If I could id give them zero ratings. Customer service is not their forte. They were extremely rude when we asked a question about something we were looking for. Not helpful at all. I never complain about places but this one really needed to be pinned. read more

Avoid. Everyone here is miserable. The design people are better at hiding it than the counter, but true colors showed this week. I bought wallpaper here previously and retuned to buy more. I waited while the woman working helped someone on the phone. While waiting, she noticed I had samples and asked if I was working with a designer. I said yes. She scowled, pointed her finger, and said "they frown upon designers sending people to the store." I waited to explain my wants to her while she finished her call. I never got the chance. I wanted to let her know I was not sent by a designer. The wallpaper is a small piece of a larger project. I'm paying a designer hourly for help, but have no obligation to source through them. Construction is underway and I came to buy wallpaper today. I did not even need her help. If there were books and a computer to enter my sq footage in, and no salesperson, I probably would have left with a big order that day. When I stopped her rant to ask if I could explain this, she went on and on. It was clear if I did not make a purchase today, it was going to get even more uncomfortable. I agree with her point that it's unacceptable to shop at a design store with intent to purchase elsewhere. With 12th grade level listening skill and tact, this could have been addressed and most likely worked through. Instead I was talked over and down to. Made to feel so uncomfortable that I politely said I should probably leave, and did. You can buy wallpaper from anywhere and prices are about the same. The only difference is the people you talk to. So it is unfortunate that the interaction I had with a salesperson was the ONLY thing that prevented me from making this purchase. 2 rather than 1 stars since the selection is good. Makes me regret that I won't be back. I love design and thought of this might be a new happy place before this. read more

As always - excellent service and expertise from Max and crew. Deep inventory here and they are great with info on the phone for availability and pricing read more

Max and Brian were very helpful, kind, and knowledgeable. Their assistance was both greatly needed and appreciated. They quickly had me out the door with the supplies I needed, feeling confident in their robust solutions to every problem I had -- and more! read more

I am a new homeowner that just moved into the area and had a very pleasant experience! The staff was extremely helpful and provided great instructions on solving a problem I had with my plumbing. read more

Laura Nally has been a pleasure to work with! She was very knowledgeable and gave great recommendations for designs that I would never have been able to come up with myself. She was also so kind and patient - even when I was undecided at times. In terms of design, Laura truly understands style and what it means to have good taste. Everett installed my blinds shortly after placing the order and he was punctual and very quick. Could not have had a better experience! Wallauer's makes the decorating process much easier than other stores - this is a one stop shop! read more

If you're looking to match paint for any existing space, you have to go to this Wallauer. I was on such a task last week. I spent the better part of an hour in the store while one of their specialists (wish I knew his name) tried to match a tiny sample of my wall that was painted about 20 yrs ago. After his very thorough work, he finally thought he had matched my paint. His persistence in trying to match my sample exactly was phenomenal. After touching up some very small and some fairly larger spots, the paint dried so exactly, I even got compliments from my wife!!! These guys are good. Their store is totally stocked and the service is excellent. I'd recommend them for all your paint and hardware needs. read more

Best place for paint in the area. The staff is helpful, and they carry Benjamin Moore products. What more can you ask for?

Everyone in this store is both super knowledgeable and super helpful. They take their time to make sure you have exactly what you need for your project and will even explain how to do things the right way. I absolutely love this place. read more

It is my pleasure to write a review of Laura Nally. Last year, in anticipation of a significant renovation and redecoration of my home, I searched online for recommended interior decorators in the area. Laura's reviews were outstanding so I picked up the phone and made an appointment with her. I have never been sorry! Over the course of the next 6-8 months, Laura guided me as I chose shutters, shades, paint colors, drapes and cornice, pillows and window seat cushions. She even allowed me to pick her brain about accessories. I have been happy with each and every selection. Laura has a great sense of design but knows how to tactfully suggest more suitable alternatives. She listens to your requirements and preferences and makes recommendations accordingly. Laura is always pleasant, reliable and is a woman of her word! She even puts you at ease in sticky situations. Should I need more help decorating in the future, I will turn to Laura Nally. There is simply no other choice! read more

Laura is incredible. I had a couple of local projects that she did a wonderful job with previously (wallpaper and shades) and I returned to ask her for her help with an apartment in Spain. I was looking for a Moroccan influence and she came up with fantastic fabric suggestions in response to my complicated request. I gave Laura a few photos and she took the time to search for unique fabrics which were perfect. She has an amazing design sense and made far more interesting choices than I would have selected if left to my own devices. Laura is a design guru so trust her. The prices are also reasonable A big thank you to the Queen of Good Taste in Bedford Hills. read more

My family and I have been customers of Wallauers for decades. Laura is great! Laura has saved me so much time and money with her great advice and style over the years. Laura makes the whole process go smoothly and has a great eye. She always makes an effort to greet me, even when she is busy with other clients. I feel fortunate to be able to work with her! read more

I am a designer have worked with Laura at Wallauers for almost 8 years. She has worked with me on countless projects. The library at Walauers is extensive and has every fabric, trim, wallpaper you can find in the D&D building. Laura's knowledge of all the products they offer is endless. She has an amazing eye and she is excellent at knowing what you are looking to achieve and helping you find the product to do so. Her design skills are spot on. Beyond that she is a master at staying on top of every project you are working on with her and coordinating installations, shipping, samples etc. All installers I have worked with have been knowledgeable, professional and a pleasure to work with. I have had only had happy clients and am a client myself. I can not speak highly enough about Wallauers in Bedford Hills, Laura and all of the staff. If you haven't been in before you should make it your first stop and it's worth the drive if you aren't local. read more

I worked directly with Laura Nally who is truly incredible. Laura was confident with her suggestions and truly understood my decorating style, making it a very easy, quick and comforting process! Cannot say enough good things about her. read more

Had a great experience working with Laura Nally on window treatments for our kitchen, laundry/bathroom area, and a bedroom. All areas required something a bit different and she came up with great solutions. Pleasant experience from start to finish. Made an appointment with Laura to visit our home. Well worth the effort. She knows what she is doing and we are delighted with our project. We got an updated look and a beautiful result. Can't wait to start our den and living room spring 2017! Hint, walk ins not a good idea. Make an appointment. She is so popular there is a line at her desk! read more

Laura is amazing. I have just moved into a new home and didn't know where to start. Laura greets you like an old friend. She is warm and talented. She has the ability to know what you are looking for even before you know it. She has helped me tremendously with several projects and I feel like the rooms are turning out to be what I would have wanted. She listens and gets right on your page. She has me taking some risks which I love. She always greets you with a smile and she makes time for you and you never feel rushed. I will continue to work with Laura. It's like going to the D & D building without the trip. Ellen e read more

Great staff. Extremely helpful and know their paint. Will do business again.

If I could give this a negative rating I would. Wallauer took measurements of my windows to install cordless blinds. They never warned me that the windows were too large for cordless, and sure enough, within 6 months, they had problems and were not working properly. Laura, the manager at Bedford Hills is one of the most unprofessional people I have EVER come across. She fought tooth and nail over replacing them, and instead wanted to repair them and leave me without black out shades for nearly a month in my toddlers' bedrooms. This is after collecting from me $16,000 for the original, faulty shades. She finally realized how unreasonable that was (after several horrendous conversations with her, during which she mocked me loudly on the phone to the Wallauer installation employee at my house, spoke extremely condescendingly towards me, and was outright difficult). Yet when the cord loop blinds arrived, the cord loop was too long and I had safety concerns for my children. The installation employee me assured me we could do a shorter cord loop, and took measurements for same. He promised me to return within a week with the shorter loops. That never happened and an entire MONTH later, Laura informed me that they would not be returning at all and that she was washing her hands of this. No mention of the money I paid to her. No mention of the promises she and Wallaeur employees made to me. I am DISGUSTED. There are SO many blinds places with professionalism and courtesy to their customers - save yourself my headache and take your business anywhere else. read more