Great service, friendly and honest. Definitely will take my vehicle to them every time I need…read moreservice. They get your vehicle back to you within a timely manner and always suggest things to keep you on the road!

I usually don't post So while it's fresh . I had my Car…read moretowed over a month ago jun 22 to be exact by that auto shop. I was told it would be looked at the next day. Two days later no call. So I stoped by. It's now jun 27. They tell me it will not be touch until after July 4th weekend even though they said next day service if they tow... did this for a whole month up til this day just buying time.... But there's more. I walked in today 1 month later and ask what's the update. And I that I'm kinda frustrated. He through a whole temper like he was waiting for a trigger word bad juju . He slammed my keys said I need to pay. I said you should be paying me . He slid me my keys told me to get out .. I respect my elders so I did just that ... Morale of the story terrible customer service, no integrity , didn't stand by his Words, loss money for my truck being down. I would take it to Jiffy lube or Firestone before I ever think of this place again. To the owner who might get a watered down story call me y'all have my number

JDM automotive has to be the best mechanic shop I have ever conducted business with Chris did an…read moreamazing job with my Subaru in the short amount of time that i left before I PCSed. Mr Larry also assisted me and my dad when it came to securing my subie on the trailer and loading it. These days it's hard to find honest and trustworthy mechanics. These guys are the honestly some of the best people and are very knowledgeable in their craft. Thank you JDM automotive we don't deserve people like you guys.

Awesome guys, good prices, very helpful and welcoming. Stopped in for parts from passing by and…read morethey had plenty to talk about. You can tell they actually enjoy their jobs and they aren't in just for money.

I started taking my vehicle here after they opened in Richlands. Initially I thought "great, just…read morewhat we need in the area is another car wash". The customer service here is really good and the wash is fairly good. It doesn't wash some of the tighter areas or the wheel wells, but it's fine because of the free vacuum, glass cleaner, interior shine, towels that are abundant and included with the service. What I recently discovered, they'll clean your rubber/weather tech mats for you while you're vacuuming and detailing your vehicle. Bonus. I think the price is fair because of all the extras they offer. I also signed up for the wash club. I'll be using that a lot. For now. Expectation management. If you're looking for the wash itself to clean it immaculate, you should just do it yourself. I enjoy detailing my vehicle here. Worth a try.

Clean, and attractive, easy to get through when the line is short, and friendly staff…read more There are tons of vacuums and they provide both stick and wide hoses between every car spot so you can get into hard-to-reach places. And with vacuums between each car on both sides its easy to get the inside clean fast. Just before you go in there is a staff member who will scrub the front and rear window and the front bumper area. I don't know how well it works because I still have to scrub a bit after the wash with the wet hand towel they provide to get bugs off the front of the vehicle. They provide hand towels, to wipe down your car which you need to do because ti will be spotted and there will be places the drive-thru wash can't get clean. I wish they would drive the hand towels because they are often too wet to get your car properly wiped down. I suggest bringing your own dry tower to wipe everything down after the wash. There is a car mat station but it says no plastic which all car mats have nowadays, I don't think it works, when I tried it, it did not seem to do anything. Last, I don't feel any of the options are a great value, I'm new to Richlands but where I moved from had many car washes that were basically the same thing and cost about 40% less for each level of service. For some reason they have a paid attendant stand out by the tough screen who touches it for you and inserts your card for you, I'm glad they are making jobs for people but if you can't select your option on a touch screen on your own, you're probably not competent to be driving a car either. Its jut an unnecessary added expense.

I had a crazy night this passed Thursday. I was bringing my elderly Mom back home from grocery…read moreshopping and my car decided to act up...like really act up. It stopped on me 3 times and folks were kind enough to give me a jump each time. However I got going and it crapped out completely. Keep in mind it was freezing that night. The last people to jump my car gave a number to call if I had anymore issues. I called it and asked for a tow. I didn't have to wait long and we met Matt (awesome guy!). He actually drove us home. I was pleased to find out that the company also does repairs. So they got it in, told me the issue they found, quoted me a very fair price for part and labor. They have been awesome communicating through the process. It has been a wonderful breath of fresh air let me tell you! I've been told that finding a great mechanic is like having a great doctor. You stick with them when you find them. I can assure you that I'm locked in with these gents and this business. Give them a chance and I don't think you'll be disappointed. Thank you so much for everything Dog House Towing!!

From the owner: A disabled car requires prompt attention—our tow trucks will relocate you to our facility for…read moreprofessional auto repairs without delay.