The Friday afternoon before Memorial day, went to wash my hands and zero water came out. Called…read morethem up - they were great! Spoke with Alex and he sent Michael out. He was able to diagnose and replace our pump all within a couple hours (thank goodness). Both are very polite and courteous. We are relatively new to the area and thankful we found them. Will be using them in the future as things arise! Thank you both for taking care of this, I don't think anyone else would have fit us in on a holiday weekend like you did. Very much appreciated!!!

Woke up to NO water. After 6 phone calls to various places that didn't answer, I found A & W. Alex…read morecame out that afternoon, and diagnosed the problems quickly. By dinner time he had replaced the pump, piping to the pump, and the pressure tank. Responsive, very effective service, nice person to deal with. Would recommend highly.

I was looking to buy a property and needed advise on the well that was there and He gladly gave me…read moreinformation on what was needed to get it operational.

Quick responsive, fair pricing and very friendly! Highly recommend them to anyone needing well or…read morepump services

We discovered our well was leaking yesterday late afternoon. Day before Christmas Eve. Called Luke…read morewith Tidewater, they were swamped but he sent his son out. He jumped right on it and had it fixed within an hour. Wow what a professional young man! Also courteous and very knowledgeable about his business. We highly recommend them.

Outstanding Customer Focus. This team does it right. I'm having well pump issues. I called them…read moreon a Saturday evening after 7 pm and they promptly called be back. They offered a few suggestions to get me by until they could get me somebody out the next morning (which worked) Keep in mind the Tidewater folks were at Hospice with a family member when I called but he still called me back to see what I needed. That people is somebody who cares about his customers, and that's why I recommend Tidewater Pump and Well.

I initially called N. FL to install a hand pump for emergency sourcing of water. Bob Jr. was…read moreawesome in arranging time ASAP to help me. Didn't realize the system was back to 1990s. Bob Jr. was thoughtful and presented each piece for my evaluation for replacement. No Pressure but good education regarding life of the system- very appreciative for the crash course. You never want to need to replace a system- but Bob Jr & company ( Clint?) are the people you want. Glad to catch it before its an emergency situation to be without water.

These people are the best and that is why they are always busy, but they will get around to you…read moreasap. Great service, friendly and know what they are doing. Reasonable prices as well. They do all my well and water softener work. Call Bob

I am not sure there is anything I could say here that would truly express my complete and utter…read moresatisfaction with this company. Their people are ALWAYS polite and professional and willing to do whatever it takes to deliver superior service at whatever hour of the day or night. Their prices are ALWAYS fair, reasonable and clearly explained. If anyone is looking for a model of a successful business, this it it! If you own a well and need service or if you are planning to install a well, using any company other than Smokey's is a big mistake.

Issue: Well pump not functioning Initial Diagnosis…read more(Smokey's): See detailed diagnostic and quote below Second Opinion & Actual Cause: Another company determined the issue was electrical--specifically, a faulty underground wire from the electrical panel that required replacement. Resolution: The electrical repair cost a few hundred dollars. Note: Smokey's diagnosis was inaccurate and significantly more expensive, quoting several thousand dollars for unnecessary repairs. See Smokey's diagnosis and pricing details below. Smokey's Detailed Diagnostic and Estimate Service call - $95 Paid - Visa has bad leak down Well which has caused liquid end failure and caused motor run on higher amps Estimate to pull & replace 42' 1¼" galv pipe 12/4 63' Subline splice kit & misc parts $2300 - $2500 if pump is stuck and needs Hammer truck $1500-$5000 Absolut worst case scenario if new well is needed 1 1/2hp well package is $8000 up to 100' $35 a foot after 100' Customer will call when ready for work to be done

I had no water at all this morning and horses flipped their bowl over and empty. Not a drop to…read moredrink. The lady in the office couldn't have been nicer and sent Trent out to fix right away. He was knowledgeable and explained everything. Fixed me right up and didn't over charge me. He couldn't have been any nicer either. His trainee super nice also. Thank you again.

Fixed an electrical problem to my pump, then had to come back a few weeks later…read more Same fix, and despite promise to discount price, charged my card full amount again. I'd try someone else...