Quick response time. Friendly and knowledgeable service technician (J.D.). I trust them to complete…read morethe work whichever direction I decide to take the project. Would recommend.

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Had water coming thru the kitchen ceiling late at night. The AC drain drains thru this sink and was…read morebacked up. GTX was very responsive and helpful. Replaced the H+ C valves under the sink, cleared the line and Ptrap. Very thankful!

Fast and friendly service with reasonable pricing! Showered up on time and did a great job with a…read morecomplicated plumbing issue. Highly recommend!!

Martin was great. He immediately found the problem and showed and explained to me what was going…read moreon. Great job and very professional.

Martine from Airco provided outstanding service. He came out to my house on short notice, quickly…read morediagnosed the issue with my AC unit, and had it fixed in no time. He was not only efficient and knowledgeable but also very friendly and professional throughout the visit. I really appreciate the prompt response and great customer care--highly recommend!

Honestly the work is good...as it should be from a master plumber…read more The issue I have is the issue I've had with literally every plumber ever. They've got you over a barrel when they come out and start throwing parts. This was an install of a drop in kitchen sink and faucet. He told me his hourly rate was 135 bucks. I was expecting to spend about 400 maybe 500. The final bill was 850. I feel I was overcharged on both the parts and labor. He charged me starting 45 min before he got there but still included a "truck charge." The removal and replace of the sink took 2 hours. To me the "clock" starts on the labor at the agreed upon arrival time. When I'm getting charged 439(!) bucks for parts on top of the sink and faucet itself, that extra charge for labor is quite unwelcome. I mean the sink and faucet itself that were "nice" were like 500 bucks. So almost that again just in parts. ‍ His answer in general as I look at these reviews is that he buys his parts from a plumber supply not Home Depot etc. I would have to research each individual part to see if its price point is "fair". A perusal of solid brass fittings and pvc p traps on the Lowe's site shows the price I paid was about doubled. He acted quite insulted that I wouldn't know just how much better his parts were and implied they were all but unavailable at big box stores. literally doubling what I expected to pay was quite a shock to say the least. It is what it is. If I was able to do it myself, I would've. Live and learn Learn a trade kids lol

Brad was professional, courteous, and on time. He was able to unclog our drains, and he left the…read moreentire area very clean. He also gave us advice as to how we can manage/monitor our drain issues that were related to our air conditioning condensation that was the cause of our problem. Brad was very thorough and presented himself as a knowledgeable and capable plumber.

After hours service request. Showed up quickly and went above and beyond. Highly recommend.read more

Kyle was early to our appointment and fixed everything very fast and even helped with improper…read moreprior installation, 5 stars for Kyle and Plumbsy

My realtor had got quotes from Whiteaker before buying and once I moved in, Moe came and knocked…read moreoff everything on the list identified by the home inspector. Prices were extremely fair I found and he addressed 20 some issues over the course of a day. Thanks for getting everything fixed up!

We received prompt service and quality work on our sewer line break. We will use Whiteaker…read morePlumbing in the future!!!! Thank you Hector &.Rosalinda Sanchez

This place gives the best service. Rick was able to find the issue that I was having. The quality…read moreis outstanding. Highly recommended. You will not get a hit or miss with this place.

We had them come out and replace a gas line. The team was friendly, professional, and very…read moreefficient. Really knew what they were doing and didn't try to overcharge like a larger company did for this job. I'm glad I got a second opinion. Highly recommended!

After researching several providers in Austin I chose Johnny Pipes Plumbing to replace and upgrade…read morean aging water heater. During the lead up process John was very accessible and answered all my questions and provided everything I needed including electrical upgrades engineered by his colleague Justin. The process was done in an hour including the removal of the old heater and the price was extremely good and well worth the investment at an excellent value I absolutely recommend Johnny Pipes Plumbing for all your plumbing repairs and projects.

I recruited Johnny Pipes to replace my water softener. They kept me apprised of arrival time, did…read morethe job pretty quickly and without a fuss, and let me configure it the way I prefer (I like to configure those myself). They even kept wiping around the old and new softener to keep my garage from getting too messy. Job was done quickly, my old softener was hauled away, and I would definitely consider them for future jobs/tasks.

Kelvin fixed my shower and it works great! Kelvin arrived at…read more8:30 am on time and had the replacement part on the truck. Total cost around $300 which was okay with me and less than a previous quote from another company by $200.

I've had Gilbert take care of some of my plumbing work in the last few years. He was always…read moreresponsive and did a satisfactory job. Recently, it seems he is less service oriented. He took offense since I questioned a travel fee he added on to his charge, considering he lives in the vicinity and isn't traveling far to get to my place. He declined to provide any further service to me on that account. He assumed a "soup nazi" stance: "you question my travel fee? no more service for you."