Marysville Auto Center Wolf in Sheep's Clothing…read more We purchased a 2011 Subaru Forester from Marysville Auto Center on November 17th 2025. We purchased the vehicle for my son to drive when he came to visit on winter vacation from college. After purchasing the car, it sat in our driveway until my son came home from college for Winter break on Dec. 12th (except for a few local trips to the store within a ten-mile radius). He stayed with us for a few days and then headed down to Portland to stay with his mom where she lives. We had plans for him to drive back up on the morning of Thurs. Dec. 18th because we had tickets for the Seahawks/Rams game. He called the evening before game day on the 18th to inform me the check engine light was on and the car was "surging". I was not at all comfortable having him drive it back to Seattle with the check engine light on. It was not possible to get the car looked at in Portland on such short notice and there was no way of getting him up here in time, so we had to miss the Seahawks game. Although we tried, we couldn't sell the tickets online or otherwise being less than 24 hours to kick off. The following weekend we went down to Portland and took the car up to the Kendall Marysville Subaru Service Center. At this point the car had only acquired about 500 miles since it was purchased. After inspection the Service Department called and told me that the check engine light was set off by PO30X codes and the (4) Ignition Coils needed replacement. They also mentioned that improper spark plugs were previously put in the vehicle, and those should be replaced while they were there. These repairs were going to be close to $2,000 for a vehicle I just purchased from their car lot. I explained the vehicle was just purchased from Kendall Marysville Auto Center, and these repair items should have been picked up on the 163 Point Inspection previously done by their company. I told them I wanted them to replace these parts and requested a copy of the 163-inspection report completed on the vehicle before it was sold. I received the Inspection Report from the Sales Department. The report showed that PO30X codes had previously triggered the check engine light before the vehicle was sold, and Kendell Service Center replaced the spark plugs. Below is from the inspection report. Why didn't Kendell Service Department complete the repairs they say needed to be done on this vehicle when the same check engine light codes came up for them before the car was sold? Instead, they replaced the spark plugs with ones they now wanted to charge me to change since they are not the proper ones. I also looked closer at the 163-point inspection completed on the vehicle prior to us purchasing the vehicle. None of the inspection boxes are checked off in the 163-point inspection. The 163-point inspection was not completed as advertised. Below is the actual 163-point inspection report for this vehicle. I brought this up to the Kendall Service Department. They offered to replace (1) Ignition Coil but not the other (3) they said needed to be replaced. They would not even replace the spark plugs they put in. They now said the spark plugs were ok. When looking for a vehicle for my son, I could have purchased a similar car for less from a private party or I could have purchased from any other used car lot on the corner. I looked online at private sellers and went to several other used car lots. I did not have much confidence in what I was seeing. When I saw Kendell's ads for Marysville Used Car Center, I felt like I could have some confidence in a company that is standing behind the used cars they are selling. When I purchased the Subaru Forester from Marysville Auto Center, I did not even try to talk the price down. I figured if they were standing behind this vehicle like the claims they make in the ads, I was fine paying a little more. Through this transaction with Marysville Auto Car Center they proved they are no different than any other used car lot or purchasing from a private seller. Purchasing a vehicle from Kendall's Marysville Auto Center was a huge inconvenience and costly mistake. They dress up their dealership and web page to look like they offer a product and service that others don't. This is not true. I also question the Service Departments credibility. Beware they are Wolves in Sheep's Clothing. I plan on purchasing a new Subaru sometime in the future. I will not be purchasing any more cars from The Kendall Auto Group.

Well run dealership with integrity and professionalism. Cars being held before inspection cannot be…read moredriven off the lot. You can put down a deposit to move a car of interest up in the queue. They fixed many things on the car I wanted including replacing the brakes. It is a 163 point inspection that gives you much greater confidence in what you are getting. The test drive went very well so we ended up purchasing the car. It comes with a 6 month/6000 miles major engine and drive train warranty. All the staff we worked with were great including sales rep Jovani, sales mgr Jason and finance mgr Zac. We appreciated being treated respectfully and professionally. Encouragement without unnecessary pressure. Definitely recommend this dealership for used car purchases.

Honest ,accurate ,service , Hands down best place in…read moreMarysville to purchase a Used vehicle Dave and Keith Pleasure to work with and a super easy buying experience Hands down If you ever been screwed over by the the other Guys Then it a must to See them for a true great buying experience

I would have liked to have experienced the 'passion for helping customers' noted in their business…read moreblurb, but when I asked for a couple of more detailed photos of a listing, I was told that wasn't possible. So, maybe if you are in the neighborhood and don't need anything 'extra', then maybe you will get that customer service. For out of area inquiries when a couple of better photos can save a 4.5 hour round trip drive, not so much.

On a whim I found myself at this car lot and ended up buying a car 2014 chevy impala I have loved…read morethis car and the service through out was great. For 3yrs now I have had this car. with no problems! But now is the time for me to have to see if they will buy it back. I'm moving and can't take it with me. With great service, they have hoping they will work with me. idk?

I went there and worked with David. I came in wanting just a cheap car under $3k but he stated that…read morewould be a waste of the money since cars like that are likely to breakdown. I told him my credit was crap and we needed low payments. He said he could work with that. So he ran my credit and to my surprise it was a lot better than I thought so I had more options. We tried three different SUVs and settled on a 2015 Kia Sorento which they lowered the price for me. I love it. I can't wait to go back to buy another car from them. This my second time with them and they're amazing!!!

My granddaughter, daughter-in-law and I want to give a special thank you to Jimmy, Jordan and…read morePreston for the wonderful help they extended to us. Searching for and finding the right car is very difficult, but they helped us through the ordeal. I would highly recommend Autoright Motors Lake Stevens and will go back there when I am ready to start another hunt for a car. I found them very trustworthy, kind, and knowledgeable. Kudos gentlemen. Claire, Anita and Penelope- Everett, WA.

Huge thanks to Autoright Motors for hooking me up with an absolute badass truck at a killer price…read more Whether I'm sending it over rugged off-road trails or cruising the city streets like an urban outlaw, every time I jump behind the wheel I've got a grin I can't wipe off. This truck was built to conquer--and I'm loving every mile.

I honestly felt sick when I saw the reviews people have been leaving here, because my experience…read morewith Inline Motors was the complete opposite. I bought a car from them recently and they treated me with more kindness and respect than any dealership I've ever been to. The staff was patient with me, answered all my questions, and never pressured me once. They helped me find something that actually fit my budget instead of trying to upsell me. I left feeling relieved, grateful, and honestly happy with the whole experience. Seeing those harsh reviews shocked me, because nothing about my visit felt anything like that. I'm only writing this because I felt people should hear from someone who had a real, positive experience -- not just negativity. I'd absolutely recommend them, and I'm thankful for how they treated me.

I was there at this dealership and had a terrible experience the guy was very very rude..!! I dont…read moreknw why there are positive reviews for this dealership..!! Zero knowledge about cars also they dont allow you to do test drive NO financing

I see they only have 3.5 stars which is crazy to me!!! I got my first car I ever financed here with…read morethe Toyota first time buyers program. This is a corporate location so it's different than the ones like magic Toyota. By far this is the best Toyota dealership I've ever been to and I would've gotten my new car here a couple years ago if they had the car I was looking for. They charge $105 for my oil change which includes a tire rotation and a 360 inspection. Yes they do suggest getting certain work done that's a bit more expensive like the brakes for all 4 tires was a lot more than doing them myself but at the Auburn Toyota they quoted me $165 for an oil change and $50 for a tire rotation!!! The inside of the dealership is nice and it's clean and they don't mind when me and my dog wait inside. We even get all cozy I lay a blanket on the ground for her and everything and they even greet her and offer snacks and water. They're fast and when I say no to something they don't try to hassle me for more or get me to say yes. No pressure and I would recommend this location to anyone with a Toyota. My car that I got here previously was a used Camry and I got a killer deal on it ($2k below Kelly blue book) and like I said, I used the Toyota first time buyers program which got me a 5% interest rate!!!

UPDATE: The "Bait and Switch" Text Proof (Doug Mesman)…read more Since my last update, things have gone from a lack of communication to flat-out predatory business practices. After leaving five unreturned messages and a corporate manager falsely claiming on Yelp they would look into it, I finally received a text message from **Doug Mesman** in the service department attempting to "make things right." Here is exactly what Doug texted me word-for-word: "Good morning Eric, I hope that texting may be a better for of communication for you. we do have the driver's actuator in-stock, my offer to install at no additional charge still stands . this repair will most likely not fix the push button start... please let me know a day monday -friday that will work best to have the door actuator installed. -- Doug Mesman" Based on Doug's explicit written text stating there would be "no additional charge," I brought my RAV4 back in to get the driver's side door actuator installed. Once they had my keys and the vehicle was in the back, the classic dealership bait-and-switch began. I waited 2 hours and then Doug and the service department went back on their word and tried to hit me with a $400 bill for the repair that he just texted me would cost absolutely nothing. They used a fake gesture of goodwill to lure me back into the building, only to hold my repair hostage for hundreds of dollars. This service department is completely dishonest. They will lie to your face, lie over text message, and try to scam you the second you walk through the door. If you value your time, your money, and basic business ethics, avoid Toyota Marysville at all costs. I am taking my business to an honest independent shop that actually respects its customers.

Reise was great. Answered all our questions and was very professional. I visited 4 other…read moredealerships and Reise was the one that earned our business.

I received a oil change coupon in the mail today from Marysville Honda. When I called to schedule…read moremy oil change for $29.89 per the coupon with the printer offer a buy one oil change for $29.89 get one free. I was told by the service department that my oil change (2023 CRV) would actually cost over $85. As told by the service department " the coupon advertised price was to get your attention haha". That's not a place you want to do business. Should be a law against trying to trick people into a discounted service they can't get. This is why many people think car dealerships are horrible. Marysville Honda just checked that box for me! Beware.

*"I purchased a 2013 Nissan Rogue from this dealership. On the test drive, I heard some noises and…read morebrought them up to the dealer. He assured me that he 'knew exactly what the noise was' and that it would be repaired before I took possession. The dealer also mentioned that the car was not yet listed online and that if I wanted it, I needed to put down a $500 non-refundable deposit, or they would list it immediately. Since they assured me that they knew the issue and that it would be fixed, we proceeded with the purchase. After taking the car home, the noise remained. When I brought it back, I was surprised to learn that the dealership's mechanic had not actually inspected the vehicle before selling it, despite my understanding that they had. The mechanic took it for a test drive and returned saying, 'I have no idea what that noise might be,' and that I would need to make an appointment for a full inspection. At this point, I called the dealership and told them I wanted to return the car because I felt the initial assurances about the issue were inaccurate. They refused, saying it was too late and that I had declined to wait for their own inspection (which, had I known, I would have done). They then clarified that it had only been inspected by the auction house. During the five-day wait for their lift to become available, new issues developed, including a tapping noise when the AC was on, hesitation or slippage in the transmission, and a loud squeaking sound that resembled a dolphin. When I returned, the lift was still occupied, so they used home car ramps but then said the car was 'too hot' to inspect and asked me to leave it for an hour. Hours later, I had to stop by to check on it since no one called. After the repair, the original noise was gone, but the transmission still hesitated/slipped. When I brought it up, I was told, 'That's just how these transmissions are.' I was later informed that I had a 3-month warranty, but it only covers up to $1,000 in repairs, which may not be enough for transmission work. If you're considering buying from here, I highly recommend getting an independent inspection beforehand. It costs about $160 but could save a lot of trouble. My experience left me disappointed, as I expected better transparency and customer service."*

this was the worst car dealership ever!!!! sold me a car that blew up a week later!!!!! no help no…read morenothing!! ya know what they said to me when i called them!!! " we cant help you and we owe u nothing!! the fake ass warranty they sold me wouldn't approve 1 repair. brotherten cadillac tried for 4 months with no luck!!! 17,000 car . dont ever buy from these guys and if u see them ar another dealership run!!!!!! worst experience of my life!!!

Eek. I wouldn't recommend this dealership to anyone I like. Dishonest and unprofessional. Upon…read morefinding a car we were interested in, we called ahead and then visited the lot. The car was out front but filthy, to which he replied "it's really pretty when it's clean..." While on a test drive the salesman sat silently (other than driving directions) in the back. He had no knowledge of the vehicle, which was a little disappointing. We had a unique and complicated financing situation and I appreciate the work that goes into it, but the outcome was unprofessional. After a lot of back and forth they had agreed on a price if we were willing to adjust our interest rate (which we obliged) then after some time they came back and decided not to keep the price. At that time the only reason they would have made that decision was that there apparently was no longer any wiggle room on the sticker price that they up front mentioned was "always relatively negotiable." After questioning them about the reason they just stopped talking to us. There were several more unprofessional things that took place but overall it just felt like a shady place. I will however say that the gentleman in charge of financing was very kind and professional, but that would be the only positive review of this dealership.

We made an appointment with Aaron last night to look at a truck we found online. He had the truck…read morepulled and waiting for us to test drive. It wasn't sparkling clean on the inside, but we are looking at a 13 year old truck, so we didn't expect it to be in pristine condition. Aaron was AMAZING to work with and gave us a great trade in value for our car. When we left we felt as if we got an amazing deal and truly had a great time purchasing our new truck (seriously, how often do you leave a dealership feeling like that?). This is the first time we have purchased a car from Apexx and I can definitely see us purchasing from them in the future.