This place is the real deal! I contacted Dave on a holiday weekend, about my new generator not…read moreworking properly. He called back promptly and was able to come out within 2 days to pick up the heavy equipment for service. Dave diagnosed the problems, fixed them on the same day, and delivered the generator back to me in working order the next day. WOW Superb communication, and decent rates. Plus the convenience of pick up service, living one town over. Dave and Ralph are fantastic. I highly recommend Dukes Small Engine, and I am grateful for their services!!

Riding mower was digging up our lawn and couldn't figure out why. I contacted Dave and he got right…read moreback to me and was able to come within a couple days. Very professional, reasonable pricing and quick service. Dave found the problem and was done in no time! Definitely would recommend him for any small engine repairs.

My husband (a contractor) rented a man lift for what was suppose to be a week (ended up being 9…read moredays) due to unforeseen circumstance. Unfortunately, during the job he did do a small amount of damage to one of the bars on the basket of the lift. He was informed by the salesman that they would have to replace the whole basket due to the damage, which we thought was excessive, but didn't question it and simply asked how much it would cost us for replacement. After 3 weeks (assuming we had to pay for the basket as well as time the man lift had been out of commission) of being told they were waiting on the repair shop to give them a price and after numerous calls and emails we were finally told that they repaired the bar instead of replaced the basket. Was also told they overcharged us 2 days rental fee which they turned around the next day and said they actually charged correctly (it was a computer error) as well as telling us we owed for fuel, which was already clearly charged on our second invoice. So the cost instead of thousands ended up being a couple of hundred. We had to explain numerous times that we needed a price for the repair so we were able to wrap up the job and prepare to pay the bills associated with this job. Salesman, although super nice, was very unprofessional and really had no idea what was going on. Every time I asked to speak with someone who could answer my questions he told me even though he was "only the salesman" he was the only on who was able to answer the questions I had (even though he couldn't). I am still unsure who is in charge, as we had many excuses of who's fault it was that it took so long to get final bill including a computer who "has a mind of its own". I suggest doing a great amount of research if you are looking to rent equipment to assure that the company is professional, reputable and knows what's going on from start to finish!

From the owner: Serving Maine, New Hampshire, Eastern Vermont, Central Massachusetts and Northeastern Connecticut…read morewith three locations, W.D. Matthews Machinery Company is the industry's leading full-service material handling and construction equipment dealership. Founded in 1939 as a woodworking machinery and farm implement business, W.D. Matthews has grown into the region's most trusted provider. Our commitment to quality products, services, and unbeatable customer care is why our family owned and operated company has become the unsurpassed dealer of material handling equipment in the Maine (ME), New Hampshire (NH), Massachusetts (MA), Vermont (VT) and Connecticut (CT) areas.

I am so glad to have found another place to service my lawn tractor…read more They are responsive and friendly. Prices are good and they don't try to "upsell" to you. In fact they will offer something cheaper than what you are looking at it if will meet your needs as well. We just upgraded our 17 year old John Deere and got a good trade in price, and a good deal on a new tractor with snow blower attachment. It was actually cheaper than it would have been to purchase online, with local service.

Expensive but they fixed my ls2025h. But isn't everything expensive today? Thank you Joe biden...read more

My new snowblower took bad gas. They picked it up with the snowblower cab on, and brought it in to…read morebe fixed, which it was in short order, and I stopped by after paying the bill, and the cab was intact. They returned it, cab in pieces, with a 3 missing fiberglass rods to hold the shape of the cab. There was no reason that it needed to be removed from the blower, and if so, just take off the assembly, or they could have mentioned it on pickup, and I would have removed the cab (4 set screws).

Beware of no return policy. I would have bought same product at box store if I had known.read more

this was the response i got from someone apparently with the owners family name…read more thanks for letting me know,i'm sorry about the experience that you had. it will be address if i can find the person that waited on you. cliff kramer

From the owner: Click on the business name to learn more about this business…read more Kramer's Inc. is a family-owned business that has been serving our customers since 1966. We believe strongly in using what we sell so that we fully understand the product and can tell our customers, with confidence, all of its features.

what can I say !!! they are simply the best . local landscapers would SOL without them. the…read morecustomer service is second to none.

I wanted a redmax 8500 blower and Hayden's had one already set up fully fueled & ready to go. They…read moregave me a quick quick overview I was on my way. Super easy purchase that was less money than I had expected. The staff is full of professional that knows their stuff inside and out. They sell to homeowners but their equipment is high end professional grade. They are only open weekdays. I would highly recommend this shop.

I've been a Chad Little customer for about 8 years. I've purchased a Honda 5000SX and a Honda…read morelawnmower from them. They've very good at selling their products but based on my recent experience they do not follow up with good customer service. During a power loss, my generator would not start. I called and talked with two different employees. Rather than provide assistance, they argued with me stating the problem was poor gas which wasn't true and told me to drain it. I'm 78, not qualified to repair generators and unable to transport it to them. After a long unproductive conversation, he finally agreed to put me on a "call list." I knew nothing would result and 3 weeks later nothing has. I found a repair man who fixed the problem - low battery and clogged carburetor, neither of which I could fix. I won't return to Chad Little for anything.

This is not a complaint about the service that I received on my 4310 JD with a #48 backhoe…read more Although, it did take a month to change the bushings on the backhoe. At least they got it done. I understand they're hurting for help and parts are coming via the Moon or Mars. While it lay idle for 30 days apparently, Chad Little employees decided that my steel pin that holds the backhoe in transit was in better shape then the one that they had. I ended up with a bent piece of crap pin that had been abused. I can't even place it in its hole. Mine was in good condition and never bent with very little use. I also, had (8) castle nuts with U-bolts in my storage box on the fender. The (8) castle nuts are amongst the missing. Guess the jerks didn't need the u-bolts. My only other complaint or question would be what else is missing from my tractor. This is just an FYI. Pilferage is happening at Chad Little.

Called ahead to schedule tune up and mulcher blade (3) replacements for riding mower. I provided…read moremodel and serial number during that call to make sure they would have parts needed for Husqvarna. They assured me that they don't pick mower up until they are ready to work on it. It was running fine but just wanted annual tune up and blades and I wanted to keep my lawn mowed until they were ready to do the work. Three weeks later and excuse after excuse I got my mower back only after going in to complain. You would think for a tune-up and mulching blades that added up to $442.56 that they would have cleaned they old grass clogging up under the mower deck! Not impressed with service or attention to detail.

Fantastic! They serviced my riding mower and had it up and running in a fraction of the time than…read moreother services I have used. Not only that, but my ten year old mower came back cleaned up, running and looking good as new. While the service wasn't inexpensive, it was comparably priced to the others I have used in the past, and many multiples less than buying a new mower! Plus,their speedy service really is a cost savings. The last time I had my mower serviced, I ended up having to pay for lawn mowing half the summer due to the long wait.

I like having Paris Farmers Union nearby. Prices are ok. Variety is good. However there check out…read moreis awful. Four registers in a square area which always has papers all over the place. You don't know which register to go to and if you go to one where there happens to be no clerk, you got a long wait. Sears tried central cashiers and look what happen to them. Gotta get a better system to get your customers out quicker.

From the owner: Paris Farmers Union was incorporated in the State of Maine in 1919 by a group of western Maine…read morefarmers. As much as the Company has grown it has remained committed to a longstanding tradition of providing a friendly atmosphere and outstanding Customer Service.