I didn't know where to start when my dad passed away, but I found Grace online, and I'm really…read morehappy I did. For. Direct cremation, Grace has comparatively reasonable rates. More importantly, the team went above and beyond to take care of our family at a time when we needed guidance most. They guided me through options, had recommendations for other services, were patient and comforting in helping with remains and planning. Then they actually stopped by the house when I requested special assistance. I really appreciate everything they did to help. Update: Grace completely saved me a second time with my mom's passing and cremation as well. So patient and compassionate. Cannot recommend enough.

To be honest, I have not experienced a funeral hosted by Grace. I have however been on a tour of…read moretheir facilities numerous times for different events. The first time I walked in, was to give the owner some information about a local event happening in our area. I have to admit, I was mostly indifferent about stepping foot in a funeral and cremation service establishment. As I walked in I let out a deep breath. It was BEAUTIFUL inside. The minute you step foot in the door, you feel a wave of calm wash over you. Maybe they practice feng shui, I have no idea. What made an impression on me next were the owners. The owners are young, upbeat, friendly, and very welcoming. They introduced themselves, and then Kristan, (one of the owners) took me on a tour of their facility. I was impressed by all of the different options they had. They can create custom blankets, blown glass jewelry, and different types of earns based on the connections they have in the industry. There is quite the variety of caskets to choose from as well. They have everything from your traditional caskets to eco-friendly caskets that are biodegradable. They pretty much can accommodate any individual personality. They even do pet funerals. Grace Funeral has made quite the impression on me.

I thought their complete lack of care or concern for the immediate family was completely…read moreunbelievable. They move 3 family members in front of first row completely blocking father, stepmother ( of 40 years ) eldest brother (wife) because they had no idea what to do. I had one member of staff actually ask me to give the family peace to mourn. I am the father that was my son that died and it was my surviving twin son that I was going to to console. At the funeral none of the family except the mother, surviving twin son and widow of my son that died were even offered seating under the tent we all stood out side. That is ( father, stepmother, eldest son (wife), youngest son (wife, son), daughter (husband). When my wife and daughter questioned about flowers we were lied to, The staff member said they would be donated to assisted care they both offered to do so were told no need. On Nov. 5th we all met at grave site to find the flowers my wife and I bought and the flowers that the brothers and sister bought in the dirt at the grave.

Exceptional customer service during your time of loss. Paul and the rest of the staff went above…read moreand beyond to make the service everything we wanted and more. It was an incredible tribute and a great way to honor the life of my grandfather.

Our experience with Finch's Funeral Home was smooth and we felt supported in what we wanted for our…read morefathers funeral. From the moment we walked in to make plans, through the last person during the visitation, we were welcomed and gently supported in the funeral process. I cant say enough about Sam, Jacqui, and family in helping us get through the process of bringing closure to our fathers life. The Ken Hintzsche Family

If this place could get '0' Stars - this is it. All the the owner could tell our family was 'this…read moreis how we do it' in the country. No coffee. No cookies. Time and time again he told us, you must be from the city. Last time I checked, Elgin was not in the City. I was mourning the loss of my father, and the funeral home director was not helpful. Really - a 1 hour wake. How ridiculous is that. The wake was on a Thursday and the obituary showed up in the paper on the next Sunday. They were rude to us from start

Think funeral directors for pets. They are kind and…read moreprofessional. They have many, many options for memorializing your furry friend. You can spend a lot or not. They present the options, but don't pressure too much. No suits and ties-- I was grateful for that. Free advice: All the money in the world and all the trinkets and upgrades won't bring your fur baby back. Decide what you can afford to spend and keep your limit in mind. If that seems too hard, bring a friend to help set limits when you are fragile. I would definitely recommend Whispering Willow, and I will call them again when the need arises.

After my daughter had some bad experiences with other pet crematoriums, she went online and found…read moreWhispering Willows. Sadly, we've had losses in the last two years; but we're always grateful to have Nick to help us through the difficult times. He is so very kind and caring. He truly goes the extra mile. I cannot recommend this place enough. They are very much a comfort in your time of grieving. I drive well over an hour to get there, but it is definitely worth the drive.

Excellent service, quality, patience and professionalism handling my mother's final goodbye.read more

I had to write a review for Olson as I've rarely received customer service at this superior level…read more I'm so grateful for Scott and Olson Funeral Home! Olson was the funeral home for my Father in 2012 and my Mother, which was just last week. It became a complicated situation, as my Mother had to be flown from California to Illinois and we had several issues with our CA funeral home, and still are. The entire team from Olson was not only kind, genuine and caring, but they went WELL above and beyond - more than I could have expected! Briefly, Scott voluntarily acted as our advocate, and like an "attorney" and frankly treated us like he was our sibling, fighting for his own mother. It was remarkable! The other funeral home in CA was not upfront and Scott's expertise allowed us to avoid the pitfalls, overcharges, and improper protocols that the CA Funeral home was trying to pull. This was not his responsibility, but he jumped in and led us through the proper protocols in straightening this out, even after the funeral. We would have been overcharged had it not been for Scott. Olson also knew all of the unique differences of a Jewish Funeral and I would highly recommend them for any religion's funeral needs. Even when the CA funeral home forgot a necessary element, Scott volunteered the day of the funeral to run out and get this on his own! He also was working with us day and night - INCLUDING on Thanksgiving! He was 100% dedicated to our family. He did not have to do this, but he did, and with a great attitude. Olson is highly respectful, experienced and again, I cannot tell you how much more he did than was expected, this review would be too long. We don't know the Olson's nor were we the easiest client he's ever had, but you'd never know from all that was done for my family, during one of the worst times in life. Scott and Olson's kindness, expertise, sensitivity and savvy in this industry turned a horror story into a success story. I highly recommend them for any/all of your funeral needs! They were utterly fabulous and I cannot thank them enough.

If you care about who you are bringing here for their final service, RUN. This facility did my…read moreGreat Aunt's funeral in April. JIM is the most unprofessional, insensitive person and should really consider a new life-calling as he told our family, when we entered, that we "MIGHT RECOGNIZE SOMEBODY IN THERE" with a chipper smile on his face, referring to our Great Aunt. Our family was absolutely MORTIFIED. If you care about your loved ones and want their final services to be held in a professional and caring funeral home, this is NOT it. Jim was horrific to us and even questioned if one of our family members was actually related to us, as if that is even remotely appropriate. Their website presents a business that is a far cry from the facility and the services you get. Truly awful!

Nathan is the best funeral director. He was so accommodating to our family and friends. All he did…read morewas with absolute attention and care. I wouldn't go anywhere else.

Nathan is an amazing funeral director. The work he does is extremely well done. He is extremely…read moreaccommodating when it comes to services and has a great attention to detail. The funeral home itself is clean and neat, and I wouldn't trust anyone else with taking care of my loved ones

Owner Lance Bifulk and his team where helpful all the way arround, couldnt of help us better and…read morethe price was lower than other funeral homes in the area, had more thank enough parking for our family.

I quite literally had the exact situation as the other lady with the negative review…read more *Lied to me about costs, assured me there were programs(charities state aid) to cover the cremations *my mothers wedding band was on her finger when Sundberg took her away The female attendant reassured me that despite the rigor that had set in, they would set it aside for me, and I shouldn't worry (Mind you the wedding band was thinner than turnip soup belonging to my grandmother was married in 1929) It was merely a very sentimental item. Months passed when I finally inquired about if the charities were working to cover the cost of the burial. His response to me (after a month had passed mind you". Oh I haven't started the paperwork (My mother was very low income, I dedicated 7 years of my life to caring for her.) she passed away indigent and under hospice care. The moment she passed I lost the nominal compensation her insurance was paying me to be her caregiver) (12 hours a week) anyone who has cared for an ailing parent we know it's a 24 hour job. Just like he threatened the other help reviewer He too said her remains were being held hostage until payment was made I made it abundantly clear (BEFORE SUNDBERG TOOK HER AWAY) that not only did I not have any funds at the time, I was in the negative in my checking account, as Social security clawed back her final check.1 Here is verbatim what he wrote me when I asked about my mothers ring "Know we don't find the band." So as you can see, he is not only cold hearted but functionally illiterate. I could go on and on, but the bottom line is, Lance is simply not a good person. The day my mother died I was distraught, he assured me not to worry And then changed his tune very quick I regret that I didn't just deal with the county, I'm sure the experience would have been undignified, but lance was mean spirited, in contempt and lied about expectations. Also I doubt I would have been strong armed. for a depression era wedding band and my mothers remains. I didn't want to write this review, I feel quite embossed and ashamed I couldn't afford a proper interment on my own But I think many children caretakers can relate to my situation, we sacrifice a lot, mentally and financially All lance needed to do was be upfront and say he had no way to help. Instead he showed what a insolent person he truly is You should see the nasty emails he left me and hear the abhorrent voicemails left. One voicemail stated he was going to "dump my moms body at the county and let them deal with her" Ask yourself do you want this person dealing with your deceased loved one? I wouldn't want Lance near a junkyard dog. He is beaneth contempt and in the wrong "business" All the while hiding behind a cloak of Catholicism Shame on you Lance