Awesome experience on a Tesla purchase with Trevor. Car was delivered on time , beautiful…read morecondition. would buy again from Harvest.

I recently reached out to Harvest Auto Family regarding a 2022 Silverado 2500HD they had listed for…read moresale and was contacted by Aaron. I was a serious buyer willing to drive from New Mexico to Nebraska and trade in my current truck to complete the purchase. I made what I believed was a fair offer considering the truck had over 112k miles and had reportedly been sitting on the lot for around 125 days. What disappointed me most was not that my offer was declined, but the way the negotiation was handled. Buying vehicles usually involves respectful back and forth discussion on pricing, trade values and finding middle ground that works for both sides. Instead of having a professional negotiation, the response quickly became defensive and dismissive. Comments like "Then why would you expect me to?" came across as confrontational rather than customer oriented. Good dealerships and competent salespeople understand that negotiations are part of the process and that maintaining a professional attitude is what earns business and referrals, even if a deal does not happen immediately. Communication style matters. A salesperson who responds emotionally or talks down to customers is likely costing the dealership future sales because serious buyers will simply move on elsewhere. To be fair, they did respond quickly and were upfront about not lowering the price. However, professionalism and customer service are just as important as pricing, especially for customers traveling long distances to do business. Hopefully this feedback helps improve future customer interactions.

I was shopping at Ernie's and a failed battery kept me there. A nice young man came across the…read morestreet with an offer of help. He returned with a jumper box, but needed a stronger one and on the second try started my truck. I asked if they could check the charging system for a trip later that evening and he politely took my truck into the shop, offered me a seat in the waiting area and coffee. He returned within 10 minutes to tell me that the charging system was fine, but that I needed a new battery and they had one for my truck. Installed in another 10 minutes. Dan Fagervick needs to give Cody Kaiser a big Thank You for extending such responsive, positive Customer Service! Cody, you do great work, believe me! Skip

DON'T TAKE OR BUY YOUR VEHICLE FROM SID DILLON WAHOO. My 2021 Chevrolet Silverado 2500 was stolen…read morein August of 2021 (I bought it from Sid Dillon for 80k in October 2020). the damage was MINOR: a broken window, some scratched paint, some sensors were thrown off, and my fifth wheel hitch had to be replaced. Since September I've had to bring in my truck for repairs FIVE SEPARATE TIMES and they've had my truck, collectively for TWO WHOLE MONTHS. Matt, the autobody manager has shown nothing but carelessness and incompetence. A few weeks ago (our fourth visit) I took my truck in on a Wednesday as previously agreed and arranged with the Autobody manager, Matt, and when i called him the following Tuesday to check on the status of the work he told me he had NO IDEA that my truck had been dropped off!! My truck sat in their lot for ALMOST A WEEK without them touching it. For this period of time I had no vehicle. I was relying on friends, family, and paying for Ubers while my brand new truck sat in their lot. You may wonder, don't they have loaners? Yes they do, just not for me. Sid Dillon Wahoo gave us a loaner once (a 2010-ish Malibu) and they wasted no time accusing us of smoking in it. Did they tell us or ask us about this directly? Of course not. They just refused to give us any type of loaner and when i asked Matt to be honest and tell me why he said it was because they are accusing us of smoking in it and that I was banned and barred from any loaner INDEFINITELY. This hurt me to my core, the lies, the accusation, and the result. My dog died when a medical emergency came up and I didn't have a vehicle to transport him to the vet in time. Now I find out WHY they wouldn't give me a loaner, I am ENRAGED. My truck still has to go back for the "final round" of repairs (AKA-they forgot to order parts until my truck was in their shop this last time around). I'm going to call the dealership manager Scott on Monday to see if they will do the right thing and get my truck fixed once and for all in a TIMELY manner. At this point I just want to warn everyone to take your vehicle elsewhere. Stay away from this dealership and their sub par auto repair shop. Give your money and business to an establishment that will respect and value you.

I discovered this small engine repair business through another neighborhood app. It was very…read moreconvenient because Jayden picks up your equipment from your home and returns the corrected item when the repairs are completed. He is very reasonable and professional. I was able to prevent buying a new snowblower and have him fix the rotator handle while tuning up the engine for the upcoming winter, I highly recommend this business.

From the owner: Scholz Small Engine offers our clients high quality outdoor power sales and service.read more

Will never go here again! got quoted $150 to $200 for the work that needed done. Got a call that my…read morecar was done and the bill is $500!!! Never got a call to make sure it was alright to go over the quoted price or anything!

Amazing customer service! I drop my car off there. Ozzy himself gives me a ride home and I live…read more10 miles out of town. They do excellent work at very reasonable prices. I have two older vehicles, both almost 20 years old. It is cheaper for me to pay Ozzy to keep them running than to be making outrageous monthly car payments on a newer vehicle. I won't take my vehicles anywhere else.

Do yourself a favor and avoid T.O. Haas Tire & Auto. We stopped in with a simple valve stem…read moreissue--a 10-minute fix--and were told it would be over 2 hours because of "scheduled cars." Meanwhile, the shop was basically empty with open bays. No urgency, no willingness to help--just excuses. We were over an hour from home with no spare, stranded in their parking lot, and they still couldn't take a few minutes to help. Instead, we had to drive 5 minutes away on a flat just to get actual service. That's not just bad customer service--that's completely unacceptable. If leaving zero stars was an option, that's exactly what this experience would get. Called RNR Tire Express, and they got us in immediately, no questions asked. The difference was honestly embarrassing. If you want to be ignored when you actually need help, go to T.O. Haas. If you want real service, go to RNR.

I set an appointment to get an estimate done so that I could submit a claim to the Endurance auto…read morewarranty company. When I got there from my appointment, nobody there seem to know what I was talking about. Finally, they set it up for an inspection for me to get a list of all of the items that needed to be repaired on my truck so that I could turn that over to the Endurance company. However, after paying $99, they REFUSED to give me an itemized, detailed list of what needed to be done and what the cost I even asked for that beforehand so that if the Endurance company didn't follow through with their end of the bargain, I could have TO Haas do the repairs. However, after it was all set and done and I paid them $99, they told me that I could not get a detailed list of prices and items to be done because "that's not how it works, boss. Do not trust TO Haas in anything they say. First of all, not one of them have any idea what they're doing and secondly, they constantly shift and change on what they do say.

I'm states away from my daughter. She broke down and the shop I called recommended AR Towing. He…read morewas reasonable and arrived much sooner than he quoted. Greatly appreciate him taking care of her and I would definitely call him again in the future

We contacted another company and was quoted 155.00 which we choose. and some how this company got…read moremy information and charged me 230.00. How I found out it was the wrong company is the one I agreed to go with called and said they were on their way. But I said someone came and got it. Yelp sent my information to other companies without my permission! What a rip off