't walk that far?!) told me to forfeit the tickets I'd paid for and go to hotel! Told me all equipment is new. It wasn't. You could tell by looking. Even the delivery driver laughed and said they had not had anything new in a long long time! I lost park time with my son on his 16th bday and getting to see him meet all the Star Wars characters and take pics of it! Which is all he wanted for his bday! The bank made it right when I filed a dispute on the charge for damaged equipment and I did get my money back that way. I did give the owner time to do it on his own but I heard nothing from them after the email. So my bank did it. I use to love them. Now I'd never rent from them again even if it was free! I'm sure the owner will get on here and berate me again as he has done with others on these reviews that speak the truth. It's sad to see an owner act this way and speak to his customers the way he does. If I could give zero stars I would. I could go into a ton more details on exactly what was said by him but I'm sure only so many characters are allowed here. Just be WARNED!! read more

Rented the Double Whammy Scooter this past week while visiting Disneyworld. Wasn't expecting delivery until later, got a call asking to confirm delivery when I stated I was already checked in and in my room, delivery was made with 20 minutes right to my resort room door. Scooter worked perfectly. Delivery and pick up were super easy. Would recommend, worth what what you pay. read more

The double whammy scooter we rented saved my back, and consequently our family trip to Disney World. It was waiting for us when we got to our air bnb, fully charged and ready to go. It easily disassembled and did fit in the "trunk area" of our rented Pacifica van. The company was easy to work with and Cherilyn was particularly friendly and helpful. My sincere thanks to Walker scooter rentals. I highly recommend their scooters! read more

Walker Mobility was so easy and convenient. For drop off and return, they worked seamlessly with our resort. This was a huge weight from our shoulders. The wheelchair we ordered was in perfect working condition and appeared brand new. The pricing was much better than I anticipated. The communications and instructions from Walker were clear and concise. I had no difficulty understanding the process that was explained in the email. When we come to visit Orlando again, we will definitely make reservations with Walker Mobility. I'm sorry for not having pictures to share. read more

Walker Mobility was great to work with! They made renting a scooter so simple and convenient for our weeklong trip to Walt Disney World. They dropped the scooter off at our hotel and picked it up as well! Easy peasy! The scooter was faster than those you can rent at Disney, and you can rent a shade covering to protect you from the hot sun which is a life saver in hot FL weather. A charge lasted us a full day plus of going around the park. Would definitely use them again!! read more

Everytime we visit Disneyworld we always use Walker Mobility. They have great equipment and features. I feel comfortable and enjoy my use of the scooter. I recommend them to everyone. I wish they had services at Disneyland in Anaheim, CA. read more

Clean, well maintained scooter. Enough power to get me up the ramps at Disneyworld.

This wheelchairs from this company need to upgraded and maintained better. We had a terrible time with them. The only plus side is that the staff members are great. read more

This is the second time I've rented a scooter from Walker and had it delivered to my Disney resort hotel. Great service and good products--scooters from there are cheaper and faster than the ECVs you rent at Disney, plus the parks nearly always run out of scooters to rent sometime in the morning. I heartily recommend this company. read more

We have used Walker Mobility during our Disney trips for the past 7 years. Their equipment is top-notch, water-resistant, and their batteries last all day and into the night without needing a charge. They deliver to all resorts, and have always been there exactly when they said they would be. A great company with great people! read more

Wow is all I can say is working Walker was fantastic. We rented 2 scooters at 4:30 on Monday and they were delivered immediately. They were in great condition and we had absolutely no complaints. They delivered to our hotel near the convention center and they were picked up immediately today. If you are looking forascooterthis is the place to use. read more

My family and I have rented both wheelchairs and scooters from Walker Mobility for many years now. The owner John is very easy to work with and maintains his fleet very clean. We have worked with them also on last minute reservations due to some spur of the moment trips and they have come through. Just some helpful tips: Disney Resorts require renters to be there at delivery and pick up for the rentals. Walker Mobility will setup a window for both and be in contact with you for ETAs. read more

Just want to let everyone the outstanding service I received from Walker Mobility! I wish I had a heads up but that's on me. I got there number from a Scooter in one of the parks. Next day they were responsive & unfortunately I called too late in the day for delivery. With that said I enjoyed the 10 minute ride to there warehouse & Nancy was on it! I was out of there in 20 minutes with easy instructions on Scooter! It was a lifesaver for my wife. She kept up with us all the way & all the parks were very much accommodating! Upon return John hooked me up by picking up at our ABNB! Very well organized & highly recommend! Thomas Kinderknecht read more

Walker delivered my scooter directly to my air bnb on time. Had to call them for assembly help and they assisted immediately. No issues while using at the parks. read more

We were in Disney World last week for a two week family vacation! We both needed mobility scooters to get around. We got lucky when we called Walker Mobility. They were so friendly on the phone and were able to bring us two scooters to our resort within 2 hours. Their price was more than fair and when we had an issue with one of our carts at a park they brought us a new one within 45 minutes, to the park!!! Less time than a line for a ride! We highly recommend Walker Mobility and would give more stars if we could!!! read more

I rented a scooter from Walker's Kissimmee, FL location; I will gladly do so again. It allowed me to keep up with my family during a very busy schedule at Disney World, made it possible to attend shows I might not have otherwise and conserved the energy I have for a few long days at the park. I had little trouble with transportation on the Disney Buses, where the drivers often parked the scooter on the bus for me. The boats were all accessible to my surprise. Your service was astounding, not just outstanding! Your person was prompt, within 1/2 hour or less on both delivery and pick-up. I was able to get from the bench where Disney Express delivered me, to the scooter which was delivered direct to the bench. Pick-up was just as easy. Thanks for making my stay! read more

Arrived in Orlando and on the second day at the parks I tweeked my knee so bad I couldn't walk. The concierge at the hotel recommended Walker Mobility to rent a scooter from. The service was very good they delivered the morning after I called and the cost was very reasonable compared to the $50 a day at the parks. However, the scooter I received was in pretty bad shape, the indicator lights were cracked and the seat was very worn and shaky. The scooter itself worked okay, but it would slow to a very slow crawl up hills. Granted the girl asked me how much I weighed and I didn't lie (226) not a feather weight. Because of this,on the first day I was afraid it would run out of charge. Luckily I had the charger with me and managed to find a outlet near a restroom at one of the parks. That was the only day I had to charge it up. But after running into others who had had worse issues I was glad that was the only one I had. I hope I never need a scooter again, and don't know if we'll be returning to the area again. Over all it was alright, but I'm not sure I would use them again. read more

This was my go to scooter rental company but this is the last time I will use or recommend them. They sent me the wrong color scooter and the one they sent was horrible! The cloth seats are hard to slide onto and the tiller is so loose that it was hard to steer. Even bus drivers that helped me commented on that scooter being garbage. Walker had no replacements till four days into our vacation, with two days left we were not going to go through their time schedule to change it. The last night we charged it and it would not take a charge after being plugged in all night. On the last day I called to inform them that our bus was early and John was rude, talked over me and just not very professional. Do not use this company if you want to be treated like they appreciate your business, they don't! Never again! read more

John Walker was very unprofessional on the phone 9/24/20 - he was more interested in trying to get me to agree that COVID-19 is a fake pandemic created in a Chinese lab than renting me a second scooter for an upcoming trip and since I did not agree he refused to rent to me. Fine, I will gladly take my business somewhere else. read more

My wife rented a standard scooter and I believe the cost was about $150 for the week. We were in Animal Kingdom on Dec 29th in standby line for Expedition Everest when someone told us the scooter had a flat. We immediately called Walker. By the time we got off the ride, the man was waiting for us outside the ride with a replacement scooter (we did not purchase insurance). This was outstanding customer service! They also sent a handwritten Thank You note to us for choosing them a few days after arriving back home. Wouldn't consider renting from anyone else next year. read more

Walker Mobility is EXCELLENT!! The design of this scooter is like no other. The break-down and assembly of our rented (300LB weight limit) WALKER MOBILITY scooters was easy, very simple and actually an ingenious design. I live in California. I've rented scooter from SEVERAL different companies when visiting Walt Disney World, over the past 8 years. It's always a headache transporting scooters to different parks, because of their weight and the difficulty in breaking the unit down to fit in our rental car. Alas, Waker Mobility has a fine solution! Customer Service is impeccable. From phone to drop off/pick-up, these guys are super nice and professional. read more

I highly recommend renting from Walker Mobility. They delivered the scooter to the hotel when other companies would not do so. My scooter was waiting for me upon arrival. There was an issue with the key (it went missing by the hotel staff)....one phone call to Walker and it got resolved instantly. No time wasted at all. Easy pick up as I only had to leave the scooter in the hotel lobby. The price was extremely reasonable and I was just thrilled with their customer service. One note: the scooter is heavy so you do need some strong hands to help get it into and out of a vehicle. Walker has a video which was very helpful in disassembling the scooter for transport. read more

The best! Their truck and driver were waiting for me when I called to say I was arriving at the Beach Villas an hour early. He took all the time I needed to explain the scooter's working parts, taking it apart and putting it together for me. The scooter seemed brand new and worked perfectly for a week. The pickup was as smooth and timely as the drop off. I cannot say enough about this company and its product and people. In the 100 degree June Orlando heat, Walker probably saved my life and made sure I enjoyed all the parks with my grandkids! Carol S. Eliot, ME read more

First time needing a scooter. Reviews were very good. Was not disapointed. Great Job!!! Thanks Walker!! read more

I can't thank the company enough for your TOP quality service. The wheelchair that I purchased for my elderly mother was there on time waiting in the room for us. We had an awful experience where we stayed , but you made our trip memorable. I will definitely contact you in the future. You guys are AMAZING!! read more

My husband needed a wheelchair during our vacation to Universal Orlando and our 7 night Disney cruise and Walker Mobility served us very well. The wheelchair was delivered to the Cabana Bay Resort when promised, was very clean and in great working order. We took the chair on the cruise with us and simply left it at the cruise terminal at the end of the cruise for them to pick up. Easy as can be! The price was very reasonable and the woman I spoke to on the phone was very pleasant. I strongly recommend them read more

This was one of the best rental companies we've worked with! The scooter quality was great ran it all day at Disney World and only went down one bar! Was water proof and we loved the canopy! Really helped! John was awesome. Scooter was delivered to our resort and picked up as well. Definitely worth using! read more

We rented 2 scooters from this place and received them on time but there was something wrong with them and the battery went dead after 30 minutes for One and 20 minutes for other. We were at an ice show and it ruined our outing but as were not available til afternoon we drove to exchange and explained going to park the next day and wanted them to work . These scooters died after 10 and 20 minutes again and spent 4 hours waiting for driver and spent 140 dollars to rent in the park so we could get around. We returned them 2 days early and recieved a 50 dollar credit only per scooter and never had a working scooter. The only scooters that they had were old and beat up. We have the same scooter at home and know they last at least 4 hours of continuous running or 10 miles . I would never rent anything from this mobility rental! Ruined all outings planned. read more

Great price and customer service. I have rented from them 2 times now and both times were great. Scooters lasted all day with no issues. They also had the best prices in town that I could find. read more

Please use great caution when using this company. Better yet, go with Buena Vista or another supplier. I am an agent and ordered a scooter for a client from Walker. It arrived in less than ideal condition. Within two days of use, it had these issues: ~Doesn't hold charge ~Charge level always reads 50%, even when allowed required amount of charge time. ~Cupholder broke, spilling hot coffee on my client ~Speed control quit operating. Only fast speed operated. You can imagine how that works for a senior lady with significant arthritis. ~One of the scooter arms broke off When I contacted the company in behalf of the client, I was never once offered an apology for the condition of the scooter. Quite frankly, I was treated very rudely. I told the individual answering my first phone call that I was surprised that a scooter would be delivered in this condition. She responded with, "Well, we were supposed to be getting a new shipment in, but they are not arriving until January." She said she could not give a refund without the owner who would not be in until 11:00am. I then spoke to the owner (with no apology,) and the owner even implied that the client was fabricating the issues. Now, I am curious as to WHY in the world a Disney guest would fabricate said scooter issues when all of this requires loss of family vacation time on a vacation that caused thousands of dollars. Definitely go with another scooter rental company. The condition of the scooter and terrible customer service should be addressed. read more

Renting the scooter from Walker Mobility was the better option for me. There is never a guarantee that scooters will be available at the "parks" (Disney or Universal) and Universal is only able to reserve 5 per day. I contacted Walker before I left home for my vacation and had it delivered to our first hotel. It tore down easily and fit in our mid-size car trunk (a bit of a squeeze with our luggage, but we did it). The scooter was comfortable, didn't use much of a charge during a 13 hour day of usage and easily charged up in the evening. It fit easily on the shuttle bus and I was able to use it anywhere in the parks (even on the Hogwarts train). I decided to extend my use of it for a couple of days and it was as easy as a phone call. They picked up the scooter in the lobby of our hotel when we were done. I highly recommend Walker Mobility. Customer service was great! read more

Reasonably priced and easy to book. My only complaint is that the scooter fleet needs to be updated. We saw scooters from several other local rental companies that had new and better equipped Pride scooters. The basket carrier on our scooter was very shaky. The charger made a loud humming noise at night when plugged in. Also, we were not aware that you could ask for a scooter cover for sun protection. Customer service should have offered that when we originally called and booked. But despite the equipment flaws, I would recommend using Walker Mobility. read more

This is the best medical rental company I have used throughout the USA. I have rented wheel chairs to electric scooters and all were brought to me at my hotel! This company excels in accommodating my family's time. The personnel at Walker Mobility is an absolute blessing, they are courteous, friendly and over all take excellent care of their customers. This company goes out of their way to make your travel less troubled by providing superb service! Thank you guys for your services and will continue to be a loyal customer MUCHAS GRACIAS A TODOS Esta es la mejor compañía que renta cillas de ruedas y cillas electrónicas! Todo que es disponible para rentar es llevado directo al hotel. Ellos hacen asta lo imposible para acomodar el tiempo de uno y el personal son excelente súper amables y muy profesionales! Les agradezco mucho sus servicios y seguiré siendo un cliente por mucho tiempo read more

Just finished up a week at Universal Studios and was so happy to have had a scooter to help me get around. Walker Mobility delivered the scooter at the arranged time and the thing ran all day in the parks from 8am to 10 pm with no issues. I had requested the charging harness because I didn't think I would have the space in my hotel room to keep the scooter overnight but the delivery guy had no idea that I had asked for one. Turned out there was plenty of space for it though, thankfully. But that was annoying. And the scooter itself looked a little beat up. There were definitely some newer, nicer looking models that other companies were offering. But like I mentioned, this thing ran all day so it was perfectly functional. read more

I have been renting scooters from Walker Mobility 10 + years. I go to Disney 3 times a year and always get my scooter from them. They were originally referred to me by the Concierge at the Disney Saratoga Springs Hotel. I make my reservation with them. When I arrive at the Orlando Airport, I give them a call and meet them upon my arrival at the hotel. They are always waiting with the scooter. Return pick up, of the scooter, is equally easy. All of their employees, especially Nancy, and the owner, John Walker are exceptional. They are professional and punctual. Their scooters are state of the art and I have never had a problem with them. This is the place to go for scooter rentals. They deliver scooters all of the Orlando area, with no delivery fee. Their delivery personnel are friendly, informative and accommodating. read more

Rented a scooter for my mom at Disney. They were excellent. Arrived earlier than anticipated and accommodated to get us our scooter sooner. Had a battery issue getting on at contemporary going to Hollywood. Called in route and they had a replacement there for us when our bus arrived. Couldn't have asked for better service. Definitely would use again. read more

Crystal & owner John are the BEST ! ! ! Won't use anyone else & hopefully starting in January 2015 they will be servicing the ships at Port Canaveral, Florida. Wish John and his company the BEST ! ! ! read more

I LOVE Walker Mobility, and have been renting from them for many years. My late wife required a scooter to get around, and really struggled until we saw a gentleman with a Walker scooter at the MK. Called the toll free number, and have never looked back. There is nothing wrong with renting a scooter at any of the theme parks, but you can not take them to any other park, and there is considerable walking involved before you rent and after you turn the scooter back in. Additionally, if there are no scooters at the next park, well, too bad. However, with Walker you schedule times for pick up/drop off, and then you have the scooter for your entire vacation. As it is you personal scooter, you know it is there for you, 24 hours a day for your length of stay. Also, I have to thank all the wonderful people who work for Walker. Polite, knowledgeable, and friendly, they have always met my needs (as I now need a scooter to get around). I have spoken with the owner, John, many times, and he (and the company) have never let me down. Their scooters are new, clean and hold a charge no matter how late you are in the parks. You plug in the scooter overnight, and you`re ready to go the whole day. I will NEVER consider using any other company, and will always rely on Walker on my many excursions to WDW, I`ll always be in good hands with Walker Mobility. Thank you Walker for making my trips to Disney so easy and worry free. All of you are THE BEST!!!!! PS Jerome, who delivered and picked up my scooter was wonderful. Thank you Jerome for making my rental so easy and worry free. read more

Excellent customer service. Great scooter. Prompt delivery and pick up. Would recommend to anyone needing reliable service for the parks.