Fast and friendly service, vintage vibe with lots of paneling and that smell of oil, rubber and gasoline that reminds me of my grandfathers shop. The guys at the counter were quick to get me services. I bumped into a guy I know and we started talking about stuff guys talk about. Before I knew it they were done! I don't think I was there even 20 minutes and that was because I was still chatting. What more can you ask for? fast service, nice people and customers that have been trusteeing them for years. Listening to the guys talk to customers they didn't tell them what to do, they presented options and choices, they were on the phone sourcing tires for a guy that wanted something unusual, they were advising my friend about a choice he suggested that was a bad idea (I agree it was not the wisest choice) and helped him make a better decision that would be more cost effective for him in the long run. The staff clearly cares about their customers and want to help them, not just sell them stuff. read more

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These guys have always been a go-to place. They have always done great work. I recently (few weeks ago) got new tires through them. Cost me over $800. While they were reinstalling my wheels they broke a hub cap. This is a 1993 ford f150 and with stock wheels. I was ensured it would be corrected and it was. After some unintended misunderstandings they made things right. They are above par. I will continue to do business with these home town people. Recommend! read more

Took my motorcycle here for an inspection, they are so friendly and honest. The inspection was swift staff were very professional. I would highly reccomend them for any services! read more

We had a tire cut & flat on our 2 axel car trailer behind our Motorhome. These guys were GREAT .... Got right to us in the parking lot & replaced the tire quick And as they did it some fun conversation - Mgr, front desk girl, & all the mechanics were THE BEST!!! read more

I went to get a wheel alignment and inspection. I had called 2 days before and got a good price. I only had a short wait time and confirmed the quoted price. Then was told the machine broke just before they could do the work. I got the inspection but was told they had no idea how long it would take to get the machine fixed. I gave them three stars because I was waited on and would have gotten the job done then if only... This place came with recommendations too. read more

These guys are amazing, the embodiment of quality service with a smile, everyone is so nice and knowledgeable with great pricing on everything. Could t talk these guys up enough! read more

This group has always been honest,respectful and very helpful to us. I wouldn't think of taking my Vehicle's to any other place.

Worst service ever made my car problem worse and expected me to pay for a job that never even got completed then not only that stole the part I had that was never installed the guy is a mental case i wouldn't recommend craig to my worst enemy he's not all there read more

These people are just amazing. I scraped open my tire and they helped me so much. They really made my day better thank you

What a great family run business! I showed up with a broken strut and bald tires, leaving the next day for California. They fixed my problems and insured that I got my family home to California safely. Personal service, always willing to take a moment to explain the problems and solutions, great pricing, all with a family touch! I wish they had businesses like this in California!!! Thank you guys! read more

Had just 1 Stud removed and a new one put on. Watched them from across the street and it took him maybe 15 min. Was charged for materials which is obvious but a whole hour labor for 15 min. Was just a Rip Off. With Business actions like this I'm not sure how they even got voted as they did for onslow County businesses' read more

Amazing service and customer server! The guys are awesome and really know what they are talking about. Quick easy server and they will go out of their way to complete anything needed done no matter if they are about to close! read more

I seriously love this place. Everyone there is super friendly and knowledgeable. Prices are fantastic and the service is always so quick. Definitely worth the 20 minute drive from Jacksonville for an oil change. read more

Tim and the guys and Richlands Tire has always taken care of me. They're on point with their recommendations and prices are fair and reasonable. I continue to come to them for all my vehicle needs. They stand behind all their work and parts. read more

First impression is that it is customer friendly. Lots of smiles, yes ma'am excetera. It was you into a false sense of appreciation for your business. I had a tire that was going flat, when they took my keys they said probably and nail in it. 30 minutes later they came back the tire was fix $33 to patch tire. Over the next couple of days, the tire to lose air., I took the tire to another place they took it off the rim and said there was no patch in my tire. the problem was something else. I will not recommend this place and I will not go back. in retrospect, it was almost like dealing with a sleazy used car sales person. all smiles and nothing behind it. If I could give this place of less than one star, I would read more

Richlands Tire Service worked on my sister's car the other day and supposedly did a tune up, that took him a week! she drove it 40 miles and it started smoking and broke down on her... he says it's a coincidence and they didn't touch anything to do with that. this dill holes won't even take responsibility for the crap job he did and has basically told my sister tough luck!!! a tune up is spark plugs wires changing oil checking belts and hoses and topping off fluids he said no its just the spark plugs and wires and oil change... i already know of 3 people who have let them do work on their cars in the past, who will not be using them again because of crap work! i am one of them... boycott Richlands Tire Service!! read more

Great place always friendly to the customer if there is a problem and you talk to them they're happy to fix it I have never had a problem there and will be very happy to take my service there in the future read more

These guys are awesome. My car sat at another garage for 4 days and no one has even looked at it. While I was renting a car because I had to work my car sat with nothing being done. I took it over to these guys and had it back the next day! I will go here for everything. read more